Serious Mac Mini DVD Drive issue!

Ok guys, having big troubles with my Minis disc drive at the minute!
Heres what happened…
Tried to copy some files off a DVD so that I could make several copies of it for my grandfather. The Disc is a home made one that he made himself, complete with a label over the top of the disc.
When I put the disc in, it was a little noisy, but nothing unusual. When spinning the disc to take the files off however, the whirring became a loud vibrating/grinding noise, and went on for quite some time. It then slowed down, until it eventually stopped. At this point, the DVD drive itself (and not the Mac!) started playing an on off tone that sounded less than happy. Sounded quite similar to an alarm of some kind. Strangely it was clearly a hardware noise, and not a software noise.
Pressing the Eject button on the keyboard did nothing, reboot, the warning tone continued, and only after pressing the on and off button twice to get it to hibernate then wake up, did it want to spit the disk out.
I just put a standard film DVD in now to see if the drive was working, it took it in quite happily, whirred away fine, no horrible noises, but didnt find the disk, and now wont eject it for love nor money.
When going into System profiler to see if the Disc drive has some osrt of error status or anything hardware related messages, it causes System profiler to crash. All the other menu items work fine, but going to disc reading crashes it everytime
Message was edited by: BennyboyOxtoby

I think the lesson here is: DON'T use labels on discs (or tell your grandfather not to!)
You may have damaged your disk drive. If you are OK with computer maintenance, you can change it yourself for just the cost of a new one - £30-£40 from eBay - much, much less than getting Apple to do it.

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