Serious Malfunction with Curve 9220 since the time it has been bought

Had bought a blackberry curve 9220 in March 2013. Since the time it has been bought, there were network related issues.
In October, this phone got switched off by its own too. FInally after showng up at the service center they got this fixed.
Within a month, the trackpad started to deviate and stopped moving up and down.
Once this error was reported and shown at the service center, I was asked to pay 10000.
This is sheer malfunction and for no reason I have been asked to pay an amount which is more than the cost of the phone itself.
Can someone please reply to this and check into the issue.
Thanks & Regards,
Ratnesh
**Removed**
New Delhi, India
Edit: Phone Number removed. At no time should you provide any personal information to any other community member. Please review the Community Guidelines and Terms and Conditions of Use. for further information

Hi and Welcome to the Community!
Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Hopefully, this information will be of use to you.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Serious Malfunctio​n with Curve 9220 since the time it has been bought

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Serious Malfunction with Curve 9220 since the time it has been bought