Serious problem with IOS 6

Hello
IOS6 has a serious security problem with locked iphone SIRI code to make calls without first obtaining number lock, if your phone is stolen, call anyone could want. It is a serious problem that should resolve quickly. With any other application that tell you open SIRI, Siri will ask you to put code to call but do not ask.
I hope to be helpful. regards

You cant downgrade sorry. However next I would recommend whats called a DFU restore. You can search the that term and find instructions to perform it. It basically restores the firmware and IOS. Its like a factory fresh reset. Also some peolpe with crazy issues have been able to go to Apple store and have them restore their devices to resolve issues (Perhaps they have some low level way to restore that is not available OR they are doing the DFU)
Anyway I would get a backup and then try that to see if it will resolve your issue.

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HT6154 Having SERIOUS problems with iOS 7.1 on my iPhone 4S!!!!

I am having SERIOUS problems here. Let me give you a rundown:
I have to reboot my phone (or turn it off and on again) to see the correct battery percentage (but I'll address that in a second), and once I reboot it or bring it back up again, it has to restart itself (in the middle of use) about 3 or 4 times before it stays on consistantly; all the while reading the percentage of battery it remembers from the last reboot. Now, about the battery percentage: I restarted it before I charged it last night and it read 16% -mind you, after it had to shut itself down and restart 3 times. I put it on the charger all night, and it still read 16%...but I decided to run a battery cycle (charge it all the way up, and drain it all the way down) to see if that would help. Sad to say, it did not help; infact it made things worse. It now flip-flops in between the Apple boot-up symbol and a black screen when plugged up to a charger or a computer. The computer cannot read the phone being plugged in so I cannot do a manual restore from iTunes.
Best yet, I upgraded to 7.1, and had the SAME EXACT PROBLEMS I AM HAVING NOW. I did a complete restore of my phone, and even set it up as a brand new iPhone, not even a restore from the last iCloud backup, and just loaded all my content from my Mac...and the problems decided to follow -even after the fresh restore.
I'm toying with the idea that it may be a hardware problem, but I would love to know if anyone is experiencing the same issue.
I have no idea what to do... please help.
I use my phone for business constantly, and almost cannot do my job without it.

ok well seeing that your are having major issues with the battery and the loading screen it is a hardware issue. reseting it wont help that at all. what you need to do is take it to apple and let them look at it. They can tell you what is wrong with it and how much it would be to fix it ( if it is possible your situation is really bad) but if its not they might give you a discount if you give the iphone to them.

Serious problem with ios 6.0.1, HELP :s

I've upgraded my iPhone 4 to ios 6.0.1 my camera app was working before upgrading but now the shutter doesn't open or it crashes & restarts my iphone,, How can I fix it?!! :( or how I can downgrade it :s

You cant downgrade sorry. However next I would recommend whats called a DFU restore. You can search the that term and find instructions to perform it. It basically restores the firmware and IOS. Its like a factory fresh reset. Also some peolpe with crazy issues have been able to go to Apple store and have them restore their devices to resolve issues (Perhaps they have some low level way to restore that is not available OR they are doing the DFU)
Anyway I would get a backup and then try that to see if it will resolve your issue.

Serious problem with bluetooth after upgrade to iOS6.1

After upgrading to iOS 6.1 I have found serious problems with bluetooth, now I can not see the other iphone and vice versa.
Someone has the same problem?
Why Apple continues to restrict bluetooth functions?

Hi,
Thanks for your answer. Yes I've checked parameters modification and SPICBOOKING is "well" launched but it produces no results, so I guess there are some other changes in dimension customizing of AccountL or Datasrc....by the moment I'm testing but with no luck. This happens when you are about to go live and decide to upgrade your system....

Serious problem with Ipod touch 4g

Hi.
Sorry form my bad english but i have a serious problem with my Ipod.
Couple days ago my Ipod touch 4g was little bit weted on rain(just couple drops on screen and maybe little bit in headphones and dock connectors) When saw this, i putted Ipod in rice for 72 hours.
After being wet i not try ot tuned on or charge, just stay in rice. After that i try tuned on. but the device isnt'starting.
When putted oncharge, and after 2 hours i pushed sleep and home buttons and he turned on. On the display had a "z" or other name sig-sag symbol,
later i readthis meeans battery is fully discharged and it's need from couple hours to charge. Butwhen i saw this symbol, on the display in upper corner have a little spot(maybe moisture),and putted in rice for other 24 hours. On nextday try to charge and turned on, but this time the ipod isn't turned on. Even can't start recovery or dfu mode.
My question is - did wet and not warking Ipod is normal to be not recognises by pc?- even date recovery programs cant'recognised him.
Also the important is condition on my cabble. Its verry bad condition, and even before weting Ipod,ismaking problmes wih charging.
Its posible problem is cabble?
Pleasa help.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Hi apple *sigh* i have a serious problem with my imessage... when i try to open it, it automaticlly sends me back to my homescreen... hope someone knows this problem, thanks

Hi apple *sigh* i have a serious problem with my imessage... when i try to open it, it automaticlly sends me back to my homescreen... hope someone knows this problem, thanks

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Problems with iOS 5 in Kuwait

Problems with iOS 5 in Kuwait. ID calling issue with names not being recognised. I just downgraded to 4.3.5. Waiting for a fix from apple

After installing ios 5 here is my Concerns (Kuwait):
1- The major problem is that caller id problem doesnt recognize the +965 prefix as you all stated , i found that on all carriers in kuwait ... the only temp solution is to duplicate all the contact numbers one time with (+965) to determine the Messages , other time without +965 to determine local calls -- NOTE--- using prefix 00965 will not solve the problem because both messages and calls will not recognizing it
2- Some issues appeared in iCloud specialy in contacts section that if you disable icloud and keep your contacts on the iphone and then re-enable icloud and choose merge will cause all the contacts to be duplicated which is very annoying
3- Kuwait is not found when trying to associate my apple id to a region to apply for any of the new apple services like i messages , home sharing for music and videos or any location based service
4- strange numbering format appears in my contacts in some other countries , this cannot be controlled , dashes '-' between numbers dont know why
5- noticed some slow performance and partial hangs in answering calls or closing line .. this happened 2 times and stayed not longer than 3 seconds each .
anyway ios 5 looks promising but need to fix those slight issues ASAP

Hey Apple when are you going to fix the problems with IOS 8.3??

Hey Apple when are you going to fix the problems with IOS 8.3??
Message is working weird.
I don't have internet service when I'm away from my WiFi, because my phone won't use LTE now.
Should I wait for a IOS 8.3.1 update or reset my phone to factory and start over?
If there's a fix coming when will we see it?
(I'm using iPhone6 plus)
I've tried everything else to fix the problems I'm having. Soft restart. Hard restart. Used your chat line. Called Verizon. Reset network settings.... Help!!!!!
I've posted on the Apple Communities about all this and I've sent in a couple of bug reports.
I live up in the mountains and MUST be able to access my Verizon LTE for information if there is a fire! I'm in California!

I have a Verizon iPhone 6 and am having none of those problems.
SueMac wrote:
Should I wait for a IOS 8.3.1 update or reset my phone to factory and start over?
Didn't they already have you do that? If you haven't, yes, you should restore your phone as new and test.
I live up in the mountains and MUST be able to access my Verizon LTE for information if there is a fire! I'm in California!
If you are in a situation where you may need emergency information, organizations such as the Red Cross recommend things like this:
http://www.amazon.com/Epica-Emergency-Digital-Flashlight-Certified/dp/B00CZDT30S /ref=sr_1_1?ie=UTF8&qid=1429463666&sr=8-…

Serious problem with my iPod Classic/iTunes

I have a 6th Generation iPod classic (80 GB), and recently, I have been having some serious problems with it.
When I connect it to iTunes, there is usually no problem, it shows up, plays and displays the music correctly, etc. However, if I try to ADD any music to it, iTunes will freeze, then close, and within 5 minutes, my entire computer will freeze completely, and be shut off. For whatever reason, happen when my iPod finally disconnects because my computer turned off, all of my music is missing from the library (This doesn't happen every time it freezes, because I try to disconnect my iPod manually before everything freezes). The music is still on the iPod, (it says that I have XX.X GB of "other" instead of music/videos), but it doesn't show up. When I plug in my iPod, iTunes says that there was a problem and I need to restore it. The first time this happened, I lost over 5,800 songs, but I forgave Apple, because these things do occasionally happen, plus I had no idea what exactly went on. The SECOND time happened within the same week, after I had put 800 songs back on the restored iPod. The first time happened when I was using iTunes 10 (which is seriously buggy on my computer, and freezes often), so I switched to iTunes 9 (still buggy, but doesn't freeze quite as much), and the same thing happened. So now I'm thinking it's my iPod's fault. My iPod does a whole host of minor problems over time such as making certain songs cut off at a certain specific point for no reason (Always the same song, always the same cut off point, and I can't fast forward past it, I also can't delete the songs because if I highlight them on iTunes, iTunes will freeze, and if I find them under the music folder in iPod control, my computer will freeze), freezing the entire iPod for seemingly no reason, and somehow messing up my album artwork (it will appear as "Colourful Static"), along with alot more.
I know this is a troublesome problem, but if anyone could somehow shine some light on this problem, it would be tremendously appreciated.
Thank you
-Eric Luna

Unfortunately, when a hard drive starts clicking that means it's going bad. The mechanism is having trouble reading the drive. Since the iPod is mostly just a harddrive and a battery I have a feeling that this is your problem.
watch this video. http://www.youtube.com/watch?v=wMm6c3fr-fU
about 25ss in is where the clicking starts. If it sounds like that, but softer and more muffled since it is a smaller drive that is being enclosed then I think you might be SOL. Maybe if you're iPod is still under warranty you can get a credit and go for a touch and avoid moving parts all together?

It's now over 6 weeks since I made the mistake of updating my iPad and I am furious and frustrated at the lack of a solution to the problem with ios 5 audio app missing lyrics

It’s now over 6 weeks since I made the mistake of updating my iPad and I am furious and frustrated at the lack of a solution to the problem with ios 5.
I recently updated to ios 5.1 but nothing has been done to rectify the audio app problems ie lyrics no longer shown,
I am extremely disappointed and angrywith those responsible for the iOS 5 update, in regard to the way it hasaffected the music app in my iPad.
I also own an iPhone 4, am an avid Apple fan, and up until now have beenextremely pleased with the devices, and have sung their praises to friends andassociates.
I am a professional musician, and purchased an iPad primarily to use with theperformance of my music.
The changes made to the music app affected my performances over the weekendextremely adversely – limiting my repertoire and causing confusion and delays.
I have spent many hours talking withApple helpline assistants (who, incidentally have been very good and have triedto help), and I have also spent a lot of time on this letter.
I greatly regret updating to iOS 5.
There are two major problems with the music app.
1. Lyrics no longer displayed
2. Layout, and appearance and consequently performance have seriouslyregressed.
I have a repertoire of around 500 song backing tracks, organised into about 20playlists, half of which featured lyrics / chords that I have spent monthsrecently entering into iTunes so that they could be used on my iPad.
These were working fine up until the update - now they are gone.
Previously, the app featured large icons for playlist, artists, songs etc. atbottom of page: Now there are small, grey, indistinct barely legible buttons.
Previously, when playlist icon was selected - all the playlists were listedclearly in order on the left hand side in black on white (as in iTunes).
Now they are scattered across the whole page in large squares (displayingnothing if there is no album art).
The identifying wording below eachsquare is now small, grey, indistinct & barely legible.
Previously, when a playlist was selected - the songs were displayed in adescending list in black & white: now they appear as small, grey indistinct & barely legible.
Previously, when a song was selected - it appeared filling the page, and withaudio controls clearly positioned at top of screen. One tap would bring uplyrics.
Now audio controls appear at top once again small, grey, indistinct &barely legible.
A small square representsalbum art which if tapped fills page. A further tap fails to bring up lyrics.
Don Wilson

Lyrics aren't supported in the Music app on iOS 5 on the iPad. These are user-to-user forums, they are not monitored by Apple (there are too many forums/threads/messages for that to happen). If you want to leave feedback for Apple then you can do so here : http://www.apple.com/feedback/ipad.html

How do I fix the compatibility issue between my iPhone 4S with iOS 7 and my Pioneer car stereo? There was no problem with iOS 6, but now I get a message saying "this device is not compatible" and so I can't use Netflix for example. How do I fix it?

How do I fix the compatibility issue between my iPhone 4S with iOS 7 and my Pioneer car stereo? There was no problem with iOS 6, but now I get a message saying "this device is not compatible" and so I can't use Netflix for example. How do I fix it?

This is a typical response from the manufacturer. Did you try the fix that Lawrence mentioned. When Apple or any other phone manufacturer update phone software, they have the latest Bluetooth installed. It is usually the problem with the radio manufacturer that they devices are using the older Bluetooth protocols. You can try this support document http://support.apple.com/kb/TS3581 and see if anything there helps, but generally it requires the radio manufacturer to update their firmware.

Apple Have Serious Problems With 10.7.5

Apple have very serious problems with their software and they do not have the courage to openly admit this to their customers. My company has been dedicated to Apple and all that is good. We have 2 Imacs, I macbook Pro, 1 mac Mini, 1 mac mini server, 1 ipad, 4 iphones and peripheries. I am on the verge of placing them all on a heap and putting a sledgehammer to them all because I am certain that 10.7.5 is such a corrupted release that even Apple technicians cannot help. My company has been on more and more get around fixes that are becoming more and more complicated by the minute. For the last 4 weeks I have been working 8 to 8 daily including some of the weekends to try and fix things. I have had the pleasure (genuinely) of working for two days following a knowledgeable Apple Technicians instructions to resolve a cloud issue and as of today I sit with one imac completely unusable with all sorts of errors and malfunctions - all software based. Other symptoms on other hardware include error messages saying the computer restarted due to a problem with the computer - even though we are carrying out clean shutdowns or restarts; inconsistent acceptance of passwords to i cloud on most equipment but in particular as highlighted above; nearly all applications opening on restart (I do know how to shut that off - in theory!!!!!!!); frequent and very lengthy beachballs; keychain is an absolute mess, slowdowns to the extent that I have to work on three machines to get the minimum of work done; and other random malfunctions or error messages. Apple's positive attitude to its customers used to be second to none. It seems to me that software (and hardware) releases are now too rushed and Apple do not care about software failures but rely on customers to troubleshoot the glitches for them and do so under warranty or more likely care plan support at further cost to the customer.
Just look at all the questions being asked by customers via web searches on the above issues and more. Lots of questions, no reliable fixes, and certainly no interest shown by apple to resolve the issues - in fact Apple have adopted the say and do nothing approach.
I love the products and have been a loyal ambassador to Apple but now my stress level, and the inability of my company to engage its business put me on the verge of taking every item my company owns with an Apple logo and at least gaining some satisfaction by placing them all in a heap and smashing the lots with a sledgehammer (deliberate repeat as this is now a realistic option)
It used to be a pleasure to use the products, and efficient. I am not looking for help on these matters as an Apple technician is working very hard with us but I feel he is as frustrated as us. We are nowhere nearer resolving our problems and almost daily there are other glitches emerging.
Apple are losing their way. They must listen to the directions given them by their customers frustrations.

What happens when you click the button?

My Client is having a serious problem with the Contact Form Widget

My Client is having a serious problem with the Contact Form Widget that I can not figure out how to correct.
I created a website for a client and inserted a Contact Form widget on their 'Contact Us' page. Whenever anyone uses the form, the e-mail my client receive shows my e-mail address as the sender. So, when they 'reply' to the e-mail, the reply is sent to me and not the person who sent the original message. This creates a major problem in that I get barraged with e-mail replies while my client's potential customers go without a response.
When I look at 'Site Manager > System E-Mails > Workflow Information > E-mail From Address' on the site's Admin Console, it shows my e-mail information. Is this is what needs to be changed? If it is, what needs to be placed in that field so that the e-mail my client receives shows the senders e-mail information in the 'From' field. My client wants to be able to click reply and have the message sent to the right party. They would be very upset if they have to cut and past the senders e-mail address from the body text on every contact they receive.
Their feeling is that if I can't find a way to make the contact form work the way it should, then it's useless to them.
Can anyone help me figure this out? I really don't want to disappoint my first client.

Are you on a plan that has the CRM feature that stores your customers' data? If so, the idea of the contact form is that you'll receive a notification that there's been an inquiry filled out on your contact form and there should be a link in that email notification that leads to the "Case" that was created when that customer filled out a contact form. You can click that link and visit the case for that customer in your BC site and reply to them from there so that all of the correspondence is logged in the CRM for safe-keeping and for your records.
If your client finds this is too much work to login to BC to reply every time, then you should check to see if you have the "Customer Service Ticketing" feature on your hosting plan. This is a feature where you create a dedicated email account (like [email protected]) and the BC system will automatically login to that email account and pull any emails in that inbox and convert them to a customer case for the sender of the email and then it will send out a notification via email to any of the BC Admin users you delegate as "Customer Service Agents". Since the CST integrates with the BC CRM it lets you reply directly within the email-- but when you reply it will be going to that same email address dedicated to the CST but once the CST service checks your email again and sees that you replied to this inquiry it will log your reply against the customer's case and sends your reply via email back to them so that all the correspondance gets logged on BC's CRM but you can still reply via email.
There's no way to use the default web forms to update the "From" or "Reply-To" address.. it must come from an approved email address to avoid spam issues. On most web services you cannot change the "from" address anyway but usually you can at least specify the "Reply-To" address so that when someone hits "reply" in their email client it will reply to whoever you setup as the "Reply-To" address.
Here's some more information about CST: http://kb.worldsecuresystems.com/kb/customer-service-ticketing.html?bc-partner
I don't think the CST feature is in the webMarketing BC plan-- I think it's only in the webCommerce plan so if you have less than an webCommerce plan you have to tell your client to reply through BC by clicking the link in the notification they get. You can justify it by saying its one or two more steps but it keeps the entire convo on record in their CRM for easy referral later.

Word experienced a serious problem with the 'acrobat pdfmaker office com addin' add-in. after Office Updates.

I cant cant use mail merge feature in Winword in conjunction with Abobe Acrobat 10 (pdfmaker add-in) after the recent Office April Windows and Office Updates.
Here is a quick note from the event viewer:
The program WINWORD.EXE version 14.0.7134.5000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1138
Start Time: 01d07dcede19c458
Termination Time: 15
Application Path: C:\Program (file:///C:/Program) Files (x86)\Microsoft Office\Office14\WINWORD.EXE
Report Id:
Microsoft Word: Accepted Safe Mode action : Word experienced a serious problem with the 'acrobat pdfmaker office com addin' add-in. If you have seen this message multiple times, you should disable
this add-in and check to see if an update is available. Do you want to disable this add-in?.
I do not wish to disable the pdfmaker add-in as I use it to run mail merge on WORD and send 10s and 1000s of pdfs via email to external users. I am not sure what are my options here and I wish
someone could help me get to the root cause of the matter.
My environment is as follows:
Windows 7 x64 SP1
Office 2010 v 14.0.7128.5000
Adobe Reader MUI X and Adobe Acrobat X
Feroze

Hi,
As the event log indicated, this is due to acrobat pdfmaker office com addin doesn't work well with Microsoft Word.
I would suggest you go ahead and try to upgrade your Adobe product to the latest version and see if issue persists.
Or contact the support of Adobe and see if there is a known compatibility issue or not.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

PowerPoint experienced a serious problem with the 'adobe presenter powerpoint com addin' add-in.

I've installed Adobe Presenter V7.0.7 Build 7746. When I open an existing PowerPoint file and try and use Presenter, I get the following error: PowerPoint experienced a serious problem with the 'adobe presenter powerpoint com addin' add-in. If you have seen this message multiple times, you should disable this add-in and check to see if an update is available. Do you want to disable this add-in?
No, I don't want to disable it. When I click No, PowerPoint stops working. I get a message that says: Microsoft PowerPoint has stopped working. A problem caused the program to stop working correctly, Widows will close the program and notify you if a solution is available. My only choice is to click the Close program button.
When I open the PPT file again, I get the same "experienced a serious problem" message. If anyone has a solution to this, I'd appreciate knowing what it is. It took me a while just to get the Presenter option to appear in the PowerPoint toolbar. Now that I have it, it's not working.
Thank you!

Thank you for your quick reply. Here are the answers to your questions.
1. The file I'm having issues with was not created using any version of Presenter. It is simply a PowerPoint file.
2. The file is a PPT not PPTX.
3. I am running Windows7 and Office 2010.
I think I might have found the solution to the problem. I opened the PPT file and saved it as a PPTX file. Then I clicked the Presenter option in the PowerPoint toolbar and was able to select different Presenter options with no issues. I opened other PPTX files and I did not get the error window stating 'PowerPoint experienced a serious problem with the 'adobe presenter powerpoint com addin' add-in'.
This seems to work. So, it appears that any PPT file needs to be saved as a PPTX file before using Presenter. If you have another solution that I might be able to keep in my back pocket (in case this happens again and what I did does not work), then please answer. Otherwise, I'm good now.
Thanks!

Serious problem with IOS 6

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