Serious Problem with Macbook?
Hi, so recently I was playing a game (the sims 2) and midway through the game a grey box appeared stating that the computer needed to be restarted. It told me to press the power button and hold it, and it shut down but never started up again. When I try to start it up again the computer beeps every few seconds and the sleep light will flash simultaneously. The farthest I've gotten it to go is to a blue screen. My computer is only a few months old, is there anyone who knows about this problem or can give me advice on how to fix it?
It sounds like defective memory. Take it in for repair.
Similar Messages
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Help! Have a serious problem with macbook pro!, please see description!
so, this must have been about a month ago at the most when it started playing up. basicly, I noticed that A-it has all of a sudden become allot slower than before, B- applications are crashing regularly, this seems to be getting worse and worse, C- i had an incident once or twice where for no reason what so ever the macbook pro simply shut down and restarted for no reason, and with no error message, (though the more recent sudden shut downs give me a message on restart).
I first investigated the problem when I was playing skyrim, using bootcamp of course to run windows, as I do with many games. After owning the game for about two weeks, and it playing fine, it just crashed and bluescreened all of a sudden without warning, and from that moment on i was unable to play the game since every 5 or so mins in it would crash to desktop or just bluescreen. i thought that this was an error with steam or with the game, and so i looked for help on the steam forum. as i was going through various methods to solve the problem, it seemed that the problem was worsening, since the windows partition begun to bluescreen more often for no reason, and then i noticed that the mac os partition was unexpectedly shutting down for no reason more often aswell, and so i have abandoned my attempts to fix what i thought was an error with windows, and i now believe that it is something more serious. im not so sure what i should do in order to solve this, i know my way around a computer, but im not genius at them, and so i have come to the apple forum seeking help!!
here i have attatched info that may help, and by the way, it is 64 bit windows 7 that is installed on the bootcamp partition.
the following message on the bluescreen report makes me think its something to do with the graphics drivers, and so i reinstalled all of the drivers on windows, but this did absolutely nothing unfortunately. 'dxgmms. sys error'UPDATE: after verifying and repairing permisions using disk doctor, things seemed to be on the up, but i think this was just hopefull thinking, since it has now got A LOT worse. i can no longer log in to my mac os partition, as soon as i get to the log in page where i type my password in, after typing it in and pressing enter, it will log in for a few seconds and then before i have a chance to do anything, log me out!! this is very very odd indeed!!!
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Serious problem with Macbook failure
This has happened twice now. Each time I try to disconnect wirelessly from my wireless printer (a Lexmark 3500-4500 series), the entire Macbook freezes. I cannot even force quit: both occasions it will not respond to anything.
The only thing I could do is remove the main power, and the battery, and restart the Macbook. I am seriously worried that this will damage the computer.
Would appreciate any helpHi, and a warm welcome to the forums!
How are you trying to disconnect?
If you haven't done any maintenance lately, try this...
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it finishes.
The usual reason why updates fail or mess things up, or things don't load/run, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates again, or even do an A&I if you have enough free disk space.
The combo update for PowerPC-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateppc.html
The combo update for Intel-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateintel.html
Repair Permissions after re-install, then reboot again.
If all the above do not resolve the problem, then it's time for an Archive & Install, which gives you a new OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space...
http://docs.info.apple.com/article.html?artnum=107120 -
Serious Graphics Problems with Macbook Pro 15'' Retina
Hi
even before and especially after having installed the latest updates for Mountain Lion I'm experiencing serious problems with my Macbook Pro 15'' Retina notebook. Have a look
http://www.youtube.com/watch?v=zt0tS8KJKuQ&feature=youtu.be
Does anyone else have this kind of problem? It's not the only problem I had with my Macbook Pro Retina and the Mountain Lion OS but as of now the most troubling one.
Best regardsOS X: Login window partially appears, cursor movement redraws screen
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Apple Have Serious Problems With 10.7.5
Apple have very serious problems with their software and they do not have the courage to openly admit this to their customers. My company has been dedicated to Apple and all that is good. We have 2 Imacs, I macbook Pro, 1 mac Mini, 1 mac mini server, 1 ipad, 4 iphones and peripheries. I am on the verge of placing them all on a heap and putting a sledgehammer to them all because I am certain that 10.7.5 is such a corrupted release that even Apple technicians cannot help. My company has been on more and more get around fixes that are becoming more and more complicated by the minute. For the last 4 weeks I have been working 8 to 8 daily including some of the weekends to try and fix things. I have had the pleasure (genuinely) of working for two days following a knowledgeable Apple Technicians instructions to resolve a cloud issue and as of today I sit with one imac completely unusable with all sorts of errors and malfunctions - all software based. Other symptoms on other hardware include error messages saying the computer restarted due to a problem with the computer - even though we are carrying out clean shutdowns or restarts; inconsistent acceptance of passwords to i cloud on most equipment but in particular as highlighted above; nearly all applications opening on restart (I do know how to shut that off - in theory!!!!!!!); frequent and very lengthy beachballs; keychain is an absolute mess, slowdowns to the extent that I have to work on three machines to get the minimum of work done; and other random malfunctions or error messages. Apple's positive attitude to its customers used to be second to none. It seems to me that software (and hardware) releases are now too rushed and Apple do not care about software failures but rely on customers to troubleshoot the glitches for them and do so under warranty or more likely care plan support at further cost to the customer.
Just look at all the questions being asked by customers via web searches on the above issues and more. Lots of questions, no reliable fixes, and certainly no interest shown by apple to resolve the issues - in fact Apple have adopted the say and do nothing approach.
I love the products and have been a loyal ambassador to Apple but now my stress level, and the inability of my company to engage its business put me on the verge of taking every item my company owns with an Apple logo and at least gaining some satisfaction by placing them all in a heap and smashing the lots with a sledgehammer (deliberate repeat as this is now a realistic option)
It used to be a pleasure to use the products, and efficient. I am not looking for help on these matters as an Apple technician is working very hard with us but I feel he is as frustrated as us. We are nowhere nearer resolving our problems and almost daily there are other glitches emerging.
Apple are losing their way. They must listen to the directions given them by their customers frustrations.What happens when you click the button?
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Why Apple don't fix half year serious problem with HD3000 drivers, Lion and Adobe products? Doesn't Apple really care about advanced users?
I have Mac mini and Macbook Pro 13". Bouth with HD3000. And I can't work at all. With Snow Lepard I had no problems. It's tiny problem in code. And such pain for lots of users!If you have a problem with Adobe products, voice your issues with them.
It is the software developers responsibility to maintain compatability
with any operating system, beit OSX or Windows. -
Serious problem with AppStore/iTunes WiFi Store. Cannot connect
Hi
I has a serious problem with my iPod Touch: When I tries to open App Store on my iTouch, I usually gets this message: *"Cannot connect to iTunes Store"*, often followed by *"Cannot retrieve download information. Please connect with iTunes."*. iTunes on my MacBook seems to work just fine.
I might also be able to use the AppStore for a minute or so, and then the problems are coming back. All other internet-enabled apps is working fine, except the iTunes WiFi Store who's having the same problems as AppStore.
What should I do?That would be a wonderful suggestion if my computer could connect to iTunes. Since about July my computer keeps giving me error 11222. I've tried everything on the support discussion board, but they haven't solved the problem either, and my software is up to date. Today instead of giving me the error, it's just been sitting for hours saying "Accessing iTunes Store". I was really hoping that I could just use the wifi on the iPod to access the iTunes and AppStore. Any other suggestions until iTunes gets fixed on my computer? Thanks for your help - Lex
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Serious problems with mac snow leopard
I am having some very serious problems with my Wireless USB internet device (BSNL EVDO AC8799 ZTE make) and Mac. Everytimes it freezes my mac asks me to restart.. works fine on windows 7 installed via boot camp.
attaching error pic and log:
here is the error log:
Interval Since Last Panic Report: 28425 sec
Panics Since Last Report: 4
Anonymous UUID: F548AB92-4576-4F47-9CA1-60D91BD3FB94
Sun Jul 10 23:35:44 2011
panic(cpu 0 caller 0xffffff80002d1208): Kernel trap at 0xffffff7f808541f9, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff805f8740e0, CR3: 0x0000000000100000, CR4: 0x0000000000040660
RAX: 0x0000000009b3ffc5, RBX: 0x0000000000000000, RCX: 0x0000000018000040, RDX: 0x0000000010000000
RSP: 0xffffff805f873f30, RBP: 0xffffff805f873fa0, RSI: 0x0000000000000000, RDI: 0x0000000000020006
R8: 0x0000000000000003, R9: 0x0000000000000001, R10: 0x0000000000000007, R11: 0xffffff80004f4ece
R12: 0x0000000004000000, R13: 0xffffff805f873f20, R14: 0x000000000e000040, R15: 0xffffff800cd43cf0
RFL: 0x0000000000010246, RIP: 0xffffff7f808541f9, CS: 0x0000000000000008, SS: 0x0000000000000010
Error code: 0x0000000000000000
Backtrace (CPU 0), Frame : Return Address
0xffffff805f873bd0 : 0xffffff8000204d15
0xffffff805f873cd0 : 0xffffff80002d1208
0xffffff805f873e20 : 0xffffff80002e3f4a
0xffffff805f873e30 : 0xffffff7f808541f9
0xffffff805f873fa0 : 0xffffff80002c8527
Kernel Extensions in backtrace (with dependencies):
com.apple.iokit.IOSerialFamily(10.0.3)@0xffffff7f80851000->0xffffff7f8085afff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10K540
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 7923118028595
unloaded kexts:
com.ZTE.driver.ModemDriverMacEx 1.0.6d1 (addr 0xffffff7f8085b000, size 0x28672) - last unloaded 798326091621
loaded kexts:
com.ZTE.driver.ModemDriverMacEx 1.0.6d1 - last loaded 7633147910063
com.regularrateandrhythm.driver.RowmoteIREmu 1.0
com.parallels.kext.prl_vnic 6.0 11994.637263
com.parallels.kext.prl_netbridge 6.0 11994.637263
com.parallels.kext.prl_usb_connect 6.0 11994.637263
com.parallels.kext.prl_hid_hook 6.0 11994.637263
com.parallels.kext.prl_hypervisor 6.0 11994.637263
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.filesystems.ntfs 3.4
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 2.0.5f13
com.apple.driver.AppleMikeyDriver 2.0.5f13
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AudioAUUC 1.57
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleIntelHDGraphics 6.3.6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleBacklight 170.0.46
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleIntelSNBGraphicsFB 6.3.6
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AirPort.Brcm4331 433.11.5
com.apple.driver.AppleSDXC 1.0.3
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.12
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.nke.ppp 1.5
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.DspFuncLib 2.0.5f13
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f13
com.apple.iokit.IOHDAFamily 2.0.5f13
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.iokit.IONDRVSupport 2.2
com.apple.driver.AppleSMC 3.1.0d5
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.driver.AppleThunderboltDPOutAdapter 1.3.2
com.apple.driver.AppleThunderboltDPInAdapter 1.3.2
com.apple.driver.AppleThunderboltDPAdapterFamily 1.3.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.1.6
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.driver.AppleThunderboltNHI 1.2.6
com.apple.iokit.IOThunderboltFamily 1.4.9
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro8,1, BootROM MBP81.0047.B0E, 2 processors, Intel Core i7, 2.7 GHz, 4 GB, SMC 1.68f96
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.104.5)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Serial ATA Device: Hitachi HTS545050B9A302, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x8509, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0245, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821a, 0xfa113000 / 7
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd110000 / 3t33n-iv wrote:
i am facing problem only when i have internet working on this device. no other user using this device and snow leopard are facing same problem. just because of freezing i have to use stupid windows on my new macbook pro!
ur reply was helpful, but how should i rectify this problem?
Have you looked at the manufacturer's website to see if there is an updated driver for it?
If that doesn't work, I do not know which of the KP troubleshooting steps might resolve the issue. In your place, I would try each one. -
Serious problem with my iPod Classic/iTunes
I have a 6th Generation iPod classic (80 GB), and recently, I have been having some serious problems with it.
When I connect it to iTunes, there is usually no problem, it shows up, plays and displays the music correctly, etc. However, if I try to ADD any music to it, iTunes will freeze, then close, and within 5 minutes, my entire computer will freeze completely, and be shut off. For whatever reason, happen when my iPod finally disconnects because my computer turned off, all of my music is missing from the library (This doesn't happen every time it freezes, because I try to disconnect my iPod manually before everything freezes). The music is still on the iPod, (it says that I have XX.X GB of "other" instead of music/videos), but it doesn't show up. When I plug in my iPod, iTunes says that there was a problem and I need to restore it. The first time this happened, I lost over 5,800 songs, but I forgave Apple, because these things do occasionally happen, plus I had no idea what exactly went on. The SECOND time happened within the same week, after I had put 800 songs back on the restored iPod. The first time happened when I was using iTunes 10 (which is seriously buggy on my computer, and freezes often), so I switched to iTunes 9 (still buggy, but doesn't freeze quite as much), and the same thing happened. So now I'm thinking it's my iPod's fault. My iPod does a whole host of minor problems over time such as making certain songs cut off at a certain specific point for no reason (Always the same song, always the same cut off point, and I can't fast forward past it, I also can't delete the songs because if I highlight them on iTunes, iTunes will freeze, and if I find them under the music folder in iPod control, my computer will freeze), freezing the entire iPod for seemingly no reason, and somehow messing up my album artwork (it will appear as "Colourful Static"), along with alot more.
I know this is a troublesome problem, but if anyone could somehow shine some light on this problem, it would be tremendously appreciated.
Thank you
-Eric LunaUnfortunately, when a hard drive starts clicking that means it's going bad. The mechanism is having trouble reading the drive. Since the iPod is mostly just a harddrive and a battery I have a feeling that this is your problem.
watch this video. http://www.youtube.com/watch?v=wMm6c3fr-fU
about 25ss in is where the clicking starts. If it sounds like that, but softer and more muffled since it is a smaller drive that is being enclosed then I think you might be SOL. Maybe if you're iPod is still under warranty you can get a credit and go for a touch and avoid moving parts all together? -
My Client is having a serious problem with the Contact Form Widget
My Client is having a serious problem with the Contact Form Widget that I can not figure out how to correct.
I created a website for a client and inserted a Contact Form widget on their 'Contact Us' page. Whenever anyone uses the form, the e-mail my client receive shows my e-mail address as the sender. So, when they 'reply' to the e-mail, the reply is sent to me and not the person who sent the original message. This creates a major problem in that I get barraged with e-mail replies while my client's potential customers go without a response.
When I look at 'Site Manager > System E-Mails > Workflow Information > E-mail From Address' on the site's Admin Console, it shows my e-mail information. Is this is what needs to be changed? If it is, what needs to be placed in that field so that the e-mail my client receives shows the senders e-mail information in the 'From' field. My client wants to be able to click reply and have the message sent to the right party. They would be very upset if they have to cut and past the senders e-mail address from the body text on every contact they receive.
Their feeling is that if I can't find a way to make the contact form work the way it should, then it's useless to them.
Can anyone help me figure this out? I really don't want to disappoint my first client.Are you on a plan that has the CRM feature that stores your customers' data? If so, the idea of the contact form is that you'll receive a notification that there's been an inquiry filled out on your contact form and there should be a link in that email notification that leads to the "Case" that was created when that customer filled out a contact form. You can click that link and visit the case for that customer in your BC site and reply to them from there so that all of the correspondence is logged in the CRM for safe-keeping and for your records.
If your client finds this is too much work to login to BC to reply every time, then you should check to see if you have the "Customer Service Ticketing" feature on your hosting plan. This is a feature where you create a dedicated email account (like [email protected]) and the BC system will automatically login to that email account and pull any emails in that inbox and convert them to a customer case for the sender of the email and then it will send out a notification via email to any of the BC Admin users you delegate as "Customer Service Agents". Since the CST integrates with the BC CRM it lets you reply directly within the email-- but when you reply it will be going to that same email address dedicated to the CST but once the CST service checks your email again and sees that you replied to this inquiry it will log your reply against the customer's case and sends your reply via email back to them so that all the correspondance gets logged on BC's CRM but you can still reply via email.
There's no way to use the default web forms to update the "From" or "Reply-To" address.. it must come from an approved email address to avoid spam issues. On most web services you cannot change the "from" address anyway but usually you can at least specify the "Reply-To" address so that when someone hits "reply" in their email client it will reply to whoever you setup as the "Reply-To" address.
Here's some more information about CST: http://kb.worldsecuresystems.com/kb/customer-service-ticketing.html?bc-partner
I don't think the CST feature is in the webMarketing BC plan-- I think it's only in the webCommerce plan so if you have less than an webCommerce plan you have to tell your client to reply through BC by clicking the link in the notification they get. You can justify it by saying its one or two more steps but it keeps the entire convo on record in their CRM for easy referral later. -
I cant cant use mail merge feature in Winword in conjunction with Abobe Acrobat 10 (pdfmaker add-in) after the recent Office April Windows and Office Updates.
Here is a quick note from the event viewer:
The program WINWORD.EXE version 14.0.7134.5000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1138
Start Time: 01d07dcede19c458
Termination Time: 15
Application Path: C:\Program (file:///C:/Program) Files (x86)\Microsoft Office\Office14\WINWORD.EXE
Report Id:
Microsoft Word: Accepted Safe Mode action : Word experienced a serious problem with the 'acrobat pdfmaker office com addin' add-in. If you have seen this message multiple times, you should disable
this add-in and check to see if an update is available. Do you want to disable this add-in?.
I do not wish to disable the pdfmaker add-in as I use it to run mail merge on WORD and send 10s and 1000s of pdfs via email to external users. I am not sure what are my options here and I wish
someone could help me get to the root cause of the matter.
My environment is as follows:
Windows 7 x64 SP1
Office 2010 v 14.0.7128.5000
Adobe Reader MUI X and Adobe Acrobat X
FerozeHi,
As the event log indicated, this is due to acrobat pdfmaker office com addin doesn't work well with Microsoft Word.
I would suggest you go ahead and try to upgrade your Adobe product to the latest version and see if issue persists.
Or contact the support of Adobe and see if there is a known compatibility issue or not.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected] -
PowerPoint experienced a serious problem with the 'adobe presenter powerpoint com addin' add-in.
I've installed Adobe Presenter V7.0.7 Build 7746. When I open an existing PowerPoint file and try and use Presenter, I get the following error: PowerPoint experienced a serious problem with the 'adobe presenter powerpoint com addin' add-in. If you have seen this message multiple times, you should disable this add-in and check to see if an update is available. Do you want to disable this add-in?
No, I don't want to disable it. When I click No, PowerPoint stops working. I get a message that says: Microsoft PowerPoint has stopped working. A problem caused the program to stop working correctly, Widows will close the program and notify you if a solution is available. My only choice is to click the Close program button.
When I open the PPT file again, I get the same "experienced a serious problem" message. If anyone has a solution to this, I'd appreciate knowing what it is. It took me a while just to get the Presenter option to appear in the PowerPoint toolbar. Now that I have it, it's not working.
Thank you!Thank you for your quick reply. Here are the answers to your questions.
1. The file I'm having issues with was not created using any version of Presenter. It is simply a PowerPoint file.
2. The file is a PPT not PPTX.
3. I am running Windows7 and Office 2010.
I think I might have found the solution to the problem. I opened the PPT file and saved it as a PPTX file. Then I clicked the Presenter option in the PowerPoint toolbar and was able to select different Presenter options with no issues. I opened other PPTX files and I did not get the error window stating 'PowerPoint experienced a serious problem with the 'adobe presenter powerpoint com addin' add-in'.
This seems to work. So, it appears that any PPT file needs to be saved as a PPTX file before using Presenter. If you have another solution that I might be able to keep in my back pocket (in case this happens again and what I did does not work), then please answer. Otherwise, I'm good now.
Thanks! -
I downloaded IOS6 earlier today and my 4S has died twice, it has gone from 45 to 32% in the last 5 minutes and i have icloud, internet, all apps closed with nothing running at all!! There is a serious problem with ios6, my phone was working hot at chargering time. Apple need to address this asap!!!!
Hi Suzy Q,
I can send and receive calls.
I get "messaging stopped" when doing a lot of texts.
Texts come up "ghosted" meaning they have the text on the bottom and a transparent one overlaid on top. they then become one. But I get the ghosting most of the time when I go into a message from a contact to send a text.
When I go to call logs or text logs, the numbers come up first, and then then the names pop up randomly, meaning not in order down the page, until they are all shown. lots of lag time.
It runs slow.
I have 5 apps on here. I should be able to have a lot of apps on here, and play music, and have files, and...and....and.
I can get online but doing a Google search, when the page with the choices comes up, it is blurred and I have to tap on the screen for it to become clear and readable.
When online and scrolling, it hitches sometimes/lags/gets stuck then unstuck
I get VZWAVS has stopped. (not sure if those are the right letters)
The status bar that is supposed to be gray with the new update, goes back and forth between green--the old os--to gray. And I have found no continuity with when I get green or when I get gray.
I get a black screen on occasion.
sometimes the proximity sensor doesn't work.
sometimes when I have my bluetooth on and have "hands free mode" on, I get the a text message read through the headset and also through the handset.
I soft reboot often--turn it off wait a bit and -
Help me please : Serious problems with collection-mapping, list-mapping and map-mappi
Hi everybody;
I have serious problems with list-mapping, collection-mapping and map-mapping.
Acording to specifications and requirements in a system I am working on it is needed to
get a "list" of values or an indivudual value.I am working with ORACLE 9i Database,
ORACLE 9i AS and ORACLE 9i JDEVELOPER.
I tried to map a master-detail relationship in an entity-bean, using list-mapping.
And this was very useful in order to get a "list" of details, ...but, when I wanted
to get a single value I have some problems with persistence, something about "saving a state"
despite I just want to get the value of a single detail.
I decided to change it to map-mapping and the problem related with a single detail
worked successfully, but I can get access to the whole bunch of details.
May anyone of you help me with that?
I am very confused I do not know what to do.
Have any of you a solution for that problem?
Thank you very much.Have you tried a restore in iTunes?
-
Gtx860m 2gb serious Problem with gtaV fifa15 MGS ground zero
Hi people,
i have a serious problem with my vga (gtx86m)
when i wanna play with gtav,fifa 15 or mgs ground zero and i start msi after burner i notice that my vga usage is 0%.why?
i have the last nvidia drivers installed on my notebook(350.12)
anyone have the same problem?
do u have some solution?
i have a msi ge60 apache pro
i7mobile
gtx860m 2GB
8gb ram
ssd samsung 120GB
thanks anyway
[ ERROR: SPECIFIED ATTACHMENT MISSING ]Reminder:
Forum Rules: Don’t… - Bump posts. (Bumps will be deleted without further notice)
There are many people having the same problem (according to the ROCKSTAR forum), so I think the problem is from the GTA V and the NV Graphics Driver.
There are users sharing the temporary fix:
Quote:"There is a temporary fix for the Nvidia cards where you disable the Nvidia cards in the device manager and reenable after launching game."
Source: https://support.rockstargames.com/hc/communities/public/questions/203308668-GTA-V-on-Laptop-Issues-Intel-AMD
Give it a try.
I'm sure that the long term solution should be a game patch or the new NV driver. It's better that you report the issue to the ROCKSTAR GAMES.
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