SERIOUS problem with my iPod.

I was listening to music on my 5th generation iPod when it froze.. And I tried to reset it and the screen turned black, and then it said:
Connect to your computer.
Use iTunes to restore.
So ofcourse that's what I did, but it wouldn't restore because of a 1418 error, I looked it up and they suggested that I updated my iTunes software.. and so I did. And it still wouldnt restore.
I tried updating my iTunes software again today,and this time it said something about not being able to find iPod services, and I should check if I have the rights to something. I don't remember it correctly and it was in danish, so I dont know what the exact message is in english.
Please could someone help me? I miss my music.

I'm assuming that when you mentioned that you were supposed to update iTunes that you were talking about following the directions at this link
http://docs.info.apple.com/article.html?artnum=304508
Did you also see the other information that is mentioned there such as this
"If you have iTunes 7.0.2 or later installed and a 1415, 1417, 1418, or 1428 error dialog is still displayed when restoring your iPod in iTunes, try removing any third-party USB devices you have connected to your computer (it is not necessary to remove your keyboard or mouse)."
If all else fails, follow the directions/links it mentions to get your iPod serviced.

Similar Messages

Serious problem with my iPod Classic/iTunes

I have a 6th Generation iPod classic (80 GB), and recently, I have been having some serious problems with it.
When I connect it to iTunes, there is usually no problem, it shows up, plays and displays the music correctly, etc. However, if I try to ADD any music to it, iTunes will freeze, then close, and within 5 minutes, my entire computer will freeze completely, and be shut off. For whatever reason, happen when my iPod finally disconnects because my computer turned off, all of my music is missing from the library (This doesn't happen every time it freezes, because I try to disconnect my iPod manually before everything freezes). The music is still on the iPod, (it says that I have XX.X GB of "other" instead of music/videos), but it doesn't show up. When I plug in my iPod, iTunes says that there was a problem and I need to restore it. The first time this happened, I lost over 5,800 songs, but I forgave Apple, because these things do occasionally happen, plus I had no idea what exactly went on. The SECOND time happened within the same week, after I had put 800 songs back on the restored iPod. The first time happened when I was using iTunes 10 (which is seriously buggy on my computer, and freezes often), so I switched to iTunes 9 (still buggy, but doesn't freeze quite as much), and the same thing happened. So now I'm thinking it's my iPod's fault. My iPod does a whole host of minor problems over time such as making certain songs cut off at a certain specific point for no reason (Always the same song, always the same cut off point, and I can't fast forward past it, I also can't delete the songs because if I highlight them on iTunes, iTunes will freeze, and if I find them under the music folder in iPod control, my computer will freeze), freezing the entire iPod for seemingly no reason, and somehow messing up my album artwork (it will appear as "Colourful Static"), along with alot more.
I know this is a troublesome problem, but if anyone could somehow shine some light on this problem, it would be tremendously appreciated.
Thank you
-Eric Luna

Unfortunately, when a hard drive starts clicking that means it's going bad. The mechanism is having trouble reading the drive. Since the iPod is mostly just a harddrive and a battery I have a feeling that this is your problem.
watch this video. http://www.youtube.com/watch?v=wMm6c3fr-fU
about 25ss in is where the clicking starts. If it sounds like that, but softer and more muffled since it is a smaller drive that is being enclosed then I think you might be SOL. Maybe if you're iPod is still under warranty you can get a credit and go for a touch and avoid moving parts all together?

Serious Problems with anything IPOD related

I've recently had trouble with my IPOD. I connect it to the computer and see the charging splash screen for a few seconds and then it stops. My computer doesent detect it at all (like it used to) and my IPOD wont even turn on. I read some troubleshooting on here and went ahead and uninstalled everything. I uninstalled quicktime, IPOD, IPOD updater, and ITUNES. I then downloaded both ITUNES and IPOD updated and in each instance I get this very very weird command line parameter:
Command line parameters:
/L language ID
/S Hide intialization dialog. For silent mode use: /S /v/qn.
/V parameters to MsiExec.exe
/UA<url to InstMsiA.exe>
/UW<url to InstMsiW.exe>
/UM<url to msi package>
After I receive that message I click "Ok" and absolutely nothing happens. It never did this before, I never had problems with my ipod or itunes before, nothing. I have no idea what the catalyst for all of this is. Any help is greatly appreciated.

BUMP!!
Now when I plug my IPOD in it actually has a splash screen. It shows a folder icon with an exclamation point. I imagine it shows that because I uninstalled ALL IPOD related software. The problem is, I STILL cant install any IPOD material, I get the same error code I posted earlier over and over again.

Im having serious problems with my ipod

for the last couple of weeks my ipod has been freezing regularly, this wasnt so bad but now i go to try and charge my ipod but it is just getting past the apple symbol then coming up to an image of an ipod saying www.apple.com/support and i havent a clue what i am supposed to be doing. ive only had the ipod since may and im having quite a few problems any ideas? i would be thankful for any help...thanks

Is it this?
Sad iPod icon.
What does this picture on my iPod mean?

Having serious problems withe my ipod touch 1st gen need help!!

just last week it was working fine then within a span of 2 hrs the wifi just wouldnt connnect any more. no matter what i did in reseting the the ipod or setting it wouldnt work. then it battery life just started to go only watched 20 min of a movie and the batter died. and yesterday i lastened to 8 hrs of music then it died. and now today only was able to listen to 1 hr of music then it died. all were charged over night. need help please!!!

WiFi problems, especially if you have lost the WiFi symbol from the top left of the screen, can usually be fixed by resetting network settings - Settings > General > Reset > Reset Network Settings.
For your other problems, I think a complete restore might be in order. I would at least try it and see what happens.

Serious problem with Ipod touch 4g

Hi.
Sorry form my bad english but i have a serious problem with my Ipod.
Couple days ago my Ipod touch 4g was little bit weted on rain(just couple drops on screen and maybe little bit in headphones and dock connectors) When saw this, i putted Ipod in rice for 72 hours.
After being wet i not try ot tuned on or charge, just stay in rice. After that i try tuned on. but the device isnt'starting.
When putted oncharge, and after 2 hours i pushed sleep and home buttons and he turned on. On the display had a "z" or other name sig-sag symbol,
later i readthis meeans battery is fully discharged and it's need from couple hours to charge. Butwhen i saw this symbol, on the display in upper corner have a little spot(maybe moisture),and putted in rice for other 24 hours. On nextday try to charge and turned on, but this time the ipod isn't turned on. Even can't start recovery or dfu mode.
My question is - did wet and not warking Ipod is normal to be not recognises by pc?- even date recovery programs cant'recognised him.
Also the important is condition on my cabble. Its verry bad condition, and even before weting Ipod,ismaking problmes wih charging.
Its posible problem is cabble?
Pleasa help.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Serious problem with AppStore/iTunes WiFi Store. Cannot connect

Hi
I has a serious problem with my iPod Touch: When I tries to open App Store on my iTouch, I usually gets this message: *"Cannot connect to iTunes Store"*, often followed by *"Cannot retrieve download information. Please connect with iTunes."*. iTunes on my MacBook seems to work just fine.
I might also be able to use the AppStore for a minute or so, and then the problems are coming back. All other internet-enabled apps is working fine, except the iTunes WiFi Store who's having the same problems as AppStore.
What should I do?

That would be a wonderful suggestion if my computer could connect to iTunes. Since about July my computer keeps giving me error 11222. I've tried everything on the support discussion board, but they haven't solved the problem either, and my software is up to date. Today instead of giving me the error, it's just been sitting for hours saying "Accessing iTunes Store". I was really hoping that I could just use the wifi on the iPod to access the iTunes and AppStore. Any other suggestions until iTunes gets fixed on my computer? Thanks for your help - Lex

Serious problems with my Shuffle (1GB)...

Alright I am having serious problems with my Shuffle that have been going on for some time.
1) Whenever I plug my Shuffle into the computer the green light stays on constantly and my computer doesn't detect it.
2) My PC 50% of the time crashes about 10 seconds after my Shuffle is plugged in.
3) Whenever I get my computer to detect my Shuffle it automatically disconnects and reconnects itself very quicky (every 30 seconds or so).
4) Whenever I try to update the drivers on it it displays an error message on my PC saying "Disk Write Error" in the update window.
Any suggestions?

I'd give this a shot:
iPod Manager Internal Error
Good luck
srb

Distortion problems with new iPod Classic

Hello:
I recently purchased a 160GB iPod Classic to replace a 2-year-old 60GB iPod. I had no problems updating the new one; about a zillion tracks went in very smoothly in about a half-hour. But I have noticed a couple of problems:
First, I always listen to my iPod at work on a Klipsch dock, and even though I keep it set at a fairly low volume (all of the content is classical music), I'm getting crackling and distortion in random spots in music. It doesn't seem to matter if the music was downloaded from iTunes or imported from a CD. It's definitely not the dock, because I tried the old iPod on it and it worked as well as it always did.
Second, when I select a playlist and start playback, I notice that more often than not, the first second or two of music is cut off. I have to press the back arrow on the iPod, and then playback is correct.
That is a minor annoyance, but the the distortion problem is far more serious. I never had either problem on the old iPod, and I was wondering if anyone has experienced similar problems with the iPod Classic. I'd HATE to think I'd have to trash 40GB of music and start all over importing CDs.
Thanks for any input you can give me.

thanks for the suggestion but it did not work.
The iPod came up asking for the password (WEP key) and i entered it. It showed connected with the router but Safari does not work and when i check the DHCP entries in see the following
IP: 169.254.202.45
Sub: 255.255.0.0
This means that the connection was made but the router DHCP server did not assign an IP address to the iPod.
This exact problem i have encoutered so far in my office, a cofeeshop and a car dealership. In all cases the wirelles was based on an older linksys router and except in the case of my office the other two were unsecured networks.
I believe it has something to do with the firmware on those linksys routers causing a problem specificaly to iPods and i would guess iPhones too since they have the same OS.
I'm open to any suggestions but i've tried all the ones posted in this and other forums so far with no luck.
When i assign a static IP, the iPod again connects, the router log indicates outgoing traffic from that IP but there is no incomming traffic.
John

Hi, I have a problem with my ipod touch: I can not activate my ipod with my Apple ID, it tells me that my account can not activate this device, but my ID apple is OK and the ipod is mine, I have my ballot, HELP PLEASE

Hi ...
I have a problem with my ipod touch:
I can not activate my ipod with my Apple ID, it tells me that my account can not activate this device, but my apple ID is OK.
The proposed me as ipod help entering previous credentials, but the ipod is mine from the beginning, in fact I have my ballot, not bought down to another user.
Actually I do not know how to activate it in Chile were unable Store MacOnline solve my problem, it is for this reason that I am writing to see if someone can help me.
PLEAAASEEE
Thank you.
Sebastian

Thanks for your answer.
actually, my ipod will not let me activate it with apple id, this happened when the new iOS acutalizó understand that has more security, but do not know what to do.

Hello, I have a problem with the iPod, is that the iPod does not sync all the songs that are on my Itunes. I have 373 songs on the iPod and iTunes 512 in ... What do I do?

Hello,i have a problem with the Ipod,is that the Ipod doesn't sync all the songs in my Itunes. I have 373 songs in my Ipod and 512 sons in my Itunes. What do i do?

Hello,
I take it you haven't unticked any of the songs listed on your iTunes Library? Also have you tried selecting all your songs which you wish to add to your iPod, and dragging them over your Devices "iPod Nano"; and seeing if that copies all songs on to your iPod?
Another idea is just check that your iPod has enough space for the rest of your songs to be added to your device.
Hope this helps.

Hello I have a problem with my ipod touch 1G the problem is that see me key to the floor! And when recogi not prendia after 5 minutes prendio but it gave to me the surprise of which the battery had finished completely! What I did was to set it to load wit

Hello I have a problem with my ipod touch 1G the problem is that see me key to the floor! And when recogi not prendia after 5 minutes prendio but it gave to me the surprise of which the battery had finished completely! What I did was to set it to load with the USB but do not load the battery me the icon of the battery appear and below of her the beam that indicates that this being loaded but this way I have left it the whole yesterday and what goes of today and continues without loading anything! They can help me porfavor I am grateful for them to him very much! And my PC does not detect it not itunes

Try the not-charging topic of:
iPod touch: Hardware troubleshooting
It could be that the battery is dead.

I have been having problems with my iPod touch and my WRT...

I have been having problems with my iPod touch and my WRT54G router. I am so frustrated right now because after following the various steps mentioned in one of these threads, following Earthlink's prompts, and speaking with Apple, my iPod touch will still not work. It is connected to the internet but will not download the pages. It is quite frustrating. I have changed from WPA to WEP, I switched the 4th Generated key to the 1st. I've disabled this, enabled that. I've done just about everything. I updated the firmware. I made the switch from a partial bridge to a full bridge. Still nothing seems to work. Does anyone have any other suggestions? The one thing I have not done is enter the Apple code into the iPod which searches for website...-- I cannot access the internet with my iPod so this web address does not work. If anyone has been successful, will you please give me step by step instructions? Yesterday I was on the phone with Linksys for about an hour. Before that with Apple for about an hour and before that with Earthlink. How it is that I can walk into a Bread Co. or Apple Store and immediately connect to the internet with my iPod but I can't in my own house?? Everyone seems to think it is someone else's problem so I've gone around and around. Not one of the Linksys support personnel suggested I look here on this community forum. I had to pay the $9 fee to have advanced Linksys help but still my iPod does not work and when I called back, the man I spoke with seemed to think the case was closed because my PC, Laptop, and iPod are connected to the internet -- the iPod just won't download the webpages or get mail. My iPod's IP address begins with 192. I would appreciate any help on this matter
Message Edited by AlliW on 10-02-2008 02:06 PM

I had the same issues with my iPod touch & iPhone. It's a known issue with the touch & Linksys G routers. Go into settings on the touch & do the following.
1. Settings - wifi - linksys
2. Erase your DNS settings & input same numbers as in router
Settings.
3. Http proxy should be
in off position.
4. Close out & open safari you should now have a wireless
connection.

Hi guys have a problem with my ipod touch 4 gen i deleted my music and am now unable to put music on to my ipod. when i attache the ipod to itunes it says the music is still on my ipod any ideas thanks in advance.

Hi guys have a problem with my ipod touch 4 gen i deleted my music and am now unable to put music on to my ipod. when i attache the ipod to itunes it says the music is still on my ipod any ideas thanks in advance.

Do a reset of everything on your ipod. Then reconnect it and it should work.

HT204380 Hello...i have one problem with my ipod touch 4th gen....when i try to log in and start use the facetime one message appears in the screen that is say....you couldn't get log into facetime...what i must do??pleaze help me :/

Hello i have one problem with my ipod touch 4th gen....when i try to log in facetime one message appears in the screen whick saying you couldn't log into facetime.....what i suppose to do?? :/please help me :/

Try:
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems

SERIOUS problem with my iPod.

Similar Messages

Maybe you are looking for