Serious problems in Illustrator CC with OSX Mavericks: Open, Place and Save windows don't stay open
I just upgraded to OSX Mavericks. After that, Illustrator started acting up. When I try to save or open a file, or place an image, the command window opens just for a second or two then closes right away. Even the Save shortcut doesn't work. I've saved the file a few times using Command-S, when I was closing it I got a warning that I had to save it. Of course, I couldn't save it using Save As or Save commands because their windows wouldn't stay open, so I had to just close it. When I opened it again, it was an older version; Illustrator just ignored my last two or three saves.
I tried restarting the computer and relaunching Illustrator, nothing worked. The problem was worse when I have InDesign open too. But just quitting InDesign didn’t always work. This morning, I had to quit and relaunch both InDesign and Illustrator a few times before the problem temporarily disappeared.
I think it might also be worth mentioning that I use Apple Trackpad, and my computer is brand new.
Is anyone else having similar problems? Any help is appreciated.
Thanks. But I always have the List View.
One lame thing worked though. I would hit the command short cut and keep hitting it for a few times. This forces the command window to stay open, and it actually helps getting ridding of the problem temporarily.
I also had a similar but nastier problem in Acrobat. I tried to save a Photoshop PDF file in Acrobat, the Save As window opened and closed right away. Then all the command menus went gray; non of the commands was available including Quit. The only option I had was to force quit Acrobat. However, I didn't have this problem when handling native Acrobat files. The good news is that my lame solution worked.
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My hp 8500A will scan with the hp scan program, and save, but I can't open the document
Using the HP Scan in my HP Program, I can scan a document with my HP Officejet Pro 8500A Premium P/F/S. The HP Scan program shows me a preview so I know it scanned correctly, and I can save the document as what I want, but when I try to open the saved document, right now I've been saving it as a PDF file, my PDF program will not open the document. I get a message that the PDF program can not open. Help, please
This question was solved.
View Solution.Welcome to the forums horizonjeana,
I understand you are unable to open your PDF's to view them after they scan however, the scan preview is working fine. I would suggest updating Adobe to see if that helps!
Open Reader or Acrobat.
Choose Help - Check For Updates. If a new update is available, it installs automatically.
Once installed, restart you computer.
Try to print the PDF again.
http://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html
I hope that works, let me know your OS if the issue persists.
Help to find which Operating System you are running:
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Happy Friday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution! -
My July 2009 iMac with OSX Mavericks "iMac is not supported" when I tried to perform bluetooth with my iPhone 5. What is the problem. thanks
Bluetooth is only supported for tethering.
Barry -
I have a macbook pro with OSX Mavericks 10.9.5 and some keys randomly are not working. Specifically, the enter/return button, the "p", "0", ";", and all the function keys. What's really weird is that happens randomly. I've never spilled anything on it, and I can't for the life of me figure out how to fix this. Can anyone help? of course this happened after my warranty expired.
**update**
I don't know if this will help someone but I am posting this for that purpose. In the past when I first had this problem, I'd read a post somewhere (sorry, long ago, don't have the link) where an individual was having the same problem and they stated that when the MBP got heated, that's when the keys would stop working, and they went into the MBP and jiggle some stuff around (a specific wire, I'm not electronically inclined so I know NOT of what they spake!). Well I didn't want to do that but it always stuck in the back of my mind. I had given up, really, and was planning to take my MBP to the apple store. But by chance one night I left my MBP on the floor where it's cool, and when I turned it on, the problem went - poof! It seems there was some validity to the post that spoke about heat, because my problems started when I would stream foreign dramas on my MBP for hours at night, and I would hear the fan going off all the time, and in the mornings, my "p", "enter", "0", ";", and all the function keys would stop working.
So, maybe try keeping the MBP in a cool place when it's off. Since I've started doing this overnight every night (keeping it on the cool floor, out of reach of any big feet), I have not had a single problem with my keyboard.
Hopefully this might help someone. -
Can't install Flash Player on Mac with OSX Mavericks
Hi I have a MacBook Pro with OSX Mavericks and I have tried to install then uninstall the Flash Player and each time a box pops up and says the application quit unexpectely. I hvae tried this several times with no luck. Any suggestions?
RobbertBaas wrote:
On my MacBook Pro I have the same problem, it says that Flash isn't installed, but Flash is working perfectly fine in Chrome?
That's because Chrome has its own proprietary Flash Player embnedded by Google. There are instructions for a thorough "clean install" here: http://forums.adobe.com/thread/1343084 if the regular clean install won't work. -
I have Keynote 6.1 and run it on a MacBookPro with OsX Mavericks. I can start Keynote, but I cant access the menu, it is stuck. What to do?
Try this repair for Keynote 6.2, ensure you complete all the tasks and in the order shown:
1 delete all the iWork applications if you have them, not just Keynote, using Appcleaner from Mac Update, its a freeware application
2 restart the Mac; Apple menu > restart
3 immediately after the start chime, press the shift key until you see the Apple symbol.
let it fully boot up, it will take longer as the OS is repairing the drive
4 when fully booted, go to Applications > Utilities > Disc Utility; click on the boot drive then First Aid tab and click repair disc permissions
5 when complete, restart the Mac normally
6 install Keynote from the Mac App Store, it will be updated to the latest verion which is 6.2
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Quark 7.5 won't launch with OSX Mavericks 10.9.1
QuarkXPress 7.5 won't launch with OSX Mavericks 10.9.1 I keep getting the window saying "QarkXPress quit unexpectedly" (see image below) and when I click on reopen, it does the same everytime. HELP!
Hi DCG,
hope oyu had a great christmas.
I posted the post you reference on June 11, 2013.
Since then a lot of things have happened. We released 9.5.4 several weeks ago, which seems to work fine for everybody under Mavericks.
We also posted an update for version 10 that makes it Mavericks compatible and afterwards released an update that fixes most issues reported.
So please try 10.0.2 or 9.5.4 on Mavericks, they should both work fine: http://www.quark.com/de/Support/Downloads/Search_Results.aspx?pid=1&oid=2&ftid=2
Thanks
Matthias -
I have a maginon film scanner bought from ALDI. It works with windows but with OSX Maverick software it keeps crashing as soon as I try and capture an image. I cannot find details of software updates anywhere.
Same question answered here : https://discussions.apple.com/thread/5762314?tstart=0
I just popped in with using Mavericks (I got rid of my MBP about a year ago, and just got another one when I got an Air for my wife) and noticed that Mavericks is not working and playing well with a couple of programs I already owned (Paraellels, for example...yes, I spelled it wrong...). I looked for maginon.com and it didn't exist, nor was my google search directed to another location for them, so I postulate that the device may not be in production anymore, thus: no driver updates from the manufacturer.
From my mac-noob-layman's perspective: get some vmware, run windows and use the scanner in your virt machine to capture your images. Put the images in your mac side and work your mac magic on them there.
Peace -
Can I set up a ps3 media server with OSX Mavericks with out additional software?
I cant find any thing on the net about this. Does any one here know how I might set up my PS3 media server with OSX Mavericks with out additional software?
You might want to consider starting a new discussion. Since this one is marked solved, less people are likely to look at it. You can link to this one.
Try control - clicking on it and see if you get an open option. If not, go to System Preferences/Security & Privacy/General and set it to 'Allow apps downloaded from' anywhere. For safety, you might want to change it back to something more secure. -
I had a Tascam US 122 usb interface, but it didn't work with OSX Mavericks. What model would work with this? Would the US-144 mkii work with my system?
Thanks!You didn't mention the kind of track in GB you are trying to create, but if you are connecting the keyboard with a guitar chord to the Tascam, you will need to set up a Real Instrument Track in GB to hear anything. If your keyboard has a midi out, use a midi cable to the midi input of the Tascam, create Software Instrument Track, and you will hear something. But with a guitar chord, it won't send the right signal to a Software Instrument Track. The headphone jack in the Tascam monitors the signal coming back to it out of GB (if you choose the US-122 as your monitor in GB's preferences), so you wouldn't hear your keyboard if the track is not set up correctly. It could be the drivers, but since you didn't mention the type of keyboard or the type of GB track, I thought that might be a possible answer as well.
eMac Mac OS X (10.3.8) -
Why, why, why??? can i not sync – contacts with my Mac in OSX Mavericks? Why must it be done in the "cloud"? This is a very unnecessary change!
"Why, why, why??? "
This is how Apple has desigend the product. No one here would know why.
"can i not sync – contacts with my Mac in OSX Mavericks? "
You can sync via icloud. You cannot sync contacts via the cable.
"Why must it be done in the "cloud"?"
This is how Apple has desigend the product. No one here would know why. -
MacBook Pro with OSX 10.8.5 and new Skype Installation
I have a MacBook Pro with OSX 10.8.5 and would like to install SKYPE now that I have a new granddaughter on the way. I have read all sorts of horror stories about Skype crashing the system with this operating system, etc. I have NOT installed Maverick,but regularly keep all updates installed and up to date. Does anyone know if the problems presented by this OS and Skype have been resolved yet? If I do choose to install Skype (I assume following instructions on the Skype site) is there anything I should watch for or be wary of? I also have a new iPad and hope to use SKYPE on it when travelling.
Goodmorning, Hands4
I have tried to install SKYPE on my MacBook Pro, by going to Skype and Download for Macs. It downloads OK into the Downloads folder and I can drag it into my applications folder as per instructions from the Skype site. HOWEVER, when I double click to open it and to sign in, I get a message " Skype cannot be opened because it is from an unidentified developerYour security preferences allow installation of only apps from the Mac App Store and identified developers." When I push the help button, I see that one has an option to override the security and allow installation. I am nervous to do that as I don't want any viruses, etc. I have tried to go to the MacApp Store, but can only find apps for iPad and iPhone. Can't seem to see any for my laptop.
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I have a macbook pro with OSX 10.9.3 and Safari 7.0.4. How do I remove BING FROM SEARCHING when i type something into the search bar
See below if the search engine setting was changed without your knowledge and you can't change it back.
You installed the "Genieo/InstallMac" rootkit. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the tedious procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the rootkit (as long as you never reinstall it.)
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data. You must know how to restore from a backup even if the system becomes unbootable. If you don't know how to do that, or if you don't have any backups, stop here and ask for guidance.
Step 1
In the Applications folder, there may (or may not) be an application named "Genieo". Genieo may be partially installed even if this item is absent. If it's present, select it and open the Finder Info window. If it shows that theVersion is less than 2.0, download and install the current version from the genieo.com website. This may seem paradoxical, since the goal is to remove it, but you'll be saving yourself some trouble as well as the risk of putting the system in an unusable state.
There should be another application in the same folder named "Uninstall Genieo". After updating Genieo, if necessary, launch "Uninstall Genieo" and follow the prompts to remove the "newspaper-style home page." Restart the computer.
This step does not completely inactivate Genieo.
Step 2
Don't take this step unless you completed Step 1, including the restart, without any error messages. If you didn't find the Genieo application, or if you couldn't complete Step 1 for any reason, stop here and ask for instructions.
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib~/Library/Application Support/com.genieoinnovation.Installer~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. There's no need to restart after each one. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 3
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this software. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Genieo developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the perpetrator of the scam sometimes shows up under the name "Genieo support." He will tell you to run the provided uninstaller. As he knows and intends, the uninstaller does not completely remove the malware. -
MacBook with OSX 10.6.8 and Safari 5.1.10
I have a MacBook with OSX 10.6.8 and Safari 5.1.1. My software is up to date, but I receive messages from several sites that my Safari is no longer supported, and I am starting to have problems with my Gmail. Any suggestions?
You need to upgrade the computer's OS or switch to a product such as Firefox.
To upgrade, open the Mac App Store and try downloading Yosemite. If you get told it's incompatible, choose About this Mac from the Apple menu, check if the computer has at least a Xeon or Core 2 Duo(not Core Duo) CPU and 2GB of RAM, and if it does, click here and order a download code for Lion 10.7.
Back up your data and check your applications for compatibility before upgrading. In particular, Mac OS X 10.7 and newer don't support PowerPC programs such as versions of Microsoft Office prior to 2008.
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I am trying to open iPhoto 9.3.2 on my iMac with OSX 10.7.4 and even after downloading the iPhoto upgrader it still will not open. Any suggestions.
Resetting Printing System helps OS X recognize new printers.
http://support.apple.com/kb/HT1341
When you add the printer, make sure you use IP > Jetdirect and the correct printer IP address.
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