Serious software problem

Hey all - would appreciate any advice you may have about this. I'm working with Final Cut Studio, V. 5.1.4 on a powermac g5 system (not the inter version, the one just before the intel cross platform). Apple informed me that I needed to upgrade my studio 5.1 mac software to the crossplatform software if I wanted to recieve any updates. I did and installed it and upgraded to 5.1.4. Now I find that every time I'm working in Final Cut, the software crashes on the most mundane tasks - I'm having to save the project after any task and find myself needing to force quit and restart at least 50 times a day. I've re-stalled the Final Cut Studio, run disk checks etc. Nothing seems to fix the issue. Do any of you have any ideas why this could be happening??? Greatly appreciate any guideance.

I'm sure it's 5.1.4. Originally I purchased 5. Then apple would not give any more updates or support unless I purchased the cross platform upgrade, which I believe was 5.0.4 - then downloaded the 5.1.4 upgrade<<</div>
I'm confused by your description of your upgrade path. I'm assuming you had FCP 5, which had updates available through 5.0.4. The Crossgrade to 5.1 was not something you could download however, it was a PAID upgrade only available on discs. They even had a Crossgrade offer in place for a year but you had to send in your old FCP install discs to take advantage of their offer. The last update for FCP 5.1 (if you actually do have 5.1 installed) was 5.1.4.
I was starting the suspect that maybe it's the crossplatform software. Apple swears it works the same on Mac and PC however<<</div>
Well ... not exactly. It does work on both the PPC chip Macs as well as the Intel chip Macs - but Macs only - NOT PCs.
-DH

Similar Messages

Having some serious software probl

Ok, So I have a Creative Labs Zen MicroPhoto and i'm have some serious software problems. I plug in the mp3 player and the computer reconizes it but when it goes to install the software, a pop up comes up and says that the computer has had a problem installing the software. I don't know what to do, I've went through every possible way i know and I work with computers. Could someone please help me!?-John

Michael Black wrote:
What is on? Push mail? If using fetch, automatically (how frequently) or manually? What about notifications? Do you have wireless on and is it set to "ask to join"? Bluetooth on? What about app settings, like a news reader that is auto-updating or anything like that (eg. NYTimes app can be set to autoupdate)?
All I can think of to check off the top of my head.
All good valid items....but we are talking 8min of usage over a 2 hour period draining 36% of his battery. Seems to indicate some other issue.

Dead hard drive or software problem

Hello Everyone!!
I recently picked used 600 Mhz iMac
It came with 10.3 installed, wanted to install 10.2.8 and the computer crashed when I started off the 9.1 install CD
After the crash, the computer would not start up off the hard drive, and I've tried several different installation CD's (including a 10.3 installer) and the hard drive does not even show up in the Disc Utility.
My first thought maybe my hard drive is dead, but the more I think about it the more I think that it must be some sort of software problem (i.e. data corruption on the drive or something). I mean, I don't believe it's even possible that a computer crash could kill a hard drive!
But from there, I'm lost!
I've reset the PRAM, and that didn't work. The only other thing I can think of is something like Norton Utilities.
Does anybody have any suggestions?
Best Regards,
Bryan

Bryan,Welcome to Discussions.
If the hard disk isn't showing in Disk Utility I would suspect the drive is dead or not connected properly - given it's age probably the former - although if's the machines been movede around a bit you could crack the case and check all the connections. Whilst I agree that a crash shouldn't kill a hard disk - a hard disk dying would cause a crash.
I, any many other's here, would counsel against using Norton on an OS X machine - Norton doesn't know and understand OS X structures and can cause serious issues.
Probably time for a new HDD.
mrtotes

Serious Network Problem

During NI Inermediate II course,
My computer showed a serious network problem.
There is no problem to open a webpage using the Internet Explorer.
In LV8, I can't use Remote Panel connetion.
Using a cross lan cable, I tried but failed to connect to another computer directly.
In UTP lessons, My computer can't receive a multicasting signal.
Would you please consider my computer?
Thank you in advanced.
Port scan result after LV launching.
=====================
Proto Local Address          Foreign Address        State
TCP    lsjun-notebook:http    lsjun-notebook:0       LISTENING
TCP    lsjun-notebook:epmap   lsjun-notebook:0       LISTENING
TCP    lsjun-notebook:microsoft-ds lsjun-notebook:0       LISTENING
TCP    lsjun-notebook:1111    lsjun-notebook:0       LISTENING
TCP    lsjun-notebook:3363    lsjun-notebook:0       LISTENING
TCP    lsjun-notebook:3580    lsjun-notebook:0       LISTENING
TCP    lsjun-notebook:6060    lsjun-notebook:0       LISTENING
TCP    lsjun-notebook:1029    lsjun-notebook:0       LISTENING
TCP    lsjun-notebook:1112    localhost:3580         TIME_WAIT
TCP    lsjun-notebook:3580    localhost:kpop         TIME_WAIT
TCP    lsjun-notebook:3580    localhost:1110         TIME_WAIT
TCP    lsjun-notebook:3580    localhost:1113         TIME_WAIT
TCP    lsjun-notebook:3580    localhost:1114         TIME_WAIT
TCP    lsjun-notebook:3580    localhost:1115         TIME_WAIT
TCP    lsjun-notebook:3580    localhost:1116         TIME_WAIT
TCP    lsjun-notebook:3580    localhost:1117         TIME_WAIT
TCP    lsjun-notebook:3580    localhost:1118         TIME_WAIT
TCP    lsjun-notebook:netbios-ssn lsjun-notebook:0       LISTENING
TCP    lsjun-notebook:1107    203.254.160.68:30114   ESTABLISHED
TCP    lsjun-notebook:1108    203.254.160.68:http    TIME_WAIT
TCP    lsjun-notebook:1119    210.98.20.45:netbios-ssn TIME_WAIT
UDP    lsjun-notebook:microsoft-ds *:*
UDP    lsjun-notebook:isakmp *:*
UDP    lsjun-notebook:1031    *:*
UDP    lsjun-notebook:2343    *:*
UDP    lsjun-notebook:4500    *:*
UDP    lsjun-notebook:5000    *:*
UDP    lsjun-notebook:5001    *:*
UDP    lsjun-notebook:5002    *:*
UDP    lsjun-notebook:5003    *:*
UDP    lsjun-notebook:6000    *:*
UDP    lsjun-notebook:6001    *:*
UDP    lsjun-notebook:6002    *:*
UDP    lsjun-notebook:6003    *:*
UDP    lsjun-notebook:6004    *:*
UDP    lsjun-notebook:6005    *:*
UDP    lsjun-notebook:6006    *:*
UDP    lsjun-notebook:58431   *:*
UDP    lsjun-notebook:58432   *:*
UDP    lsjun-notebook:ntp     *:*
UDP    lsjun-notebook:1900    *:*
UDP    lsjun-notebook:ntp     *:*
UDP    lsjun-notebook:netbios-ns *:*
UDP    lsjun-notebook:netbios-dgm *:*
UDP    lsjun-notebook:1900    *:*

Hello labmaster,
It sounds to me like your system is capable of connecting to the internet, but that it is unable to do much beyond this. It appears that these applications that you are trying to build in LabVIEW are exposing some of the networking limitations that exist on your machine. Unfortunately I do not know what to make of the port scan that you have provided. There can be many causes of networking issues that you would want to troubleshoot with your IT department or network card manufacturer. What I can do is to provide you with a list of ports used by National Instruments software. You will want to be sure that no packets are being blocked on these ports. Also keep in mind that when using TCP or UDP communication, you can specify the ports which you are using. Also, as a starting point, you may want to disable any antivirus software or firewalls that might hinder communication. I hope that this will at least get you started in figuring out some of these networking difficulties. Thanks,
Mike D.

Kernel panic but software problem

Kernel panic (the "You have to restart your computer" message at startup) is said to come from hardware problems but this seems to be a software problem - maybe somebody can help me!
It started slowly with the fans coming on more often than ususally. Then, I had some kernel panics at startup, usually after two or three false stars, the system would load. Hardware Test said everything was OK, Disc Utility corrected a few permission errors, but the problem persisted. I tried everything: Disconnecting everything, removing PCI card, you name it, nothing helped.
Only thing that did help was start over. "Archive and install" was not good enough, I had to start from zero. Which means that all my iTunes library and all the rest waas lost. Made a disc image on an external HD and went for it.
After that, I upgraded to 10.4.11 and tried the migration assistant. Left some of the programs out from the old installation, but took my Documents folder with me. Imported my iTunes library and iPhoto pictures. Until then, everything was perfect. After that point, the fan started its strange behavior again, and today guess what: You have to restart your c.!
So it must have to do with the programs and data that I imported, and not hardware. Have no idea though - anyone run into similar problems?
Apart from standard apps, the only thing I use is Cubase but I haven´t touched it for a long time.

Hi, thanks for your reply! I am now trying to rebuild everything using 10.4.7 ... seems the driver for the audio card (m-audio) was at least causing problems. I´ll see if it was the only one. I did the system updates whenever they popped up in software update but there wasn´t even a driver available for 10.4.11.
If that´s not it, I´ll try to use your tips! Thank you!

HT4060 My first generation Ipad won't allow me to charge it by the mains socket. This was a replacement as my origional Ipad had a software problem. I have rebooted it a number of times but still not charging. Any advice?

My Ipad 3G has decided not to charge. I have been using the same charger that came with it which worked perfectly until a few days ago. I have even tried to charge it using my incar charger, but it still won't charge up. This Ipad is a replacement as my first one had software problems, so I am hoping this can get fixed and not result in another replacement.
I will be grateful for any advice.

The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

MacBook Pro 13" Early 2011 Backlight Keyboard Not Working?! Software Problem...

So my "MacBook Pro 13" Early 2011" backlight keyboard hasn't been working. I have tried LabTick today, doesn't fix anything. Even in high or low lighting situations (dispite the Adjust keyboard brightness in low light being off) doesn't like to go on. It doesn't give me a circle with a cross like it does with that box checked in day light. It shows on the screen the
16 dots fully light after hitting F6 fully, just it doesn't light up. I one time had to reset my Mac OS at the Apple Store, it fixed the problem, but when I restored with a time machine backup, it went back to this software problem. How can I fix this?! What is wrong with my OS? Mountain Lion? How can I fix this?!

If it does not detect the display automatically, try going to system preferences>displays, click detect displays.

My macbook pro 15 mid2010, crash every time in the last month. What can i do? Is a hardware or software problem?

The problem is that my mac is working very well, in soft programs, like browser or text editing, and then stop. Stop for one eternity, until i do a hard shut down.
After this situation apper´s many times, in a single day, i went to a apple service store and left my mac to repair. At first, the tecnhical manager told me that happens a lot, and the problem are in the logic board. Well, when i pick up the mac, he told me that was a software problem and was solved with the instalation of 10.8.5, but in that same day, he crash 3 or 4 times, in different way´s. Now, he crash´s and restart alone, and at the first try don´t restart appearing one message on the grey screen.
I don´t know what is this problem.
Someone have or had this problem too?
What is the solution?
Thanks a lot...

Maybe find a local who can translate for you. I don't know what to tell you for dealing in another country for service on your computer.
I can offer you something you can do if you want to give it a try. You'll need a backup of your data in your Home folder because you need to erase the drive. You'll also need a solid, preferably fast, internet connection.
Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
        the Security button and set the Zero Data option to one-pass. Click on
      the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
            because it is three times faster than wireless.

My Ipod touch screen will not come up unless I conect it to the computer. It never gets past the apple logo and never fully retores? My screen is crackd a little at the bottom. Is this a screen or software problem?

My ipod touch 4will not respond unless I hook it up to the computer. It never goes pasthe logo apple screen.It never restores fully. Cant tell if this is a screen or software problem.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for $199 if a 64 GB one and $99 for the other 4G iPods. They do not fix yours.
Apple - iPod Repair price

MBP 2011 GPU failure or software problem?

Hello there,
since Januari 1, 2015 my Macbook Pro 15" (purchased in 2011) is having major problems! How things started:
I was just watching a movie on Netflix, pauzed it, went to the toilet and when I came back my MBP had a black screen. I could hear the fans working (when I pressed my head against the keyboard) but it did not respond to anything. All I could do was a hard reboot.
After reboot I got the Apple logo, but the screen looked not as smooth as before. When I looked closer I saw very thin, horizontal lines (color pink/brown?) across the entire screen. These lines were not perfect. They had a small break in the middle. After the Apple screen I got different results:
- White/Grey or maybe very pale blue-ish screen -> Does nothing behind this
-----> This is also the most frequent result of a boot
- Normal blue screen -> Checkered screen -> Back to the blue screen to end with a Kernel Panic screen
Since a few days I can "normally" boot again but it crashes after a while. I don't know what the trigger is. It may be coincidence but it always crashed when I tried to go on the internet or used an application wich used the airport (also used a cable). Maybe important to mention is that this "normal" boot happens after the "checkered" screen mentioned above.
-----> The "crash" in this normal boot happens like this:
- Total freeze of the MBP
- Crashes on a black screen (like I had before)
- Crashes on a dark blue/purple(?) screen -> This is also the most frequent crash after a "normal" boot and happens faster and faster.
Safe boot: Sometimes a normal screen but most of the time a screen with pink, very low resolution bands (vertical) across the screen.
When I tried searching for solutions on the internet I immediately came across this:
http://www.mbp2011.com/
The screens show exactly what I'm experiencing. The culprit in this case: GPU failure.
BUT, isn't it strange I don't have any glitching (apart from the boot in safe mode, the Apple Logo and the checkered screen) or distortion on my screen, that it sometimes has a clear screen, like nothing is wrong? Unlike many of the people with the GPU failure, I CAN boot the MBP with a normal screen, only it isn't very stable and it is only occasionally.
Things I've done so far:
1. Reinstall OS X (10.6.7) from the original installation disc.
2. I have tried NVRAM and PRAM (cmd+option+P+R), no change.
3. Verbose-mode (cmd+V). (the last thing I could see was something about the Airport) I did this 2 times. First time it crashed on a black screen after the Verbose-mode. Second time it got stuck on the grey screen.
4. Single-user Mode (cmd+S). Everything looked fine, no errors on hard disk.
5. Start in Safe Mode. (Shift). The bar doesn't load until the end but it boots in safe mode, but with the pink bars on the screen
6. Re-apply of thermal paste on GPU
The programmer at our work has over 30 years of experience with Apple and has never seen something like this. He also doesn't understand why it would be a hardware failure, because the glitches are "symmetrical", it can boot "normally" and he can't find anything wrong with it. He is now looking for something in the software wich may cause the MBP to crash. Could it just be a software problem? As I said before: It could be a coincidence but the crashes (after a "normal" boot) always appeared after trying to connect to the internet, using the internet or using an application that uses the internet (like the App Store -> I was trying to download Yosemite, it crashed around 70% of the download). And in Verbose mode the last line said something about the Airport and then it crashed.
My MBP is a Macbook Pro 15" (bought in July 2011), 2 GHz Intel Core i7, 4 GB 1333 MHz DD3
AMD Radeon HD 6490M, Part nr. MC721FN/A.
I am running Snow Leopard OS X 10.6.8
I spent the last two weeks on the internet to understand that if it is indeed the GPU that is failing, the replacement of the entire Logic Board is necessary, wich is VERY expensive... This cost would be more or less ok for me, but I read about failing after replacement, a LOT. Why would I pay so much money for a repair that only lasts just over 90 days? That is ridiculous!
Sorry for spelling/grammar mistakes, English isn't my first language and really thank you in advance. This MBP is impossible to replace (no money...) so I hope someone can help me.
Ask away if I did not provide any information that is necessary for troubleshooting.

Anyone?

Windows xp pro stalls - blank screen- hardware or software problem?

Hi Guys,
My system is about one month old and has been awesome in performance and graphics.
Suddenly it (windows xp pro) stalls after flashing the windows loading screen and it goes blank. Looks like a software problem?
I am posting on this forum because when I check cmos, no hard drives are registered.
I can't get into safe mode, can't get past the administrator/user screen because no mouse operates here and can't select icons with the keyboard.(No admin passwords were set up anyway)
Booting from CD, repair console doesn't work because it can't find any hard drive.
Reluctant to do a complete reinstall because of precious stuff on the hard drive.
Using f8, "last known good..." just gives the same blank screen.
Using floppy boot, no other drives are recognized.
If my root directory has been wiped out by a virus or something, how come it gets past post and starts to load windows? If it's merely the graphics driver or similar not loading, how come the cmos shows no hard drive?
Is this a hardware or software problem? Any help much appreciated.

THE ANSWER !!
Hi Guys,
I finally got to talk to the guy who set up this system and he said that it is normal for RAID drives not to show on BIOS/CMOS. 'Think of it like a vrtual drive' he said. When the black and white initialization screen shows something like: 'Nividia Stripe-healthy'...then THAT is the hard-drive.
He said that as long as Windows was getting to the loading screen, that means that the computer itself was functioning okay, so don't worry about BIOS, the problem is a file corruption in windows, or virus etc.
Also he said that when trying to use recovery console or reinstall windows, because the system can only read the RAID drives through a SCSI interface, you have to load the Nvidia SCSI drivers from floppy by pressing f6 when asked to at the bottom of the pale blue screen (from Windows cd boot), before trying to do anything with windows (or windows will just tell you it can't read the drives, as it did before with me.)
So in the end, I reinstalled windows by that method and everyting seems fine so far. YAY!
Thanks you people for being kind enough to help someone out. I really appreciate it.

Need Help...Do I have The mother of all itunes software problems???

I am in desperate need of help. I have fried three new ipod touches in two days. I Purchased a new 32GB 2d Gen ipod touch on Mon. 11/24. Worked okay till Friday 11/28. When I tried to sync with new additions, a warning came up “the ipod could not be updated, an unknown error occurred (9)” That was followed by a windows vista windows warning “USB device not recognized”
When I disconnected the touch I found that it could not be started. Tried a forced restore pressing the sleep switch and the home button together. That did not work.
Brought the touch to my apple store genius bar on Saturday and they too couldn’t get it to work. They switched out the ipod with a new one. Brought the new one home connected it and it received the new ipod touch software download okay. But when it tried to sync the same problem repeated…the two pop up warnings as before and a second dead ipod!
I then synced my ipod classic with no problems, so it appears the itunes software is okay. I’ve scheduled another appointment with the local apple store genius bar again.
When I took the new fried touch back to the Apple genius bar, it was switched out again. It was activated (by the initial step ipod touch software download on their computer.
I brought my laptop with me so we could test the syncing. The syncing proceeded initially for several minutes, and then the dreaded pop up warnings appeared
“the ipod could not be updated, an unknown error occurred (9)” That was followed by a windows vista warning “USB device not recognized”
The new replacement ipod touch was also fried.
The tech gave me yet another new ipod touch. He had never encountered such a problem and advised me delete and reinstall itunes and call the APL CARE 800 support number and go over the problem with one of their techs who have a broad range of experience in dealing with possible PC related issues.
As my other ipod has no problem syncing from the same laptop (Dell Inspiron 1520 using Vista) I am wondering if the problem might be a corrupted Itunes software problem that affects only the touch and not the ipod classics.
Has anyone heard of a bad itunes software related problem? I googled this and could find no info. Thanks for your help!

If you click View, Show Sidebar you will see the other libraries under Shared in the left hand column. Click on the Library you want and you can expand it to select Music, Movies etc. Select whatever items you want and click import if you want to move them to your Library.
You will have to have all computers authorised with the relevant Apple ID's
Store > Authorise this computer...
This is separate from the Home Sharing username and password and is to allow playing of DRM Movies, TV shows etc from the other computer.
If both Computers use the same apple id this step is not required.

When I phone people can hear me without any problem, but I hear very very bad. The sounds is metallic and it is very difficult to understand. Have anyone idea of what is it about. I guess is not a software problem but I am not an expert. Thanks in advance

When I phone people can hear me without any problem, but I hear very very bad. The sounds is metallic and it is very difficult to understand. Have anyone idea of what is it about. I guess is not a software problem but I am not an expert. Thanks in advance

Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.
*Firefox > Preferences > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
See also:
*http://kb.mozillazine.org/Images_or_animations_do_not_load
*https://support.mozilla.org/kb/Images+or+animations+do+not+show

Having software problem, Windows 7 Home, how to format and reinstall

Having software problems, Windows 7. I have the HP P6510 desktop. I have backed up my data to ext. drive, and I have the Windows 7 Home CD which I purchased.
Most of the reading I've done to "format & reinstall" seem to say I don't need to format...just put the Windows 7 CD in and restart...is that all I have to do...I don't have to format the HD?
If I have to "format" the HD, how?
PS:(Last time Computer was in for repair, they replaced the Windows 7 program so product numbers may be different.)

Hi:
You may want to read this step by step tutorial to install W7.
http://pcsupport.about.com/od/operatingsystems/ss/windows-7-clean-install-part-1.htm
However, to answer your question, you should not need to repartition or format the hard drive unless you want to.
Windows 7 will install on the current windows partition creating a windows.old folder, which you can delete after W7 is installed.
Having the windows.old folder is nice for folks like me who forgot to save a file or folder. You can just browse to the Windows.old folder and retrieve any file or folder you want and copy it to the new windows installation.
When you are sure you have gotten all of your files from the windows.old folder you can delete it by launching the disk cleanup utility and then click on the Cleanup System Files button in the disk cleanup window.
Then just check the windows.old folder on the list of files and it will be deleted once you hit the OK button.
If you delete partitions and reformat, you will lose the option of having the windows.old folder.
The tutorial at the link above will step you thru the process of formatting the drive.

Serious performance problems on iWeb site

Can anyone help me find the problem with peterlance.com? It looks like author Peter Lance uses iWeb to update his web site. He redesigned it recently (and did not use iWeb for the old design). Anyway, it has serious performance problems on Internet Explorer, which I was hoping you guys could help pinpoint? Is there something simple I can tell him to try to fix the problem? He is launching a new book on Tuesday so he will be getting a lot of traffic, but for now the response time is not very good. Any suggestions?
In particular, each new page seems to hang for about ten seconds and freeze using Internet Explorer 6. Any fixes?
I mean, fixes other than: "Don't use Internet Explorer!"
http://www.peterlance.com/Peter%20Lance/Home/Home.html
name="Generator" content="iWeb 1.1.2"

Welcome to the discussions, TopDog08.
There are several plain .jpg's and that's good, but you need to convert every .png on the page (or as many .png's as you can) to a .jpg. For example,
http://www.peterlance.com/Peter%20Lance/Home/Homefiles/shapeimage46.png
Convert that to a jpg, then replace the graphic and text on the iWeb page with this converted jpg (some have has success using Downsize http://www.stuntsoftware.com/Downsize/)
The ones you won't be able to do anything about are the ones that are a part of the blog, but that will be only 5 images instead of the many you have now.
This image
http://www.peterlance.com/Peter%20Lance/Home/Homefiles/shapeimage50.png
Is covering part of your menu which is why it appears that only the top half is sensitive to rolling over. You'll have to adjust your layout to account for this.
Another area to look at, there are white boxed png's surrounding the amazon book covers at the top.
http://www.peterlance.com/Peter%20Lance/Home/Homefiles/imageEffectsAboveAli%20Mug%20TPI%20jpg.png
Another set of .png's you'll have to get rid of. How did those get put on the page?
What you see happening with IE is a java script running to fix IE's problem with png's. The fewer .png's you have, the less of a problem with IE you have.

Serious software problem

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