Serious trouble installing itunes.....HELP!!
I recently purchased an iphone, and needed to install itunes to successfully activate the phone. When I click on "download" on the itunes page, instead of it giving me the usual prompt of "run or save".....I'm getting this odd window at the top left of my screen that is blank and only has Windows Internet Explorer at the top. And on the itunes page, it says "thank you for downloading itunes", except that it hasn't downloaded. I'm stumped, can anyone help me??
Steph
I'm getting this odd window at the top left of my screen that is blank and only has Windows Internet Explorer at the top.
If it's getting that far into the download, another thing that might be worth trying is the technique from the following post:
http://discussions.apple.com/thread.jspa?messageID=10567753�
Similar Messages
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hello
i am having major trouble installing itunes. i had itunes working fine and i went to update it as it told me there was an update which i thought i did. i went on my laptop the next day and it said "itunes was not installed correctly error 7 windows error 998"
i read a few articles on here but i am having no joy. i uninstalled itunes and reinstalled and that did not work. i also unistalled some other apple things cant remember the names sorry!
i am not a whiz on a computer so really need some help please!!Installing, and uninstalling, applications never touches or removes the data.
Clean out and uninstall all the apple programs and software thru Programs and manually.
Might want to use Revo and CCleaner
I always use manual standalone installers (and keep a couple backup versions)
itunes 10.5 may affect iTunes media playlists, not sure, depends on what you have.
A search of these forums will show some threads.
I'd clean up vista, you need SP2 or later, and specific error message?
I wonder as you arenot the first with a dell if maybe the OS or included software.
Security programs like Norton and older versions of Kaspersky have been implicated.
Also settings in IE that affect pop-ups and plug-ins. -
I am having trouble installing itunes on my computer. The error says, "service apple mobile device failed to start. Verify that you have sufficient privileges to start system requirements." this is my home PC.
Hi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy -
Trouble installing iTunes 10.7 or later on Windows XP.
I'm having trouble installing iTunes 10.7 or later on Windows XP. It always says "There is a problem with this Windows installer package. A program required for this install to complete could not be run." I downloaded the iTunes from the Apple site. Can anyone help me?
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
Having trouble installing Itunes on ny pc w/windows 8
I can't install Itunes on my new PC that has Windows 8. Message says, "error ocurred in the installation of assembly Policy 8.0 Microsoft VC 80 CRT.type. Any help on what to do?
Are you seeing any error messages? It is usually helpful to include the complete text of any messages you may be seeing in case other posters have ecountered the same thing.
In the meantime this Apple technical support article may help:
Trouble installing iTunes or QuickTime for Windows:
http://support.apple.com/kb/ht1926 -
Trouble installing itunes - 'cant remove older version'
i had trouble installing itunes recently. i think i may have been installing it earlier when my computer ran out of battery half way through or crashed or something.
the error i get seems to have to do with removing an older verion of itunes (i think one of the last verison 5's, i have not updated in a while ) i checked the folders that apple semi-secretly caches with install/uninstall files and found only quicktime install files present, no itunes.
help please? i cant sync my ipod now :-\
RoGlad you got it going!
You only need that mobile support program if you have an iTouch or iPhone:
http://docs.info.apple.com/article.html?artnum=302488
I've uninstalled it. -
Trouble installing itunes -itunessetup.exe is not a valid win32 application
I have trouble installing itunes. The following message appears: C:\Documents and Setting\Owner\My Documents\ itunsSetup.exe is not a valid Win32 application. I tried the following but I still have problems: remove previous version of itunes, remove quicktime, install again quicktime as a standalone, delete temporary files, restart computer, delete all itunes related files.
Finally an answer from Apple:
Dear Stefanie,
I understand that you're receiving an error when trying to open the iTunes
installer that you downloaded. I'd like to try to help you resolve this issue.
It appears that your web browser may be truncating your download of the iTunes
software. I urge you to try using a different web browser to download iTunes. If
this is not possible, you can also try using a different computer to download
iTunes, and then transfer the iTunes installer file (iTunesSetup.exe) to your
original computer and open it from there.
Some transfer options would include using your iPod to transfer the file via
hard disk mode, using a local network, burning a CD, using an external hard disk
or a USB drive, or even sending the file to yourself via email or over an
instant messaging network.
I hope this information helps to resolve your iTunes installation issue. If it
does not and you still need assistance from Apple, you will need to call Apple
technical support (there may be a fee associated with the call). To find the
appropriate phone number, please visit:
http://www.apple.com/support/contact/phone_contacts.html
Sincerely,
Andrew
The iTunes Store
http://www.apple.com/support/itunes/ww/ -
Having trouble installing itunes on pc-vista
i can download itunes fine but, when it is time to install it just seems to not work
Are you seeing any error messages? It is usually helpful to include the complete text of any messages you may be seeing in case other posters have ecountered the same thing.
In the meantime this Apple technical support article may help:
Trouble installing iTunes or QuickTime for Windows:
http://support.apple.com/kb/ht1926 -
I am having trouble installing iTunes
I am having trouble installing iTunes, getting the error stating that apple application support was not found. I have uninstalled and re-installed several time. I followed the directions giving on installation problems in the support area. Help please.
Report the problem to Apple using Apple Support -- if it is 11.3 there is a problem with podcasts - and last time I checked on=line support page was not found.
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Have recently installed windows 7 32bit operating system and it won't allow me to install iTunes, help??
Let's try the following document with that one:
iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application" -
Windows 8, 64-bit, troubles installing itunes.
When it gets to the end of the installation process an error pops up saying: An error occurred during the installation of assembly "Microsoft.VC80...etc"
iTunes 11 works fine on my three Win 8 PCs
Try:
Trouble installing iTunes or QuickTime for Windows
Next try posting in the iTunes forum. -
My new iPad was connected to My wifes computer after having trouble installing iTunes. My wifes appleid and stuff ended up in My iPad. How do we change to My new appleid and get hers out of My iPad? Without damaging her account?
Refer this article to reset Winsock to it's default. Your PCTools may have inserted LSP.
http://support.apple.com/kb/TS4123?viewlocale=en_US
After reset and restarting windows, you may get a prompt to remap LSP, click no. -
Having trouble installing itunes 7 PLEASE help!
I"m having trouble installing my itunes 7. everytime i click download, nothing happens. the page just refreshes itself. i have tried it a million times and i'm afraid to uninstall and install itunes cause i wont be able to import my 6,000 songs again---most of the cds are scratched by now
PLEASE HELP ME!!!!! I'm having withdrawal!!! My list of songs to buy is severly backing up!those symptoms can sometimes be caused by pop-blockers or web acceleration software.
if you switch off all your pop-up blockers and/or accelerators, does the download start for you? -
Trouble installing itunes 8 please help
I am trying to make an upgrade to version 8 to support a newer ipod. I have downloaded it for windows many times straight from the apple website. Everytime I try to run the setup though it comes up witht his message: "The installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package." I have tried deleting all other itunes setups and then trying again to install but the same message pops up. I am currently using windows vista if that helps.
Message was edited by: TayTay4118I'm having trouble downloading iTunes 8 but when I download, a message pops up saying that the publisher is unkown and that there is an invalid digital signature.
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I'm having trouble installing itunes on my new computer, need urgent help!
I can't seem to get itunes on my new PC to recognize my playlists/playcounts, i have all of the music allready on the pc, and when i installed itunes and signed into the itunes store i thought it would immediatley add my playlists/play counts, i'm having a lot of trouble with this as i don't want a new blank library, i want the library i currently have!. Can anybody help me? any advice would be greatly appreciated.
Refer to these articles:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
iTunes: Back up your iTunes library by copying to an external hard drive
http://support.apple.com/kb/HT1751
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