Server 2008 Fax Server console doesn't show outgoing faxes

Question

We are sending faxes from Windows XP clients through our Server 2008 Fax Server. Most of the faxes are sent, however the Server Fax Console never shows any faxes as being sent. The Fax Console does show the Incoming faxes that have been received. What can I do to get a log of the outbound faxes so we know they were sent successfully?
Thanks.

Answer 1

Hi,
Thanks for the post.
Please perform the following steps to check it:
Open Fax Service Manager.
In the left pane, right-click Fax, and then click Properties.
    3.  On the Archives tab, please check the "Archive all faxes to this folder" item, and the sent faxes will be stored in this folder.
In addition, you could also use the following method enable activity logging for a fax server.
Open Fax Service Manager.
In the left pane, right-click Fax, and then click Properties.
On the Activity Logging tab, select the Log incoming fax activity check box to start logging incoming faxes and the
Log outgoing fax activity check box to start logging outgoing faxes.
You should receive an alert that the Fax service needs to be stopped and then restarted. If you do not, then right-click
Fax, click Stop, right-click Fax again, and then click
Start.
Thanks,
Miles
This is not a fix for this issue.  I would hardly call this a workaround.  We have admins that need to address fax sending issues when the faxes don't go through.  Seeing the global outbox and sent items is a must for us.  It needs to be
available from the fax console so the admin (secretary types, not IT admins) can review the issues.