Server busy on Backup Assistant Plus

Anyone know what is going on with the backup assistant? I have been trying to set it up but keep getting server busy notice. I need my wife's contacts from the assistant or she is going to kill me.

Hi DaveJ9166,
Sorry about the delay in our response. Hopefully your issue has already been resolved. If you are still having issues with your phone's backup assistant, please follow the bellow steps to resolve this issue.
1. Select Media Center (Get It Now).
2. Select Browse & Download.
3. Select Backup Assistant then press the soft key to choose Options.
4. Select Cancel Subscription.
5. Select Yes.
6. Exit out to the main screen.
7. Select Media Center (Get It Now).
8. Select Browse and Download.
9. Select Get New App.
10. Search for Backup Assistant and download.
11. Install Backup Assistant.
Please let us know if you need additional assistance.
Thanks,
NidiaA_VZW
Please follow us on Twitter @VZWSUPPORT

Similar Messages

How do you fix Backup Assistant Plus Lost Network

I have a Samsung S4 Mini. It came with Verizon's Backup Assistant Plus installed. I believe it should backup my contacts to a Verizon server somewhere. However, since the day I got the phones, Backup Assistant Plus fails every night with a "Lost Network Connection. Please Try Again". It doesn't matter if it connected by WiFi or Verizon 4g data. The error will happen if the Sync Contacts is checked or un-checked. The only options for this app are a check box for Sync Contacts and the Sync Time. There isn't any option to Remove Account, Disable, or Un-install. I've tried Clear Data and Clear Cache. There is some vague information on Verizon saying the Verizon Cloud replaces Backup Assistant Plus. I enabled Verizon Cloud and it seems to backup my contacts ok. But Backup Assistant Plus continues to attempt and fail.
- I do not want Verizon backing up anything, How do I disable, or remove Backup Assistant Plus?
- If I can't remove Backup Assistant Plus, How do I stop the constant Backup Assistant Plus failures?
- If Verizon Cloud replaces Backup Assistant Plus, why is it still installed and running?
- And the obvious question - - Why does Verizon insist on backing up my contacts whether I want to or not?

I just had a similar problem and tried many of the steps on these Blogs. None of them worked. But I did get it working by turning on my Data. I normally keep Data off and use WiFi as much as possible so the Sync was failing and I was getting the Lost Network notice. But as soon as I turned on Data it started uploading and downloading my contacts. That was all BAP. But I could go to the Cloud and update via WiFi just fine.
So, why did I still work to get BAP working? BAP was stuck in a loop to try and get the Backup done. Since it couldn't it tried repeatedly and I believe it is why my battery was draining more rapidly than normal. Hopefully by turning on DATA the battery may last longer. If not I need to turn BAP to manual backups only. I hope I can find out how to do that.
Later
SK

Backup Assistant Plus simply doesn't work, how do I disable it?

I have a shiny new Samsung Galaxy S III and when I set up my contacts, I added them as "Phone" entries with the expectation that the Backup Assistant Plus app would allow me to back them up. Except that it doesn't and, from what I've seen online, it is a miserable piece of junk that simply doesn't work for many people.
Soooo....
I sent all my contacts as a big V-card to my Gmail account, sorted things out in Gmail, unjoined them all on the phone, and deleted the Phone entries. Now I only have Gmail contact entries and they synch with no issues.
My only question now is, how do I disable/stop Backup Assistant Plus so that it doesn't constantly give me notifications about how incapable it is? I've tried clearing it's data and forcing it to stop. But it comes back from the dead, like a demonic zombie! It appears the only thing the app can do is resurrect it itself for the sole purpose of notifying me that it will fail to do anything useful.
Any and all help with this issue is greatly appreciated.

greblaws wrote:
I have been trying to disable Backup Assistant Plus since it is a BATTERY and PERFORMANCE HOG! I have a lowly Droid3, and it has been really causing issues.
Your instructions above DO NOT WORK, under Manage Applications I get "Uninstall updates" - I cannot uninstall it. It is a "system application" and I am locked out of that control. GRRRR. Clear data does not do anything for performance.
Even when on wifi, this app's backup of data is slower than TAR in January. Biggest issue is the
The reason the steps to uninstall the app didn't work is because the DROID 3 is running Gingerbread (Android 2.3). The instructions above were for the Samsung Galaxy S III running either ICS (Android 4.0) or Jelly Bean (Android 4.1).
You can however "Clear the Data" for the app and from that point never use the app. The phone will learn to not load it into the RAM in case you ever use it.

Please help me install backup assistant plus

please help me install backup assistant plus

I would recommend you use Google android services for you device. I have used Google in almost all of my phones and with never a problem. Backup assistant plus is not as stable or as easy to use as Google. Just set up a Google account if you don't have one already (and I'm sure you do) . Give it a try
Do a Google backup
1. Sign in to your Google's device, online account and go to settings.
2. Personal, Backup and reset, and select both Backup my data and Automatic restore.
3. Go to Settings, Personal, Accounts & Sync, and select your Google account.
4. Select all of the option boxes listed, to ensure that all available data is synced.
5. Though the specific procedure may slightly vary between Android devices, the process is generally the same.

$30 upgrade fee is for Wireless Workshops and Backup Assistant Plus?

I recently upgraded my device, over the phone, using the 2 year discount price of $199. I was completely unaware and never told by the VZW agent that I would be paying an extra $30 to help VZW offset the cost of Wireless Workshops and their Backup Assistant+ crap. The agent on the phone told me to expect a $199 + tax charge on my next bill but failed to mention the extra $30 and, to be quite honest, I'm pretty upset about this. I called the customer support line and was told the $30 free is there to support the cost of the Backup Assistant Plus service (which I do not use and have completely removed it from my phone because it's trash) as well as the Wireless Workshops they offer in their stores. This is complete ** and if I had been made aware of this nickle and dime scheme by VZW when I was upgrading, I would have canceled my upgrade and gone with another carrier instead of signing another 2 year contract. I will NEVER go to a workshop for a device, service, whatever that I know how to use or could spend an hour researching online so why am I having to pay for this? I use Titanium Backup Pro and the Android SDK environment to backup my phone and data instead of the clunky Backup Assistant Plus trash. In fact, I've completely removed all traces of BA+ on my phone...
So why am I "donating" $30 to Verizon for services that I, and I'm willing to bet most people, don't use? Why wasn't I made aware of this by the VZW agent I spoke to on the phone?
/rant

steelystan wrote:
The final price of the phone was $260. I was told by the VZW agent to expect a ~$199 + tax ($215) charge on my next bill. There was no mention of a $30 upgrade fee. I was not notified BEFORE the purchase, and if it's listed on the discount upgrade page it's not very clear.
I did not see the articles in the news about this fee in the past and VZW did not make it clear to me that I would be charged this fee. I expect the VZW phone agent to make me aware of the fee's associated with any service I use, like this upgrade, but the agent failed to mention it.
Yes, I am complaining about the discount. I'm already unhappy that I was forced to lose my unlimited data plan when upgrading (unless I paid for the phone in full), but being charged an extra $30 for "services" like BA+ and workshops is absurd. Regardless of how much of a discount it was I don't like having surprise fee's come up on my cell phone bill. Why don't they include that free in the displayed upgrade price? Why not show $229.99 instead of $199.99?
And it's 57% discount, not 60%+
Well according to the stats you just posted sales tax is 8% so since you insist on including that, then at full price a $600 phone plus 8% is $648. $260/$648 is 40% thus you received a 60% discount. Also even at 57%, you are complaining about a 57% discount? Really? If you went to a car dealer and got a 57% discount you'd be ecstatic. If you got a TV for 57% you'd be ecstatic.
This fee was announced April 11th 2012 It made ALL the major news sources.
http://www.engadget.com/2012/04/11/verizon-upgrade-fees/
http://money.cnn.com/2012/04/11/technology/verizon-upgrade-fee/index.htm
http://www.reuters.com/article/2012/04/11/verizonwireless-upgradefee-idUSL2E8FBGQ820120411
http://www.wired.com/gadgetlab/2012/04/verizon-upgrade-fee/
http://arstechnica.com/gadgets/2012/04/verizon-to-start-charging-30-upgrade-fees-on-april-22/
http://www.zdnet.com/blog/gadgetreviews/verizon-wireless-to-add-30-upgrade-fee-for-all-existing-customers/29184
http://www.huffingtonpost.com/2012/04/11/verizon-wireless-phone-upgrade_n_1417959.html
http://www.dslreports.com/shownews/Verizon-Starts-Charging-30-Phone-Upgrade-Fee-119201
http://news.cnet.com/8301-17938_105-57412428-1/verizon-to-start-charging-for-phone-upgrades/
http://news.yahoo.com/verizon-jumps-board-upgrade-fee-train-230900778.html
http://usatoday30.usatoday.com/tech/news/story/2012-04-11/verizon-wireless-upgrade-fee/54173448/1
Just to name a few sources.
There is no way you were not told in some fashion. You say VZW agent. So you ordered this over the phone? Ok so where did you see the phone you wanted? Um at this site? Well the fee is listed VERY clearly on the price of the phone. if youw ent into a VZW store it;s CLEARLY listed on the price tags.

Error Code 1000 when trying to run Backup Assistant Plus.

I am getting backup failed and Error Code 1000 when trying to run Backup Assistant Plus. Have not been able to backup for several weeks.Droid Razr Maxx.

Hi ellendritz- We are dedicated to make it easier to backup your data! We have integrated Backup Assistant with the Verizon Cloud service offering you many more features and 5GB of storage free! Visit http://www.vzw.com/cloud for more details. The Verizon Cloud app is currently available for download in the Google PlayStore. Please attempt backup with the new application and keep me posted on the status as I would be happy to offer additional support if needed.
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport

Help with disabling Backup Assistant Plus

Upgraded to ICS last week. Now since there is no Charge Only option when plugging in to PC via USB, is there a way to keep Backup Assistant Plus from always opening the page?

I would recommend you use Google android services for you device. I have used Google in almost all of my phones and with never a problem. Backup assistant plus is not as stable or as easy to use as Google. Just set up a Google account if you don't have one already (and I'm sure you do) . Give it a try
Do a Google backup
1. Sign in to your Google's device, online account and go to settings.
2. Personal, Backup and reset, and select both Backup my data and Automatic restore.
3. Go to Settings, Personal, Accounts & Sync, and select your Google account.
4. Select all of the option boxes listed, to ensure that all available data is synced.
5. Though the specific procedure may slightly vary between Android devices, the process is generally the same.

How do i get old contacts off of backup assistant plus

my phone was reset so how do i get my old contacts from backup assistant plus. i did not have the cloud set up.

Are you sure the contacts are in the Backup Assistant Plus? It is my understanding that the Backup Assistant has been incorporated into the VZW Cloud.
Could the contacts be saved in your Gmail account instead?

Why do I get "communication error" when selecting Contacts in Backup Assist Plus?

Have reset Backup Assistant Plus due to sync Errorcode 5 using Verizon response to others in this forum. After running Backup Assist Plus again, I find that I cannot select Contacts for backup. I get a message that says "Error - There was a communication error". I was able to select pictures and these were successfully backed up. Any suggestions?

Hello BobS3!
We absolutely want to make sure your contacts are backing up as well! I'm sorry you're running in to this concern. Let's figure this out together. Just to clarify, you mentioned you reset Backup Assistant Plus. Was this by following these steps: http://vz.to/14Iv5eS and clearing the data for the Sync Service and Backup Assistant apps?
Additionally, here is the easiest way to backup your contacts: http://vz.to/17zlkh3
Let me know the results!
Thanks!
MelissaM_VZW
Please follow us on Twitter @VZWSupport

How do I access the photos and videos from my computer that I backed up from my phone to verizon backup assistant plus?

how do I access the photos and videos from my computer that I backed up from my phone to verizon backup assistant plus?

You can download the PC (or mac) desktop application.
http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=54607
or you can sign into My Verizon ( http://www.verizonwireless.com/myverizon ) then navigate to MyVerizon/Manage & Store media.

How do I turn off the notification in Backup Assistant Plus Media?

If you turn on "schedule backup", there is nowhere to select the time of the backup. Setting the time of "Recurring Sync" in Backup Assistant + Contacts has no affect on the time of the backup in Backup Assistant Plus Media. Invariably it runs it a 3 am and then sounds the default notification sound. I can't find any way to stop it except to set the default notification sound to "silent". There are some notifications that I want to hear, so this is not a good solution. Does anyone know how to turn off the notification sound?

timsak,
Great question! We don't want these notfications keeping anybody up late at night and I personally know how what feels; we'll get to the bottom of it. You can access your Backup assistant plus profile on our website and ajust settings there http://vz.to/1mOFxfz and from your phone, adjust the Sound Settings and Backup Assistant Plus Settings by launching your System Settings. If problems persist, please reset the application from your phone http://vz.to/18HfhrM .
AdaS_VZW
Follow us on Twitter at @VZWSupport

Backup Assistant Plus error won't go away.

Hello,
After Backup Assistant Plus was pushed to my phone i keep getting an application error:
Is there a way to disable Backup+ since i will probably never use it.
This is on a Samsung Stratosphere device.
Thanks,

Hi NickM219,
Application errors are no good! I know its important to have a properly working phone at all times. Let's get this resolved. If you are not going to use this great feature, you can remove it via MyVerizon http://bit.ly/xB4iTc . Sign in>Click " " sign next to I want to>Plan>Change features>Remove Backup assistant plus> save changes. The device will no longer prompt you to use this application, however the app icon will remain on the device. Keep me posted.
Thanks,
Pamelaf_vzw
Tweet us @vzwsupport

Now using Cloud to backup my contact - how do I disable/remove backup assistant plus

My wifes phone was setup to use backup assistance plus. I set it up to use Cloud -but it is still backing up with BAS. - how do I remove it? G
Samsung Galaxy s4

You can't completely remove it. However you can default the choice in your 'My Accounts' selection in the Settings menu.
However, I tend to use both due to my free cloud storage is already full and the BAP still is able to back up my contacts.

Backup Assistant Plus ate contacts-- anybody else?

How do you get to a restore point? The same thing happened to me =/
>>Branched from an earlier discussion<<
Message was edited by: Verizon Moderator

BA+ is unreliable for backing up the data it thinks it is backing up, which makes it USELESS.
Backup Assistant Plus backed up only half (663) of my contacts - no error messages, no notifications, no warnings, nothing to indicate that it had not backed up all of my contacts. I restored to my replacement phone thinking everything had transferred from my old phone to my new phone, then a week later I found a contact missing, then a phone number missing from another contact. Called Tech Support who found a note that said that BA+ does not guarantee it will backup everything. THEY SHOULD HAVE TOLD ME THIS WHEN THEY TOLD ME TO USE BA+ TO BACKUP/RESTORE TO MY REPLACEMENT PHONE!! After 4 unsuccessful phone calls to Tech Support (one of them saw that there were 634 of my contacts in the Verizon Cloud trash), I finally went to a VZW store and asked them to physically connect my phones to copy my Contacts. That person told me that BA+ had not backed up 634 contacts from my old phone. At least she tells her customers that BA+ is buggy and that they should check to make sure everything was backed up.

Default "send from" address when sharing photos in Backup Assistant Plus

Hello,
Is there a way to change the default "send from" address when sharing photos in online storage from the Backup Assistant Plus app on the Bionic? I have found the setting on the VZW website for e-mail address maintenance in Backup Assistant Plus, but the address I'm using on the site did not affect the setting on the phone. This is not a huge issue, but under the current setting, the Bionic is using an address to which I no longer have access, so I'd like to update this address if it can be done.
Currently running Ice Cream Sandwich, 6.7.246.
Thank you.

Found the answer - there is a second link for settings on the media management screen which controls the default sending e-mail address.

Server busy on Backup Assistant Plus

Similar Messages

Maybe you are looking for