"Server connection failed" message

Sometimes on my iPhone 5c I can't access new emails. All other devices work fine. Internet working on other apps on phone, too.
Message says
"Cannot get email. Connection to server failed"

Hey there
I’d be happy to help with this error message you have been receiving! It sounds like the web server hosting the emails was not able to be contacted before the request timed out. May I ask which email provider you are currently using? Also, are you using the default email app on the iPhone to access your emails?
Thanks,
Charise

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