Server connection problem trying to scan document to e-mail

SERVER CONNECTION ERROR WHEN SCANNING DOCUMENT TO E-MAIL

Hey @oooth,
Welcome to the HP Support Forum.
I understand you're unable to currently use your HP ENVY 5530 e-All-in-One Printer's scan to email feature. I would like to assist you with this.
Are you an Instant Ink subscriber? If yes, please click here and scroll down to review the steps that I posted in my reply. These suggestions are only applicable to Instant Ink users.
If you are not an Instant Ink subscriber, try the following:
Touch your printer's wireless icon  to confirm that you're connected to your wireless network. If not, click here for instructions on how to get connected.
Next, touch  to ensure your webservices are enabled. (If you are seeing an @hpeprint.com address you are connected).
If your ePrint/webservices are not enabled, touch OK to complete the setup. Or, if you try to enable them and you run into the same server connection issue, I recommend you restore your printer's factory defaults and start from scratch with your wireless and webservices setup. Also follow these steps if you have ePrint enabled, but still cannot use scan to email. Here's how:
Touch Wrench/Setup Icon
Touch Tools
Touch Restore Factory Defaults
* Note that if you complete these steps you will be resetting your printer's wireless, webservices, scan to email setup and any other customized settings. If you have a customized ePrint address you will lose it permanently. Click here for more information on custom ePrint addresses.
After completing the restore, click here for instructions on how to setup scan to email.
Please let me know the result of your troubleshooting by responding to this post. If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below.
Thank you for posting in the HP Support Forum and have a great day!
E-roq
I work on behalf of HP.
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

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Hi Henk,
It looks like I am dumber than a rock. The firewall was indeed active on the Linux host. I turned it off and can now do the http connection test to the Content Server. (I awarded very helpful points.)
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Edited by: Dave Hill on Mar 28, 2008 12:00 AM
Now I have installed the Database Studion on my PC. No I'm getting this message when I try to connect to the host/database on the Linux system: "Cannot connect to host 10.XXX.XXX.XXX:7210 [Connection refused: connect], -813."
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This topic first appeared in the Spiceworks Community

Server connection problem trying to scan document to e-mail

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