Server encounters and error when using FaceTime on MacBook Pro but not while using on iPad

Whenever I try to use FaceTime on MacBook Pro, it tells me "the server is encountering an error processing registration, please try again later".   It also says that I have the option to create a new Apple ID account in order to use FaceTime.
I don't want to create a new account, because I currently use the same account on my iPad.  Is there something that I'm doing wrong, since I use FaceTime on my iPad mini now?

Hey there career change,
It sounds like you are unable to sign into FaceTime on your Mac, but on your iPad it works fine. I would use the troubleshooting steps in the following article about FaceTime for Mac:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
Ensure that you have an active Internet connection.
Verify that you are using a valid Apple ID at appleid.apple.com. You can also create an Apple ID or reset your password from this website.
Check that your email address is verified in FaceTime > Preferences.If FaceTime > Preferences shows your email status as "verifying," follow the instructions in the verification email that was sent to complete the process.
Toggle FaceTime off and on in FaceTime > Preferences.
If still unable to Sign In follow the instructions in FaceTime, Game Center, Messages on OS X: Troubleshooting Sign in
Thank you for using Apple Support Communities.
Take care,
Sterling

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