Server encounters error processing cannot complete sign in

Trying to set up face time for mac. Cannot get past the which email to you wish to use page. "server entountered error processing registration" keeps popping up.
Help

Hi chickfeed,
Thanks for your friendly response.
Many thanks.
Managed to get this sorted - the microsoft user account was corrupted. Did a refresh on the PC. VS is sort of  working after several hours of downloading updates.
So the precious issue has been resolved, am I right? If so, would you mind marking the useful reply as the answer?
VS states that I have visual studio extensions for windows library for javascript - but I do not. I think it is referring to a previous download of VS. I cannot get tools>extensions to download it again.
For this new issue, my suggestion is that you could post a new case in this forum, you know that one thread for one issue, it would be better if you open up a new thread for the new question. In this way, our discussion here will not deviate too much from
the original issue. This will make answer searching in the forum easier and be beneficial to other community members as well.
Thank you for supporting my work:)
As far as I know, we could uninstall it under Programs and Features, if you make sure that you didn’t install it before, maybe you could check it whether you could get it there.
Actually we could download this library here:
http://www.microsoft.com/en-us/download/details.aspx?id=40793
Best Regards,
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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