Server gave an unknown response - please help!

I'm new to Contribute having downloaded the trial version
last week.
I've been using it to make ammendments to a company website
maintained by an outside IT company.
It worked fine for the first couple of days, allowing me to
correct spelling mistakes and insert additional text.
We have an image file that appears at the bottom of each of
the pages that make up the website. I wanted to replace this with a
different image - this is when my problem began.
Now I'm unable to publish or cancel anything.
I would like to delete the current draft and bring up a new
draft to ammend but everytime I try to do anything like this I get
the message "The server gave an unknown reponse. Please try the
operation again or contact your administrator"
I've talked to the administrator who insists that nothing has
been adjusted since before we started to trial Contribute.
I would like to purchase the software but am not happy to do
this until I'm sure that it will work for us.
Please help!!! Any feedback or suggestions would be much
appreciated.
Thanks
HH

On Tue, 05 Sep 2006 10:06:38 +0000, environtec wrote:
> Thanks very much for the replys...
> Now for some dimwitted questions! ...>
> How can I remove the .LCK files?Is there any way that I
can delete the draft?
> I don't think that I can roll back now.
> According to our admin nothing has been changed since
before I began having
> contribute probs.
> Thanks again - I really appreciate it.>
> HH
Hi,
To save your existing draft. you can create a backup copy of
your draft found at
C:\Document'Settings\<username>\Local
Settings\Application
Data\<Macromedia\Adobe>\Contribute\Sites\
In this directory search for your site, will be named
site1,site2... etc.
Find the draft and create a copy of it in a different
location.
For removing of .LCK files you can connect to your website
using a
ftp client and manually remove the .LCK files for the draft.
To be sure and see if ur admin is correct on not changing any
config on remote server,
remove your existing connection and create a fresh one :)
Hope this helps !
-Avinash

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