Server goes to sleep - related to hpet problem?

I recently changed my motherboard to a Gigabyte GA-790FXTA-UD5. First I used kernel-2.6.32.10 (amd64) and experienced lockup / freezes / sleep mode described in:
https://bugs.launchpad.net/ubuntu/+sour … bug/270798
I then upgraded to 2.6.33.1 (built via ABS) and the problem remains. Do any Arch users out there experience the same problem? If yes, how did you solve it?
Last edited by pkerwien (2010-03-22 19:04:45)

I usually have the "lockups" when looking at a video over NFS from the server. But I think it can happen anytime. Just pressing a button on the temporary connected USB keyboard, wakes up the server and network etc starts to work again.
Your Con Kolivas kernel, how it is configured? Could you post your kernel config file? Perhaps I should try to build my own kernel that I used during my long Gentoo time.
My PSU is a Seasonic 380W, which only has a 4-pin ATX12V connector. I hope that is not a problem with this motherboard. CPU is a Phenom II 955. The other plugged in peripherals are a Areca 1220 RAID controller, Radeon 7xxx PCI graphics card and a Intel Pro 1000 NIC.
When I removed the tickless support (NO_HZ) in the kernel, I see this now when the lockups occur:
BUG: soft lockup - CPU#3 stuck for 92s! [events/3:18]
Modules linked in: md5 xt_tcpudp nfsd exportfs nfs lockd fscache nfs_acl auth_rpcgss sunrpc iptable_filter ip_tables x_tables ext2 usbhid hid usb_storage ohci_hcd radeon ttm drm_kms_helper drm i2c_algo_bit ppdev amd64_edac_mod edac_core edac_mce_amd ehci_hcd xhci usbcore parport_pc shpchp pci_hotplug i2c_piix4 i2c_core sg k10temp e1000e lp parport button thermal serio_raw evdev cpufreq_ondemand powernow_k8 freq_table processor rtc_cmos rtc_core rtc_lib ext4 mbcache jbd2 crc16 dm_mod sd_mod pata_jmicron ata_generic pata_acpi pata_atiixp ahci arcmsr libata scsi_mod
CPU 3
Pid: 18, comm: events/3 Not tainted 2.6.33-ARCH #2 GA-790FXTA-UD5/GA-790FXTA-UD5
RIP: 0010:[<ffffffffa0061268>] [<ffffffffa0061268>] arcmsr_interrupt+0x58/0x1e0 [arcmsr]
RSP: 0018:ffff880005583e78 EFLAGS: 00000246
RAX: ffffc90000070000 RBX: ffff880005583eb8 RCX: 0000000000000000
RDX: ffff880005580164 RSI: ffff880120b485a0 RDI: ffff880120b485a0
RBP: ffffffff8100a8d3 R08: 0000000000000000 R09: 0000000000000001
R10: 0000000000000000 R11: 0000000000000000 R12: ffff880005583df0
R13: 000000000000000e R14: ffff880120b485a0 R15: ffffffff81024af7
FS: 00007f2f1baa1700(0000) GS:ffff880005580000(0000) knlGS:0000000000000000
CS: 0010 DS: 0000 ES: 0000 CR0: 000000008005003b
CR2: 00007fd3be75b3a0 CR3: 00000001227a9000 CR4: 00000000000006e0
DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
DR3: 0000000000000000 DR6: 00000000ffff0ff0 DR7: 0000000000000400
Process events/3 (pid: 18, threadinfo ffff8801278be000, task ffff8801278b1560)
Stack:
0000000000000000 ffff880005583e90 ffffffff81259dfc ffff880120b485a0
<0> 0000000000000000 0000000000000000 0000000000000012 0000000000000001
<0> ffff880005583ed8 ffffffffa00616e1 ffffffff81057d08 ffff8801218c1000
Call Trace:
<IRQ>
[<ffffffff81259dfc>] ? uart_tasklet_action+0xc/0x10
[<ffffffffa00616e1>] ? arcmsr_do_interrupt+0x21/0x40 [arcmsr]
[<ffffffff81057d08>] ? __do_softirq+0x118/0x1f0
[<ffffffff810aa578>] ? handle_IRQ_event+0x58/0x160
[<ffffffff810ac5fe>] ? handle_fasteoi_irq+0x6e/0xe0
[<ffffffff8100ae1c>] ? call_softirq+0x1c/0x30
[<ffffffff8100d27d>] ? handle_irq+0x1d/0x30
[<ffffffff8100c777>] ? do_IRQ+0x67/0xf0
[<ffffffff8133fc13>] ? ret_from_intr+0x0/0x11
<EOI>
[<ffffffffa01b16e8>] ? e1000e_update_stats+0xe8/0x730 [e1000e]
[<ffffffff81060733>] ? add_timer+0x13/0x20
[<ffffffffa01b6507>] ? e1000_watchdog_task+0x77/0x5b0 [e1000e]
[<ffffffff810e9d30>] ? vmstat_update+0x0/0x40
[<ffffffffa01b6490>] ? e1000_watchdog_task+0x0/0x5b0 [e1000e]
[<ffffffff8106ac0a>] ? worker_thread+0x15a/0x280
[<ffffffff8106f690>] ? autoremove_wake_function+0x0/0x40
[<ffffffff8106aab0>] ? worker_thread+0x0/0x280
[<ffffffff8106f19e>] ? kthread+0x8e/0xa0
[<ffffffff8100ad24>] ? kernel_thread_helper+0x4/0x10
[<ffffffff8106f110>] ? kthread+0x0/0xa0
[<ffffffff8100ad20>] ? kernel_thread_helper+0x0/0x10
Code: 00 00 b8 01 00 00 00 48 8b 5d d8 4c 8b 65 e0 4c 8b 6d e8 4c 8b 75 f0 4c 8b 7d f8 c9 c3 66 0f 1f 44 00 00 48 8b 47 28 44 8b 60 30 <44> 23 67 20 41 f6 c4 1f 74 72 44 89 60 30 41 f6 c4 04 74 20 48
Call Trace:
<IRQ> [<ffffffff81259dfc>] ? uart_tasklet_action+0xc/0x10
[<ffffffffa00616e1>] ? arcmsr_do_interrupt+0x21/0x40 [arcmsr]
[<ffffffff81057d08>] ? __do_softirq+0x118/0x1f0
[<ffffffff810aa578>] ? handle_IRQ_event+0x58/0x160
[<ffffffff810ac5fe>] ? handle_fasteoi_irq+0x6e/0xe0
[<ffffffff8100ae1c>] ? call_softirq+0x1c/0x30
[<ffffffff8100d27d>] ? handle_irq+0x1d/0x30
[<ffffffff8100c777>] ? do_IRQ+0x67/0xf0
[<ffffffff8133fc13>] ? ret_from_intr+0x0/0x11
<EOI> [<ffffffffa01b16e8>] ? e1000e_update_stats+0xe8/0x730 [e1000e]
[<ffffffff81060733>] ? add_timer+0x13/0x20
[<ffffffffa01b6507>] ? e1000_watchdog_task+0x77/0x5b0 [e1000e]
[<ffffffff810e9d30>] ? vmstat_update+0x0/0x40
[<ffffffffa01b6490>] ? e1000_watchdog_task+0x0/0x5b0 [e1000e]
[<ffffffff8106ac0a>] ? worker_thread+0x15a/0x280
[<ffffffff8106f690>] ? autoremove_wake_function+0x0/0x40
[<ffffffff8106aab0>] ? worker_thread+0x0/0x280
[<ffffffff8106f19e>] ? kthread+0x8e/0xa0
[<ffffffff8100ad24>] ? kernel_thread_helper+0x4/0x10
[<ffffffff8106f110>] ? kthread+0x0/0xa0
[<ffffffff8100ad20>] ? kernel_thread_helper+0x0/0x10
I have now disabled the ondemand cpufreq governor, and the CPUs are now running at a constant freq of 800MHz. 8 hours so far without a lockup.
Not stable. The lockups are still there. But it took over 24h before it happened this time :-(
I'm now testing with everything as normal but with nomodeset, removed the modules radeon, drm, and everything kms related. So far 18h without a freeze.
Last edited by pkerwien (2010-03-24 18:29:18)

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    Aug 1 18:28:21 gerda-kilgores-imac-g5 kernel[0]: AirPort: Link DOWN (Client disAssoc 0)
    Aug 1 18:28:21 gerda-kilgores-imac-g5 launchd: Server 0 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[119]: exited abnormally: Hangup
    Aug 1 18:28:21 gerda-kilgores-imac-g5 configd[38]: posting notification com.apple.system.config.network_change
    Aug 1 18:28:21 gerda-kilgores-imac-g5 configd[38]: setting hostname to "gerda-kilgores-imac-g5.local"
    Aug 1 18:28:21 gerda-kilgores-imac-g5 configd[38]: AppleTalk shutdown
    Aug 1 18:28:21 gerda-kilgores-imac-g5 configd[38]: AppleTalk shutdown complete
    Aug 1 18:28:21 gerda-kilgores-imac-g5 /usr/sbin/AppleFileServer: AFPServer::AbnormalATListenerShutDown - clear listener
    Aug 1 18:28:21 gerda-kilgores-imac-g5 lookupd[240]: lookupd (version 369.8) starting - Sun Aug 1 18:28:21 2010
    Aug 1 18:28:25 gerda-kilgores-imac-g5 kernel[0]: System Sleep
    Aug 1 18:28:25 gerda-kilgores-imac-g5 kernel[0]: IOBluetoothHCIController::restartShutdownWL this is a wake from sleep
    Aug 1 18:28:25 gerda-kilgores-imac-g5 kernel[0]: System Wake
    Aug 1 18:28:25 gerda-kilgores-imac-g5 kernel[0]: Wake event 0020
    Aug 1 18:28:25 gerda-kilgores-imac-g5 kernel[0]: USB caused wake event (EHCI)
    Aug 1 18:28:26 gerda-kilgores-imac-g5 kernel[0]: FireWire (OHCI) Apple ID 52 built-in: handleSelfIDInt - received quads == 0. issuing bus reset
    Aug 1 18:28:32 gerda-kilgores-imac-g5 kernel[0]: AirPort: Link Active: "U2M67" - 001801fb71c5 - chan 11
    Aug 1 18:28:32 gerda-kilgores-imac-g5 configd[38]: AppleTalk startup
    Aug 1 18:28:35 gerda-kilgores-imac-g5 launchd: Server 0 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[240]: exited abnormally: Hangup
    Aug 1 18:28:35 gerda-kilgores-imac-g5 configd[38]: posting notification com.apple.system.config.network_change
    Aug 1 18:28:35 gerda-kilgores-imac-g5 lookupd[249]: lookupd (version 369.8) starting - Sun Aug 1 18:28:35 2010
    Aug 1 18:28:36 gerda-kilgores-imac-g5 configd[38]: setting hostname to "new-host.home"
    Aug 1 18:28:37 gerda-kilgores-imac-g5 mDNSResponder: Repeated transitions for interface en1 (192.168.1.2); delaying packets by 5 seconds
    Aug 1 18:28:38 gerda-kilgores-imac-g5 configd[38]: AppleTalk startup complete
    Aug 1 18:28:41 gerda-kilgores-imac-g5 mDNSResponder: NOTE: Wide-Area Service Discovery disabled to avoid crashing defective DNS relay 192.168.1.1.

  • Monitor Not Going To Sleep on Mac Mini Server With Lion

    Summary: I am attempting to configure a Mac Mini Server that runs OS X Lion. This machine was originally shipped with OS X Lion; it is not an upgrade. My current specific problem is that my Viewsonic VX2835wm monitor will not go to sleep when the minutes setting on the Display Sleep setting for Energy Saver has been reached. Instead, the screen goes blank for a couple of seconds and is replaced with a blank blue backlit monitor. (Ironcially, the display sleep menu cautions: "Never letting your display go to sleep may shorten its life".) I very much want and need the ability to have my monitor go to sleep so as to save energy and to extend the monitor's life for as long as possible.
    Additional Background: I have had a couple of calls with Mac support and they have been unable to tell me whether this is a "design feature" or a flaw in the Lion OS because they have had no similar reports and they do not have the latest hardare available running Lion Server to test to see if this happens with other monitors. (They also, of course, don't have the VX2835wm monitor.)
    I do, however, know the following:
    (1) My HDMI monitor is connected to my Mac mini via a DVI KWM switch (ATEN CS1784) such that the HDMI output from my Mac is converted to DVI (using the DVI to HDMI converter that came with my Mac Mini) and is then run through the KVM and then converted back to HDMI (using a full pin DVI to HDMI cable). However, I have tested the monitor with a straight HDMI to HDMI cable running directly from the Mac Mini to the monitor and it has not changed anything.
    (2) The Lion operating system correctly recognizes (in Hardware / Displays) the model of my ViewSonic monitor.
    (3) I have a MacBook Pro running Leopard (OS X 10.5.8) that is connected to the same monitor through the same KVM switch (by way of a BookEndz docking station) which properly shuts down the monitor when there has been no activity for however many minutes are set in the Display Sleep setting under Energy Saver. (Indeed, all I want is the same functionality on my Mac Mini that I have enjoyed for the last two years with this MacBook Pro.)
    (4) When fully connected to the KVM, if I switch from my Mac Mini to my MacBook Pro and my Mac Mini display goes to sleep while I am working on my MacBook Pro, when I switch back to the Mac Mini, my monitor backlight will be off (and the power light will be standby yellow rather than the blue on) until I wake my computer up by touching the mouse of keyboard. I wonder if this may mean that the Mac Mini's signalling of the change in status from on to standby is somehow dysfunctional.
    (5) Shutting down the server functions (and other open applications) has no effect.
    I would greatly appreciate feedback from anyone out there running a Mac Mini with Lion regarding whether or not their monitors go into standby mode when the Display Sleep time is reached (please note whether or not you are running the Server or Client version, whether or not it is a new install or upgrade, and what monitor you are using).
    Thanks in advance to anyone who can help.

    No, I didn't solve the problem. The monitor still goes to sleep with WIndows but not with my Mac Mini. About 8 months ago I basically wore out the power switch on my monitor so I bought a wireless power switch to shut it off at the outlet. The VX2835wm monitor itself is now starting to fail as well-- a couple of times it's gone through a weird sequence of flashing screen colors on power up and ended up in an overscan mode (that took me for ever to figure out how to fix). I have decided to replace my VX2835wm with a Dell u2412m once it fails for good partly because I really want to keep the 16:10 resolution (very hard to find these days) and partly because I want to see if a different make of monitor will go to sleep properly based upon my Mac Mini power down settings.

  • Problems going to sleep

    Ever since the 10.4.6 upgrade my Mac is having sleep problems. It refuses to sleep when told to by system preferences like it used to. I can put it into sleep mode manually and it wakes up fine. I tried resetting something or another, as recommended by Apple, by holding down the power button as I plugged in the power lead but to no avail.
    I have no other users on the system and can only only really put it down to 10.4.6 update. My machine is a G5 1gig Ram 2.0ghz 17 inch.
    Any ideas.
    J

    A number of sleep-related issues can appear after incremental Mac OSX updates, including the inability to properly go to sleep, problems waking from sleep, and having your display go to sleep without your Mac going to sleep. The most common culprit is Bluetooth. Try these tips to fix your sleep problems.
    WAKE UP
    In System Preferences>Bluetooth, uncheck Allow Bluetooth Devices To Wake This Computer. If you are using a Bluetooth mouse and keyboard, you'll have to wake your Mac by pressing the power button.
    FILE CORRUPTION
    Your Bluetooth preference file may be corrupt-you'll need to delete it. Turn Bluetooth off, then go to the /Users/user name/Library/Preferences folder. Look for a file called com.apple.Bluetooth.plist and trash it.The OS will create a new preference file when you enable Bluetooth again.
    ENERGY SAVER
    If you have issues with a Mac or display that goes to sleep at inappropriate times, you may have a problem with Energy Saver. Delete the following .plist files and restart:
    -/Library/Preferences/SystemConfiguration/com.apple.PowerManagement.plist
    -/Users/username/Library/Preferences/com.apple.systemuiserver.plist--(username is your name or System Administrators name).
    -/Library/Preferences/SystemConfiguration/com.apple.AutoWake.plist
    A restart is very important after deleting these plists. After a reboot your Mac will then generate new ones.
    Some, in these forums, have had luck fixing sleep issues downloading the Combo update from this site (yours may be corrupt), not Software Update, disconnect all firewire + USB devices except keyboard + mouse, Repair Permissions, re-install update, Repair Permissions again + try.
    Yours would be the 10.4.6 Combo update. Others reading, download the combo update that applies to you!
    Cheers!
    DALE

  • I'm using a late 2006 2.33GHz imac.I clean installed 10.6 from disc then updated to 10.7 from download.Now every time my computer goes into sleep it won't wake up.Anyone know how to cure this problem please??

    I'm using a late 2006 2.33GHz imac.
    I clean installed 10.6 from disc then updated to 10.7 from download.
    Now every time my computer goes into sleep it won't wake up.
    The only way it will restart is to pull the mains lead out of the imac, put it back and try until it will start.
    This only happened after reinstalling.  Only Apple OS was on the imac and so it must be an issue with the software I believe.....
    Anyone know how to cure this problem please?
    Thanks
    paul

    This isn't a fix, more a workaround I used when I had wake from sleep problems that lasted from some point in 10.6.x, through 10.7 and into 10.8 (got fixed for me in 10.8.2). It seems to be connected with Bluetooth failing to wake up properly:
    System Preferences>Energy Saver and set 'computer sleep' to 'never'.

  • After upgrading to Mountain Lion my 2009 (early 2010) iMac mutes audio when awaking or when it goes to sleep. Anybody else having the problem?

    After upgrading to Mountain Lion my 2009 (early 2010) iMac mutes audio when awaking or when it goes to sleep. Anybody else having the problem? My other iMacs are not having that problem. I'm not sure if I am missing an option somewhere or what is going on.

    http://www.reedcorner.net/understanding-upgrade-nightmares/ (Thomas)
    See if you have supported applications > http://www.roaringapps.com

  • PB 12" OSX keeps going to sleep - power problem?

    My 12" 867MHz Powerbook has developed a fault that results in the screen going very dim and the PB going to sleep, even before it's displayed anything on screen.
    Everything sounds good - I get a startup chime and the usual disk noises and sometimes I can very faintly see the desktop. I can wake it very briefly by pressiing the power button, but it nods straight off again.
    Stranger still, it tends to work perfectly for a short while if it's been left off for a long time (like days or weeks). When the problem first developed I was able to remedy it by removing the (perfectly good) battery and running it straight off the adapter, but that doesn't work either now, and a new battery didn't help.
    Anyone come across this before? I have a nasty feeling it'll be expensive!
    I'm not actually sure which OS it's running as I can't see, but it is X.

    There may be a number of things to try to establish the fault.
    1. Go to the utilities, console and open this up press the logs button and take a look at the system logs, it should give you some idea of whats happening i.e power management recieved an emergency overtemp signal going to sleep...
    or something like that.
    2. run the Apple hardware diagnostics to see if it finds any faults with any of the hardware. This should be on a cd that came with the machine.
    3. if its a thermal problem then do a search on google for temperature monitor OS X. Set the preferences to update every second. Get it running and take a look at the history if one of the sensors is acting wildly then it can be a bad sensor. (trackpad sensors seem to be a favorite to go wild)
    4. Also do a seach for smartutility and have a look at what this says. If it says your hard drive is failing then get it replaced.
    I had similar issues with a 1.67mhz powerbook, every diagnostic and test I ran found nothing yet it would sleep sometimes every few minutes. Even after reinstalling the sytem, resetting the pmu etc. All the disk utilities I ran told me the hard drive was fine, except smart utility. I cloned my sytem onto a replacement drive replaced the drive and its been fine ever since.
    If it's a temp sensor then if you search around there are ways to disable them by removing bits of software. Or you can take it apart and physically remove them, but I woulnd't recommend it. Other wise you may need to take it to a store to be fixed.
    Good luck

  • 3 year old iMac 24 running OS10.7.4.  After it has been on for a day or so, it stops going to sleep and becomes very slow.  This only happens when Safari is running. Quitting Safari solves the problem.  Has anyone else have the same problem?

    3 year old iMac 24 running OS 10.7.4.  After it has been on for a day or so, it stops going to sleep and becomes very slow.  This only happens when Safari is running. Quitting Safari solves the problem.  Has anyone else have the same problem?  Does not happen on MacBookpro only on iMac.

    Hello Albert, see how many of these you can answer...
    See if the Disk is issuing any S.M.A.R.T errors in Disk Utility...
    http://support.apple.com/kb/PH7029
    Open Activity Monitor in Applications>Utilities, select All Processes & sort on CPU%, any indications there?
    How much RAM & free space do you have also, click on the Memory & Disk Usage Tabs.
    Open Console in Utilities & see if there are any clues or repeating messages when this happens.
    In the Memory tab, are there a lot of Pageouts?

  • Mavericks 10.9-10.9.1 bug/issue/problem: external drives connected through thunderbolt or firewire are not put to sleep when iMac goes to sleep

    Previous to Mavericks (10.9 - 10.9.1) I've had no issues with external firewire or thunderbolt connected drives to be put to sleep. However, since Mavericks all of my external drives are not put to sleep when my iMac, or Mac Pro go to sleep.
    How can a company such as Apple, pushing people to have external devices like hard drives, is not on top of fixing this issue? Apple pushed for firewire and thunderbolt, thus All external drives I've owned are firewire. Because of speed. I bought thunderbolt adapters for firewire, and before Mavericks all worked great. Now that we have 10.9.1 update, this is still an issue!
    I'm aware of the temporary solution of connecting the drive through USB to make it work, this is not a solution, but a hack.
    Please let Apple know that this is a known issue, and there should be a fix for it. Everyone's data depends on it! Not only current external backups, but also external sensitive hard drives we rely on. Currently, the following makes are experiencing this issue: Lacie, OWC (Elite Pro), WD, Promise, Seagate, Toshiba, G-Drive.
    Other Apple Support Communities related thread:
    https://discussions.apple.com/thread/5486167?start=60&tstart=0
    https://discussions.apple.com/message/23541363
    External References:
    http://blog.macsales.com/21004-upgrade-to-mavericks-drama-free-with-owc
    http://forums.macrumors.com/showthread.php?t=1659332&page=3
    If anyone finds how to solve this issue, please help by posting the steps or solution.

    Same 2 issues with 10.9.3:
    External FireWire drive WILL NOT spin down when Mac goes to sleep.
    also
    External FireWire drive WILL NOT spin down for inactivity despite “Put hard disks to sleep when possible” is checked in energy saver.
    This has been going on since the launch of Mavericks and no solution found yet.
    USB ports work normally.

  • I have a year old iMac and Macbook, both on 10.7.3.  Every time the iMac goes to sleep I lose wi-fi.  No problem with the Macbook and iPad.  A lot of people seem to have the same problem.  What's the solution?

    I have a year-old iMac and Macbook, both on 10.7.3.  Every time the iMac goes to sleep I lose wi-fi from  Airport Express.  No problem with the Macbook or my iPad.  It seems a lot Mac users are having the same problem.  Is there a solution?  Does Apple have a solution?

    Sometimes there are problems.
    Somethings to try but probably won't help....
    1. Repair Disk Permissions
    2. Startup in Safe mode by holding down the "Shift" key....
    3. Reset the P Ram by holding down the "Command/Option/P/R" keys at the same time...
    The above are standard items to do on any Mac from time to time.
    I repair permissions at least once a month....
    The other 2 periodically as they do straighten things out when they get out of whack....
    Thanks for the feedback.

  • I just added two external firewire drives and they keep going to sleep.  I did not have this problem when USB.  I have turned off "put disks to sleep" in power preference.

    I just added two external firewire drives and they keep going to sleep.  I did not have this problem when using USB external drives.  I have turned off "put disks to sleep" in power preference.

    It is not clear if these are the same drives, just connected
    differently, or different drives?
    One thing that may be happening is that the drives firmware
    itself is putting it to sleep when inactive.  Many drives on
    the market have ths feature and it is turned on by default
    and require a drive utility from the manufacturer to disable it.

  • Turn on Problems... goes to sleep.

    HI everyone, I have a big problem here... Today I was working on my computer and all of the sudden the computer turn off by it self, so I came to the support and it said is because don't have the lattest firmware. But, now the computer will not turn on. I mean i does go on but it suddenly goes to sleep I can't do nothing I've restarted a few times and iis always the same... Does anybady knows what can I do??? Apreciate the help
    vf

    Vhrena,I will do my best to help you,
    hold down the command ,option, P , R keys down
    while turing the machine on, you should hear the
    chime ,keep the keys pressed down till you have heard
    3 chimes- then release the keys, the machine should
    then boot as normal.
    let me know!
    kindest,becca
    ok thanks again for all your help.... So far, Las tnight I tried to take the battery off unplug from the outlet press and hold the on button for 5 second and replug everyhting and the computer started again... The first thing I did was to install all the new updates ... i tought It was over... But, not so foast. When I finished last night I turned the computer off- then today when I tried to turn it on it did the same thing - I tried to to all the steps I did before but nothing seems to work.... WHAT CAN I DO... I'm a still under warranty!!... PLEASE KEEP HELPING ME ... I NEED IT
    best regards
    vf

  • Since yesterday I am facing problem,when it goes in sleep mode it actually turn off and does not come up after pressing start button but every time I have to hard reset it.It is 4 gen running on 4.3.3

    Since yesterday I am facing problem,when it goes in sleep mode it actually turn off and does not come up after pressing start button but every time I have to hard reset it to turn it on .It is 4 gen running on 4.3.3.Please help

    so I have called HP tech support 12 times over the last 6 weeks and still my HP Officejet 4620 loses connection overnight. Of course becasue it was a birthday present I spent more time than I normally would have on this issue. While the tech are very polite they have not fixed my problem and now it is too late to return printer to store. This is a lot of money wasted and I think they need to admit this is a bug in this printer and resolve the problem!!!!!

  • Since upgrading to Yosemite my computer closes down instead of going to sleep.  When I restart I get a message saying your computer shut down because of a problem. Has anyone a similar problem? What is solution?

    Since upgrading to Yosemite my computer (iMac late 2012 model) closes down instead of going to sleep.  When I restart I get a message saying "your computer shut down because of a problem". Does anyone have similar problem? What is the solution?

    Sorry, I was acting like it was an email. See below:
    Sat Nov  8 14:00:39 2014
    Panic Report ***
    panic(cpu 0 caller 0xffffff802a21e80a): Kernel trap at 0xffffff7fabaa5e28, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000002d4e8000, CR4: 0x00000000001626e0
    RAX: 0x0000000000000000, RBX: 0xffffff803cbbf000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
    RSP: 0xffffff81352f3b50, RBP: 0xffffff81352f3bf0, RSI: 0x0000000000000240, RDI: 0xffffff803cbbf000
    R8:  0x0000000000000000, R9:  0x0000000000000000, R10: 0x000000e492137674, R11: 0x000000e4917aebcc
    R12: 0x0000000000000000, R13: 0x000000000000023e, R14: 0xffffff803cc90000, R15: 0x0000000000000000
    RFL: 0x0000000000010293, RIP: 0xffffff7fabaa5e28, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x0000000000000000, Error code: 0x0000000000000002, Fault CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff81352f3800 : 0xffffff802a13a811
    0xffffff81352f3880 : 0xffffff802a21e80a
    0xffffff81352f3a40 : 0xffffff802a23a443
    0xffffff81352f3a60 : 0xffffff7fabaa5e28
    0xffffff81352f3bf0 : 0xffffff7fabbbd0a2
    0xffffff81352f3cb0 : 0xffffff7fab9a64a3
    0xffffff81352f3d00 : 0xffffff7fab9a91be
    0xffffff81352f3db0 : 0xffffff7fab9a80f2
    0xffffff81352f3dc0 : 0xffffff802a6d8008
    0xffffff81352f3e20 : 0xffffff7fab9a8d0b
    0xffffff81352f3e50 : 0xffffff802a6c5a03
    0xffffff81352f3ee0 : 0xffffff802a6be797
    0xffffff81352f3f00 : 0xffffff802a16be13
    0xffffff81352f3fb0 : 0xffffff802a2192c7
          Kernel Extensions in backtrace:
             com.apple.driver.AirPort.Brcm4360(900.19.8)[E6DF5F6D-3476-3BA6-B49B-BAADEC7DF58 0]@0xffffff7fab994000->0xffffff7fabf6afff
                dependency: com.apple.driver.mDNSOffloadUserClient(1.0.1b8)[25CEDABE-0952-309D-AC20-A39DF84 9DFB7]@0xffffff7fab679000
                dependency: com.apple.iokit.IO80211Family(700.52)[13EA5B53-E76C-3F27-A9CA-6D3B59AE6F44]@0xf fffff7fab8e1000
                dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7faa924000
                dependency: com.apple.iokit.IONetworkingFamily(3.2)[247581D8-DFC5-3AAE-B079-3D13F5514C2B]@0 xffffff7fab235000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    14A389
    Kernel version:
    Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
    Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
    Kernel slide:     0x0000000029e00000
    Kernel text base: 0xffffff802a000000
    __HIB  text base: 0xffffff8029f00000
    System model name: iMac13,1 (Mac-00BE6ED71E35EB86)
    System uptime in nanoseconds: 981693498948
    last loaded kext at 264463654768: com.apple.filesystems.msdosfs      1.10 (addr 0xffffff7facd6e000, size 69632)
    last unloaded kext at 325959214682: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7facd6e000, size 61440)
    loaded kexts:
    com.apple.driver.AudioAUUC           1.70
    com.apple.filesystems.autofs            3.0
    com.apple.driver.AppleBluetoothMultitouch         85.3
    com.apple.iokit.IOBluetoothSerialManager            4.3.0f10
    com.apple.driver.AppleHWSensor   1.9.5d0
    com.apple.driver.AppleMikeyHIDDriver     124
    com.apple.driver.AGPM        100.14.37
    com.apple.driver.ApplePlatformEnabler    2.1.0d1
    com.apple.driver.X86PlatformShim            1.0.0
    com.apple.driver.AppleOSXWatchdog        1
    com.apple.driver.AppleMikeyDriver           266.5
    com.apple.driver.AppleHDA 266.5
    com.apple.driver.AppleUpstreamUserClient          3.6.1
    com.apple.GeForce    10.0.0
    com.apple.iokit.IOUserEthernet       1.0.1
    com.apple.Dont_Steal_Mac_OS_X      7.0.0
    com.apple.driver.AppleThunderboltIP       2.0.2
    com.apple.driver.AppleHWAccess   1
    com.apple.driver.AppleHV    1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport           4.3.0f10
    com.apple.driver.AppleSMCLMU     2.0.4d1
    com.apple.driver.AppleLPC  1.7.3
    com.apple.driver.AppleIntelHD4000Graphics       10.0.0
    com.apple.driver.AppleIntelFramebufferCapri     10.0.0
    com.apple.driver.AppleMCCSControl          1.2.10
    com.apple.iokit.SCSITaskUserClient            3.7.0
    com.apple.driver.AppleUSBODD      3.5.0
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless      1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib  1.0.0d1
    com.apple.BootCache            35
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage           2.6.5
    com.apple.iokit.AppleBCM5701Ethernet   10.1.2b3
    com.apple.driver.AppleSDXC           1.6.5
    com.apple.driver.AirPort.Brcm4360           900.19.8
    com.apple.driver.AppleAHCIPort     3.0.7
    com.apple.driver.AppleUSBHub      705.4.1
    com.apple.driver.AppleUSBXHCI     705.4.14
    com.apple.driver.AppleUSBEHCI     705.4.14
    com.apple.driver.AppleHPET           1.8
    com.apple.driver.AppleACPIButtons           3.1
    com.apple.driver.AppleRTC  2.0
    com.apple.driver.AppleSMBIOS       2.1
    com.apple.driver.AppleACPIEC        3.1
    com.apple.driver.AppleAPIC            1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          218.0.0
    com.apple.nke.applicationfirewall   161
    com.apple.security.quarantine        3
    com.apple.security.TMSafetyNet     8
    com.apple.driver.AppleIntelCPUPowerManagement        218.0.0
    com.apple.kext.triggers         1.0
    com.apple.driver.AppleBluetoothHIDKeyboard    175.5
    com.apple.driver.AppleHIDKeyboard         175.5
    com.apple.driver.IOBluetoothHIDDriver    4.3.0f10
    com.apple.driver.AppleMultitouchDriver   260.30
    com.apple.iokit.IOSerialFamily         11
    com.apple.driver.DspFuncLib          266.5
    com.apple.kext.OSvKernDSPLib      1.15
    com.apple.iokit.IOAudioFamily         200.6
    com.apple.vecLib.kext           1.2.0
    com.apple.nvidia.driver.NVDAGK100Hal    10.0.0
    com.apple.nvidia.driver.NVDAResman        10.0.0
    com.apple.iokit.IOBluetoothHostControllerUSBTransport            4.3.0f10
    com.apple.iokit.IOBluetoothFamily  4.3.0f10
    com.apple.iokit.IOUSBUserClient     705.4.0
    com.apple.driver.AppleThunderboltEDMSink       4.0.2
    com.apple.driver.AppleSMBusPCI   1.0.12d1
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.AppleSMC 3.1.9
    com.apple.driver.IOPlatformPluginFamily 5.8.0d49
    com.apple.driver.AppleHDAController        266.5
    com.apple.iokit.IOHDAFamily           266.5
    com.apple.iokit.IOSurface     97
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