Server issues with Indesign and Photoshop

Hi,
We have recently moved to a Mac OS server for our company, but ever since doing so have started to have problems with our files corrupting.  We have since been advised by our IT contractor that Indesign and Photoshop files are now so sophisticated, with the way they access and use their database that it is best not to work on them from a server, as there are too many things that could cause problems with their database in a server situation.
When I heard this, I thought 'surely not' as I know most companies work from a server and I couldn't imagine Indesign and Photoshop wouldn't be robust enough to manage the complexities of a server situation.
Can anyone tell me of similar experiences, or is it more an issue we need to look at with the server itself?
Thank you so much for your help, it is greatly appreicated.
Lydia

People work directly from the server all the time, and sooner or later experience file corruption. It isn't so much that the file is stored remotely as the potential for curruption due to network traffic is very high, particularly if you are making a large number of edits which must constantly be written to the file.
The recommended workflow is to copy the files you need to the local workstation, edit, then copy back to the server.

Similar Messages

  • Colour Management Issues with Leopard and Photoshop CS3

    Hi Everyone,
    Since I have installed Leopard I am having colour management issues with Photoshop CS3 and my Canon i9950 printer.
    My screen is calibrated with a Spyder and I used to ask Photoshop (in 10.4.11) to manage colour when printing and used the Spyder profile. Everything came out as I saw it on screen.
    Now in leopard when I do the same thing everything comes out too yellow on the print. If I ask Photoshop to let the printer manage the colour it is too red. If I use the default colour management (photoshop managing the colour and it choosing the colour space it is better, but still too yellow).
    Photoshop gives the hint to turn off colour management in the printer but there is no option for this and it also said the same thing before of course (when it worked in 10.4.11).
    Any ideas?
    Thanks.

    I'm having exactly the same problem, only my printer is a Canon Pixma iX4000. The colour is all bleached out, it looks exactly like when you've accidentally printed an RGB file on a CMYK printer, and at first I thought that was what I had done, but it isn't. This is very frustrating, I've spent all day going through the manuals, recalibrating etc, but no luck. This is a brand new Mac Pro and printer, but if its not going to print what I see on screen it's just expensive junk.
    I wasn't sure if the problem was Leopard or the printer or CS3...

  • Issues with Mavericks and Photoshop and Illustrator Cs6

    My illustrator cs6 and photoshop are unable to save documents, every time I try to save or save as the save window keeps disappearing. Occasionally I can save if I am really quick, but on average this is not an option,
    The same happens when I try and open something through either program, the open window disappears before I can click on anything.
    I can open psd or ai docs in finder but just not in the program.
    This has only happened since I installed Mavericks.
    any help?

    Same problem for me with CS5 so I downloaded the trial version of Photoshop CC--same problem again and Adobe does not know how to fix the issue.
    For a while holding down the shift key while opening Photoshop worked, then it failed yesterday. I'll try Alljeffedup's key combination solution.
    Current workaround is the Open With command in the finder.

  • DNS Server Issues with Comcast and Airport Extreme wifi routers

    I am having significant challenges with 3 Airport Extreme (latest gen) wifi routers and my Comcast Xfinitity service.  It once worked just fine, but now I continually get the blinking amber lights stating "No DNS servers" for each of the Airport Extreme (AE) routers.  My configuration is:
    Coax cable -> Comcast Xfinity cable modem -> ethernet to 16-port gigabit ethernet switch ->->-> ethernet to 3 Airport Extremes around the house direct connected with switch
    I have many wifi devices throughout the house (iPads, MacBooks, home automation devices) as well as direct-connected devices via ethernet (one PC connected to AE router).
    Each Airport Extreme router is set with these settings in the Airport Utility app: 
    Internet tab=  Connect using: DHCP
    Wireless tab=  Network mode: Create a wireless network
    Network tab=   Router mode: Off (Bridge Mode)
    I have attempted to put the Xfinity cable modem in bridge mode, and use the Airport Extreme to serve up the IP addresses, but still lost internet connectivity.
    I have also attempted to set the Network tab=> Router Mode to "DHCP and NAT" but get "Double NAT" error issues as well.
    I have tried using the Comcast DNS server addresses (75.75.75.75;75.75.76.76) setting on the Internet tab for the routers and do end up getting a green light, but NO internet connectivity.
    Lastly, I have tried using the Google DNS servers (8.8.8.8;8.8.4.4) setting on the Internet tab the routers giving me the No DNS servers amber light error and again, no Internet connectivity for either wifi-connected or even ethernet connected (directly to Airport Extreme router) devices (like my PC) despite getting a green light on the router.
    Any this point, it really seems that these AE routers are NOT compatible with the Xfinity cable modem or service… (and yes, I've tried power-cycling and restarting the modem, and then the AE routers, MANY times to little avail).
    Should I move one of these Airport Extreme wifi routers to before the switch, and have the other 2 in Bridge mode after the switch?  Do I need to setup a specific range of DHCP reservation addresses for each different AE router?
    Appreciate any insight anyone can share with this aggravating DNS server issue between Comcast & multiple Airport Extreme wifi routers.

    I do not see anything wrong with your basic setup.. the issue is indeed the WAN ports of the AE.. AC version are having problems with some network equipment.
    You have listed a stack of things you have tried.. but I want you to move the ethernet patch cable you use on each AE to its LAN port instead of WAN.
    Restart the airport when you do that.. and then see if it becomes stable.
    In bridge mode the airport moves the WAN port to LAN.. but the WAN port setup itself seems more problematic than the LAN ports.
    There are other methods we can try if this does not work.. but in the end.. I would be tempted to take the whole lot back to apple.. they need to start making equipment that works with standard modems and switches.
    BTW what brand is the 16 port switch?? Does it happen to be managed (smart type)?

  • Font issue with InDesign and OS 10.6

    I have read quite a bit on this but have found no resolution. We installed OS 10.6 on two of our three G5 Macs at work. We use InDesign CS4 and OS 10.6.5.
    When we open an InDesign file that we all share, the machines with 10.6 on it say fonts are missing. (I believe this is a naming convention problem.) I learned that some of the fonts for InDesign should be moved to the InDesign font folder. We did that. That helped on several of the fonts. However, we still have an issue with Helvetica Neue, and Universe (67 or other numbers). I have the same Universe font family listed, but when I go to find 67 or 47, they aren't there.
    Anyone else having this problem? Do we need to go in to every document and change the fonts to avoid this error? Is there a better fix?

    I have just swapped from an old Mac Mini (using 10.4.11) to the new Mac Mini (using 10.6.6). I did not do any fiddling about fonts. Everything is as it installs. The only thing I did is to resolve duplicate fonts in Font Book.
    For convenience, I used Arial for documents. Now when I open an ID document, it says Arial[TT] (as well as bold, italic...) is missing. I checked the Arial ttf group is in /Library/Fonts, but in ID font list, it shows an Open type.
    All I want is that the fonts should work, when I open all the InDesign documents (still in CS2 Version) that I created since last five years. I am no techie by any means, what I need is a step-to-step to solve the font issue, so that I can get on work immediately.
    Any concrete step-to-step advice is highly appreciated.

  • Plug in Issue with Bridge and Photoshop

    When attempting to access Bridge in Photoshop (CS5 Extended) I received the following message: "Could not complete the browse in Bridge command because Photoshop was unable to find the JavaScript Plug-in".  I have never received this message when using Bridge.  I do not know how to access the plug in file.  I am not sure how to correct this issue.  Any help would be sincerely appreciated.  Thanks, DanOmaha
    OS Windows 7 (64), Photoshop CS5 Extended, V12.1, Lightroom 3,

    Can you open BRidge by clicking on bridge icon?
    In bridge if you click edit/preferene/startup scirpts do you have a check mark for bridge and photoshop?

  • Server Issue with Oracle and ASP Connection

    We got a new server and are trying to set it up with Oracle Client to allow our web application to connect to the database server. We are getting connection errors, but on the old server, it works fine. We have Windows 2003 and IIS 6.0 on the new server and Win2K and IIS 5.0 on the old server and it's Oracle 8i. Here is the error...
    Err.description=Oracle client and networking components were not found. These components are supplied by Oracle Corporation and are part of the Oracle Version 7.3.3 or later client software installation. Provider is unable to function until these components are installed.
    Err.number=-2147467259
    ... We have the client installed, so not sure what to do from this point on. Can it be some type of a sharing issue, or network firewall issue?

    Have you granted the IIS user read & execute access to the %ORACLE_HOME% directory and subdirectories?
    Justin
    Distributed Database Consulting, Inc.
    http://www.ddbcinc.com/askDDBC

  • Anyone having issues with InDesign (CS5) and Suitcase Fusion 3 (Mac)?

    I've run into a problem that I think might be caused by Suitcase Fusion 3 [Version 14.2.0 (319)], but I'm wondering if anyone here is having any issues with InDesign and Suitcase Fusion like I am?
    Just about every time I launch an InDesign document or an Illustrator document (don't seem to have the issue in Photoshop, strangely enough) it pretty much crashes to the point where it's a force quit. Before anyone asks the question, this is what I've done - I've reformatted my hard disk (even writing 0s!), done a clean install of Lion (10.7.3), clean install of Creative Suite 5 (and updates), clean install of Suitcase (and updates)...you get the idea. I'm still ending up with crashing just about every time I open a document in these two apps.
    As an experiment I downloaded a (fully functioning) trial version of FontAgent Pro (which I didn't like, btw) and didn't encounter any crashing at all in either application.
    I've opened a ticket with Adobe to see if they have any details as to whether this is a known conflict or whatever (though I don't hold much hope for getting help from them since it's looking more like a Suitcase issue than a Creative Suite one).
    Does anybody have any suggestions as to what I can do to try and resolve this?
    I'm in the middle of producing two magazines and I really really don't need this! Lol

    From the lovely people at Extensis tech support -
    Thanks for the info. As you said, if this is happening when you have only manually activated fonts, then the auto-activation isn't coming into play which does lead me to think it is related to the plug-in generally and maybe the sleep issue, which you say you definitely have. So I've added you to the sleep issue tracking.
    If you find yourself coming back from putting the computer to sleep and the apps with Suitcase plugins have hung, do this:
    1)      Go to your spotlight and type in "activity"
    2)      Launch "Activity Monitor"
    3)      Highlight the name of the adobe/quark application that is hanging by clicking it.
    4)      Click the "Sample Process" button at the top of the screen.
    5)      Click the "Save" button.
    6)      Click the "Save" button again and save the file to your desktop.
    7)      This will generate a file such as " Sample of Adobe Illustrator CS5.txt"
    8)      Repeat this process with any other application that is hanging.
    9)      Highlight the "FMCore" process by clicking it.
    10)  Click the "Sample Process" button at the top of the screen.
    11)  Click the "Save" button.
    12)  Click the "Save" button again and save the file to your desktop.
    13)  This will generate a file named " Sample of FMCore.txt"
    14)  Place these files along with the ".Plugins.txt" files created earlier into a new folder called "Plugins"
    15)  Right click (control+click) to compress into a .zip file.  
    Please attach this zip in reply to this mail.
    When we are sure of a fix, we'll get back to you. In the meantime here are some workarounds:
    Option 1:
    1)      Back up your font sets by dragging them to the desktop
    2)      Remove SF3 v14.2 by following the instructions here: 
    http://www.extensis.com/en/support/kb_article.jsp?articleNumber=4020
    3)      Download and re-install Suitcase Fusion 3 (version 14.0.6) from: 
    http://dl.extensis.com/downloads/ST/EN/M/SuitcaseFusion3-M-1406-EN.zip
    4)      Are there fonts and font sets in your old font vault you would like to recover?
    If NO :
    a)      Open SF3
    b)      Simply drag and drop your original fonts into the SF3 "Font Library". This will copy the fonts into a new font vault.
    If YES : Restore your old fontvault from the backup the removal tool created
    a)      If you choose "Y" to KEEP your font vault earlier when you ran the removal script, on your desktop you will find a folder called "Extensis-Backup-today's date" that contains a backup of your previous suitcase fusion 3 fontvault.
    b)      Move your old font vault from the "Extensis-Backup-today's date" folder on your desktop into this folder: 
    /Users/[your username]/Library/Extensis/Suitcase Fusion/Suitcase Fusion.fontvault
    c)       Launch SF3 from your dock. you should now see all your old fonts and font sets.
    Option 2:
    Remove our auto-activation plugins and activate your fonts manually in SF3 and/or add your adobe/quark apps to the SF3 > Preferences > General > Global Auto-Activation Options list. here's how:
    1)      In SF3: choose Suitcase Fusion 3 > Manage Plugins
    2)      Uncheck the boxes for adobe/quark apps; this will remove our auto-activation plugins
    3)      Choose SF3 > Preferences > General
    4)      Under "Global Auto-Activation Options", press the "+" button to add your adobe/quark apps
    Please note that "global auto-activation" is less accurate than our plugin-based auto-activation. Double check your font usage in your design app to confirm the correct font was loaded after opening a document.

  • Using Adobe PhotoShop CS4, I cannot add text to a new layer. It was always a snap with previous versions of OS 10. Has anyone else noticed issues with CS4 and Lion? Many thanks in advance. Pete Hendricks

    Using Adobe PhotoShop CS4, I cannot add text to a new layer. It was always a snap with previous versions of OS 10. Has anyone else noticed issues with CS4 and Lion? Many thanks in advance. Pete Hendricks

    Happy to report that iTunes Match has returned to working like normal on iTunes 10.7 on my computer today. If any iTunes engineers read this thread, I really appreciate the fix.
    Has it returned to normal for you?

  • I have slow internet speed and having issue with download of photoshop cc is there an alternate I can go somewhere with high speed to download.

    I have slow internet speed and having issue with download of photoshop cc is there an alternate I can go somewhere with high speed to download. without using this creative cloud that downloads first.

    We need to know more about your system, please download EtreCheck and run the report and please post it on your next reply. Then we can see how your system is configured, what apps are on it and look for anything obvious. We will look forward to seeing your report.

  • What is going on with the quick keys in CC? Illustrator, InDesign and Photoshop?

    What is going on with the quick keys in CC? Illustrator, InDesign and Photoshop? The delete key only works when it wants to as well? We (Co-Workers) all use our shortcut keys A LOT and these will sometimes work and sometimes don't work. It only started when we downloaded the new CC. What's going on??

    The Arial Font works on the MacBook Pro, but it is not listed on the iMac.
    By not listed, do you mean it doesn't show up in the font lists of apps you're using, or it literally isn't on the hard drive?
    Look in the /Library/Fonts/ folder. That's the Library from the root of the drive, not in the System folder or your user account. Is Arial.ttf actually missing?

  • Issue with InDesign cs5 and network files.

    On Mavericks having issues with InDesign CS5. When trying to open a file from an smb netwrok drive it goes into Not responding.
    have tested InDesign working correctly with local files.
    have tried removing, SING folder. tried reinstalling.
    all updates on OS and adobe InDesign have been installed.
    any suggestions would be appreciated.

    CS5 is unsupported under Mavericks.
    Unfortunately, you’re pretty much on your own here.

  • Having major issues with InDesign CS6. will upgrade fix???

    Having major issues with InDesign CS6. Not only is it crashing, but it is corrupting the existing file.  Then when I relaunch, it is not allowing me to open the file again.
    In another instance, yesterday I opened an file created 3 months ago and it allowed me to make changes, however I could not save them to the existing file, or not even to a new name.
    I had to copy each layer on each page to create a new document.  NOT GOOD!!!  Just saw that ADOBE has an update for InDesign.  WILL THIS FIX THE PROBLEM??

    Yes, I would certainly get the latest update. That we often solve issues like these, for this is not normal. Some further tips would be quite InDesign, then to trash your InDesign preferences and then re-start InDesign (it will rebuild them again). Some further areas to look into would be:
    * Corrupt Font(s) (or corrupt font caches - see below)
    * Corrupt Image(s)
    * Power Failures (power surges)
    * Placing images via drag-and-drop from an Internet page
    * Working on an InDesign file over a network or on a remote server
    If all else fails, we as Markzware (I work for them) also offer a Service to fix corrupt InDesign documents. See:
    http://markzware.com/support/faq/recover-bad-file-service/
    Hopefully this helps you.
    David Dilling of
    Markzware

  • My Indesign and Photoshop CS6 are telling me not enough memory

    I have the new iMac with a 3.11 TB fusion hard-drive and 16 G of memory. My Indesign and Photoshop CS6 are giving me low memory warnings and are very sluggish. According to everything I have found there should be no reason for this. So far it is slower then my old mac pro which I used CS3 on.  I realize that the new CS is a RAM hog but what I have should be more then enough to build a half page ad with 22 placed photos or a game-board which is mostly vector art without it acting up. Has anyone else had this issue. Is there a way to allocate more memory to these programs?

    You know Mr. Mylenium, the more I think about the more I don't want you to explain yourself unless you can be helpful. The reason I try to avoid using these forums is precisely because of answers like yours. Completely snide and unhelpful. I have been doing graphic design for 14 years now and have always used macs. One of my frustrations is that they are not as easy to get into as they used to be. That being said, I am a designer. I think with the creative side of my brain not the technical. If you cannot be helpful then please don't answer. I have no time for that kind of stuff.
    One more thing... just in case it helps you give an actual answer (yes my snidish frustrated side is definitely coming out right now)... the programs did not start out slow. I've had this since January and last month is when it started. Because of my many years of experience I am thinking that it probably has to do with some incompatible upgrade.

  • An issue with authentication and authorization on ISE 1.2

    Hi, I'm new to ISE.
    I have an issue with authentication and authorization.
    I have ISE 1.2 plus patch 6 installed on VMware.
    I have built-in Windows XP supplicant and 2960 cisco switch with IOS c2960-lanbasek9-mz.150-2.SE5.bin
    On supplicant I use EAP(PEAP) with EAP-MSCHAP v2.
    I created  authentication and authorization rules with Active Directory  as External Identity Source. Also I applied  authorization profile with DACL.I login on Windows XP machine under different Active Directory accounts. Everything works fine (authentication, authorization ), but only for several hours. After several hours passed , authentication and authorization stop working . I can see that ISE trying authenticate and authorize users, but ISE always use only one account for  authentication and authorization . Even if I login under different accounts ISE continue to use only one last account.
    I traied to reboot switch and PC,but it didn’t help. Only rebooting of ISE helps. After ISE rebooting, authentication and authorization start to work properly for several hours.
    I don’t understand is it a glitch or I misconfigured ISE or switch, supplicant?
    What  should I do to resolve this issue?
    Switch configuration:
     testISE#sh runn
    Building configuration...
    Current configuration : 7103 bytes
    ! Last configuration change at 12:20:15Tue Apr 15 2014
    ! NVRAM config last updated at 10:35:02  Tue Apr 15 2014
    version 15.0
    no service pad
    service timestamps debug datetime msec
    service timestamps log datetime msec
    no service password-encryption
    hostname testISE
    boot-start-marker
    boot-end-marker
    no logging console
    logging monitor informational
    enable secret 5 ************
    enable password ********
    username radius-test password 0 ********
    username admin privilege 15 secret 5 ******************
    aaa new-model
    aaa authentication dot1x default group radius
    aaa authorization network default group radius
    aaa authorization auth-proxy default group radius
    aaa accounting update periodic 5
    aaa accounting dot1x default start-stop group radius
    aaa server radius dynamic-author
     client 172.16.0.90 server-key ********
    aaa session-id common
    clock timezone 4 0
    system mtu routing 1500
    authentication mac-move permit
    ip dhcp snooping vlan 1,22
    ip dhcp snooping
    ip domain-name elauloks
    ip device tracking probe use-svi
    ip device tracking
    epm logging
    crypto pki trustpoint TP-self-signed-1888913408
     enrollment selfsigned
     subject-name cn=IOS-Self-Signed-Certificate-1888913408
     revocation-check none
     rsakeypair TP-self-signed-1888913408
    crypto pki certificate chain TP-self-signed-1888913408
    dot1x system-auth-control
    spanning-tree mode pvst
    spanning-tree extend system-id
    vlan internal allocation policy ascending
    ip ssh version 2
    interface FastEthernet0/5
     switchport mode access
     ip access-group ACL-ALLOW in
     authentication event fail action next-method
     authentication event server dead action reinitialize vlan 1
     authentication event server alive action reinitialize
     authentication host-mode multi-auth
     authentication open
     authentication order dot1x mab
     authentication priority dot1x mab
     authentication port-control auto
     authentication periodic
     authentication timer reauthenticate server
     authentication violation restrict
     mab
     dot1x pae authenticator
     dot1x timeout tx-period 10
     spanning-tree portfast
    interface FastEthernet0/6
     switchport mode access
     ip access-group ACL-ALLOW in
     authentication event fail action next-method
     authentication event server dead action reinitialize vlan 1
     authentication event server alive action reinitialize
     authentication order dot1x mab
     authentication priority dot1x mab
     authentication port-control auto
     authentication periodic
     authentication timer reauthenticate server
     authentication violation restrict
     mab
     dot1x pae authenticator
     dot1x timeout tx-period 10
     spanning-tree portfast
    interface FastEthernet0/7
    interface Vlan1
     ip address 172.16.0.204 255.255.240.0
     no ip route-cache
    ip default-gateway 172.16.0.1
    ip http server
    ip http secure-server
    ip access-list extended ACL-ALLOW
     deny   icmp any host 172.16.0.1
     permit ip any any
    ip radius source-interface Vlan1
    logging origin-id ip
    logging source-interface Vlan1
    logging host 172.16.0.90 transport udp port 20514
    snmp-server community public RO
    snmp-server community ciscoro RO
    snmp-server trap-source Vlan1
    snmp-server source-interface informs Vlan1
    snmp-server enable traps snmp linkdown linkup
    snmp-server enable traps mac-notification change move
    snmp-server host 172.16.0.90 ciscoro
    radius-server attribute 6 on-for-login-auth
    radius-server attribute 6 support-multiple
    radius-server attribute 8 include-in-access-req
    radius-server attribute 25 access-request include
    radius-server dead-criteria time 5 tries 3
    radius-server vsa send accounting
    radius-server vsa send authentication
    radius server ISE-Alex
     address ipv4 172.16.0.90 auth-port 1812 acct-port 1813
     automate-tester username radius-test idle-time 15
     key ******
    ntp server 172.16.0.1
    ntp server 172.16.0.5
    end

    Yes. Tried that (several times) didn't work.  5 people in my office, all with vers. 6.0.1 couldn't access their gmail accounts.  Kept getting error message that username and password invalid.  Finally solved the issue by using Microsoft Exchange and "m.google.com" as server and domain and that the trick.  Think there is an issue with imap.gmail.com and IOS 6.0.1.  I'm sure the 5 of us suddently experiencing this issue aren't the only ones.  Apple will figure it out.  Thanks.

Maybe you are looking for

  • Baseline Date in batch execution

    Dear Experts, I am trying to execute a batch input session and I am getting message saying Base line date field missing. I am able to do the posting in Foreground by pressing enter whenever that message comes but when I try to do that in background i

  • Desktop Pictures: "Change Pictures" in System Prefs no longer works.

    I used to have my Desktop pictures change every five minutes using a special folder of photos. This function no longer works. The setting appears to be in effect according to the System Preferences Desktop Pictures Pane but the function appears to be

  • Samsung LED LCD's and the notorious "clicking" problems?

    Has anyone had or heard of the new LED LCD's having the well known "clicking" problem that the LCD's have had?

  • Images in Finder but not in iPhoto

    Just restored using Backup 3.1.2. Most pics & Events appear in iPhoto '08. However, most current pics (March to August) do not. I can see the pics using "Show Package Contents" of Picture/iPhoto Library/Data -OR- Picture/iPhoto Library/Originals If I

  • Mail exchange problem with new iphone

    My home button stopped working so I went to the store and got myself a new iphone under warranty (Thanks apple). It is running version 4.3.4 Anyhow, when I got home and restore from backup, everything works beautifully. However, the only problem is t