Server mail does not delete mail queue

mail server does not delete mail queue.

Apparently, Mail sometimes fails to remove messages from the server when Remove copy from server is set to Right away -- don’t know why.
I can only guess Mail sometimes has problems communicating with the server, and precisely because the setting is Right away, never tries again. I’d try changing the setting to After one day or When moved from Inbox, and see whether that makes a difference.
Also, go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list.
Have you checked whether Thunderbird does remove the messages from that server?
BTW, woodie is wrong. It’s true that Gmail ignores any requests to delete messages from the server made by a POP client, but it doesn’t let the same messages to be downloaded more than once via POP either. Gmail just doesn’t work like a normal POP server would.

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Since 7.1.2 mail does NOT retrieve mail in background and notify

After updating to ios 7.1.2 and having to do a complete reset and restore from backup, mail does NOT retrieve mail and notify me that a new message has arrived.
In the past (and with every version of the OS until 7.1.2) mail would vibrate when a new message arrived - I did not have to open the mail app and wait for the download.
What is the fix? In the past, mail was not in notification center - I don't want to see a badge or other on screen listing of the message that has arrived, only have the phone vibrate when a new message arrives.
Thanks.

Of course - have an open case with Apple support as well. Co-workers are receiving notifications, IOW, when mail is received their phone will buzz (if in silent or vibrate mode) or ding or similar.
I have to actually open the mail app and only then will it grab email and 'notify' me it's been received.
And yes, configuration is set to push - meaning the e-mail server will push it out to the clients immediately,

Deleting mail on pop server does not delete mail on phone

I have two Andoid phones:
1. My Personal Samsung Galaxy Note/AT&T
2. My Employers Motorola Droid RAZR/Verizon
They are both running Android 4.0.4. I have set up pop mail on both. My personal ISP is X/O and a pop3 account. I typically have it deliver mail to Outlook at my home and turn off Outlook to read mail when away. The first phone correctly reconciles the delete of the mails delivered to Outlook and no longer on the server. The Verizon Droid does not delete the mail from the phone when it is gone from the server. I deleted and readded the pop account and experience the same behavior. How do I get the phone to delete the mail that has been removed from the server?
Since it is a company phone but a personal e-mail account I am not sure where to get support.

I found that there was a slight time lapse from when I managed a message on my iPhone (with .Mac) to when it showed the same status on my Mail.app (.Mac). For example, I deleted a message directly from my Inbox (iPhone) and it moved to trash. But it took about 2 minutes for that same message to show up in my trash on my machine. It just sat as a new, unread message on my laptop and then suddenly during the next send/receive interval it was put into the trash (still marked as unread, though).
Have you allowed any sort of time lapse? Or are you viewing the webmail view of your .Mac account simultaneously as your actions on the iPhone?

Just upgraded to OS Mavericks and my delete key in Mail does not delete it just moves the cursor up

I just upgraded to OS Mavericks. In Mail my delete key does not delete. When I hit delete the message above the one I was reading is highlighted. How can I fix this?

open up a terminal (either type in "terminal" in spotlight search (the magnify glass in top right corner) or in the Finder (New Folder Window) Applications -> Utilities -> Terminal) and enter:
defaults write com.apple.mail IgnoreSortOrderWhenSelectingAfterDelete 1

Exchange Server 2013 does not deliver mail as they arive.

I need Help and guidance on this problem. I have installed Exchange server 2013 with SP1 on Server 2012. Install Went perfect no error. It on a server with 2 TB storage. 16G
memory. Exchange 2013 is the only application running on the box. DNS service is also running on the box. I can see the mail arrive in the mail Box Queue with the Queue Viewer and they would just sit there and then after a 15 to 30 min delay it release the
mail to the mail boxes. The only error or warning I am seeing in the logs are the 6002 warning. Any suggestion would be greatly appreciated.

Please share message header of one of the delayed message. It will help to narrow down the issue.
Do you see any connection failures in connectivity logs.
Do you have multiple 2013 servers in your exchange environment ?
Lets fix it.
Received: from Xchngsvr.A.com (xxx.xxx.xxx.xxx) by Xchngsvr.a.com
(xxx.xxx.xxx.xxx) with Microsoft SMTP Server (TLS) id 15.0.847.32 via Mailbox
Transport; Fri, 25 Apr 2014 13:31:33 -0400
Received: from Xchngsvr.a.com (xxx.xxx.xxx.xxx) by Xchngsvr.a.com
(xxx.xxx.xxx.xxx) with Microsoft SMTP Server (TLS) id 15.0.847.32; Fri, 25 Apr
2014 12:30:44 -0400
Received: from xchngsvr.a.com (xxx.xxx.xxx.xxx) by Xchngsvr.a.com
(xxx.xxx.xxx.xxx) with Microsoft SMTP Server id 15.0.847.32 via Frontend
Transport; Fri, 25 Apr 2014 12:30:37 -0400
Received: from mia0vm-cass03.colo.sonicwall.com ([208.17.117.5])
by
xchngsvr.a.com (SonicWALL 7.4.5.1391)
with ESMTP id 201404251630370000228;
Fri, 25 Apr 2014 12:30:38 -0400
Received: from mail1.fieldsolutions.com ([98.129.95.107])
by
mia0vm-cass03.colo.sonicwall.com (SonicWALL 7.4.4.8439)
with ESMTP id
201404251631070343409; Fri, 25 Apr 2014 09:31:07 -0700
Received: from localhost (localhost [127.0.0.1]) by mail1.fieldsolutions.com
(Postfix) with ESMTP id F32731031781
for <[email protected]>; Fri, 25 Apr 2014
11:31:06 -0500 (CDT)
MIME-Version: 1.0
To: <[email protected]>
From: Field Solutions <[email protected]>
Subject: WIN#: 649890 NEW Signage - Reply-To: <[email protected]>
Content-Type: multipart/alternative;
boundary="=_747eac72d0ea92652b25d7d469d7165b"
Message-ID: <[email protected]>
Date: Fri, 25 Apr 2014 11:31:06 -0500
X-Mlf-KeyWords: preapproved,dollars$$$,pay,toner,expectations,fl,dollars,guarantee,voltage,confi
X-Mlf-Language-Detected: NoLanguageFilter_English
X-Mlf-Connecting-IP: 50.244.134.141
X-Mlf-Country-Code: US
X-Mlf-Rules: rn;7.24
X-Mlf-Rules-Pos-Features: WORD_voltage_2.97;WORD_configuration_2.51;WORD_inputs_2.50;WORD_documentation_2.
X-Mlf-Rules-Neg-Features: WORD_preapproved_-1.85;SUBJ_dollars$$$_-1.74;SUBJ_pay_-1.56;WORD_toner_-1.53;WOR
X-Mlf-Sliderbars: N4,B4,S4,L4,Q4,G4,A4,I4
X-Mlf-Version: 7.4.4.8439
X-Mlf-Threat-History: nothreat
X-Mlf-Threat-Detailed-History: nothreat;none;none;none
X-Mlf-UniqueId-History: i201404251631070343409
X-Mlf-Connecting-IP: 208.17.117.5
X-Mlf-Country-Code: --
X-Mlf-Threat: nothreat
X-Mlf-Threat-Detailed: nothreat;none;none;cloud-nj
X-Mlf-UniqueId: i201404251630370000228
Return-Path: [email protected]
X-MS-Exchange-Organization-Network-Message-Id: 5ea15b9c-561d-4a2a-d03e-08d12ebad75d
X-MS-Exchange-Organization-AVStamp-Enterprise: 1.0
X-MS-Exchange-Organization-AuthSource: Xchngsvr.a.com
X-MS-Exchange-Organization-AuthAs: Anonymous
There is only one Exchange server in the Organization

Mail does not delete

I keep on deleting mail that never totaly goes away! I delete it, empty the trash, close mail, reopen it and the search bar finds them again!
I did import old mailboxes but I deleted each and one of the trashes! What can I do?

yes. I think I might have found the reason. I use gmail and the deleted mail in the trash on the server stays in there for long unless you go all the way into the trash and "delete it forever". I did that, deleted agin (For the X time) in my mail inbox these emails...it seems fine. I ll check into it later/tomorrow. With all the cloud stuff, servers, multiple machines it gets kinda hard!!!

Mail does not collect mail

So I have Leopard running on my MacBook, and still Tiger on my iMac; haven't decided yet which one I will use in the future to collect my mail. The MacBook is handy, so I read my mails most of the time in the living. But I want these mails also retrieved by the iMac, later on.
I have various e-mail addresses but they are all forwarded to my DotMac account, so I can check easily when I am abroad and I do not have the MacBook at hand. (I use the DotMac account as a Pop-account, not an IMAP).
The strange thing is that mails which have been retrieved by the MacBook, later on are not retrieved by the iMac. (Of course I have unchecked the square 'delete mail from server after collecting' ).
Anyone an idea what I am doing wrong?

Doesn't anyone else but me has this problem? Here, it still persists…

Mail does not load mail screen

I upgraded as MBP form 10.6.8 ro 10.7.4 via image(I have done this many times). When you open mail for the 1st time, it does a conversion of all the mail boxes. At that point mail typically, loads the screen with all of your mail boxes, etc. That screen never loads. Mail Preferences do not load when you choose them. I can create a new mail message but then can not see the screen.
Where are the mailboxes and pslists kept for a users mail account in Lion???

You might also ask this in the MobileMe forum https://discussions.apple.com/community/mobileme/mobileme_on_my_mac since not all of us here use MobileMe.

Sends mail, does not receive mail, have to force quit everytime

just trying to figure out what to do, I have one account that sends and receives perfectly, the second account will send, but the wheel keeps spinning on the receive end of things. and I have to force quit everytime I open mail.

Hi kd&press, and a warm welcome to the forums!
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.

Mail does not load the mail after opening with 10.10.3 on macbook air

Mail does not load the mail after opening with 10.10.3 on macbook air

Under Window in the Menu bar select Connection doctor. You will see green to indicate a connection and red to show there is a problem. Except for iCloud account you'll see two entries for each account 1) receiving and 2 SMTP for sending.
If it's red, this usually means it's missing the password.
For Incoming messages, set in the account window, under Account Information tab.
For Outgoing (SMTP) messages, follow these steps:
EDIT SMTP SETTINGS
In Accounts window > Outgoing Mail Server SMTP: select to Edit SMTP Server list... from popup.
Select account in the list.(It's not uncommon to find extra SMTP servers listed. When you remove account, Mail does not delete the smtp info. You might need to do some clean up in the list to remove the extras.)
Under Advanced Tab:
Apple defaults to the default ports (25,465, 587) but some servers prefer a custom port. Check to see what port they recommend. Gmail for example likes 465, Outlook.com 587.
Verify if your server require SSL.
User Name. Enter full email address eg. [email protected]
Add password if it is blank.(If you have two step authentication setup, you'll need to get an app specific password more info)
Open Connection Doctor under Window in the Menu bar.
Do you see green light now for your account SMTP?

Hello, I'm using Mountain Lion and mail does not leave the mails on the server, either on iCloud nor on other suppliers (orange). They are both using iMap protocol... Any place where I could change this ? Thanks for any hall; Christian

Hello, I'm using Mountain Lion and mail does not leave the mails on the server, either on iCloud nor on other suppliers (orange). They are both using iMap protocol... Any place where I could change this ? Thanks for any hall; Christian

Under what circumstances does mail "not leave the mails on the server"?
If you mean that you delete them (or move them out of the inbox) on one device and then find them not in the inbox on the server when you look from another device, that's how IMAP is supposed to work. (Note that the deletion or moving might be the result of rules you have set up in Mail.)
If you mean something else, please explain your issue in more detail.

HT201342 When I delete mail on my Apple Mac, it does not delete those mail itemson my IPAD and I phone. How can they all be coordinated so I do not have delete mail on all three devices.

When I delete mail items on my Mac Pro it does not delete the same deleted items on my IPAD and I phone. I have to delete all items from each device. there must be a way to coordinate all three so that I can remove items on only one device and ICloud should coordinate them. Please help!

With iCloud emails (those of type me.com, mac.com or icloud.com), they should be deleted on all devices and computers when deleted on one - this assumes all devices/computers are logged into icloud using the same account.
For other email accounts that are not part of icloud, like Yahoo and personal domains, this will not work if the account is a POP account. In that case you must delete from all devices if the account is set up to not delete from the server.
It sounds like your account is a POP account.

Safari says "i cannot open the page because the server cannot be found" I get this on Safari and Mail does not function. Apps work like a dream. All Windows OS are screaming. Any thoughts?

Safari says "i cannot open the page because the server cannot be found" I get this on Safari and Mail does not function. Apps work like a dream. All Windows OS are screaming. Any thoughts?

You can check this thread for the answer you are looking for.
https://discussions.apple.com/thread/3685247?start=0&tstart=0

Moving mail to the trash icon does not delete the mail.

I am using an iPad with OS Ver 7.0.2. Moving mail to the "Trash" icon does not delete the mail from the Inbox. This is not a problem on my iPhone. Settings are the same on both devices

First thing to try is a reset: hold the on/off button and the hold button at the same time until the iPad completely shuts down, then turn back on.
May not work, but often resolves simple app issues.

Mail does not send email

My problem is simply that Mail does not send email.
I have just migrated from iMac G5 to iMac Intel by using Migration Assistant. Everything else works just fine and I can receive email. However, if I try to reply, forward or send a new email message, Mail just does not do anything - no error message, nothing.
The fixes I have tried so far are removing the Mail plist file, repairing disk permissions and mailboxes. Of course, I have checked the account settings, especially outgoing server settings. I also reinstalled Mail application with Pacifist. None of this has solved the problem. I have tried sending email with Thunderbird and it works with no problems.
Does anybody have any suggestions how to fix this issue?
The OS is 10.4.8, Mail Version 2.0.6 (749.2/752.3), all the suggested software updates done.
iMac Core Duo 20" 2GHz Mac OS X (10.4.8)

Reinstalling Mail is rarely necessary or appropriate to solve a problem. It certainly cannot fix anything that could be wrong within your home folder or at the server or with the network, and may even introduce new issues if not done properly. Moreover, in Mac OS X 10.4 you don’t need Pacifist to reinstall Mail, you could also do it as described in the following article:
Custom installs in Mac OS X 10.4
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all filesystem issues, if any, if the version of the system software on your install disks is earlier than what you’re using now (and only in that case), then you must also reinstall the Combo Update for the type of computer and the version of Mac OS X you’re using, to bring Mail back in sync with the rest of the system:
About the Mac OS X 10.4.8 Combo Update
Mac OS X 10.4.8 Combo Update for PPC
Mac OS X 10.4.8 Combo Update for Intel
The above won’t solve the problem. It’s just to ensure that you’ve properly reinstalled Mail, which you shouldn’t have done, and which apparently you didn’t do properly -- the version of Mail on your system should be 2.1.1, not 2.0.6.
The original problem could be caused by some Launch Services cache or preferences corruption. The following article describes how to manually reset Launch Services -- the notes at the bottom of the article also provide information about the side effects of deleting each of the files involved:
Resetting Launch Services
If you prefer using a cache cleaning utility instead of following the manual procedure described in the previous article, this other article provides links to some utilities that can be used for troubleshooting and cache cleaning:
Resolving Disk, Permission, and Cache Corruption
It seems that the most appropriate utility for solving this particular problem is Tiger Cache Cleaner, but you may also want to consider other utilities, such as OnyX, or Cache Out X, which are free. Whatever utility you choose, be sure to read this first:
Side effects of System cache cleaning
As an example, this is how you should proceed with OnyX:
1. Quit all applications.
2. Launch OnyX and enter your administrator password.
3. Click Maintenance. In the Reset section, check LaunchServices database.
4. You may uncheck any other pre-checked options if you wish.
5. Click the Execute button.
6. Restart the computer.

Server mail does not delete mail queue

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