Server name in outlook profile

Hi everyone i am going to do the migration from Exchange 2007 to Exchange 2013
I am worried that that old exchange server addres will be stored in the mail profile of the Outlook.I am worried that outlook may not work.
Going and changing server name manually would be difficult ie rebuidling outlook profile.
My exchange server is an internal exchange not connected to outside world.
Please guide me how to solve it.(After the migration i will give the exchange 2013 server ip the old ip i used for exchange 2007)

Hi ,
After moving the mailbox from exchange 2007 to exchange 2013 there is no need to rebuild the outlook profile if we have the autodiscover feature configured properly for exchange 2007 and exchange 2013.
Moreover the exchange sever name for exchange 2013 mailboxes will be their exchange GUID.
http://blogs.technet.com/b/meamcs/archive/2013/07/25/part-1-step-by-step-exchange-2007-to-2013-migration.aspx
Thanks & Regards S.Nithyanandham

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Server name in outlook profile stay the same after SSL changed from local to public fqdn

Hi,
I switched our UCC certificate for exchange 2010 so that it is no longer include .local in it. I used different FQDN url for external and internal (i.e externaURL is ExSrv.abc.com and internalURL is InSrv.abc.com). After I changed all settings, I found that
the outlook profiles are still using the internal server name (i.e. myexchangesrv.abc.local). Is this normal? Should I expect the server name to be the new internalURL? The following are the commands I used and I also used EMC to change the OWA and ECP's internal
URL to "InSrv.abc.com" as well. Did I missing anything?
Set-ClientAccessServer -Identity MyExchangSrv -AutodiscoverServiceInternalUri https://InSrv.abc.com/autodiscover/autodiscover.xml
Set-WebServicesVirtualDirectory -Identity "MyExchangSrv\EWS (Default Web Site)" -InternalUrl https://InSrv.abc.com/ews/exchange.asmx
Set-OABVirtualDirectory -Identity "MyExchangSrv\OAB (Default Web Site)" -InternalUrl https://InSrv.abc.com/oab
set-ActiveSyncVirtualDirectory -Identity "MyExchangSrv\Microsoft-Server-ActiveSync (Default Web Site)" -InternalUrl "https://InSrv.abc.com/Microsoft-Server-ActiveSync
Thank you,
Aldous

Hi,
When an Outlook client goes to connect to an Exchange 2010 database, it looks at an attribute associated with the mailbox database called RPCClientAccess to determine which client access server/client access server array to use for connectivity.
Outlook 2007 and Outlook 2010 clients do not pickup this change automatically when you change the value of RPCClientAccess server, you need to repair Outlook Profile to update new RPC endpoint.
However, be careful to Change this property, because this can broke Outlook Clients to Exchange:
http://blogs.technet.com/b/exchange/archive/2012/05/30/rpc-client-access-cross-site-connectivity-changes.aspx
Meanwhile, this attribute must be point to client access server or client access server array. You must have an CAS array named “InSrv.abc.com” as your expected.
Also I find an similar thread about your concern, please refer to below link as “Brian Day” mentioned:
https://social.technet.microsoft.com/Forums/exchange/en-US/2d0c0f5f-e4ec-4f33-a37d-b94fd7a2319f/cas-array-and-autodiscover-for-internal-and-external-access?forum=exchange2010
“The only place the clients will ever use the CAS Array name is when the value of RPCClientAccessServer on their database is looked up and returned to them so they can then resolve the name via DNS and connect through MAPI. This is why the CAS Array
name is not required to be on a SSL cert unless an admin chose to use the same FQDN for OWA/EAS/EWS/etc...., which would not be recommened for the reason Mitch points out above.”
Thanks
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Allen Wang
TechNet Community Support

Change the Exchange server name in outlook

Hello All,
Configured two Exchange server 2010. Both server have Mailbox, CAS and HUB installed. All the user use outlook (Exchange Client). All outlook configured with exchange server host name not mapi name. Now i need to change the exchange server name in outlook.
Is there any procedure to change the Exchange server name for outlook automatically. Please suggest.
Thanks

Hi,
Let’s begin with the partition named when RPC endpoint Changes in the following article:
http://blogs.technet.com/b/aljackie/archive/2013/11/14/outlook-rpc-end-point-and-pf-the-microsoft-exchange-administrator-has-made-a-change-that-requires-you-quit-and-restart-outlook.aspx
“To add further on the cas array, the Outlook clients with an existing Outlook profile would continue to use the old RPC endpoint rather than the new RPC endpoint (even though Autodiscover detected the change). This is because the old RPC endpoint does not
return an ecWrongServer response to the client. The RPC endpoint accepts the connection; therefore, Outlook ignores the Autodiscover response because it has a working connection.”
In this case, except with recreating a profile, we can move mailboxes to force the Outlook client to do a profile discovery and update the profile based on new information.
For more information about moving mailboxes, please refer to the following article:
http://technet.microsoft.com/en-us/library/bb124495(v=exchg.141).aspx
If you have any question, please feel free to let me know.
Thanks,
Angela Shi
TechNet Community Support

Server name in Outlook

Hi,
I published my Exchange 2013. But when I configure my exchange server by autodiscover, it does not show my exchange server name in Server Settings. Instead it shows the following information
[email protected]
and instead of showing my name it shows my email address in Username.
I cannot configure my email address manually by giving server name and exchange proxy settings.
Can you help me how can I change the settings to show my Exchange Server name in Server Name of Outlook and my display name in Username.
Regards,

Hi,
Firstly, I'd like to explain, it's an expected behavior that the server name is filled with mailbox GUID + @ + primary SMTP address suffix in Exchange 2013.
http://technet.microsoft.com/en-us/library/bb124251.aspx
To get the server name, you can login OWA and check the option "about".
If you have any question, please feel free to let me know.
Thanks,
Angela Shi
TechNet Community Support

Server Name VS Outlook Anywhere Proxy Server and the behaviour I should expect when using SAN certificates...

(I'll upload screen captures if needed once my account gets verified)
I have a basic (as in freshly installed single exchange server 2010 SP3) Exchange Server installation. I've setup Outlook Anywhere. I've also setup a SAN (SubjectAltName) certificate.
My setup:
ex01.eci.XXXX.XX = is the server name and also the CN of my SAN certificate
mail.eci.XXXX.XX = an A record I've setup to access my exchange server. It is also a subjectAltName in my SAN certificate
When setting up Outlook, I enter the server name and specify the Outlook Anywhere proxy server in the Outlook Anywhere section. This works fine and I connect to my exchange server using RPC over HTTPS.
Now, I was under the impression that specifying SANs in the certificate would allow me to enter the SAN alt name (mail.eci.XXXX.XX) in the field reserved for the Server Name, in Outlook..
But it does not work. The proxy will give me an error each time, like that:
HTTP   544   RPC_IN_DATA /rpc/rpcproxy.dll?mail.eci.XXXX.XX:6002 HTTP/1.1 , NTLMSSP_NEGOTIATE
HTTP   635   HTTP/1.1 401 Unauthorized , NTLMSSP_CHALLENGE (text/html)
HTTP   123   HTTP/1.0 503 RPC Error: 6ba
My question is: is this the behaviour I should expect? Or should I be able to specify the SAN alt name in the Server Name in Outlook?
Thanks!

Hi,
Firstly, I’d like to explain, the server name tab should be filled with your mailbox server name in the process of configuring Exchange 2010 account.
And the Outlook Anywhere proxy server is configured at the server side and cannot be randomly defined at the client side. To check it, we can run: get-outlookanywhere |fl externalhostname
Thus, it’s an expected behavior that we would get error if we randomly enter name in the server name tab when we configure an account. If I misunderstand your meaning, please feel free to let me know.
Additionally, Autodiscover service can help us automatically complete the configuration of the Outlook account. And how about the result if you use the Autodiscover to automatically configure the account?
If you have any question, please feel free to let me know.
Thanks,
Angela Shi
TechNet Community Support

Outlook 2011 Exchange server name changes

I set the server name in Outlook 2011 to the "public" FQDN. Network DNS is set to resolve this name to the private IP address of the Exchange server. This configuration works properly for all my users, whether they are connected locally or remotely.
For one computer, though, when connected locally, Outlook changes to the "private" FQDN of the Exchange server. This undesired change then requires editing the server name when the computer is remotely connected.
How do I get Outlook to leave the server name as the "public" FQDN?

Try going to [mactopia.com], which is Microsoft's Mac help area or you could go to [microsoft.com/mac]. These Discussion boards are for Apple products, so you should find help over there.

Mailboxes migrated to Exchange 2013 - some Outlook profiles do not auto-update

** EDIT WITH SIMPLIFIED QUESTION:
Should I be able to manually create a profile in my Exchange 2013 environment without knowing the
GUID@DOMAIN server name? When I specify the Ex2010 server name and Outlook Anywhere settings, the server name does not auto-resolve to the GUID as other threads suggest. I am curious whether others are able to manually
create a profile without knowing the GUID@domain.
Hi all,
Our computers have Outlook configured to automatically configure a profile without any intervention. The profile is pointing to Exchange 2010, which is still running in our environment with Exchange 2013. When a user logs into a computer and
launches Outlook for the first time, Outlook fails to connect and a "Cannot open your default-email folders" error occurs.
I have verified that the Outlook Anywhere settings are configured correctly.
If I delete the profile and create a new one using Autodiscover, everything works fine.
Occurs on all clients - 2007, 2010, 2013, fully patched).
To troubleshoot, I attempted to manually create a new profile. I supplied the Exchange 2010 server name, and configured Outlook Anywhere. When hitting "Check Name", the server name stays to Exchange 2010 (does not switch to
[email protected]). When I launch Outlook, the connection fails. Again, an autodiscovery succeeds.
From my reading, it appears that Outlook should be updating the profile with the new GUID server name when it attempts to connect. The RPCClientAccessServer setting on the Exchange 2013 databases points to the Exchange 2010 CAS Array names.
Any ideas?
Thanks for your hel

Thanks for the reply .
AutodiscoverInternalURI is pointing to the Exchange 2013 environment, and is working fine when auto creating the profile. The Test Autodiscover function returns the correct URL for the mailboxes. The problem comes when manually creating
a profile. Other threads indicate that a manually created profile should auto change the server name when the Check Name option is selected, but mine remains with the Ex2010 cas name listed on the database, and the creation fails.
However, if the user had previously connected to Ex2010 prior to the mailbox move, the profile successfully changes to Ex2013. Only during manual creation does it fail, which is a problem because our existing PCs are configured to create
profiles without autodiscover.

Exchange 2013 - Outlook 2007 - Server name GUID

Hi Guys.
I am hoping someone can shine some light on something for me.
Right now I have the following with roles.
1 x Exchange 2010 - MBX & CAS
1x Exchange 2013 - MBX
1 x Exchange 2013 - CAS
Mix of Outlook 2007 & 2010
I migrated a user from Exchange 2010 over to Exchange 2013 and the process went fine. Email flow is working, OWA and Active Sync again working ok.
However when we opened Outlook 2007 it displayed a message to say an Administrator had made changes and we needed to restart Outlook. No issues there.
Outlook connected up fine and everything works. However when you look in the mail profile for the Exchange server name i see something like
[email protected]
Also Outlook Anywhere is ticked and when you untick it from the client and then open it again it comes back.
Are the above items of migration?

Hi,
RPC is no longer a supported direct access protocol. This means that all Outlook connectivity must take place using RPC over HTTP (also known as Outlook Anywhere).
Outlook clients no longer connect to a server FQDN as they have done in all previous versions of Exchange. Outlook uses Autodiscover to create a new connection point comprised of mailbox GUID, @ symbol, and the domain portion of the user’s primary SMTP
address.
To expand on this a little bit, I worked an issue with a new Exchange 2013 environment for 3 days before figuring out that you do NOT specify a server name where it asks for it in Outlook, you use the format mentioned above.
For reference, I received a very particular error from testconnectivity.microsoft.com that made no sense until I discovered the server name format. If a test fails with a 404 HTTP Not Found error and an X-CasErrorCode of MailboxGuidWithDomainNotFound,
this is most likely your problem. Its very frustrating that Microsoft does not have it documented anywhere exactly what this error means, would have saved me a lot of time and energy.

Exchange 2010 - Outlook Anywhere trying to connect to internal server name first before connecting to proxy server

Hello,
I have an Exchange 2010 question which I will post in the Exchange 2013 section since the Ask a question button in the legacy Exchange Servers section of technet takes me back to the part of Technet where I can only ask questions regarding Exchange 2013.
If someone can point me to a part where I can place a question in an Exchange 2010 forum please let me know.
We have Exchange 2010 setup with a CAS array listening to outlook.internaldomain.com
We have TMG 2010 setup with a rule for Outlook Anywhere, the rule listens to mail.externaldomain.com and traffic that meets this rule is let through to outlook.internaldomain.com.
When I fire up my laptop, which is connected to the internet, and start Outlook and let it configure my profile through autodiscover it sets it up correct and fills the Outlook profile with a servername stating outlook.internaldomain.com and a proxyserver
to be used stating mail.externaldomain.com. After initial setup when my Outlook starts it almost immediatly prompts me for a username and a password so this is working fine.
At the office we have an internal network segment where DHCP is servicing the connecting clients and giving them our internal DNS servers because they need connection to some other network segments which are not available to the internet. This network segment
does not have access to our internal Exchange environment but has full access to the internet. Clients in this network segment do want to use Outlook so using Outlook Anywhere for them is the logical way to go. When I connect my laptop to this network segment
I get handed an IP address and our internal DNS servers, when I start Outlook it takes about two minutes before a the credential prompt pops up and another 2 to 6 minutes after entering credentials before it says all folders are in sync. This is quite long
and our clients find this unacceptable.
I started testing what might be going on here and I have found that when I manually enter external DNS servers the Outlook password prompt will popup in seconds and all is working as expected so it seems Outlook is trying to connect to the internal servername
when using our internal DNS servers (which can resolve outlook.internalnetwork.com) instead of directly going to the proxy server which is to be used for Outlook Anywhere.
When I start a network monitor trace my thoughts are confirmed because when I am connected to the internal network segment OUTLOOK.EXE first tries to connect to outlook.internaldomain.com, it almost immediately gets a response stating that this route is
inaccessible but OUTLOOK.EXE keeps on trying to connect untill some sort of time out is reached (somewhere around two minutes) after which it connects to mail.externaldomain.com and Outlook shows the credential prompt.
So to round it up, when connected to DNS servers that can resolve the internal servername Outlook tries to connect to the internal servername in stead of the external name, Outlook does not reckognize the answer from the network that the internal route is
not acessible (or it does but does nothing with this information).
Has anybody experienced this behaviour in Outlook?
Does anyone have a solution in where I can force Outlook to connect to it's proxyserver and disregard the internal servername?

Thank you for your reply.
The client computers that are experiencing the issues are not domain joined, the only reason I can think of why this is occurring is because the DNS servers are able to resolve the internal hostname of the server, but I would expect Outlook to always use
the proxy server that has been set in the configuration of the Outlook profile. Or at least acknowledging the answer that the initially tried route is inaccessible and immediately continue to the proxy server.
For setting the same hostname for internal and external use, we use different namespaces internally and externally, do you mean setting the external hostname on the CAS array for internal use ? Wouldn't that push all internal communication to the internet
and to the outside interface of the TMG where the server is published with that hostname ?

Like i said Microsoft outlook keeps coming up in my iTunes and a box with server name i ,v tried all the server names on my account and it will not work and now my iTunes account is stuffed

I,m sorry but i,v a enough of all these **** problems Microsoft has been on help with helping me fix this problem i,v tried everything to fix it and i do know that i,m not talking to Apple like i said this outlook from Microsoft keeps coming up every time i start my iTunes up and then it has a box with enter server name and i,v tried all the server names on my laptop and it will not accept any of them I,v spent a heep of money already with computer people and my laptop is now more stuffed and i don,t trust anyone any more my computer bloke stufhfed my iTunes account up as well and tried to tell me i had to upload a new iTunes and i fixed it up and i,v never done a computer coruse in my life sorry for the all the chat but i,m just sick of all the scams just to get money out of you one more thing my iCould is not backing up to my iCloud as well so where is all my dtuff gone to so much for security

Ande i,v got on idea where to see your relpys here this is all new to me like where are your messages here thank you

Exchange server name not changing in mail profile after migration from 2010 to 2013

Following a migration from 2010 to 2013 we are finding that for a number of users the old exchange server address stays in the mail profile (control panel -> mail -> e-mail accounts) which causes Outlook not to load.
We are able to go into control panel -> mail -> e-mail accounts and change this manually to the new exchange 2013 server address but we have quite a number of users and don't really want to do it manually.
Shouldn't it be updating automatically and if so why is it?

Hi,
Yes, it should be changed by autodiscover. Does this issue occur to all the migrated users?
I have seen this kind of issues before when migrating from Exchange 2003/2007 to Exchange 2010. The most efficient way is to rebuild the Outlook profile.
Thanks,
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support

Activating a DAG database on another server causes Outlook clients to freeze if deleted delegated mailbox in Outlook profile ...

Hi there,
We have the following issue in our Exchange 2010/Outlook 2010 environment.
DAG databases are activated on primary server.
User "A" adds delegated mailbox "B" to their Outlook mailbox folder list via Account Settings - Change - More Settings - Advanced - Add - OK. A has Full-Access + Send-As rights set in EMC on B.
Some time later, mailbox B is deleted.
User A does not remove B from their folder list. They can see see mailbox B in their folder-list but cannot expand it. Outlook works normally.
Some time later, the DAG databases are activated on an alternate server.
Now, whenever user A opens or tries to close Outlook, it freezes for about 5 minutes. To solve the problem, they need to remove mailbox B via Account Settings - Change - More Settings - Advanced - Remove
- OK.
If they don't remove B from their Outlook profile, it continues to freeze on startup/shutdown until the DAG databases are moved back to their primary server.
Can anyone suggest why this happens and how to avoid it please? I'm thinking of using a logon script to check if mailbox B still exists and remove it from the profile if not. But that will be an ongoing thing to do.
Environment: Multiple copies of each database in DAG configuration. Two AD sites. Single domain/single forest. We do not have any autodiscover.company.com record in our DNS because we use another solution for remote access.
Thanks,
- Alan.

Hi,
If you want to get a list of disconnected mailbox, you can use the following command.
Get-MailboxDatabase | Get-MailboxStatistics | Where { $_.DisconnectReason -eq "Disabled" } | ft DisplayName,Database,DisconnectDate
If you want to automatically check for deleted accounts in Outlook every day and remove them, maybe some scripts can help you. You can ask this question in Script forum, you might get better help there. Thanks for understanding.
http://social.technet.microsoft.com/Forums/scriptcenter/en-US/home?category=scripting
Best regards,
Belinda Ma
TechNet Community Support

Outlook no resolving Exchange Server name , resolving another name like SID Object

Hello All ,
I Have Exchange 2013 installed on windows server 2012 , Outlook no resolving Exchange Server name , resolving another name like SID Object . Please see the attached file below .
how can fix the issue ?
Thank you

Hi,
Please run following command to verify whether the Outlook resolved the correct Exchange Server GUID:
Get-Mailbox MailboxName | FL name, ExchangeGUID
Following Screenshot is the test result in my lab, for your reference:
If we get the correct GUID, it means we have already connected to Exchange Server successfully.
The GUID format for the server name in Exchange 2013 is an expected behavior.
Found a similar thread for your reference:
Outlook is not resolving CAS server Name
http://social.technet.microsoft.com/Forums/exchange/en-US/5868d45a-ee93-4c55-927b-4dd2b9eaeec5/outlook-is-not-resolving-cas-server-name?forum=exchange2010
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Mavis
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Exchange 2013 outlook server name is my owa URL not hash

i was migrating from exchange 2003 to 2010 to 2013.
after the migration and i install the exchange 2013 with exchange 2010 and configured it. the outlook not working with users that migrated to exchange 2013, and working well with the users already existing on exchange 2010.
when i try to fix this issue i set my outlook provider using this commend Set-OutlookProvider EXPR -CertPrincipalName
"msstd:mail.mydomain.com"
but unfortunately it's impacted the server name in client outlook.
then i removed the outlook provider and create it again. but with no change. then i uninstall the CAS server and install it again but with now change too.
now the outlook server name is my URL "mail.mydomain.com" and i need to recover it to be hash like "[email protected]"
the outlook client version outlook 2010 sp2 & and outlook 2013

Hi,
Is there any error when you connect your Exchange 2013 mailbox in Outlook? Also confirm if the problematic users can access Exchange 2013 mailbox from OWA.
Generally, Outlook uses Autodiscover service to auto setup Exchange account in Outlook. We can check the Autodiscover service in Exchange 2013 (mail.mydomain.com is pointed to Exchange 2013):
Get-ClientAccessServer | FL Identity,fqdn,*autodiscover*
Set-OutlookAnywhere -Identity "Exch13\Rpc (Default Web Site)" -InternalHostname mail.mydomain.com -ExternalHostname mail.mydomain.com -InternalClientAuthenticationMethod Ntlm -ExternalClientAuthenticationMethod Basic -ExternalClientsRequireSsl
$True -InternalClientsRequireSsl $true
Also make sure the name which is used in the AutoDiscoverServiceInternalUri has been included in your Exchange certificate with
IIS service. We can restart IIS service by running IISReset /noforce from a Command Prompt window.
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Winnie Liang
TechNet Community Support

How do I find out my Microsoft Exchange Server name (I overwrote it by mistake!) for using Outlook

While trying to associate an email account with the Outlook account on my personal laptop I inadvertently overwrote the Microsoft Exchange Server name on the screen. I am now unable to get into Outlook at all. Can anyone advise how I can find
it?Any help appreciated
Cheers Dave

Hi Dave,
You need to type the server name that was assigned by your mail administrator for the server running Exchange. So please ask your administrator for the Server name. Thanks for your understanding.
For more information, here is an article for your reference.
Add or remove an e-mail account
https://support.office.com/en-ca/article/Add-or-remove-an-e-mail-account-ff7c7735-6117-4b0d-aef6-8aa8a072f60f
Hope this can be helpful to you.
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TechNet Community Support

Server name in outlook profile

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