Server product support

We recently upgraded our image server to Windows 2008 R2. Our old server had Adobe Acrobat pro 6 and we had no trouble opening diffent type of image files - specifically TIFF files in Adobe.
I have been told that there are issues with Adobe X and Windows servers. Can you please advise which product would be the best to purchase to run on a server and terminal server.
Thank you
Smlengal

Hi Smlengal,
Acrobat XI is the latest product in Acrobat family and is compatible with Server 2008 R2. Please have a look at http://www.adobe.com/products/acrobatpro/tech-specs.html.
In addition to this, it also supports Citrix environment and can be deployed using SCCM.
Please have a look at http://www.adobe.com/products/acrobatpro/features.html to know more about the latest features.
Feel free to post back if you need more information.
~Sandeep V.

Similar Messages

Mapviewer/Mapbuilder versus other map serving products

Mapviewer/Mapbuilder versus other map serving products
Oracle Mapviewer is an attractive map serving option for organisations that have large data holdings in Oracle Spatial. Similarly, Mapbuilder is very useful for cartographic assembly of data to be delivered via Mapviewer.
Are other map serving options or cartogarphic tools for web mapping worth considering?
I'd appreciate peoples views/links on how Mapviewer and Mapbuilder compare with other map serving products?
Thanks.

I'd also be very interested to know if using MapViewer gives you better Oracle Spatial performance then with say MapServer (from UMN). Our company has a UMN MapServer setup and we're using some Oracle Spatial data to populate this as well and I see a lot of performance decrease when trying to use Oracle Spatial data. One nice thing about UMN MapServer is the fact that it's free and supports many type of GIS data. There are also quite a few application frameworks available for developing a client front-end. We use Chameleon currently.
I would like to know what other people are using with Oracle Spatial.

What are 'tickets' in production support?

Hi BW Experts,
I never worked in production support. I know what type of errors occur in production support. I want to know how they are solved. I read in the previous posts about 'tickets' are generated. Are they like some bug numbers? how are they transferred to the technical person who is going to fix them?
Thanks
Ranjani

Hi Ranjani,
Handling tickets is called Issue Tracking system. The errors or bugs forwarded by the end user to the support team are prioritized under three seviority High, Medium and Low. Each and every seviority as got its time limits before that we have to fix the error.
The main job of the supporting consultant is to provide assistance on line to the customer or the organisation where SAP is already implemented for which the person should be very strong in the subject and the process which are implemented in SAP at the client side to understand,to analyse,to actuate and to give the right solution in right time.This is the job of the support consultant.
The issues or the tickets(problems) which are arised is taken care of on priority basis by the support team consultants.
The work process in support projects are given below for your reference.
1. The customer or the end user logs a call through any tool or by mail (RADIX).
2. Each one of the support team is a part of support group.
3. Whenever a customer logs a call he /she has to mention to which work group (by name).
4. Once the calls came to the work group the support consultant or the team need to send an IR (Initial Response) to the user depending upon the priority of the calls. (Top,High,Med,Low,None)
5. Then the error is fixed, debugged by the support consultant or the team. Then after testing properly by generating TR(Transport Request through the basis admin)
6. Then it is informed to the end user/customer/super user about the changes which have moved to the production server by CTS process.
These are the process. In summary, what I understand is that if any configuration or customization is required to solve the issue, then the consultant have to work on DEV Client, then the end user will test it in the QA client and after approval the BASIS consultant has to transport it to the PRODUCTION client.
An example:
Tickets in SD can be considered as the problems which the end user or the employee in the company face while working on R/3. Tickets usually occur during the implementation or after theimplementation of the project. There can be numerous problem which can occur in the production support and a person who is working in the support has to resolve those tickets in the limited duration, every ticket has the particular deadline alert so your responsibility is to finish it before that deadline.
To begin with , we should give "TICKET" to you for not knowing it.
Here is an eg of a ticket raise:
End user is not able to
1. Create Sales order for a customer from a New plant , since shipping point determination is not happened . ( Without Shipping point the document becomes INCOMPLETE and he will not be able to proceed further like DELIVERY, BILLING).
He raises a ticket and the priority is set in one of the below:
1. Low 2. Medium 3. High.
Now you need to solve this ticket. You would analyze the problem and identify that the SP configuration has to be done for the new plant.
You would request a transport for DEV CLIENT to BASIS. You do the change and Request one more Transport to BASIS for QA client. The End user will test the same by creating a sales order for the new plant and approve it.
Finally, you request a transport to move the changes to PRODUCTION. Once the change is deployed in production the TICKET is closed. What I have given is a small example. You would get some real issues with severity HIGH in your day-day support.
Assign Points if it helps.
Regards,
Bharath

TCS gen 2 and Windows server 2003 support

Hi,
I have a Cisco TelePresence Content Server v5.3 running on gen 2 hardware.
From what I can see TCS v5.3 only works in Windows server 2003, this is a concern as Windows server 2003 support is ending July 14, 2015.
Is there anything that can be done to mitigate the above problem without having to purchase the gen 3 hardware?
Kind Regards
Ed

The supported deployment methods right now for the virtual TCS is for it to be installed on existing TCS hardware, either 2nd or 3rd Gen server only, 1st Gen servers aren't supported, but you can migrate from a 1st Gen to either of the latter two. You'll basically be wiping the old hardware servers and installing VMWare on them to run a single instance of Windows and the virtual TCS application. As Wayne said, support for 3rd party platforms is coming, Cisco knows it's a big deal for customers and a solution needs to be provided and not just limited to existing TCS hardware.
You would migrate your existing license and option keys to the new servers by looking them up from the registry and creating a license file to be used during the install process.
Support contracts will migrate as well, the serial numbers will remain the same, but the product IDs might change to reflect you now having a virtual TCS instead of hardware. However, I'm still working out the details of the product IDs from my migration I did back in August, though that hasn't stopped me from getting TAC support.
To give you an idea of the process, take a look at the TCS 6.1 VM Install Guide.

Hi We do want to build up a network with the help of one of e new apple server products. Before we do so, I was wondering, who d be able to tv us some good advise? Thank you!

Hi,
We were thinking of actually using apple's server products for establishing a worldwide IT network for a small and later on medium sized business to provide everybody a solid and sound environment.
Hence, before we purchase, we wanted to make sure, whether some of you would be able to recommend us on how to move forward on the followings:
- which of the servers and which processor would be the best choice and are the most reliable ones
- would a "normal" Mac pro be sufficient enough for future tasks?
- a normal server, can also be used as a normal workstation.
- where can we get the right support in case needed? We had some difficulties in the pt in actually getting hold of the apple support centers.
- all our products with the exception of a few are apple products
Appreciate your feedback.
Thank you and best regards
Frank

- which of the servers and which processor would be the best choice and are the most reliable ones
'most reliable'? I haven't found any reliablity issues or differences between any of the MacPro models - 4-core, 8-core, 12-core all just run and run and run. As for 'best choice' that depends on what you want to do with it, budget, workload, etc., etc., etc.
- would a "normal" Mac pro be sufficient enough for future tasks?
How long is a piece of string?
Seriously. I mean, who can know what 'future tasks' you expect to throw at the machine, and whether one machine or 50 is sufficient for the task. There are even tremendous differences in capacity (e.g. RAM, CPU power, etc.) between 'normal' MacPro models, therefore it's impossible to answer your question since we don't know what 'normal' is, nor do we know what 'future tasks' are.
- where can we get the right support in case needed? We had some difficulties in the pt in actually getting hold of the apple support centers.
If you're running business-critical services check out Apple's Enterprise Support offerings, find a local Mac dealership who's willing to help, or hire someone who knows what they're doing.

Production support???? urgent

hi gurus,
i am first time working in a production support team.
i got a doubt.....like when we get a request to load some data from R/3 r Flat files
Actually do we do this activating of business content and update rules Infosource and infopackage on the Production system r else first we have to do it on Development system and then transport it to QA and then to Production.
And if we want to do performance tuning we will do it on production only right....its a big confusion plz help.
CAN ANYONE KINDLY TELL ME WHAT ARE THE TASKS WE REALLY DO ON PRODUCTION SYSTEM PHYSICALLY AND WHAT ARE THE THINGS WE REALLY DO IT ON DEVELOPMENT AND GET THEM TO PRODUCTION I AMVERY MUCH CONFUSED...PLZ...
thanks
harish

Hi Harish,
Production support is something u support the production system which is already up and running as for the things u r talking about they all come under development.
ur first doubt:
got a doubt.....like when we get a request to load some data from R/3 r Flat files
When u get a request u load data from R/3 then u have to identify the datasources for which u want to load data and replicate them to the BW system and do it and yes u can activate from the business content all the things if u r going for the standard infosources and data targets.
As for the the loads from Flat Files u dont have it in BUsinesscontent , for this u have to create ur own infosource and info package and start the laod either from ur system or the application server.
first we have to do it on Development system and then transport it to QA and then to Production.

Yes it is a good thing if u do it on the dev system and then transport it to QA and Prod.
And if we want to do performance tuning we will do it on production only right....its a big confusion plz help.

Performance tuning can checked and done only on the system u want the performance to be tuned like if u want the good performance on the production system u cannot simulate it on one system and fix the issue on other. Hope u got that.
As for the tasks u do in production system are
1. Monitor the loads and fix them if any prob arises
2. check the performance of the queries and suggest the
 remedies
3. check for data consistency in the source system and the
 production system ( data reconcilation)
Hope this Helps
Regards
Majeed

Production support role

Hello all,
I tried to find this information by searching this site but could not find exact anwswer i was looking for.
I have couple of questions:
1). In Production support job, what jobs are categorized as Level 1, Level 2 and Level 3 ....could you give some examples for each category.
2). for external system extraction using DB connect: what does it mean "extracting data from SQL server using DB connect in a flat file format". if we use DB connect to extract from external Database woulnt the data be in a tabular format in its database...i was confused is it possible to extract it in a flat file form

Hello all,
I tried to find this information by searching this site but could not find exact anwswer i was looking for.
I have couple of questions:
1). In Production support job, what jobs are categorized as Level 1, Level 2 and Level 3 ....could you give some examples for each category.
2). for external system extraction using DB connect: what does it mean "extracting data from SQL server using DB connect in a flat file format". if we use DB connect to extract from external Database woulnt the data be in a tabular format in its database...i was confused is it possible to extract it in a flat file form

Mac OS X Server Software Support - Select, Preferred and Alliance

Is this the correct place to post about Mac OS X Server Software Support - Select, Preferred and Alliance?
Mahalo and Aloha

If you are using PureFTP, then use it.
Server Admin is NOT designed to work in conjunction with non-Apple, 3rd-party products, or non-Apple configs of 3rd-party items such as Postfix or Amavisd, and certainly not for non-Apple-provided ftp services. Ignore Server Admin completely for FTP if you are using PureFTP.
End of story

Last release of Application Server that supports Forms

Hello Everybody,
I heard that Oracle plans to give up Forms. Could someone tell me what is the last release of Application Server that supports Forms?
Or where could I read more on the issue?
Thank you in advance.
daniela

you see, questions like this were very emotional discussed.
The first time I hear "forms is dead", when Oracle went from charactermode forms 3 to forms 4.0.
Each big new release and "forms was dead"
I bet, that I'll hear this the next 10 or 20 years! And then (maybe) java-developer are so productive developing their applications like forms-developer do it today.

Is Bea Weblogic10MP1 Application Server still supported by Oracle?

Hi All,
I want to know whether Bea Weblogic10MP1 Application Server still supported by Oracle?
And Will the Bea Weblogic10MP1 Application Server works fine with OEL5.5.(Oracle Enterprise Linux 5.5)
Please provide the feedback.
Thanks,
Girish

Premier Support for HTML DB 1.6 ended in December 2008.
http://www.oracle.com/us/support/lifetime-support
See under "Oracle Technology Products"

WebLogic Event Server product announcement today!

The WebLogic Event Server product announcements have gone out today and the feedback is very positive.

We will have a Technology Preview of the Eclipse (WLW) plug-in available with the GA next month. This plug-in has been designed to support developers with creating new Event Server Applications and publish them into the new container. It includes a wizard to step through the process with an option to leverage our helloworld sample as a base template allowing developers to accelerate understanding and immediately publish a working solution.
If you are interested in getting early access to this software for evaluation purposes, please contact us ([email protected]).

Product support for Portege M800

Hi all,
Recently my girlfriend gave me her TOSHIBA M800 laptop. Enlighten me pls as to why I cannot find the model M800 in Toshiba's product support tab?
The models I see there are all 805-XXXXXX.
Is 800 supposed to mean 800 series and that in fact the laptop I am having now is one of those 805-XXXXXX?
I tried to see if any of those M805-XXXXXXX match the model number I see on my laptop but none of it matches. Mine is PPM81L.
I am just trying to find out if my laptop comes with bluetooth.
Appreciate your help on this.

Thanks all!
I found it on the asian page.
I tried to find the manual but cannot locate it. Any kind-hearted soul can teach me how to on the bluetooth?
I read the specifications of my M800 and it states that my laptop does have bluetooth but I have no idea how to turn it on. I turned on the WIFI but I believe it is not the same, because my mobile cannot detect my lappy via bluetooth.
What I am trying to do now is to use my mobile phone as a modem and connect it to my lappy via bluetooth in order for me to surf the internet.
I am currently using windows 7 ultimate.
Any kind hearted soul knows how to do it and is willing to teach me?
Appreciate any kind of help because I am a computer idiot. Thanks.
Portege m800 Specification :
* Processor: Intel core 2 Duo t5750 (2 GHz)
* Chipset: Intel 965GM express
* Memory: 1024 MB., DDR 2-667
* Screen: 13,3 inch, WXGA (1280x800 points) with truBrite technology
* Video : Intel GMA x3100 (358 MB.)
* HDD: 250 GB SATA
* DVD superMulti
* Interfaces: 3 X USB 2.0, 1 X fireWire (IEEE 1394), 1 X VGA, head sets and microphone, card reader, expressCard slot
* Network: 802.11agn wi-Fi, modem 56K, Ethernet LAN 10/100/1000, *Bluetooth + EDR*
* Built-in 1,3-Mp camera
* Overall sizes: 314 x 229 x 35 mm
* Weight: 1,97 kg
* Operating system : Windows vista home premium
Message was edited by: nitekid11

How can i add fields to a cube which is in production support

hi,
how can i add fiels to a cube which is in production support.

Hi Maruthi
You need to add new fields to cube in Development system and then transport it to production after testing.
Edit cube in RSA1. Add the new infoobjects from right hand directory to left hand pane and assign these new infoobjects to suitable dimensions. Save and activate the infocube. Now go to change update rules for this infocube and do proper mapping of these infoobjects.
Save & activate the update rules.
RSA1-> Transport connection-> select cube, update rules and related objects and create transport request.
After testing is done, give the transport request number to your Basis person and he will do the transports for you.
Regards
Pradip

How to check whether a SMTP server is supporting Authentication or not

Hi All,
We are using Java Mail API 1.3.1/1.3.2 to send the messages. some of the SMTP servers that we use are supporting authentication and some of them are not.
As the SMTPTransport.supportsAuthentication() is not available only in Java mail API 1.4.1, we are identifying the SMTP server whether it is supporting authentication or not in the following way.
Socket clientSocket = null;
InetSocketAddress socketAddress = null;
OutputStream outStream = null;
InputStream inStream = null;
InputStreamReader inReader = null;
OutputStreamWriter outWritter = null;
try
clientSocket = new Socket();
socketAddress = new InetSocketAddress(host, port);
clientSocket.connect(socketAddress, timeout*1000); // convert timeout from second to miliseconds
// 1: now try to execute the given command by passing that on Out-Socket
outStream = clientSocket.getOutputStream();
outWritter = new OutputStreamWriter(outStream);
outWritter.write("ehlo localhost" +"\n");
outWritter.flush();
// 2:Read output of above command
inStream = clientSocket.getInputStream();
inReader = new InputStreamReader(inStream);
// This array limit would be fine to get "AUTH" extension of smtp server.
char[] arr = new char[16384];
StringBuilder strBuilder = new StringBuilder();
inReader.read(arr);
for(int i=0; i< arr.length; i++)
strBuilder.append(arr);
System.out.println(METHOD_NAME + "SMTP server response for ehlo localhost command ->"+strBuilder.toString());
// The output EHLO command comes like below :
// ehlo localhost
// 250-ap9058pc.us.oracle.com Hello ap614ses.us.oracle.com [130.35.33.43], pleased to meet you
// 250-ENHANCEDSTATUSCODES
// 250-PIPELINING
// 250-8BITMIME
// 250-SIZE
// 250-DSN
// 250-ETRN
// 250-AUTH GSSAPI DIGEST-MD5 CRAM-MD5 LOGIN PLAIN
// Since for XATUH ( like internal IP),
// we are not sure, so just checking for AUTH capability.
supported = strBuilder.indexOf("250-AUTH") >=0? true : false;
As shown in above code, we are issuing 'ehlo localhost' command to SMTP server, if the response i. 'strBuilder' contains '250-AUTH' then we are assuming that it is supporting authentication.
But for one SMTP server the 'strBuilder' value is showing as '220 mail.durofelguera.com ESMTP Service (Lotus Domino Release 8.5.2) ready at Thu, 16 Feb 2012 13:57:20 +0100' only which is socket connection output but not 'ehlo localhost' command output.
where as the telnet test output is showing correct only as below
# telnet mail.durofelguera.com 25
Trying 172.20.16.65...
Connected to mail.durofelguera.com.
Escape character is '^]'.
220 mail.durofelguera.com ESMTP Service (Lotus Domino Release 8.5.2) ready
at 0
ehlo localhost
250-mail.durofelguera.com Hello localhost ([172.20.15.209]), pleased to meet
yu
250-HELP
250-AUTH LOGIN
250-SIZE
250 PIPELINING
AUTH LOGIN
The question is why the 'strBuilder' is not showing 'ehlo localhost' conad output where as the telnet test results are showing correctly, what is going wrong here?
Is there any other way to check that whether SMTP server is supporting authentication or not?
Edited by: sarojak on Feb 19, 2012 10:11 PM

There are so many things wrong with your code, it's hard to know where to start...
Basically, the problem is not as simple as you think it is.
For example, some servers might not allow authentication until you've issued
the STARTTLS command.
These days, essentially all servers allow authentication. You're probably better
off just assuming the server supports.

Looking for a client/server that supports multiple protocol and delivery

Hi all, I don't know if this the right place to ask my question,here it goes.
I am looking to develop a client-server that supports multiple protocols such as HTTP, HTTPS etc. I am looking for a framework( i don't know if that is correct or I need some kind of web-service (soap etc)) that would manage connection, security etc. I would like to like to devote most of my time in developing business objects with multiple delivery mechanism such as sending serilized java objects, xml message or soap message, or in some case JMS message as well. So I need a client server that can come in via TCP/IP or HTTP or anyother industry standard protocol and I should be able to service him with pub/sub model and also request/response model as well.
I don't know if I had explained what I need, I would like to know what technologies I should be evaluating and which direction I should be heading... Also the server I'm developing should be free of Java constraints if needed...
Also this service is not webbased service as now but if need arises I should have a flexibilty to make them web enabled in future. Also I would like to work with open source webservers or appservers if I need

Inxsible wrote:I installed i3 - along with the i3status - which I still have to figure out. I am liking what I see as of now. It reminds me of wmii -- when I used it way back when. However I do not like the title bar. I would much rather prefer a 1 px border around the focused window.
"i3 was created because wmii, our favorite window manager at the time, didn't provide some features we wanted (multi-monitor done right, for example), had some bugs, didn't progress since quite some time and wasn't easy to hack at all (source code comments/documentation completely lacking). Still, we think the wmii developers and contributors did a great job. Thank you for inspiring us to create i3. "
To change the border of the current client, you can use bn to use the normal border (including window title), bp to use a 1-pixel border (no window title) and bb to make the client borderless. There is also bt which will toggle the different border styles.
Examples:
bindsym Mod1+t bn
bindsym Mod1+y bp
bindsym Mod1+u bb
or put in your config file
new_window bb
from: http://i3.zekjur.net/docs/userguide.html (you probably already found that by now )

Server product support

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