Server Webmail not working

Have run into a issue with my mail server. I can access webmail from internally but not from any compter outside of my local network. When accessign it from outside it opens to the webmail logon screen and when a user enters their user id and password it just sits and eventually comes back to the logon screen again. This stopped being accessable sometime around the time we updated the server to 10.7.3. No Changes to the firewall were made only the normal updates to the server OS. This has been working for almost a year (originally running on an Old Mac Mini with Snow Leopard Server)
In troubleshooting I have tried making the Server a DMZ host in the firewall, with no success. Also in an attempt to try andsee if it is an issue with port blocking by my ISP I connected an external device via a VPN (Hosted on same server) and still had the same results.
Current Setup:
Small Home Office
Mac OS X Lion Server v10.7.4
Mac Mini is being used as the server (Current Generation)
ISP is Charter Communications

Have you tried using the network utility app yet?  Use the lookup tab and check to make sure your domain name matches your ip address and see if you can look up your mx record.  So what I usually do is
1.  Check server.mydomain.com  - see if it is linking to your ip
2.  check ip and see if you get the reverse look up
3.  check your mail server (mine is mail.mydomain.com) it should link back to your fully qualified domain name. 
I just did a fresh reboot and I was having the same issue.  So in the server admin (download from apple - http://support.apple.com/kb/DL1419) under:
DNS ->  Zones create a CName (alias) under your fully qualified name for your mail server (MX record). 
After that my email was working fine.
Hope this helps

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    9/5/08 1:19:35 PM kernel Matching service count = 3
    9/5/08 1:19:35 PM kernel Matching service count = 3
    9/5/08 1:19:35 PM kernel Matching service count = 3
    9/5/08 1:19:35 PM kernel Matching service count = 3
    9/5/08 1:19:35 PM kernel Matching service count = 3
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    9/5/08 1:19:47 PM com.vmware.launchd.vmware[48] All rights reserved.
    9/5/08 1:19:47 PM com.vmware.launchd.vmware[48] Please contribute if you find this software useful.
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    9/5/08 1:19:47 PM kernel vmnet: Port 2
    9/5/08 1:19:47 PM kernel vmnet: VNetUserIfFree: freeing userIf at 0x4480c00.
    9/5/08 1:19:47 PM kernel vmnet: netif-vmnet8: Adding protocol 2.
    9/5/08 1:19:47 PM kernel vmnet: VNetUserIf_Create: created userIf at 0x4480a00.
    9/5/08 1:19:47 PM kernel vmnet: VMNetConnect: returning port 0x4480a00
    9/5/08 1:19:47 PM kernel vmnet: Hub 1 does not exist, allocating memory.
    9/5/08 1:19:47 PM kernel vmnet: Allocated hub 0x448b800 for hubNum 1.
    9/5/08 1:19:47 PM kernel vmnet: VMNETSOBINDTOHUB: port: paddr 00:50:56:eb:03:38
    9/5/08 1:19:48 PM kernel vmnet: Hub 1
    9/5/08 1:19:48 PM kernel vmnet: Port 0
    9/5/08 1:19:48 PM kernel vmnet: VNetUserIfFree: freeing userIf at 0x4480a00.
    9/5/08 1:19:48 PM kernel vmnet: netif-vmnet1: Adding protocol 2.
    9/5/08 1:19:48 PM kernel vmnet: VNetUserIf_Create: created userIf at 0x4480800.
    9/5/08 1:19:48 PM kernel vmnet: VMNetConnect: returning port 0x4480800
    9/5/08 1:19:48 PM kernel vmnet: VMNETSOBINDTOHUB: port: paddr 00:50:56:f3:c2:e0
    9/5/08 1:19:48 PM kernel vmnet: Hub 1
    9/5/08 1:19:48 PM kernel vmnet: Port 0
    9/5/08 1:19:48 PM kernel vmnet: Port 1
    9/5/08 1:19:48 PM /usr/sbin/ocspd[85] starting
    9/5/08 1:19:48 PM /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow[33] Login Window Application Started
    9/5/08 1:19:48 PM /System/Library/CoreServices/rapserver.app/Contents/MacOS/rapserverd[25] RAP: Starting, pid=25
    9/5/08 1:19:48 PM /System/Library/CoreServices/rapserver.app/Contents/MacOS/rapserverd[25] RAP: Started, pid=25, port=4073
    9/5/08 1:19:50 PM kernel AirPort_Athr5424ab: Ethernet address 00:1c:b3:b2:46:95
    9/5/08 1:19:51 PM kernel display: Not usable
    9/5/08 1:19:50 PM mDNSResponder[16] Adding registration domain paul\.dyson.members.mac.com.
    9/5/08 1:19:50 PM mDNSResponder[16] Adding registration domain paul\.dyson.members.mac.com.
    9/5/08 1:19:51 PM configd[14] setting hostname to "Media-Mac-mini.local"
    9/5/08 1:19:51 PM airportd[90] No networks found on channels remembered for belkin54g
    9/5/08 1:19:51 PM airportd[90] Could not find "belkin54g"
    9/5/08 1:19:51 PM airportd[90] Could not find any preferred networks; trying broadcast requests..
    9/5/08 1:19:51 PM ARDAgent [96] ******ARDAgent Launched******
    9/5/08 1:19:51 PM loginwindow[33] Login Window Started Security Agent
    9/5/08 1:19:52 PM mDNSResponder[16] registerserviceinstance: domain paul\.dyson.members.mac.com. already registered
    9/5/08 1:19:53 PM ARDAgent [96] ******ARDAgent Ready******
    9/5/08 1:19:54 PM airportd[90] Broadcast requests also failed..
    9/5/08 1:19:55 PM com.apple.SystemStarter[27] iCal Server Launched!
    9/5/08 1:19:55 PM org.ntp.ntpd[24] Error : nodename nor servname provided, or not known
    9/5/08 1:19:55 PM ntpdate[108] can't find host time.euro.apple.com
    9/5/08 1:19:55 PM com.apple.SystemStarter[27] Loading VirusBarrier Service
    9/5/08 1:19:55 PM com.apple.SystemStarter[27] kextload: extension /Library/StartupItems/VirusBarrier/VirusBarrierService.kext appears to be loadable
    9/5/08 1:19:55 PM com.apple.SystemStarter[27] kextload: loading extension /Library/StartupItems/VirusBarrier/VirusBarrierService.kext
    9/5/08 1:19:55 PM com.apple.SystemStarter[27] kextload: /Library/StartupItems/VirusBarrier/VirusBarrierService.kext loaded successfully
    9/5/08 1:19:55 PM com.apple.SystemStarter[27] kextload: sending personalities to kernel:
    9/5/08 1:19:55 PM com.apple.SystemStarter[27] kextload: from extension /Library/StartupItems/VirusBarrier/VirusBarrierService.kext:
    9/5/08 1:19:55 PM com.apple.SystemStarter[27] kextload: ScannerService
    9/5/08 1:19:55 PM com.apple.SystemStarter[27] kextload: sending 1 personality to the kernel
    9/5/08 1:19:55 PM com.apple.SystemStarter[27] kextload: matching started for /Library/StartupItems/VirusBarrier/VirusBarrierService.kext
    9/5/08 1:19:55 PM ntpdate[108] no servers can be used, exiting
    9/5/08 1:19:55 PM airportd[90] Probing highest ranked networks via directed scan..
    9/5/08 1:19:58 PM kernel AirPort: Link Up on en1
    9/5/08 1:20:03 PM kernel vmnet: VNetUserIf_Create: created userIf at 0x496af00.
    9/5/08 1:20:03 PM kernel vmnet: VMNetConnect: returning port 0x496af00
    9/5/08 1:20:03 PM kernel vmnet: Hub 0 does not exist, allocating memory.
    9/5/08 1:20:03 PM kernel vmnet: Allocated hub 0x496b000 for hubNum 0.
    9/5/08 1:20:03 PM kernel vmnet: VMNETSOBINDTOHUB: port: paddr 00:50:56:ef:00:58
    9/5/08 1:20:03 PM kernel vmnet: Hub 0
    9/5/08 1:20:03 PM kernel vmnet: Port 0
    9/5/08 1:20:03 PM kernel vmnet: bridge-en1: got dev 0x3dc8004
    9/5/08 1:20:03 PM kernel vmnet: bridge-en1: wireless interface detected.
    9/5/08 1:20:03 PM kernel vmnet: bridge-en1: up
    9/5/08 1:20:03 PM kernel vmnet: bridge-en1: attached
    9/5/08 1:20:03 PM kernel vmnet: VNetUserIfFree: freeing userIf at 0x496af00.
    9/5/08 1:20:05 PM kernel AppleYukon2: error - 2 Pair Downshift detected
    9/5/08 1:20:05 PM kernel AppleYukon2: 00000000,00000000 skgehw - cppSkDrvEvent - SKDRV_DOWNSHIFTDET
    9/5/08 1:20:05 PM kernel AppleYukon2 - en0 link active, 100-Mbit, full duplex, symmetric flow control enabled port 0
    9/5/08 1:20:06 PM kernel vmnet: bridge-en1: interface en is going DOWN
    9/5/08 1:20:06 PM airportd[90] Error: Apple80211Associate() failed -6
    9/5/08 1:20:07 PM kernel vmnet: VMNetDisconnect called for port 0x4968000
    9/5/08 1:20:07 PM kernel vmnet: bridge-en1: filter detached
    9/5/08 1:20:07 PM kernel vmnet: bridge-en1: down
    9/5/08 1:20:07 PM kernel vmnet: bridge-en1: detached
    9/5/08 1:20:07 PM kernel vmnet: Freeing hub at 0x496b000.
    9/5/08 1:20:07 PM kernel vmnet: VNetUserIf_Create: created userIf at 0x496aa00.
    9/5/08 1:20:07 PM kernel vmnet: VMNetConnect: returning port 0x496aa00
    9/5/08 1:20:07 PM kernel vmnet: Hub 0 does not exist, allocating memory.
    9/5/08 1:20:07 PM kernel vmnet: Allocated hub 0x496b000 for hubNum 0.
    9/5/08 1:20:07 PM kernel vmnet: VMNETSOBINDTOHUB: port: paddr 00:50:56:ff:a5:00
    9/5/08 1:20:07 PM kernel vmnet: Hub 0
    9/5/08 1:20:07 PM kernel vmnet: Port 0
    9/5/08 1:20:07 PM kernel vmnet: bridge-en0: got dev 0x42b0204
    9/5/08 1:20:07 PM kernel vmnet: bridge-en0: up
    9/5/08 1:20:07 PM kernel vmnet: bridge-en0: attached
    9/5/08 1:20:07 PM kernel vmnet: VNetUserIfFree: freeing userIf at 0x496aa00.
    9/5/08 1:20:08 PM mDNSResponderHelper[89] "/etc/racoon/remote/anonymous.conf" looks familiar, will overwrite
    9/5/08 1:20:08 PM mDNSResponderHelper[89] racoon (pid=125) started
    9/5/08 1:20:10 PM com.apple.KerberosAutoConfig[127] Kerberos configuration is up to date
    9/5/08 1:20:12 PM mDNSResponder[16] registerserviceinstance: domain paul\.dyson.members.mac.com. already registered
    9/5/08 1:20:12 PM com.apple.KerberosAutoConfig[128] Kerberos configuration is up to date
    9/5/08 1:20:12 PM com.apple.KerberosAutoConfig[129] Kerberos configuration is up to date
    9/5/08 1:20:26 PM kernel AFP_VFS afpfs_mount: /Network/Servers/server.kennedydyson.co.uk/Volumes/Data/Users, pid 100
    9/5/08 1:20:28 PM loginwindow[33] Login Window - Returned from Security Agent
    9/5/08 1:20:28 PM loginwindow[33] USER_PROCESS: 33 console
    9/5/08 1:20:29 PM com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[97]) Exited: Terminated
    9/5/08 1:20:29 PM com.apple.launchd[133] (0x103c10.AppleVNCServer[101]) Failed to add kevent for PID 101. Will unload at MIG return
    9/5/08 1:20:29 PM com.apple.familycontrols[132] ** [User findUserByID:1038 searchParent:NO] returned nil
    9/5/08 1:20:29 PM /System/Library/PrivateFrameworks/FamilyControls.framework/Resources/webfilterc tl[148] ** [User findUserByID:1038 searchParent:NO] returned nil
    9/5/08 1:20:29 PM com.apple.familycontrols[132] /System/Library/PrivateFrameworks/FamilyControls.framework/Resources/httpsproxy d: option requires an argument -- n
    9/5/08 1:20:29 PM com.apple.familycontrols[132] 'Unknown argument given
    9/5/08 1:20:29 PM /System/Library/PrivateFrameworks/FamilyControls.framework/Resources/httpsproxy d[161] 'Unknown argument given
    9/5/08 1:20:29 PM /System/Library/PrivateFrameworks/FamilyControls.framework/Resources/httpsproxy d[161] Usage: /System/Library/PrivateFrameworks/FamilyControls.framework/Resources/httpsproxy d -k start -p <port> -n <username>
    9/5/08 1:20:29 PM com.apple.familycontrols[132] Usage: /System/Library/PrivateFrameworks/FamilyControls.framework/Resources/httpsproxy d -k start -p <port> -n <username>
    9/5/08 1:20:29 PM com.apple.familycontrols[132] /System/Library/PrivateFrameworks/FamilyControls.framework/Resources/httpsproxy d -k stop
    9/5/08 1:20:29 PM com.apple.familycontrols[132] Options:
    9/5/08 1:20:29 PM com.apple.familycontrols[132] [-X]: do not detach from console
    9/5/08 1:20:29 PM com.apple.familycontrols[132] [-v]: verbose
    9/5/08 1:20:29 PM com.apple.familycontrols[132] [-l]: create log file
    9/5/08 1:20:29 PM com.apple.familycontrols[132] Private:
    9/5/08 1:20:29 PM com.apple.familycontrols[132] /System/Library/PrivateFrameworks/FamilyControls.framework/Resources/httpsproxy d -k socket <socket_fd> <logfile_fd> -n <username>
    9/5/08 1:20:29 PM com.apple.familycontrols[132] ** abnormal termination of /System/Library/PrivateFrameworks/FamilyControls.framework/Resources/httpsproxy d (returned: 1)
    9/5/08 1:20:29 PM com.apple.familycontrols[132] ** httpsproxystart failed r:1
    9/5/08 1:20:31 PM com.apple.launchd[133] (com.apple.ReportPanic[155]) Exited with exit code: 1
    9/5/08 1:20:30 PM airportd[90] No networks found on channels remembered for belkin54g
    9/5/08 1:20:29 PM /System/Library/PrivateFrameworks/FamilyControls.framework/Resources/httpsproxy d[161] /System/Library/PrivateFrameworks/FamilyControls.framework/Resources/httpsproxy d -k stop
    9/5/08 1:20:30 PM airportd[90] Could not find "belkin54g"
    9/5/08 1:20:31 PM ReportPanic[155] Reading panic log failed with error: Error Domain=NSCocoaErrorDomain Code=257 UserInfo=0x107570 "The file “2008-07-29-160619.panic” could not be opened because you do not have appropriate access privileges."
    9/5/08 1:20:29 PM /System/Library/PrivateFrameworks/FamilyControls.framework/Resources/httpsproxy d[161] Options:
    9/5/08 1:20:30 PM airportd[90] Could not find any preferred networks; trying broadcast requests..
    9/5/08 1:20:29 PM /System/Library/PrivateFrameworks/FamilyControls.framework/Resources/httpsproxy d[161] [-X]: do not detach from console
    9/5/08 1:20:33 PM airportd[90] Broadcast requests also failed..
    9/5/08 1:20:29 PM /System/Library/PrivateFrameworks/FamilyControls.framework/Resources/httpsproxy d[161] [-v]: verbose
    9/5/08 1:20:29 PM /System/Library/PrivateFrameworks/FamilyControls.framework/Resources/httpsproxy d[161] [-l]: create log file
    9/5/08 1:20:29 PM /System/Library/PrivateFrameworks/FamilyControls.framework/Resources/httpsproxy d[161] Private:
    9/5/08 1:20:29 PM /System/Library/PrivateFrameworks/FamilyControls.framework/Resources/httpsproxy d[161] /System/Library/PrivateFrameworks/FamilyControls.framework/Resources/httpsproxy d -k socket <socket_fd> <logfile_fd> -n <username>
    9/5/08 1:20:29 PM /System/Library/PrivateFrameworks/FamilyControls.framework/Resources/webfilterc tl[148] ** abnormal termination of /System/Library/PrivateFrameworks/FamilyControls.framework/Resources/httpsproxy d (returned: 1)
    9/5/08 1:20:29 PM /System/Library/PrivateFrameworks/FamilyControls.framework/Resources/webfilterc tl[148] ** httpsproxystart failed r:1
    9/5/08 1:20:30 PM ARDAgent [154] ******ARDAgent Launched******
    9/5/08 1:20:31 PM mDNSResponder[16] registerserviceinstance: domain paul\.dyson.members.mac.com. already registered
    9/5/08 1:20:31 PM ARDAgent [154] ******ARDAgent Ready******
    9/5/08 1:20:34 PM airportd[90] Probing highest ranked networks via directed scan..
    9/5/08 1:20:37 PM kernel AirPort: Link Up on en1
    9/5/08 1:20:38 PM Dock[165] _DESCRegisterDockExtraClient failed 268435459
    9/5/08 1:20:39 PM mDNSResponder[16] Note: Frequent transitions for interface en1 (FE80:0000:0000:0000:021C:B3FF:FEB2:4695); network traffic reduction measures in effect
    9/5/08 1:20:42 PM /System/Library/CoreServices/coreservicesd[83] SFLSharePointsEntry::CreateDSRecord: dsCreateRecordAndOpen(medialocal's Public Folder) returned -14135
    9/5/08 1:20:42 PM /System/Library/CoreServices/coreservicesd[83] SFLSharePointsEntry::CreateDSRecord: dsCreateRecordAndOpen(Paul Admin's Public Folder) returned -14135
    9/5/08 1:20:43 PM com.apple.KerberosAutoConfig[183] Kerberos configuration is up to date
    9/5/08 1:20:44 PM mDNSResponder[16] Note: Frequent transitions for interface en1 (169.254.35.3); network traffic reduction measures in effect
    9/5/08 1:20:45 PM airportd[90] Error: Apple80211Associate() failed -6
    9/5/08 1:20:46 PM kernel AppleYukon2: 00000000,00000001 sk98osx sky2 - - sk98osx_sky2::replaceOrCopyPacket tried N times
    9/5/08 1:20:46 PM mDNSResponder[16] Note: Frequent transitions for interface en1 (169.254.35.3); network traffic reduction measures in effect
    9/5/08 1:20:46 PM mDNSResponder[16] Note: Frequent transitions for interface en1 (FE80:0000:0000:0000:021C:B3FF:FEB2:4695); network traffic reduction measures in effect
    9/5/08 1:20:46 PM mDNSResponder[16] Note: Frequent transitions for interface en1 (169.254.35.3); network traffic reduction measures in effect
    9/5/08 1:20:48 PM com.apple.familycontrols[132] ** trying to launch apache with but no username given
    9/5/08 1:20:48 PM /System/Library/PrivateFrameworks/FamilyControls.framework/Resources/webfilterc tl[148] ** trying to launch apache with but no username given
    9/5/08 1:20:48 PM [0x0-0x11011].com.apple.iCal.helper 2008-09-05 13:20:48.022 iCalExternalSync[185:10b] WARNING: restore save failed: Error Domain=NSCocoaErrorDomain Code=134030 UserInfo=0x175c10 "An error occurred while saving." {
    9/5/08 1:20:48 PM [0x0-0x11011].com.apple.iCal.helper NSUnderlyingException = Fetching maximum primary key failed;
    9/5/08 1:20:48 PM [0x0-0x11011].com.apple.iCal.helper }
    9/5/08 1:20:48 PM [0x0-0x11011].com.apple.iCal.helper 2008-09-05 13:20:48.041 iCalExternalSync[185:10b] WARNING: CalCalendarStore: restore failed: Error Domain=CalCalendarStorePersistenceErrorDomain Code=1 UserInfo=0x176b00 "Failed to rebuild the iCal database."
    9/5/08 1:20:48 PM [0x0-0x11011].com.apple.iCal.helper {
    9/5/08 1:20:48 PM [0x0-0x11011].com.apple.iCal.helper NSLocalizedDescription = "Failed to rebuild the iCal database.";
    9/5/08 1:20:48 PM [0x0-0x11011].com.apple.iCal.helper NSLocalizedRecoverySuggestion = "An error occurred while saving.";
    9/5/08 1:20:48 PM [0x0-0x11011].com.apple.iCal.helper }
    9/5/08 1:20:48 PM iCalExternalSync[185] WARNING: restore save failed: Error Domain=NSCocoaErrorDomain Code=134030 UserInfo=0x175c10 "An error occurred while saving." {
    NSUnderlyingException = Fetching maximum primary key failed;
    9/5/08 1:20:49 PM com.apple.KerberosAutoConfig[188] Kerberos configuration is up to date
    9/5/08 1:20:48 PM iCalExternalSync[185] WARNING: CalCalendarStore: restore failed: Error Domain=CalCalendarStorePersistenceErrorDomain Code=1 UserInfo=0x176b00 "Failed to rebuild the iCal database."
    NSLocalizedDescription = "Failed to rebuild the iCal database.";
    NSLocalizedRecoverySuggestion = "An error occurred while saving.";
    9/5/08 1:20:50 PM mDNSResponder[16] Note: Frequent transitions for interface en1 (169.254.35.3); network traffic reduction measures in effect
    9/5/08 1:20:50 PM mDNSResponder[16] SendResponses: No active interface to send: 04 17 Media\032Mac\032mini.device-info.tcp.local. TXT model=Macmini2,1
    9/5/08 1:20:53 PM [0x0-0x14014].SoftwareUpdateCheck[192] SoftwareUpdateCheck: non-admin user
    9/5/08 1:20:54 PM com.apple.launchd[133] ([0x0-0x14014].SoftwareUpdateCheck[192]) Exited with exit code: 102
    9/5/08 1:20:54 PM com.apple.KerberosAutoConfig[215] Kerberos configuration is up to date
    9/5/08 1:20:56 PM com.apple.familycontrols[132] ** [User findUserByID:1038 searchParent:NO] returned nil
    9/5/08 1:20:56 PM /System/Library/PrivateFrameworks/FamilyControls.framework/Resources/webfilterc tl[220] ** [User findUserByID:1038 searchParent:NO] returned nil
    9/5/08 1:20:56 PM com.apple.familycontrols[132] /System/Library/PrivateFrameworks/FamilyControls.framework/Resources/httpsproxy d: option requires an argument -- n
    9/5/08 1:20:56 PM /System/Library/PrivateFrameworks/FamilyControls.framework/Resources/httpsproxy d[223] 'Unknown argument given
    9/5/08 1:20:56 PM com.apple.familycontrols[132] 'Unknown argument given
    9/5/08 1:20:56 PM com.apple.familycontrols[132] Usage: /System/Library/PrivateFrameworks/FamilyControls.framework/Resources/httpsproxy d -k start -p <port> -n <username>
    Once loaded iCal does not respond and a "force quit" is the only option.
    I have looked at the logs in Server Admin and I can't seem to see any problems at about the same time.
    I would be grateful if someone could let me know whether this is a bug with the software or whether there is a solution. For the time being, the mac users are having to use portable home directories in order to allow them to use iCal.
    <Edited by Moderator>

    Hi
    I've not long ago spotted it. It is a longish log. I would sort out that problem anyway because it can't be good for that user.
    What needs to happen is a sampling of a the log server side when the problems occur for the clients. It would be a good idea if you posted a little more about how the server is configured. Are you using Server Preferences to administer the Server by any chance? What is the result of issuing this command from terminal:
    sudo changeip -checkhostname
    Post the result. Did the apple engineer configure internal DNS & DHCP Services to accommodate the web and ical services? Is the web service running? Are you using virtual domains? Are the client macs using the Server to resolve DNS?
    As you can see lots of questions. If you are using Server Preferences then I'm going to have to stop trying to assist you. Please don't think there is anything wrong with your server because you are using the application, because there is not. Neither is there anything wrong with the choices made by the original guy. It's just I don't deal with anything other than Advanced. I have little knowledge of Server Preferences. Please don't be tempted to 'convert' to Advanced thinking it may 'improve' matters. It's just as likely it will make things worse.
    Consider getting the original guy back in and having him do it for you again. Who knows you may find things will go a lot smoother this time?
    Tony

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  • Passing variables to server is not working

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    var myLoadVars:LoadVars;
    Inside the onRelease
    targetLoadVars = new LoadVars();
    myLoadVars = new LoadVars();

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