Server won't accept workout data

Hi,
I bought the Nikeplus kit about one month ago and I am unable to upload the data to the nikeplus website. I have the newest generation of iPod nano. I thought maybe iTune was the problem but I downloaded the new version this week and it didn't solve the problem. When I try to upload my workout data to nikeplus, I have an error message saying that the server won't accept the data. I tried changing my Internet browser but it didn't help. I am able to open my nikeplus account but it says that I have 0 runs uploaded. I can also see my runs in iTune but they won't upload. Does someone have any ideas what I'm doing wrong and how I can fix this problem?
Thanks

We had to reinstall the software (using cmd-r when booting up) and then reload everything. That fixed it.

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Server won't accept workout data

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