Servers to shared services synchronization issues V11.1.2.2

Hi all,
when i provided the any access to users through SSS it's not synchroniz in EAS
All are LDAP users
Example :when i am giving to application access to user in shared services users not able to see,
Can you pl let me know any setting changes
Thank in advance,

Are you providing access to all Entities in the application or to only specific entities ?

Similar Messages

Hyperion Shared Services Configuration Issue

Hello,
We are using Hyperion Strategic Finance (Version: 9.3.1.2.0.775) on a server XYZ. The shared services database (Oracle) has moved from an old server to a new server.
When trying to configure the new database for the Shared Services we are not able to edit the Database Details.
Can someone please help us with this issue?
Thanks and Regards,
S

Have you tried editing <HYPERION_HOME>\common\config\product\hub\9.3.1.0\hub_1_config.xml as this contains the configuration info.
You can also take a look at the following Oracle support doc - "How To: Re-Configure Hyperion 9.3.3 Repository Databases (Doc ID 1355556.1)"
Cheers
John
http://john-goodwin.blogspot.com/

Shared Services LDAP issue... Error Instantiating 'dc=EPMSystem': null

I entered a new LDAP connection in Shared Services (evidently incorrectly) and even thought it verified when entering the data I can't get the environment back up.. So, without being able to login to SS how am I supposed to make changes to the LDAP settings to correct it??
Is there a way to reset the LDAP information in SS to some type of default?
I could really use a hand with this one.. any thoughts or suggestions are welcomed.
Thanks,
<Nov 5, 2013 2:10:26 PM EST> <Notice> <Log Management> <BEA-170019> <The server log file /oracle/Middleware/user_projects/domains/EPMSystem/servers/FoundationServices0/logs/FoundationServices0.log is opened. All server side log events will be written to this file.>
<Nov 5, 2013 2:10:27 PM EST> <Error> <EmbeddedLDAP> <BEA-000000> <Error opening the Transaction Log: /oracle/Middleware/user_projects/domains/EPMSystem/servers/FoundationServices0/data/ldap/ldapfiles/EmbeddedLDAP.tran (Permission denied)>
<Nov 5, 2013 2:10:27 PM EST> <Error> <EmbeddedLDAP> <BEA-000000> <Error Instantiating 'dc=EPMSystem': null>
<Nov 5, 2013 2:10:27 PM EST> <Critical> <EmbeddedLDAP> <BEA-171521> <An error occurred while initializing the Embedded LDAP Server. The exception thrown is java.lang.ClassCastException: com.octetstring.vde.backend.BackendRoot. This may indicate a problem with the data files for the Embedded LDAP Server. This managed server has a replica of the data contained on the Master Embedded LDAP Server in the Admin server. This replica has been marked invalid and will be refreshed on the next boot of the managed server. Retry the reboot of this server.>
<Nov 5, 2013 2:10:27 PM EST> <Critical> <WebLogicServer> <BEA-000362> <Server failed. Reason:
There are 1 nested errors:
java.lang.ClassCastException: com.octetstring.vde.backend.BackendRoot
    at weblogic.ldap.EmbeddedLDAP.start(EmbeddedLDAP.java:303)
    at weblogic.t3.srvr.SubsystemRequest.run(SubsystemRequest.java:64)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
>
<Nov 5, 2013 2:10:27 PM EST> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to FAILED>
<Nov 5, 2013 2:10:27 PM EST> <Error> <WebLogicServer> <BEA-000383> <A critical service failed. The server will shut itself down>
<Nov 5, 2013 2:10:27 PM EST> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to FORCE_SHUTTING_DOWN>

Thanks John as always for your responses.
I logged an SR with ORACLE 3 days ago and am still waiting for a response.. I will say however it was logged as a non-emergency since this is a DEV environment. I'm hopeful that there is a documented solution for restoring the LDAP somewhere in their technical notes.
All the solutions I tried were based on an LDAP restoration from a backup since deleting the LDAP folder(s) results in a total LDAP restoration which I wasn't interested in so I avoided that path.
I tried renaming the LDAP folder in each application and restoring the LDAP in Foundation I was assuming the other apps would get updated from Foundation but that didn't work... not sure why but it didn't.
I ultimately was able to get the environment back up by essentially by restoring the LDAP from one of the backups stored in '/oracle/Middleware/user_projects/domains/EPMSystem/servers/FoundationServices0/data/ldap/backup'. I'm not 100% certain on how the communication flows between the different applications installed in the suite and I tried a number of things before landing on just restoring the Foundation LDAP and then sequentially starting the other applications, it seemed to work.
Adam,

Shared Services Security Issue with Financial Reporting - 11.1.1.3

Hi,
So we have some users that are provisioned in some groups. Those groups have Essbase Server Access and Planner access to an application. That access is working great. They have access to the app and they have access via Smartview to the cube.
Now we need them to be able to see all the Financial Reports (FR) created for that application. There are so many provisioning choices under 'Reporting and Analysis', that I'm not sure how to get this done correctly. Right now we have to assign 'Viewer' access and 'Explorer' access under 'Content Manager' tree in order for this to happen. I just think this seems wrong. We just need the user to be able to run and view a report from Workspace.
Any help is appreciated as this is a very green area for me.

Hi,
You will need both Viewer and Explorer access for users to run reports.
the reason is that without the Explorer, users will not be able to see any reports or the explorer in Workspace.
Without Viewer, users will not be able to view/open any of the reports. You also have to give report access to users anyway related to the groups.
You can see anll information about different security roles for Reporting and Analysis in the shared Services admin guide.
The documentation is the best place to start for any information needed and confirming what fulfills your needs.
Cheers
RS

Shared Review: Synchronization issues... Help!

Hi!
Context:
We make extensive use of Adobe Acrobat for shared reviews using email attachments and links.
A couple of writers in the team have upgraded to use Adobe Acrobat XI Pro with others using Pro 9.
Our shared email reviews make use of an internal web server folder
Problems:
During a recent trial using PDFs sent as links, we have encountered a significant number of cases where comments were:
a) Not visible to all reviewers/initiator.
b) Visible to the reviewer adding the comment, but not visible to others.
c) Lost to all users.
Note, that we experienced the same issues when using PDF sent as email attachments.
In most instances, we have been able to access the internal web server folder and see the review PDF with associated XML review files, using Windows Explorer or a Web browser. However at times we have also lost review comments, where the XML files were not created.
We have a number of reviewers that work from various locations and connect using VPN and the local network. In all situations, the Web server folder can be accessed and updated by the user.
Whilst different connections may cause problems for Adobe Acrobat, we have experienced situations where:
The Publish button was clicked
The PDF was closed and no warning was given that review feedback was not saved in the Web server folder.
Related Issue from 2010:
In my search for answers, I came across the following entry from 2010, that refers to Adobe Acrobat Pro 9:
http://forums.adobe.com/message/3325019#3325019
Today, I opened a review file with review XML files visible in the Web server folder, however Adobe Acrobat XI PRO did not display any comments.
However, after removing the contents of the \AppData\LocalLow\Adobe\Acrobat\11.0\Synchronizer\resources folder, Adobe Acrobat displayed all comments as expected.
Solution ?
I cannot expect all initiators and reviewers to clear down the \synchronizer\resources folder on a regular basis to clear out issues with the files created by Adobe Acrobat.
Similarly, I cannot expect reviewers to restrict working on shared reviews to when they are directly connected to the office network rather than via VPN.
The "solution" presented in the above entry suggests a temporary workaround, however, given that the entry was reported 3 years ago with Adobe Acrobat Pro 9, I am concerned that this issue continues to persist through to Adobe Acrobat XI Pro!
Can anyone suggest a more permenant solution to the problems above?
Just a thought...
Is it possible and straightforward to switch off the Adobe synchronizer?
What would be the impact of switching off the Adobe synchronizer?

Hi there,
I am having a similar problem, wherein I could not reliably retrieve comments on a PDF for which I was the review initiator. It seemed I had fixed the problem by manually deleting all the resource files. I was able to reply to comments and publish new comments. However, now I am not able to retrieve my own comments, nor can anybody else (other non-reviewers) see the comments I published.
I am looking at the XML files on our server that hosts our PDFs and there is one XML file that I believes pertains to the comments I made and published. However, it is empty of comments. I'm pretty desperate to retrieve these comments, as they represent a day or so of work for me and other innocent third parties.
Is there any other way to retrieve these comments? I have a bunch of deleted "resources" files from last week, I'm wondering if there is any way to force-sync to one of these resource files? Might the resource files contain my comments? I can't accept that the comments are just lost in the ether when I was getting "successfully published" messages from Adobe each time I clicked "publish comments."
Another thing to note: Every time I open the "_review.pdf" file, the "Welcome Back to Shared Review" screen shows a different server name in the "Review Server" line. That seems a bit troubling, no? Is it possible that my XML files are stored on a different server than the server that hosts the PDF file? In which case I can troll through all of our servers for the XML files that contain the missing PDF comments?
Help help please help.

Shared services access issue

Hi ,
I created sample user's under Native directory and assigned some groups to them. When i tried to verify their roles from Sample-->(R.C) Provision--> ... i don't see any roles, the roles from right side is blank. But when i login with the sample user in to workspace, i can see he is having all the access from his group. And when i am trying to assign security classess "Assign access control", i can 't able see the sample user's. But i can see other Native directory user's created befor and LDAP user's. Can anyone tell me how the system is behaving like this.
Thanks,
Ven

And when i am trying to assign security classess "Assign access control", i can 't able see the sample user's. But i can see other Native directory user's created before and LDAP user's. Can anyone tell me how the system is behaving like this?
The answer is
Go to users and click on search all ,then we can see all the users and next step is provision them with the role, application administrator...and return to the application -right click -asign access control.when we click on users and say show all---all the users can be seen...
Just give a try....

Essbase not registering with Shared Services in 11.1.2.1

During configuration Essbase is is failing on Register with Shared Services. The configuration was pretty straight forward and all defaults. I ran the diagnostic tool and it came back with connection refused. Essbase is the first (other than Shared Services connection) that I have attempted to configure on this box
We are running an all Windows environment with four separate servers. Shared Services is running on a separate box, connection to the SQL server is working, passwords are correct, username is correct, database is correct, there are no firewalls in place and I can get to Shared Services and workspace, services are running...
Any ideas?

This is what is in the log:
[2011-06-08T07:52:39.239-04:00] [EPMCFG] [ERROR] [EPMCFG-01020] [oracle.EPMCFG] [tid: 19] [ecid: 0000J1j69ueFS8A_n_G7yZ1Dvq96000003,0] [SRC_CLASS: com.hyperion.config.wizard.impl.RunAllTasks] Error: [[
EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.
     at com.hyperion.css.facade.impl.CSSAbstractAuthenticator$CSSTokenUtils.getTokenString(CSSAbstractAuthenticator.java:956)
     at com.hyperion.css.facade.impl.CSSAbstractAuthenticator.addToken(CSSAbstractAuthenticator.java:397)
     at com.hyperion.css.facade.impl.CSSAbstractAuthenticator.authenticateTrustedUser(CSSAbstractAuthenticator.java:497)
     at com.hyperion.css.facade.impl.CSSAbstractAuthenticator.authenticateProxyUser(CSSAbstractAuthenticator.java:332)
     at com.hyperion.css.facade.impl.CSSAPIImpl.authenticateProxyUser(CSSAPIImpl.java:186)
     at com.hyperion.css.facade.CSSAPIFacade.authenticateProxyUser(CSSAPIFacade.java:146)
     at com.hyperion.cis.config.CmsRegistrationUtil.<init>(CmsRegistrationUtil.java:107)
     at com.hyperion.config.wizard.impl.RunAllTasks.executeHubRegistrationTask(RunAllTasks.java:656)
     at com.hyperion.config.wizard.impl.RunAllTasks.execute(RunAllTasks.java:515)
     at com.hyperion.config.wizard.impl.RunnAllTasksState.run(RunnAllTasksState.java:90)
     at java.lang.Thread.run(Thread.java:619)
Nested Exception:
EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.
     at com.hyperion.css.common.internal.CipherUtil.encrypt2(CipherUtil.java:318)
     at com.hyperion.css.common.internal.CipherUtil.encryptToken(CipherUtil.java:165)
     at com.hyperion.css.facade.impl.CSSTokenHelper.getToken(CSSTokenHelper.java:169)
     at com.hyperion.css.facade.impl.CSSAbstractAuthenticator$CSSTokenUtils.getTokenString(CSSAbstractAuthenticator.java:954)
     at com.hyperion.css.facade.impl.CSSAbstractAuthenticator.addToken(CSSAbstractAuthenticator.java:397)
     at com.hyperion.css.facade.impl.CSSAbstractAuthenticator.authenticateTrustedUser(CSSAbstractAuthenticator.java:497)
     at com.hyperion.css.facade.impl.CSSAbstractAuthenticator.authenticateProxyUser(CSSAbstractAuthenticator.java:332)
     at com.hyperion.css.facade.impl.CSSAPIImpl.authenticateProxyUser(CSSAPIImpl.java:186)
     at com.hyperion.css.facade.CSSAPIFacade.authenticateProxyUser(CSSAPIFacade.java:146)
     at com.hyperion.cis.config.CmsRegistrationUtil.<init>(CmsRegistrationUtil.java:107)
     at com.hyperion.config.wizard.impl.RunAllTasks.executeHubRegistrationTask(RunAllTasks.java:656)
     at com.hyperion.config.wizard.impl.RunAllTasks.execute(RunAllTasks.java:515)
     at com.hyperion.config.wizard.impl.RunnAllTasksState.run(RunnAllTasksState.java:90)
     at java.lang.Thread.run(Thread.java:619)
I do not have external user directories defined in Shared Services yet.... I cant even get into Shared Services because a "Failed to authenticate user. Invalid credentials." message. I checked my credentials and they cant be wrong cause I copied and pasted them.

Registration of Workspace with Shared Services failed

OS: Linux
Hyp Version: 11.1.1.3
Application Server: Weblogic 923
We are installing them on new servers. Shared Services was configured and deployed to Weblogic successfully. When a telnet test is done on localhost 28080, it indicates that it is listening. Start up log from Shared Services indicates that Weblogic is listening on port 28080.
From my understanding and also based on confirmation from Support, the service cannot be accessed from a browser on desktop - because Workspace is yet to be configured and it defines how to use Apache http server to connect to Shared Services.
So, we started Shared Services, confirmed as above and then configured Workspace. It succeeded in the 3 configuration steps: "configure database", "deploy to application server", "configure web server"; and it fails in the step: "register with shared services".
Any thoughts?

We are receiving an exception when Shared Services is started up.
Exception in thread "Thread-12" java.lang.NullPointerException
at com.hyperion.eie.common.cms.CMSFacade.getNamespaceConfig(Unknown Source)
at com.hyperion.eie.common.cms.CMSFacade.getProducts(Unknown Source)
at com.hyperion.eie.common.cms.CMSFacade.getRegisteredProducts(Unknown Source)
at com.hyperion.cas.server.CASAppRegistrationHandler.loadApplicationsFromCMS(CASAppRegistrationHandler.java:337)
at com.hyperion.cas.server.CASAppCacheLoader.run(CASAppCacheLoader.java:39)
Support is checking on that.
Meanwhile, we are also checking internally if anything is blocking communication to port 28080 on the server. Telnet <hostname> 28080 from a different computer is responding with the message "No route to host" - similar to browser message.
Will post updates to this thread.

Shared services registration failed in HFM 11.1.1.3

We have installed the following products on the following
servers
1) Shared services server Repository : Oracle 11g installed
in 64 - bit Enterprise Linux.
2) 64 Bit HFM Installation in Windows 2003 Server.
3) Shared services installation done in Windows 2003 32-bit
OS.
4) IIS is up & running in the same (Windows 2003 Server- 64
Bit) where HFM is installed.
5) Also the shared services is accessible by using the URL
( in the Windows 2003 Server- 32 Bit)
**We are facing a problem with during the Web server configuration for HFM & shared services registration.**
the following system installers are also used :
1) V17382-01 (64 BIT SYSTEM INSTALLER)
2) V17397-01 (64 BIT FOUNDATION SERVICES 1)
3) V17369-01 (64 BIT FOUNDATION SERVICES 2)
4) V17370-01 (64 BIT FOUNDATION SERVICES 3)
5) V17372-01 (64 BIT FOUNDATION SERVICES 4)
Thanks in advance!!!

Sorry to have forgotten one more installable:
6) V17365-01.zip ( 64 Bit HFM installable)
Also if the ISS server is running in the 32-bit mode , does it affect the EPM configuration??
How do i check whether the IIS server is running in the 32 bit Mode or 64 - bit Mode.

Shared Service Issue - Can't see Projects!

Hi All,
i've an issue on a Hyperion 9.3.3. environment distributed on 3 server.
This architecture was installed since 2009 and it was fine until three days ago.
The first symptom was an error in the essbase.log: Essbase wasn't able to find Admin user in shared services.
After a reboot in shared services, we can't see any projects (we have Analytics Server, Interactive Reporting, Planning, Business Rules).
We tried to recover LDAP data but it didn't make any changes.
The system is working fine, but now we can't provision any new user or modify the existing ones.
All suggestions are welcome!

did you change any SSL-certificate recently?
did you start HSS before the other applications?
can HSS server:port be reached from all the servers where the other applications are running?
Did you try to open HSS in a different browser -(version). (little change its a client problem but you can always check it).
Did you change the adminuser password?
more?
Detlev

Hyperion workspace log-in issue for only one (in Shared Services) active di

Hi All,
This is Raj, working as Hyp support analyst.
I have big issue in Hyperion production environment. (version No. 9.3.1)
Issue is, we had issues with TWO active directories of Hyperion Shared Servces which ad1 and ad2. We found that the TWO respective active directories (ad1 and ad2) of their hosts are not working.
After that we changed those two active directories hosts with new host names respectively. We have implemented these changes in DEV first and those TWO active directories user able to access Hyperion workspace (HFM users) which are under ad1 active directory. offcourse we have all the servers as well.
But ad2 users are NOT able log-in to the Production workspace but they are able to log-in with DEV workspace.
Not really sure what happened... (Please note that, No access is changed for any of the users)... if it is LDAP issue...how it to resolve...
Can some one please help oout in this...
Thank you very much in advance.
- Thanks,
Raj.

Hi,
Those error messages usually happen when Shared Services has just started up and before the other services have started, it sends out a ping to see if it gets a response from the other application servers, the pings will fail until the other services have started, once they have started them messages should disappear.
I would check that if any changes have happened to your MSAD or the account that shared services uses.
Cheers
John
http://john-goodwin.blogspot.com/

Hyperion Shared Services issue

Hi All,
We use Hyperion Planning 9.3.0.1. The servers were restarted yesterday and the services were started manually in the correct sequence. But I am having issues with MSAD users not been able to logon.
When I looked at the Shared Services I tried searching for user/groups in the MSAD directory but it says communication error. I understand that it could be a change in the MSAD configuration that might have broken the link, however when I look at the log file I find the following entries:
2009-04-27 14:25:28,141 [Timer-1] ERROR com.hyperion.cas.server.task.CASInActiveContextPingerTask.run(CASInActiveContextPingerTask.java:52) - IOException occured while pinging app with registered context path: http://servername:19000/workspace: Refer log in debug mode for details
2009-04-27 14:25:49,032 [Timer-1] ERROR com.hyperion.cas.server.task.CASInActiveContextPingerTask.run(CASInActiveContextPingerTask.java:52) - IOException occured while pinging app with registered context path: http://servername:10080/eas: Refer log in debug mode for details
2009-04-27 14:25:53,188 [Timer-1] ERROR com.hyperion.cas.server.task.CASInActiveContextPingerTask.run(CASInActiveContextPingerTask.java:52) - IOException occured while pinging app with registered context path: http://servername:19000/HyperionPlanning/: Refer log in debug mode for details
2009-04-27 14:25:57,344 [Timer-1] ERROR com.hyperion.cas.server.task.CASInActiveContextPingerTask.run(CASInActiveContextPingerTask.java:52) - IOException occured while pinging app with registered context path: http://servername:19000/workspace: Refer log in debug mode for details
2009-04-27 14:26:19,109 [Timer-1] ERROR com.hyperion.cas.server.task.CASInActiveContextPingerTask.run(CASInActiveContextPingerTask.java:52) - IOException occured while pinging app with registered context path: http://servername:10080/eas: Refer log in debug mode for details
2009-04-27 14:26:23,594 [Timer-1] ERROR com.hyperion.cas.server.task.CASInActiveContextPingerTask.run(CASInActiveContextPingerTask.java:52) - IOException occured while pinging app with registered context path: http://servername:19000/HyperionPlanning/: Refer log in debug mode for details
2009-04-27 14:26:28,313 [Timer-1] ERROR com.hyperion.cas.server.task.CASInActiveContextPingerTask.run(CASInActiveContextPingerTask.java:52) - IOException occured while pinging app with registered context path: http://servername:19000/workspace: Refer log in debug mode for details
2009-04-27 14:26:49,203 [Timer-1] ERROR com.hyperion.cas.server.task.CASInActiveContextPingerTask.run(CASInActiveContextPingerTask.java:52) - IOException occured while pinging app with registered context path: http://servername:10080/eas: Refer log in debug mode for details
2009-04-27 14:26:53,453 [Timer-1] ERROR com.hyperion.cas.server.task.CASInActiveContextPingerTask.run(CASInActiveContextPingerTask.java:52) - IOException occured while pinging app with registered context path: http://servername:19000/HyperionPlanning/: Refer log in debug mode for details
2009-04-27 14:26:57,937 [Timer-1] ERROR com.hyperion.cas.server.task.CASInActiveContextPingerTask.run(CASInActiveContextPingerTask.java:52) - IOException occured while pinging app with registered context path: http://servername:19000/workspace: Refer log in debug mode for details
2009-04-27 14:27:10,687 [Timer-0] ERROR com.hyperion.cas.web.util.memory.CASUsedMemoryTracker.run(CASUsedMemoryTracker.java:27) - Memory in use[12880 kb] = Total memory available[793837 kb] - Free memory available[780957 kb]
2009-04-27 14:27:18,937 [Timer-1] ERROR com.hyperion.cas.server.task.CASInActiveContextPingerTask.run(CASInActiveContextPingerTask.java:52) - IOException occured while pinging app with registered context path: http://servername:10080/eas: Refer log in debug mode for details
2009-04-27 14:27:22,984 [Timer-1] ERROR com.hyperion.cas.server.task.CASInActiveContextPingerTask.run(CASInActiveContextPingerTask.java:52) - IOException occured while pinging app with registered context path: http://servername:19000/HyperionPlanning/: Refer log in debug mode for details
2009-04-27 14:27:27,140 [Timer-1] ERROR com.hyperion.cas.server.task.CASInActiveContextPingerTask.run(CASInActiveContextPingerTask.java:52) - IOException occured while pinging app with registered context path: http://servername:19000/workspace: Refer log in debug mode for details
Recently there was an exercise done to change the Java heap size settings. I am wondering if it is related to that.
Thanks in advance,
Amol
Edited by: AmolDatt on Apr 27, 2009 7:05 PM

Hi,
Those error messages usually happen when Shared Services has just started up and before the other services have started, it sends out a ping to see if it gets a response from the other application servers, the pings will fail until the other services have started, once they have started them messages should disappear.
I would check that if any changes have happened to your MSAD or the account that shared services uses.
Cheers
John
http://john-goodwin.blogspot.com/

"There are currently no logon servers available to service the logon request." when trying to access a shared folder in domain environment.

Hi,
I already have a windows server 2003 working as a Primary Domain Controller (PDC) and now I created another windows server 2012 to work as an Additional Domain Controller (ADC).
- PDC is doing (Active directory domain services + DNS + DHCP)
- ADC is doing (Active directory domain services + DNS)
For testing purposes, I shutdown the PDC and let the ADC up and running. Now, Whenever I try to access a shared folder on any server in the domain, I got this message "\\x.x.x.x is not accessible. You might not have permission to use this network resource.
Contact the administrator of this server to find out if you have access permissions.
There are currently no logon servers available to service the logon request."
Actually, the replication of AD objects and DNS records between the PDC and ADC is done successfully. I also can resolve names using the ADC's DNS. Also, I can ping servers hosting the files I want to access.
Appreciate your help.

The PDCe is required for a lot of services, to include DFS.
Turn the PDC back on and try again. If it's still not working, ensure the file server has the correct DNS entries on the NIC.
I think I see what you were trying to test. The issue is that not all DCs are equal. Yes, they hold the same information, but some DCs do extra work. That is why FSMOs exist.
Let me know how it goes.
- Chris Ream -
**Remember, if you find a post that is helpful, or is the answer, please mark it appropriately.**

Shared Services issue with MSAD

Hi, I recently configured shared services to authenticate to a remote MSAD server. the configuration went well and all the users in the remote MSAD came thru to the shared services, and I can even provision the new users.
however, after the provisioning, no new users can login to the apps that were provisioned for them, there's always the authentication error.
p.s. there's already a working MSAD domain on shared service. I ran into the issue when I tried to configured a second one.
thanks

Hi
In shared service web interface, you will find in the top menu "synchronize external directory" or something like that.
Laurent

Error while configuring Shared Services v11.1.1.3 with websphere

We are trying to configure webpshere v6.1 with shared services v11.1.1.3 but during configuration getting following error in configtool.log file
(Jul 15, 2010, 08:09:32 AM), com.hyperion.cis.config.ClusterSetupDialogConsoleImpl, DEBUG, Product Foundation belongs to editDefaultOnly group.
(Jul 15, 2010, 08:09:32 AM), com.hyperion.cis.config.ClusterSetupDialogConsoleImpl, DEBUG, Default cluster doesn't exist, set default port # to: 28080
(Jul 15, 2010, 08:09:32 AM), com.hyperion.cis.config.ClusterSetupDialogConsoleImpl, DEBUG, Print EditDefaultCluster option only.
(Jul 15, 2010, 08:09:39 AM), com.hyperion.cis.config.ClusterSetupDialogConsoleImpl, DEBUG, Select to edit Default cluster.
(Jul 15, 2010, 08:09:45 AM), com.hyperion.cis.config.ClusterSetupDialogConsoleImpl, DEBUG, Set system values for EditDefaultCluster, host=ga016a2b1 , port=28080
(Jul 15, 2010, 08:09:45 AM), com.hyperion.cis.config.ClusterSetupDialogConsoleImpl, DEBUG, user select to edit default cluster -- host and port is:
(Jul 15, 2010 8:09:48 AM), Install.product.install, com.installshield.wizard.console.ConsoleWizardUI, err, java.lang.NullPointerException
STACK_TRACE: 10
java.lang.NullPointerException
at java.io.File.<init>(File.java:220)
at com.hyperion.cis.config.wizard.WebSphereDeploymentPanel.checkWASPermissions(WebSphereDeploymentPanel.java:262)
at com.hyperion.cis.config.wizard.WebSphereDeploymentPanel.queryExit(WebSphereDeploymentPanel.java:69)
at com.installshield.wizard.console.ConsoleWizardUI.doNext(Unknown Source)
at com.installshield.wizard.console.ConsoleWizardUI$ConsoleNavigationController.displayOptions(Unknown Source)
at com.installshield.wizard.console.ConsoleWizardUI.currentBeanChanged(Unknown Source)
at com.installshield.wizard.StandardWizardListener.currentBeanChanged(Unknown Source)
at com.installshield.wizard.Wizard$RunThread.run(Wizard.java:1822)
(Jul 15, 2010 8:09:48 AM), Install.product.install, com.installshield.wizard.console.ConsoleWizardUI, err, could not display error message panel -- exiting wizard
Could anyone can help us on this issue? why did this issue occur during configuration. we are not sure what was missing.

Hi
I'm having the same error message , but I was able to configure my HSS
Anyway, If I have all my Hyperion services running then suddenlly I get the error and I can not work any more with HSS
Maybe there is a limit in my connections or process or session in the database
Have you resolve your problem?
Regards
Loreto

Servers to shared services synchronization issues V11.1.2.2

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