ServerSideSync: track outgoing e-mails

Our customer wants to have the e-mails of thier sales to be tracked automatically. No matter if the e-mails are sent via outlook, tablet or mobile. They can't install CRM Outlook client.
ServerSideSync works perfectly for this scenario for incoming e-mails. They are created as an e-mail activity for the corresponding contact.
Outgoing e-mails are not tracked according to Microsoft and our own testing. Microsoft idea is to use crm e-mail activity in web client for e-mail. This is not practicable for our customer.
Any ideas how we can help our customer with a good solution?
Thanks! Adrian

Am I really the only one?

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My N97 is no longer able to send outgoing e-mail t...

After a hard reset, my N97 is no longer able to send outgoing e-mail through my Gmail account. I had to set up my e-mail account again on the N97 after the hard reset. I created the e-mail settings with the mailbox guide. I can retrieve my e-mail messages but I am no longer able to send a new e-mail message.
Now, when I create a new e-mail message (Options, Create message, E-mail) and I select "Send" after creating the message, the N97 keeps trying to connect to my mailbox and gives up after several minutes.
Before the hard reset, I had no problems receiving and sending e-mail messages on my N97, using my Gmail account. What should I do to make it send new e-mail messages?
Solved!
Go to Solution.

Sounds like something is wrong in your settings,
Either delete the account from your phone and set it up again or use the G-Mail website help to find the correct settings and manualy check and adjust your phones outgoing settings to match
= =
I already tried those without working. I have deleted the account from my phone and set it up again. Also, I used the G-Mail website Help to find the correct settings and manualy check and adjust my phone's outgoing settings to match. It is not sending the outgoing e-mail messages. I keep getting this notice: Connecting to mailbox. After a while it stops without sending the e-mail message.
It wasn't like that before the hard reset.

The e-mail message could not be sent. Make sure the outgoing e-mail settings for the server are configured correctly

I have a 2 server SharePoint farm.
All outgoing emails were working fine.
I just restarted both servers and now after that none of the emails are being sent. I am using OOB publishing workflow and it shows message:
The e-mail message could not be sent. Make sure the outgoing e-mail settings for the server are configured correctly.
Even if I setup Alert on some list, it doesn't send email.
I have checked that outgoing email setting in CA is defined and like I said it was working fine without problems but after restart it is showing error.
What could be the cause of this and how to fix it?
EDIT
I removed outgoing mail server in CA, added again and restart IIS but still emails from OOB workflow is not being sent. But email from Alerts are being sent. Don't know what to do now.

This is really weird, It works when an alert is set but workflows doesn't send emails... Can you create a simple 1 Step workflow in SPD to send an email when a specific field is set. See if this sends an email..
AJ MCTS: SP 2010 Configuration MCSA: Windows 7 If you find this post useful kindly please mark it as an answer :) TY
I created a test workflow which sends email to user and it is also not sending email. But I am getting email from SharePoint regarding "variation" page changes as well as alerts which I told above.

I updated to 5.0 and my outgoing cox mail is not working

I updated to 5.0 and my outgoing cox mail is not working. In coming is fine, but I can't send any mail.

I have the same problem with my iphone4 purchased in Hong Kong, I live in Guangzhou. How can I switch the maps app back to English?

Where is the file that keeps track of which mail items were open?

Searching for the file that keeps track of which mail items were open- sometimes it suddenly is shorter, forgets some of the items of mail that was open, in my 'in box' as it were.
just happened to me- 15 emails I wanted to keep open till I answered them are now lost back in the mail stack
any idea where i can find that, retrieve from a backup done last week?
any trick to fixing this problem?
hope so
i gotta track down some of those emails, will be a huge chore to do it one by one
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any idea where i can find that, retrieve from a backup done last week?
Good luck with that; it's not likely to happen.
any trick to fixing this problem?
You could just reply to the email right away, rather than putting it off until later, whenever "later" happens to be. Or, you could also put your emails that have not yet been replied to in a separate folder, and move them out into your Inbox when you have replied.
Mulder

The e-mail message cannot be sent. Make sure the outgoing e-mail settings for the server are configured correctly.

Hi,
I have SP 2013, and it was working properly. and workflows send emails perfectly. yesterday, i decided to build a fresh site collection so i deleted the old one and created a new one. now, workflows are unable to send emails. i'm sure it has nothing to do
with my mail server cuz no changes happened to it. i'm sure about the settings for outgoing mail on central admin. all i did, was to enter mail server IP in outgoing mail field and email below it.
in the workflow status the status says "error" followed by this message: "The e-mail message cannot be sent. Make sure the outgoing e-mail settings for the server are configured correctly."
Any help please?

Hi,
According to your post, my understanding is that you failed to send email after building a fresh site collection.
I recommend to verify that you have entered your SMTP server name correctly.
You can add it as FQDN e.g. ServerName.DomainName.
Here are a similar articles for your reference:
http://social.technet.microsoft.com/Forums/sharepoint/en-US/f0605f59-0baa-49c9-854e-0fb369a9e5a0/cant-seem-to-get-emails-to-send-in-sharepoint
http://alpesh.nakars.com/blog/sharepoint-outgoing-email-issue/
Best Regards,
Linda
Linda Li
TechNet Community Support

The picture ID on my outgoing Mac mail is not mine -- it's the photo of boyfriend of my mother in law is appearing as my ID photo. I have no link or connection with anybody or other accounts whatsoever, and I don't have ANY third-party networks myself.

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Nobody but you sees that photo, it does not appear on outgoing emails.
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1. We want to limit users ability to send outgoing e-mails to particular e-mail addresses.
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2. We also want to automatically hold all e-mails until either
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It may be a transaction message. If so when you check tomorrow, check on this chart. See if you see your error listed. http://www.blackberry.com/btsc/KB02960
Message Edited by jmrmb80 on 09-17-2008 11:07 PM
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

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dominic23:
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advisor81:
Why do you need to know the name? If you add an iCloud account in Mail all you really need is your Apple ID and password. The servers are automatically assigned.

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Up until last week, I was able to send outgoing e-mail from my me.com account. Now, I can't. I read somewhere that if you were away and connected to another server and then put the computer to sleep, that could be the problem. Any advice would be greatly appreciated.

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If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399

ServerSideSync: track outgoing e-mails

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