ServerStats. Not found the HP-UX server metrics.

Hi all,
I try to add a monitor for HP-UX system. When i trying to start the script, wls_oats.log include:
11:23:07,054 DEBUG [SessionIOForm] oracle.oats.olt.OracleFormBase.debug(OracleFormBase.java:66) Constructor
11:23:07,054 INFO [RunAutoPilotAction] oracle.oats.olt.OracleActionBase.info(OracleActionBase.java:303) --Action=/AnswerSessionQuestions.do: RunAutoPilotAction.answer()
11:23:25,626 WARN [RunAutoPilotAction] oracle.oats.olt.controller.action.RunAutoPilotAction.startAutoPilot(RunAutoPilotAction.java:272) Start AutoPilotAction...............0
11:23:25,641 INFO [RunAutoPilotAction] oracle.oats.olt.OracleActionBase.info(OracleActionBase.java:303) %%%%% under state: SESSION_OFF_AP_NOT_EMPTY do action: SESSION_START
11:23:25,641 INFO [RunAutoPilotAction] oracle.oats.olt.OracleActionBase.info(OracleActionBase.java:303) %%%%% switched to: SESSION_ON_AP_RUNNING
11:23:25,641 WARN [RunAutoPilotAction] oracle.oats.olt.controller.action.RunAutoPilotAction.startAutoPilot(RunAutoPilotAction.java:291) ...............Start AutoPilotAction 0
11:23:25,641 INFO [RunAutoPilotAction] oracle.oats.olt.OracleActionBase.info(OracleActionBase.java:303) Forward Name = success, Path =/pages/callNextFunction.jsp
11:23:25,860 DEBUG [ViewSessionDataForm] oracle.oats.olt.OracleFormBase.debug(OracleFormBase.java:66) Constructor
11:23:25,860 INFO [ViewSessionDataAction] oracle.oats.olt.OracleActionBase.info(OracleActionBase.java:303) --Action=/ViewData.do: ViewSessionDataAction.display()
11:23:25,969 INFO [ViewSessionDataAction] oracle.oats.olt.OracleActionBase.info(OracleActionBase.java:303) Forward Name = success, Path =.session.viewData
11:23:26,063 DEBUG [SessionStatusForm] oracle.oats.olt.OracleFormBase.debug(OracleFormBase.java:66) Constructor
11:23:26,516 ERROR [FrameworkManager] oracle.oats.datasources.FrameworkManager.onAlertMessage(FrameworkManager.java:477) <DataSourceAlertMessage tsid="t3://<host_name>:8088/oats/ds16" alertid="21" alertState="true" message="Error returning value:
Unable to Acquire Sample: Connect Error: Did not Receive expected Command Prompt
" timestamp="1263543806/>
11:23:27,469 ERROR [FrameworkManager] oracle.oats.datasources.FrameworkManager.onAlertMessage(FrameworkManager.java:477) <DataSourceAlertMessage tsid="t3://<host_name>:8088/oats/ds17" alertid="23" alertState="true" message="Error returning value:
Unable to Acquire Sample: Connect Error: Did not Receive expected Command Prompt
" timestamp="1263543807/>
(Telnet, SSL, HP-UX 11i, HP-UX 11(generic))
Is there anything else to do?

Hi
Can you try to login manually to do so open a dos window and type the following command:
+<ATS_HOME>\DataCollector\bin>plink.exe username@hostname+
See if that returns any errors.
Regards
Alex

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    GET     (Cache)     text/html     https://server/webdynpro/resources/sap.com/tcwddispwda/global/SSR/html/backdummy.html
    GET     (Cache)     application/x-javascript     https://server/webdynpro/resources/sap.com/tcwddispwda/global/SSR/js/autorelax.js
    The page https://server/webdynpro/resources/sap.com/tcmdmsrmcat~uisearch/Components/com.sap.mdm.srmcat.uisearch.master.Master/ProductForm30703.html is where the 404 error is being generated. And this error is also intermittent, so some time, the page will load with GET 200, but other times, it will show GET 404.
    Does anyone know what this ProductForm#####.html does? The ##### is a numerical value that seems to be incrementing on every catalog submission back to SRM shopping cart.
    MDM build 03.69
    Thanks.

    Sudhanshu appreciate your quick responses and the intermittent error is what's troubling me as well.
    Let me run through the SRM SC scenario for example:
    1. In shopping cart professional > Add Item > SRMMDM Catalog
    2. In the SRM-MDM catalog > Add an item to cart > Checkout
    3. After checkout, is where the intermittent error comes. Sometimes, the ProductForm.html is generated without a problem, and the product data is returned to the SRM SC in line 1.
    4. When we're back in the SRM SC professional > Add Item > SRMMDM Catalog  to punchout to the catalog again.
    5. Again, in the SRM-MDM catalog > Add an item to cart > Checkout
    6. Boom...the ProductForm.html page generates a 404 error.
    The scenario is similar from SUS to MDM, where for example, the first (or second or third) MDM punch out works, then all of a sudden, the 404 error is generated and it's always at the ProductForm.html where the 404 code is given.  I have yet to find a pattern to see what triggers this 404 error. Sometimes the first MDM punchout will generate this 404 error. Sometimes it will work up to 4 or 5 punchouts before the 404 error is generated.
    I'm have our BASIS team do a thorough analysis at the portal level to look for errors and still waiting for SAP's response.
    Another interesting thing is that this ONLY  happens in our dev box. In our QA box, we don't see such a behavior.
    Thanks for your time!

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