Service application development with Call manager express

Hi everybody,
I just wanted to know is there anyway to push a message to ip phone when using Cisco call Manager express?
Thanks,
Parisa

Hi,
thanks for your reply. I have not worked with CME but we have an application for CM and want to be abale to use it for CME customers as well. and therefore I need to ask some more questions:
-Can we edit authentication URL on phone? As i knew, Authentication url on CM is not editable from phone. It is set on enterprise parameters on Call manager administration. Is it possible to edit this value directly on phone in CME?
-If I redirect authentication url to my application, what should it return back?
Thanks,
Parisa

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Call Manager Express B-ACD with Call Manager 5 or 6

Can I use the Call Manager Express B-ACD with Call Manager 5 or 6, because there is no autoattendant in CCM 5 or CCM 6

Hi Zohaib,
With CCM (all versions), they do ship with a "stripped down" version of IPCC/CRA which is where the actual AA is built. But this is not really an "on box" solution :( You will need a seperate MCS box to install IPCC on and then integrate with CCM via jtapi. Here is a clip and link for CCM 5.x and a link for 6.x which is a rather large PDF which I am having trouble downloading today;
Cisco CallManager AutoAttendant
Cisco CallManager AutoAttendant, a simple automated attendant, allows callers to locate people in your organization without talking to a receptionist. You can customize the prompts that are played for the caller, but you cannot customize how the software interacts with the customer.
Cisco CallManager AutoAttendant comes bundled with Cisco CallManager on the Cisco CallManager 5 agent IPCC Express bundle.
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a0080531888.html#wp1026233
Check out the 6.1 Features and Services Guide here;
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.html
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Toll fraud traffic pumping on a Call manager express and unity express with an 800 toll free number.

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Thank you for the response Jaime.
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Starting a Cisco call manager express

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I have too 15 IP telephones 7902G
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Ì have to create an IP pbx and extensions of a municipality with that components.
I's like that anybody helps me in the starting configuration, Where can I find good documentation about a tipical case like this?
I have a lot experience in networking and IP telephony but I'm newbie in CCME.
Regards

To begin the configuration use "telephony-service setup" command which will prompt you for some of the basic configuration ie how many phones, starting DN, etc. To add additional feature refer to the admin guide provided by Jorge link.
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This topic first appeared in the Spiceworks Community

Much of Cisco's early SIP work involved proof of concept-proving that SIP worked in an IP telephony environment, with traditional features such as caller ID, call hold, call transfer, and three-way calling. Capabilities such as announcing a call transfer to the recipient before connecting the call (which involves setting up a media stream prior to connecting the call) had to be tested to make sure they would work through RTP streams and SIP-to-public switched telephone network (PSTN) gateways. Similarly, TDM out-of-band signaling (which passes information such as caller ID data) had to be passed via the SIP network.
Most of the early adopters of SIP technology were young service provider companies looking to differentiate themselves by providing IP-based services. They include Vonage, the IP-based telecommunications services provider that used Cisco SIP gateways and SIP analog telephone adapters (ATAs) to launch its service in 2001, and B2, a Swedish IP-based telephony service provider. But even companies such as Microsoft saw the promise of SIP as far back as 2001, when it launched the SIP-enabled Windows Messenger Update for its MSN .Net initiative. The Windows Messenger Update enabled MSN users to make SIP-enabled voice over IP (VoIP) calls from the MSN Messenger client, with Cisco providing the SIP infrastructure to Microsoft service provider partners.
Try URL:
http://www.cisco.com/en/US/netsol/ns340/ns394/ns165/networking_solutions_white_paper0900aecd80131325.shtml

Functions Call manager express

Hi,
I have a contact center express with standard licenses and over call manager express.
Can i can change the calls flow via web like in Call manager express CUE or is only for premium licenses?
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Thanks

Hi Zamoranoco,
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http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_programming_reference_guides_list.html
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Anand
Please rate helpful posts by clicking on the stars below the right answers !!

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Do CISCO make a GSM/GPRS gateway / interface card ?
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Thanks.

The Cisco GPRS Gateway Support Node Service Manager (GGSN-SM) is a set of tools that interface with the CiscoWorks desktop navigation user interface to perform provisioning and troubleshooting of access point names (APNs) and Cisco GGSN charging profiles. The Cisco GGSN-SM interfaces with the CiscoWorks LAN Management Solution (LMS) to provide an end-to-end management solution for Cisco Mobile Exchange networks.
http://cisco.com/en/US/products/ps6454/index.html

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can you tell me if I can install the recommended Unified MeetingPlace for a new Call Manager Express 8.0install?
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Hi there
Running Oracle Enterpride Edition 8.1.7
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null

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http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a00800941bb.shtml
Check the bug:
CSCed93627: Not able to reset 7970 back to factory defaults

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SJ Labs makes a Mac compatible softphone that will work with CCM 4.1.3.
http://www.sjlabs.com/
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Brandon

EX60 configuration with Call Manager 9.1

Dear All,
I am running CUCM 9.1
I have an EX60 Device which i need to register with call manager 9.1
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Malik.

Hi Malik,
Here we go
http://www.cisco.com/en/US/docs/telepresence/endpoint/codec-c-series/tc6/administration_guide/administering_endpoints_running_tc6_on_ucm90.pdf
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"go easy...step lightly...stay free "
- The Clash

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Hi,
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Regards,

Hi Ian,
I think I may have given you some bad info here. Sorry about that
Right to Use Feature Licenses
The following licenses do not Cisco software activation and you can begin using the features upon receipt of the Right to Use Notification
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Prerequisites
License Types
CME
IP Base & UC
Feature (Counted)
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IP Base & UC
Feature (Counted)
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Feature (Counted)
CUBE
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Feature (Counted)
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You should be good to go. But a quick note to
[email protected]
would be a fair idea.
Cheers!
Rob

Service application development with Call manager express

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