Service areas not considered during autom. item scheduling

Hello,
we've currently trying to activate the automatic scheduling of service orders in our CRM 5.0 SP4 system. The demands (service order items) should be assigned to resources according the ZIP code of the service recipient.
I made the settings for building up service areas mentioned on help.sap.com
(http://help.sap.com/saphelp_crm50/helpdata/en/e6/0f2288993743198bf26a2191635525/frameset.htm AND
http://help.sap.com/saphelp_crm50/helpdata/en/da/7d808043d244cf806dcf0d6e69381e/frameset.htm), however, it doesn't work yet.
In fact I don't understand yet how the resources are assigned to specific service areas. This is mentioned on the help pages, however, not described how it actually works.
Is this the only "missing link" - kindly tell me how to do this - or do I need to perform additional settings? The assignment itself works right now, however, not yet considering service areas.
I made a where-used analysis of the table where the service areas are maintained in, however, no hits.
Thanks & regards
Wolfgang

Hi Aziz,
I agreed with Mr.Ajay M reply ...add on to this "however i also faced this issue i.e.
"No planning Values but there are Actual Values - We can correct this issue by planning in KP06"
We faced the above issue- (we have added the new cost center in between & not planned in KP06- so while running KSS2 the same it has occured- so we have planned in KP06 & ran it done successfully...
As suggested by Mr. Ajay M considering of Fixed & var cost- in ML functionality will flow as system process.
Could you please try to maintain planning & run sure it will help as we also done the same.
Regd,
Khan.

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