Service Availability Report in SCOM 2012

Question

Hi, we are having SCOM 2012 SP1 and need a report on Service Availability for the below services running on the servers
Active Directory
DFS
DNS
PKI
DHCP
Also, would like to understand how the SCOM would report the service availability when there are network issues (primarily WAN Issues) preventing the SCOM Server from reaching the server Hosting the service.
Thanks,
Naren.
Thanks & regards, Naren.

Answer 1

Hi,
In order to generate reports on the services you mentioned, you need to go through two steps for starters.
1. You need to create Distributed Applications for the services (Active Directory excluded since that DA is already created when importing the AD MP) see https://technet.microsoft.com/en-us/library/hh457612.aspx for how it can be done.
2. You also need to create SLA´s (Service Level Tracking in the Authoring pane of the console) see https://technet.microsoft.com/en-us/library/hh230719.aspx
The behaviour can somehow be modified since you decide what should count as donwtime when creating your SLA. However, a server which become unreachable would most likely be classified as critical and therefore it would "bring down" your service
in SCOM.
Once you have created the DA´s you want, you can use the default report "Service Level Tracking Summary" Report under the category "Microsoft Service Level Report Library". Here, you can choose to go back to a certain time to display
your SLA levels. Be aware though, you can never go futher back than to the date where you created the DA and the SLA since that´s when the availability starts measuring.
Regards,
Daniel
Regards, Daniel