Service Battery & Check Battery appear with original battery & new battery

My older MacBookPro, purchased in November 2007, is continuously showing "Service Battery" in System Preferences: Energy Saver & in the battery icon drop down menu. "Check Battery" appears in the System Profiler. I have recalibrated both of the batteries. I purchased a new battery in February 2010 I am having the same issues.
What am I doing wrong? Is this a problem with my MacBookPro?
Original
Battery Information:
Model Information:
Manufacturer: Sony
Device name: ASMB012
Pack Lot Code: 0003
PCB Lot Code: 0000
Firmware Version: 102a
Hardware Revision: 0500
Cell Revision: 0303
Charge Information:
Charge remaining (mAh): 1995
Fully charged: Yes
Charging: No
Full charge capacity (mAh): 2028
Health Information:
Cycle count: 74
Condition: Check Battery
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 12384
New battery purchased 02/2010
Battery Information:
Model Information:
Serial Number:
Manufacturer: NewerTech
Device name: ASMB012
Pack Lot Code: 8641
PCB Lot Code: 1a20
Firmware Version: ff14
Hardware Revision: 0011
Cell Revision: 00c8
Charge Information:
Charge remaining (mAh): 348
Fully charged: No
Charging: Yes
Full charge capacity (mAh): 3953
Health Information:
Cycle count: 115
Condition: Check Battery
Battery Installed: Yes
Amperage (mA): 2883
Voltage (mV): 11680

not sure if this will help, but i will post my experience as well. i purchased the macbook 13" about 1 year ago. the battery had less than 100 cycles, and health was above 90%. within the last week, i noticed that my macbook shutdown without warning when the battery life reached about 25-30%. so before the computer reached that level, i plugged the power cord, but that caused the computer to shut down. i then noticed after turning the computer back on that "Service Battery" showed up on the menu bar. after reading the forums, i decided to take the macbook to an apple store. the genius took the computer and opened the casing. apparently, the problem was major dust inside the computer causing a malfunction. after cleaning it, the macbook worked perfectly.
so far, it's been about 5 days since i took the computer to the apple store, and no further problems to report. so before buying batteries, this might be help your issues. hope this helps!

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Service Battery appeared again along with fast battery drain on Mavericks 10.9.4 with iTunes 11.3

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Hi there Sproox,
You may find the information in the article below helpful.
OS X Mavericks: Battery conditions
http://support.apple.com/kb/PH14197
Service Battery: The battery isn’t functioning normally, and you may or may not notice a change in its behavior or the amount of charge it holds. Take your computer in for service. You can continue to use your battery before it’s checked without harming your computer.
-Griff W.

Do I have to backup my MBP when I go check my computer about 'Service Battery'?

So recently I noticed that when I click my battery information it shows 'Service Battery'...I did my research and found that it's best to make an appointment at the Apple store. Now I was going to make an appointment right away but I am worried if I am going to lose everything on my computer since I have never done any backups on it. (I know, not a smart thing to do) So my question is if I should wait to buy a hard drive and then make an appointment or would everything still be on my computer after they are done seeing what the problem is?
A few more questions being how much does getting my computer checked by them cost? How much would a new battery cost if my computer is not covered anymore? Last being what is a great and not expensive hard drive for my 2012 MBP?
Thank you.
(ALSO I dont really know if this is important but recently my original charger broke and I purchased a $20 one online, would that have anything to do with the whole 'service battery' problem??)

>> How much would a new battery cost if my computer is not covered anymore?
US $129 or $199 depending if a Retina model.
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=Macn otebooks
If you purchased AppleCare, it's possible that both battery & original charger would be covered.

My kid just got an iPod 5th gen (today from Santa) and it won't power up or charge. The only response is when I connect the USB and press the power button or front button the Battery appears with red line and lightning symbol. No other response at all.

Sorry about the long title.....its my first post.
My kid just got a brand new iPod 5th generation (today from Santa) and it won't power up or charge. The only response is when I connect the USB and press the power button or front button the Battery appears with red line on left and lightning symbol below. There is no other response at all no matter what I do, including holding both buttons down for extended period. My other kid got one and it works perfectly.....I have interchanged usb cables ports etc. but still no response....I would really appreciate any help.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Make an appointment at the Genius Bar of an Apple store since you have a hardware problem with the iPod. This is because as you said the same cable works with another iPod.
Apple Retail Store - Genius Bar

Service battery appears

Hello, i bought my aluminum macbook in april/may of 2009. Over the past couple of days, i have been experiencing much shorter battery life, along with the message under the battery menu, "service battery".
As of right now, the istat widget reports that the battery has went through 335 charge cycles, and battery health has been fluctuating, right now it is at 54%, but last night was 71%.
Could the battery problems be purely a software problem, or is the problem with the battery itself? Should I buy a new battery?

Try resetting the SMC:
http://support.apple.com/kb/HT3964
Which is about the only software thing you can do.
My guess is that you've killed the battery--that's a lot of cycles for just about a year. I bought mine at the same time you did and I have 79 cycles. More reading:
http://www.apple.com/batteries/
http://www.apple.com/batteries/notebooks.html

HT6114 i have a problem with notification of service battery since i installed mavericks. My macbook air is 2012 version.

i have a problem with notification of service battery since i installed mavericks. My macbook air is 2012 version. Any solution?

This from the crash log
Dyld Error Message:
Library not loaded: /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
Referenced from: /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
indicates there is a missing library on your system. What problems were you having before that caused you to delete Safari? How did you delete it?
You're best bet in this case is to re-install the OS. While doing a re-install will not normally harm your user data having a good working backup in cases like this is essential.

"Service Battery" after 106 cycles, 1 year

When I got my MBP, I got an second battery, because I expected to sometimes have long periods without access to AC power. In order to wear the batteries down evenly, I decided to (under normal circumstances) use each battery for a month at a time, calibrating each at the start of its month. Each battery was marked on its bottom (the side you can't see when it's installed) in magic marker, with the one coming with the computer being 1, and the other being 2.
When the computer was a little over a year old (and, unfortunately, I did not extend Apple Care), I began to have problems with the original battery. Specifically, when I swapped it back into the computer after using #2 for a month, and I began to go through the calibration steps, when I got to the step of disconnecting the AC power, the computer only ran for a few minutes then shut off without warning. After that, the computer indicated "Service Battery".
This was a few months ago. I have just been using the second battery alone meanwhile, but would like to try to resolve this situation--hopefully, without having to buy a new battery.
This is what System Profiler says right now about this battery:
Charge Information:
Charge remaining (mAh): 0
Fully charged: No
Charging: Yes
Full charge capacity (mAh): 221
Health Information:
Cycle count: 106
Condition: Check Battery
Battery Installed: Yes
Amperage (mA): 1580
Voltage (mV): 12515
The menu bar charging indicator says (0:17), and the menu itself says "Service Battery" and "45% full".
Is there anything that either I can do myself, or that a Genius at an Apple Store could do, to save me from the cost of buying a batter to replace this one? I believe Apple feels that their batteries should last at least 300 cycles over three years. Mine only got to one-third of that.

Condition: Check Battery
You need a new battery. Take your computer to an Apple Store. The staff will be able to check to determine if your model MacBook Pro qualifies for a free battery.

Help macbook pro battery 'Service Battery' ?

I got an old mac book off newegg in September it was a macbook pro late 2006 model with the duo core processor. It originally had 2 gb of ram I wanted more so I ordered some now I have 4 gb of ram.Keep in mind I ordered the correct ram for the macbook pro. I installed it,now ever since then it says Service Battery. I even tried to take out the battery for 5 minutes then put it back in the 'Service Battery' is still there when you roll over the battery. This is my 2nd battery I have had with this mac book I purchased it in October.
Here is my current battery info:
Model Information:
Manufacturer:          SMP
Device name:          ASMB012
Pack Lot Code:          0002
PCB Lot Code:          0000
Firmware Version:          0110
Hardware Revision:          0500
Cell Revision:          0200
Charge Information:
Charge remaining (mAh):          0
Fully charged:          No
Charging:          Yes
Full charge capacity (mAh):          2863
Health Information:
Cycle count:          94
Condition:          Check Battery
Battery Installed:          Yes
Amperage (mA):          2333
Voltage (mV):          12085
They told me to go to the genius bar to see if it is the battery or the mac book itself.
I just am freaking out because I can not afford another mac book nor battery and I just got this battery I have now in October.

I am sad to tell you that you did not order the correct RAM for your MBP. The maximum RAM for a Core Duo MBP is 2GB. You indicate that your problems commenced with the installation of the excessive RAM. This strongly suggests that there is a correlation. I would recommend that you put back the old RAM and see if the problem goes away. If not take it to an Apple store. There may be residual effects from the wrong RAM that may need to be addressed.
Ciao.
PS: I also have a 2006 Core Duo and my response has been done on same. I still think it is a great MBP, slower than the new ones but does the same things, plus I like the silver key board.

I just bought my mac, yesterday. why is it already saying "service battery"?

when i go to the battery, it says service battery.
I JUST BOUGHT IT YESTERDAY.
what do i do?

Ralph Landry1 wrote:
Of course, new should mean new...I would be more than a little annoyed if mine failed right out of the box.
But the other side of it, if they thoroughly test it and only the battery is bad, you have a machine that has actually undergone more testing than they get off the production line...as the battery failure clearly shows
One side of me hates a failed item, other side likes a fully tested and passed item.
To me it wouldn't really matter what they did to test it. I would simply want either a new unit, in a sealed box just like all MBPs come, or my money back.
I wouldn't want it taken apart, repaired, tested, nothing. That is for them to do after I have left the store with what I original bought, A New Macbook Pro that works as it is supposed to without bad parts.
I really don't understand why that is not acceptable and that I or anyone else should accept anything else.
I also don't understand why anyone would even suggest that it be repaired as it is one day old and this problem was apparent right out of the box.
If they said to me "Well we checked it out and it's just the battery and we will replace that". I'd say "fine I would like to return it on the 14 day full money back policy". Thank you and walk out of that store.

A1212 Macbook Pro Cooling Fan Speed / SMC / Service Battery

Background:
I've owned my A1212 Macbook Pro Core 2 Duo since launch (Thanksgiving 2006 I believe). For some time now the temperature has been quite warm - more recently my right cooling fan has intermittently sounded like a jet engine and failed to speed beyond 1,500-2,000 rpm intermittently.
1. I ordered the correct cooling fan for A1212 right and replaced.
2. When I rebooted Macbook Pro here is what I see for temps in hardware monitor
AMBIENT TEMP 31C/88F
CPU A 44C 111F
CPU CORE 1:36C/97F
CPU CORE 2:39C/100F
"SMART DISK" — [DOES THIS MEAN THERE IS A SENSOR THAT IS NOT REGISTERING]
The hottest temp recorded is 109F/ CPU A temperature diode
The new cooling fan is majorly cooling the mac much better than prior fan.
3. I can't find ANY way to stop the mac from running both cooling fans at 6,000rpm
a) reset SMC (tried holding down power button 20 seconds after disconnecting battery
b) reboot
c) remove smcfancontrol
d) use smcfancontrol
e) monitor with temp monitor, hardware monitor, istat pro
f) no runaway processes - not even hot
4) I notice ( this was also showing up before install of new fan) in my battery icon it indicates "Service Battery" - while I do have a 4 yr old computer there was a recall on batteries so this battery is maybe 3 yrs old and I usually use computer plugged in.
I do not have my snow leopard boot dvd readily available to run hardware test on sensors, however techtool pro does not report any issues. I have not found any terminal commands to force the fan speed down nor any indication I have any apps that are accelerating it.
It appears that my fan speeds are accelerating shortly after power up - before OS X is even loaded completely - and never slow to normal speed except when mac is asleep.
IS IT POSSIBLE TO CONNECT THE FAN INVERTED (THE TWO PINS) MESSING UP ABILITY TO CONTROL FAN SPEED?
IS IT POSSIBLE THAT I INADVERTENTLY BROKE SOME SENSOR "SMART"?
I am thinking more and more that this is hardware related like a sensor. Any assistance would be greatly appreciated, while I don't have a Jet engine I have a very noisy mac

Hi N,
SMART reports on a number of checks on the HD. I don't believe that's any part of the current issue.
I agree with you that my first inclination is toward a sensor issue; by default, if the sensor's are not reporting properly, the fans run full speed/6000RMP.

Service Battery Goofiness

Last evening I was using my MacBook, watching videos on Youtube and what not. I had plans that night, so I just closed the lid and got up and left. The computer usually falls asleep and when i get home I just open the lid, and everything is right where I left it. Yesterday I was gone for about four hours, I don't remember how full the battery was when I left, but when I got home, I opened the lid, and screen flashed, and the computer when to sleep. I tried turning it on and nothing happened. I plugged it into the wall and it turned on. The battery read 0%, and it said "service battery," which was weird, it only has about 151 cycles and 88% health. As it was charging it said it only had 9 minutes, and I was thinking no way is it going to charge fully in nine minutes. I charged it till it said about 19% and I took it off the wall; the battery read 94% full, and about 3.5 hours which is normal. It no longer said to service the battery. I turned it off, let it fully charge, and called it a night. This morning I got up, turned it on, the battery was full and said three and some hours of life left. I started to check my email, Facebook, Youtube, and all that stuff. Then suddenly the computer just goes to sleep again. The lid was open, and the battery was still about 95%-ish. I plugged it into the wall and turned it on, the battery read 0% full and "service battery," as I am typing this, it jumped back up to 94% and no longer says I need to service the battery. I usually, let the battery get down to halfway before I charge it, and I always take it off the charger when the battery is full. Could this be an issue with Lion maybe, or the battery. It's a new battery as of February. Any ideas?

Hi, I have lost 2% on my maximum battery charge. It now *suddenly* charges up to 98% claiming that the battery has to be serviced - again. This is already my 3rd !! battery in 3 years.
//MBP early 2008 - the worst MacBook (pro) Apple ever made)//

After upgrading to OSX 10.7.4 it says "Service Battery"

Just upgraded to 10.7.4 and my MacBook Pro (mid 2010) now says "Service Battery". I have
reset the SMC, with no results
completely discharged then recharget the battery, no results
Repaired disk permissions, no results
Verified the disk, appears to be OK so won't repair it.
The battery status was "Good" until I updated.
Anyone with the same issue? Any suggestion on how to solve this?

vrlink wrote:
Hi,
It all is a lot confusing because in that article and others it says the battery of my MBP (builtin battery) doesn't need to be calibrated.
I actually followed the directions in
http://support.apple.com/kb/HT1490
reference from your post above " pre-calibrated " at time of purchase.
This does not preclude " re-calibrating" as general maintenance.
more info on battery health: https://discussions.apple.com/thread/1764220?threadID=1764220
MacBook Pro, Mac OS X (10.7.4), 2.4GHz IntelCore i5 320 HD 8GB RAM ParallelsDesktop6.0

Service Battery error message for a battery that looks ok

Hello,
I have a 13 inch Macbook Pro with model number 5,5 and after upgrading my hard drive to a WD scorpio black 750GB and also adding 8 GB of Kingston memory I get a Service Battery error message. My OS is 10.6.8. The strange is that my battery is in a fairly good condition. I did check with coconut battery and it looks ok. I also add a print screen.
Does anyone knows how can I remove this error message ?
Do I have to replace my battery ?

Service battery means replace battery as soon as possible.
Reset SMC and see whether it changes the notification.
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Best.

Service Battery Message - Apple Care?

I am not sure my battery is officially bad now.
I occasionally get the "Service Battery" warning message in the Power menu. In those cases iStat Pro shows 74% capacity. I have 373 charge cycles. Is there anything I can do to make this go away? I tried SMC reset and conditioning the battery, following Apple's instructions. I ran it down to 0, then let it rest for 5 hours, then charged again.
Once it's fully charged, iStat Pro shows 84% capacity. I don't know why capacity indicators would fluctuate that much, it seems weird.
I have two questions - one, is this battery bad? And, two, would it be replaced under warranty.
This is a MacBook Pro 17 unibody early 2009 with the non-replaceable battery. I have read here the battery is supposed to last 1000 charge cycles. I have also read that the battery is excluded from the 3 year AppleCare warranty. If I only have 1 year on the battery, then I would be well outside that already, machine is 1 1/2 years old.

It seems likely that the battery is not performing as well as it ought. However, The standard Apple claim is that you should reach 1000 charge cycles while still retaining at least 80% of original battery capacity. I interpret this as meaning that Apple are unlikely to entertain a claim unless the capacity is clearly below 80% with less than 1000 cycles completed.
The issue of warranty is in some ways complex. However there is a general principle which Apple seems to have encompassed that any significant shortfall in performance compared with their public claims is possibly compensable. I think this is partly to try to keep customers happy so that Apple's market share is not adversely affected by service issues.
Regarding calibration (which you have done): this is I understand a way of establishing the original capacity of the battery more accurately so that condition can be more reliably assessed later. There are various theories about how often this needs to be done. I think if you were concerned about your battery's condition I would be inclined to do a recalibration before approaching Apple. This will help you get a reliable measure of current condition.
iStat Pro & System Profiler probably use somewhat different algorithms for their calculations. This could easily explain the inconsistencies. When both agree to the extent that the battery is less than satisfactory a case for free replacement will be stronger.
Neville

Service Battery & Check Battery appear with original battery & new battery

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