"Service Battery" Help

I noticed that the service battery indicator has appeared on my Macbook Pro. I downloaded an app called battery health that gave me this information:
Current Max: 2815/5770 mAh
Health: 49%
Details:
Cycles: 396
Age: 1.5 Years
Manufacture Date: Dec 18, 2012
I purchased my Macbook in March of 2013, and I haven't replaced the battery before. I'm a little dubious that the battery could fail so quickly but I am a heavy user as I use this computer for business. Anyone have any suggestions?

You should bring your MacBook Pro into an Apple store and have them run diagnostics on it. It may be that the battery is bad, but I have seen where an issue with the logic board can show that the battery needs service.
If you have AppleCare then it should cover any repair needed.

Similar Messages

Macbook Pro 'Service Battery' Help

PLEASE HELP my mid-2010 13 inch MBP has the service battery alert pop up!
What I want to know is what exactly caused this and what can I do this to fix it?(BTW my one year manufacture's warranty just conveniently ran out)
Could it be that the battery is defective or due to my own use?
(Overheating? I have a Speck Plastic case put on and it rests on my bed or my lap when in use. Fans make get pretty loud when games are like running WOW or The Sims 3 or when playing a movie. Not knowing any better for the first few months it was for the most part always on charge).
Speck Case:
http://www.amazon.com/Speck-Products-See-Thru-MacBooks-Aluminum/dp/B002EL4M98/re f=sr_1_4?ie=UTF8&qid=1315768932&sr=8-4
I have had it just over a year:
Battery Information:
Model Information:
Manufacturer:          SMP
Device Name:          bq20z451
Pack Lot Code:          0
PCB Lot Code:          0
Firmware Version:          201
Hardware Revision:          000a
Cell Revision:          165
Charge Information:
Charge Remaining (mAh):          2133
Fully Charged:          No
Charging:          Yes
Full Charge Capacity (mAh):          4472
Health Information:
Cycle Count:          415
Condition:          Service Battery
Battery Installed:          Yes
Amperage (mA):          2657
Voltage (mV):          11993
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          10
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Wake on LAN:          Yes
Current Power Source:          Yes
Display Sleep Uses Dim:          Yes
PrioritizeNetworkReachabilityOverSleep:          0
RestartAfterKernelPanic:          157680000
Battery Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          2
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Display Sleep Uses Dim:          Yes
Reduce Brightness:          Yes
RestartAfterKernelPanic:          157680000
Hardware Configuration:
UPS Installed:          No
AC Charger Information:
Connected:          Yes
ID:          0x0100
Wattage (W):          60
Revision:          0x0000
Family:          0x0085
Charging:          Yes

I'm sorry but I'm wondering about the numbers....5018 full charge capacity and cycle count 36...it goes just pretty less
A replacement sounds badly
I've just done a SMC reset (as guidelines here
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC
     but it doesnt work
Gotta calibrate it but Apple says Just Macbook generations before 2009 need to do the calibrate, isnt it???
Portables with built-in batteries
Current Apple portable computer batteries are pre-calibrated and do not require the calibration procedure outlined in this article. These computers use batteries that should be replaced only by an Apple Authorized Service Provider.
MacBook
MacBook (13-inch, Late 2009) and later
MacBook Air
MacBook Air, all versions
MacBook Pro
MacBook Pro (Retina, 13-inch, Late 2012)
MacBook Pro (Retina, Mid 2012)
MacBook Pro (13-inch, Mid 2009) and later
MacBook Pro (15-inch, Mid 2009) and later
MacBook Pro (17-inch, Early 2009) and later

Help macbook pro battery 'Service Battery' ?

I got an old mac book off newegg in September it was a macbook pro late 2006 model with the duo core processor. It originally had 2 gb of ram I wanted more so I ordered some now I have 4 gb of ram.Keep in mind I ordered the correct ram for the macbook pro. I installed it,now ever since then it says Service Battery. I even tried to take out the battery for 5 minutes then put it back in the 'Service Battery' is still there when you roll over the battery. This is my 2nd battery I have had with this mac book I purchased it in October.
Here is my current battery info:
Model Information:
Manufacturer:          SMP
Device name:          ASMB012
Pack Lot Code:          0002
PCB Lot Code:          0000
Firmware Version:          0110
Hardware Revision:          0500
Cell Revision:          0200
Charge Information:
Charge remaining (mAh):          0
Fully charged:          No
Charging:          Yes
Full charge capacity (mAh):          2863
Health Information:
Cycle count:          94
Condition:          Check Battery
Battery Installed:          Yes
Amperage (mA):          2333
Voltage (mV):          12085
They told me to go to the genius bar to see if it is the battery or the mac book itself.
I just am freaking out because I can not afford another mac book nor battery and I just got this battery I have now in October.

I am sad to tell you that you did not order the correct RAM for your MBP. The maximum RAM for a Core Duo MBP is 2GB. You indicate that your problems commenced with the installation of the excessive RAM. This strongly suggests that there is a correlation. I would recommend that you put back the old RAM and see if the problem goes away. If not take it to an Apple store. There may be residual effects from the wrong RAM that may need to be addressed.
Ciao.
PS: I also have a 2006 Core Duo and my response has been done on same. I still think it is a great MBP, slower than the new ones but does the same things, plus I like the silver key board.

Service battery error. Need help

I bought this macbook pro in early 2011. Since then it has been working great but from last night I am seeing an error under my battery icon which says "Service Battery". Do I need to worry about this? Should I get a new battery or it can go by doing something else?
P.S. My battery charge cycles has increased 700 cycles and I get around 2 hours on a 100% charged battery.

It's telling you your battery is on it's last legs.
Replace at your leisure.

The battery for my macbook pro 13 says "service battery". Now I want to get a replacement but the reviews for it are horrible! Does anybody have any suggestions?

The battery for my macbook pro 13 says "service battery". Now I want to get a replacement but the reviews for it are horrible! Does anybody have any suggestions? I don't want to spend 130 dollars on something I'm going to have to replace in less than a year (which is what normally I been reading) I do design work and I take my mac everywhere. Having to always look for a plug or having to be constantly plugged in doesn't sound ideal to me. Please help me. what should I do???

Why does it matter if it a scam????? I'll let you figure that out by yourself. If I'm going to replace it, why should I be contempt with a battery that I have to replace within months (as stated by some people in the comments). The issue here is not if I should or not replace it OBVIOUSLY I'm going to have to before it starts going crazy. The underlying issue is why is the replacement battery for a lack of better words " a bit crap." It comes with a 3 month guarantee?? Is that a joke?!??!?! Some people complained it malfunction after only 8- 9 months? I'm sorry but as an Apple fan I think it's absolutely rubbish. I know there is no magic cure I'm just hoping someone shines the light on how crappy this replacement is.

Macbook Pro does not turn on, service battery

Heres the backstory. One day, my mac simply wouldnt turn on. No video, no chime. Just one indicator light turns on, then turns off a few seconds later. then turns back on. After that happened, I brought my laptop to school the next day and plugged my friends charger into my computer and it worked. I got home and used it as a desktop for a while keeping it charged and plugged in. Then I needed it for school, so I unplugged it, and it couldnt come on again, exacty like before, just the indicator light coming on and off. i brought it home and charged it to full again, and it turned on, but it only worked if it was charged. if the charger led was green, it would work but if it was orange, it wouldnt. When it did work, under the battery status read "Service Battery." So I used it as a desktop, and then it froze, i force shutdown and now, even though charged, does the indicator light thing.
tl;dr, when i press the power button, nothing happens except the indicator light turning on then off then on again. Not sure if it is problem with charger, or my "Service battery," All i know is that when i use my friends charger it works, but mine gives the problem stated above. Worked for a while when charged to 100%, now doesnt.
MBP 7,1 33 months old tried smc resets, pram resets, didnt work.
Any help is appreciated, thanks.

OS X is telling you that the battery isn't working, so it has to be replaced. When you see "Service Battery", it means that your battery has to be replaced.
In Early 2008 and older MacBooks Pro, you can buy the battery at the Apple Online Store and replace it yourself. If you have a newer MacBook Pro, take your MacBook Pro to an Apple Store or reseller to have the battery replaced.
It's normal that batteries fail after years because their capacity goes down with charges

Service Battery appeared again along with fast battery drain on Mavericks 10.9.4 with iTunes 11.3

I upgraded to Mavericks on my MacBook Pro about a month ago and bluetooth connection problems with my Bose Mini Soundlink and UE Boom were resolved but everything else went haywire from the dreaded Service Battery message, email, to wifi issues. After a few days of hair pulling and looking for solutions, the problems just went away, and everything went fine again. Two days ago iTunes came out with an update and I installed it. I first noticed the battery lost capacity from 87% down to 74% with just 299 cycles on it. Now the Service Battery warning is back and the battery doesn't seem to last that long anymore. I've removed Google Chrome, done SMC reset, battery reset, and the whole kit and caboodle of tricks from forums but none worked. I tried removing iTunes but I can't. I have a lurking idea this is a software issue. Any tricks out there to get this back into shape?

Hi there Sproox,
You may find the information in the article below helpful.
OS X Mavericks: Battery conditions
http://support.apple.com/kb/PH14197
Service Battery: The battery isn’t functioning normally, and you may or may not notice a change in its behavior or the amount of charge it holds. Take your computer in for service. You can continue to use your battery before it’s checked without harming your computer.
-Griff W.

Mac Book Pro Service Battery Options

Hi, I have a Mac Book Pro 5,5 mid 2009 13'.
The battery status shows up as "service battery". Can anyone tell me what are my options and also if I don't do anything, what are the consequences.
Here is my battery's info.
Thanks,
Macs for the Win.

Hi Macs for the Win,
If you are seeing a "Service Battery" status on your MacBook Pro, you may find the information outlined in the following article helpful:
Service Battery: The battery isn’t functioning normally, and you may or may not notice a change in its behavior or the amount of charge it holds. Take your computer in for service. You can continue to use your battery before it’s checked without harming your computer.
OS X Yosemite: Battery conditions
For more general information about Mac notebook batteries, you may also find these articles useful:
Mac notebooks: All about batteries - Apple Support
Mac notebooks: Determining battery cycle count - Apple Support
Regards,
- Brenden

Macbook Pro Battery-Service Battery Signal

Hello,
Ever since I upgraded to the mavericks operating system I have had an error message stating Service Battery. Does this mean I need to take my mid 2010 macbook pro lap top to purchase a new battery or is it an error created from the mavericks operating system? It just seems very co incidental this has occurred.
Any help would be much apprecaited

Try resetting SMC.
    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
   "Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
Genius Bar reservation
http://www.apple.com/retail/geniusbar/

Can Any one Tell me how to fix service battery macbook pro13.3 inch 2011 body style?

i am getting Service battery Message . my macbook book is 13.3 2011 Body style. can anyone tell me how to fix this ??

If a SMC reset does not help, a new battery is in your near future:
http://support.apple.com/kb/ht3964
Ciao.

Service Battery Message - Apple Care?

I am not sure my battery is officially bad now.
I occasionally get the "Service Battery" warning message in the Power menu. In those cases iStat Pro shows 74% capacity. I have 373 charge cycles. Is there anything I can do to make this go away? I tried SMC reset and conditioning the battery, following Apple's instructions. I ran it down to 0, then let it rest for 5 hours, then charged again.
Once it's fully charged, iStat Pro shows 84% capacity. I don't know why capacity indicators would fluctuate that much, it seems weird.
I have two questions - one, is this battery bad? And, two, would it be replaced under warranty.
This is a MacBook Pro 17 unibody early 2009 with the non-replaceable battery. I have read here the battery is supposed to last 1000 charge cycles. I have also read that the battery is excluded from the 3 year AppleCare warranty. If I only have 1 year on the battery, then I would be well outside that already, machine is 1 1/2 years old.

It seems likely that the battery is not performing as well as it ought. However, The standard Apple claim is that you should reach 1000 charge cycles while still retaining at least 80% of original battery capacity. I interpret this as meaning that Apple are unlikely to entertain a claim unless the capacity is clearly below 80% with less than 1000 cycles completed.
The issue of warranty is in some ways complex. However there is a general principle which Apple seems to have encompassed that any significant shortfall in performance compared with their public claims is possibly compensable. I think this is partly to try to keep customers happy so that Apple's market share is not adversely affected by service issues.
Regarding calibration (which you have done): this is I understand a way of establishing the original capacity of the battery more accurately so that condition can be more reliably assessed later. There are various theories about how often this needs to be done. I think if you were concerned about your battery's condition I would be inclined to do a recalibration before approaching Apple. This will help you get a reliable measure of current condition.
iStat Pro & System Profiler probably use somewhat different algorithms for their calculations. This could easily explain the inconsistencies. When both agree to the extent that the battery is less than satisfactory a case for free replacement will be stronger.
Neville

"Service battery" msg after installing ram

Hello, I have some trouble with my macbook (6.1 with OSsl 10.6.8).
I installed some RAM yesterday (up to 4GB from 2GB, 2x 2GB SODIMMS) and everything was OK.
I wake up this morning and opened the lid (I didn't shut down last night) and macbook is "dead", like the battery is drained, but the led in front side was lit.
Anyway I connected the power and tried to start the system. Nothing, I closed the lid and opened it again and it started, once I went in OS I realized that the battery is at 57% so it doesn't make sense on why it shutted down...
Also it says at the battery icon "service battery" now, even if it seems to function normaly and the cocconut battery is not reporting anything unusal.
When I installed the new RAM I unplugged the battery from the main board to avoid any static electricity damage, I installed the RAM and then just plugged back the battery.
I followed a picture by picture guide from ifix it (just in case it helps) and didn't touched anything else, or at least I think so.
I reopened and unplugged/plugged the battery on the board again but nothing changed.
Any idea on what I possible did wrong or umplugged by accident?
Thanks in advance.

Sorry for the double post, but I can't find any edit button.
I noticed that the behavior from this morning is coming back again when I close the lid for more than a few minutes.
When I open the lid the monitor is not open and after I press the power button for a few moments to close and press it again it is like recovering the last session from a battery drain fall asleep.

'Service Battery' status after upgrade to 10.9.2

After I upgraded my MBA mid 2012 to OSX 10.9.2....I keep seeing the battery status show up as 'Service Battery' very regularly....most of it shows up and a few times, it shows regular 'Battery' status.
The charge cycles for the battery is currently at just 367...and I believe Apple promises atleast 1000 charge cycles
What is going wrong here ?
Is this a software bug or is it really my MBA's battery that is going down ?
Help appreciated.
Regards,
Chandan

Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
Best.

Service battery message after only 147 cycles

I have a 2010 Macbook Pro with Mavericks on it.
After only 147 cyles I am getting a message that says "Service Battery"
Why would this be happening?
I did some searching and see it might be a common problem? Is Apple going to fix this?
Doesn't make sense after that many cycles to need to replace the battery....

Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
Best.

"Service Battery" after recalibration and SMC reset

I purchased a unibody 13'' MacBook Pro 13 months ago (and didn't have the foresight to buy Apple Care, oof) and I've lately been running into some battery issues.
I live overseas and I've been traveling a lot recently. I just moved into a new apartment and finally settled in. Within a few days I noticed that my battery was only lasting about 2 hours. I figured it was because I am forced to use a VPN for most my websites. Anyway. Using an app called Coconut Battery, the capacity of the battery was about 78% of its designed 5450mAh.
I recalibrated my battery last night and woke up to find the battery life had not improved. Following the Apple guide, I rest the the SMC and PRAM.
After it rebooted, it now says "SERVICE BATTERY." The battery got up to 99% charge and stayed there for over an hour before it finally charged. But now, my capacity, after only 70 cycles, is 52%, 2859mAh.
What would cause such a dramatic decrease in battery capacity for my laptop?
What are my options for remedying this issue? Draining the battery and attempting to recalibrate again?
Any help would be greatly appreciated.
Charge Information:
Charge remaining (mAh): 2859
Fully charged: Yes
Charging: No
Full charge capacity (mAh): 2859
Health Information:
Cycle count: 70
Condition: Check Battery
Battery Installed: Yes
Amperage (mA): 262
Voltage (mV): 12587

When you get the service battery message the battery needs to be replaced - it is like the service engine warning lamp on a car or the robot waving its arms and yelling "Danger Will Robinson."
If you have Apple's 3 year AppleCare you may be able to get the battery replaced under warranty - Apple says the battery should retain 80% of its charge after 1000 cycles and you didn't even get 1000 cycles out of it. Even if it isn't still under warranty you can at least ask for free replacement or a price break since it failed before reaching 1000 cycles. I know people who have been successful with such an appeal.

"Service Battery" Help

Similar Messages

Maybe you are looking for