'Service Battery' to 'Normal' in a Loop.

Hey guys, this past week, my Macbook Pro (19 months old according to coconutBattery) has been switching between a 'Service Battery' notification where the health of the battery has been hovering around 66 to 70% and 'Normal', where it's been somewhere around 81-85%. I have 316 cycles on the battery.
coconutBattery isn't the only one showing something like this happening. System Profiler has been providing numbers that correspond with it, and iStat Pro has been giving similar numbers as well.
Here's the information from Profiler, since it's in one of it's 'Service Battery' phases.
Model Information:
Serial Number: W0925AMRA77YA
Manufacturer: SMP
Device name: bq20z451
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 0003
Hardware Revision: 0003
Cell Revision: 0100
Charge Information:
Charge remaining (mAh): 3322
Fully charged: No
Charging: No
Full charge capacity (mAh): 4518
Health Information:
Cycle count: 316
Condition: Check Battery
Battery Installed: Yes
Amperage (mA): -1319
Voltage (mV): 11593
So, any thoughts? Is a new battery in order?

Battery Information:
Model Information:
Serial Number:          W09323Y5X77ZA
Manufacturer:          SMP
Device name:          bq20z451
Pack Lot Code:          0000
PCB Lot Code:          0000
Firmware Version:          0003
Hardware Revision:          0002
Cell Revision:          0100
Charge Information:
Charge remaining (mAh):          0
Fully charged:          No
Charging:          Yes
Full charge capacity (mAh):          4020
Health Information:
Cycle count:          907
Condition:          Check Battery
Battery Installed:          Yes
Amperage (mA):          3154
Voltage (mV):          11793
Above is my power specs.
The condition of my battery states that I should "check battery."
If my apple care/warranty has expired, can I still get a replacement for free? Or can it still get repaired for free?   what are the implications if I do not service the battery soon. Please an apple technician reply would be appreciated

Similar Messages

Service Battery Goofiness

Last evening I was using my MacBook, watching videos on Youtube and what not. I had plans that night, so I just closed the lid and got up and left. The computer usually falls asleep and when i get home I just open the lid, and everything is right where I left it. Yesterday I was gone for about four hours, I don't remember how full the battery was when I left, but when I got home, I opened the lid, and screen flashed, and the computer when to sleep. I tried turning it on and nothing happened. I plugged it into the wall and it turned on. The battery read 0%, and it said "service battery," which was weird, it only has about 151 cycles and 88% health. As it was charging it said it only had 9 minutes, and I was thinking no way is it going to charge fully in nine minutes. I charged it till it said about 19% and I took it off the wall; the battery read 94% full, and about 3.5 hours which is normal. It no longer said to service the battery. I turned it off, let it fully charge, and called it a night. This morning I got up, turned it on, the battery was full and said three and some hours of life left. I started to check my email, Facebook, Youtube, and all that stuff. Then suddenly the computer just goes to sleep again. The lid was open, and the battery was still about 95%-ish. I plugged it into the wall and turned it on, the battery read 0% full and "service battery," as I am typing this, it jumped back up to 94% and no longer says I need to service the battery. I usually, let the battery get down to halfway before I charge it, and I always take it off the charger when the battery is full. Could this be an issue with Lion maybe, or the battery. It's a new battery as of February. Any ideas?

Hi, I have lost 2% on my maximum battery charge. It now *suddenly* charges up to 98% claiming that the battery has to be serviced - again. This is already my 3rd !! battery in 3 years.
//MBP early 2008 - the worst MacBook (pro) Apple ever made)//

My MacBook Pro laptop says 'service battery' and doesn't charge very well but my Mac is 5 years old. Is it worth buying a new battery or do you think I should buy a new mac?

Hi guys,
I can only leave my MacBook Pro unplugged for an hour maximum and it never seems to fully charge. It says on the Mac to service battery - which I guess means buy a new battery.
I have had my MacBook for over 5 years now and it does get used probably every day, if not every other. If I brought a new battery would it all work normally again or is it getting old and do I need a new one?
Also, my charger seems to be playing up a bit now as well. It's seems to be temperamental when I plug it in and takes to while to light up and charge. I've attached an image of the battery bit on my laptop as the lead seems to be fine - is this normal?
Thanks in advance guys.

Is there any application(s) that your current Mac cannot run that only a new can? Calculate the cost per year of your current MBP and compare that to the cost of a new battery. Spread the battery cost over a year or two of additional operation, how do the dollar amounts compare? If the MBP is functioning properly, I generally find it is more cost effective to keep it.
If the retina display and the SSD storage are very desirable from your perspective, then that becomes a different matter. You are the one to make the final decision.
Ciao.

The battery for my macbook pro 13 says "service battery". Now I want to get a replacement but the reviews for it are horrible! Does anybody have any suggestions?

The battery for my macbook pro 13 says "service battery". Now I want to get a replacement but the reviews for it are horrible! Does anybody have any suggestions? I don't want to spend 130 dollars on something I'm going to have to replace in less than a year (which is what normally I been reading) I do design work and I take my mac everywhere. Having to always look for a plug or having to be constantly plugged in doesn't sound ideal to me. Please help me. what should I do???

Why does it matter if it a scam????? I'll let you figure that out by yourself. If I'm going to replace it, why should I be contempt with a battery that I have to replace within months (as stated by some people in the comments). The issue here is not if I should or not replace it OBVIOUSLY I'm going to have to before it starts going crazy. The underlying issue is why is the replacement battery for a lack of better words " a bit crap." It comes with a 3 month guarantee?? Is that a joke?!??!?! Some people complained it malfunction after only 8- 9 months? I'm sorry but as an Apple fan I think it's absolutely rubbish. I know there is no magic cure I'm just hoping someone shines the light on how crappy this replacement is.

Is ipod touch low battery life normal?

I just bought my new ipod touch. I found the battery life is quite short. Every day i have to charge it twice. Now I am keeping to use my ipod touch as less as possible to manage charging it once a day. This is really not compared to a regular phone, which you probably can use 3 or 4 days to recharge again.
The so-called dock adapter inside the box is quite tricky! I thought it is the power adapter. Normally when you buy a cellphone, it comes with the power adapter. But for ipod touch, you have to buy power adapter separately! I even don't know what's the use of this 'plastic' dock adapter. i called Apple and asked "You call this plastic piece an adapter!". It's a little funny!
During my first week using my ipod touch, it got stuck or crashed TWICE, two times! One time is when it downloaded an email with a 8Mb attachement.
In addition, I feel quite confusing with so many accounts with Apple, such as Apple store account, iTune account, iChat account, MobileMe account, and even this discussion forum account. Now I have 3 Apple IDs!
The use of MacBook is so far so good.
This is my experience with Apple's products!
Welcome comments and sharing your experience! i just couldn't help keeping myself silent.

Is ipod touch low battery life normal
Yes and no. Even in normal usage, Safari and videos can kill the battery in 4 - 5 hours, whereas music with the screen and WiFi off should last for 22 hours. Most iPT's can last for days in sleep mode, even with WiFi left "ON".
My previous iPod Touch had no battery problems -- the charge would only drop significantly when being used, not while sleeping. Now I have a replacement iPod Touch (the previous one couldn't install the 2.0 Update), and this one won't even last overnight in sleep mode.
Here's what I did in my last test: Turned all the WiFi services off -- Push: OFF, Fetch: OFF, Location Services: OFF, Ask to Join Networks: OFF, WiFi: OFF. Fully recharged the iPT, disconnected it and left it shut down overnight. Booted it up the next day, full battery (Okay so far). Next, I left the iPod Touch in sleep mode for the entire day (8am - 6pm), still full battery (Great!). At 9:00pm, turned on WiFi (and none of the other items mentioned above), used Safari for about 15 minutes, battery went down one notch ~ 90%. (Still normal) Put the iPT into sleep mode, but this time with WiFi left "ON". Woke up the next morning, and the battery plummeted to 10% in about 5 minutes. (NOT GOOD AT ALL).
My previous iPod Touch would have still had 90-80% battery the next morning. And while I would generally suspect the 2.0 Update being the culprit, everyone else I know has been running 2.0 without any problems -- no installation problems, no battery problems. I've been cursed with both issues in two separate iPods.
(I should also mention. I have not yet had a chance to install any media or applications on this iPod Touch, so there's no chance an errant application has somehow triggered a battery drain. This is just a plain iPT with the 2.0 Update and a restore of my Safari bookmarks.)

Is my Ipod touch's battery working normally?

I just bought a brand new black Ipod touch 4th gen 32 GB a week ago. I updated to the newest version of ios ( 5.1). I tried every tip that helps extend the battery life such as turning off EQ, push, location services, fetch new data, etc...and I just downloaded a few apps. I I feel that everytime I use apps or wifi, the battery life drains so fast. Today I decided to charge the battery full, set the brightness to low, turn the wifi off, turn the volume to low, and only play Angry Birds Free for an hour. For the first thirty minutes of playing the game, the battery went from 100% to 87%, and from 87% to 74% after other thiry minutes (I used Toggle Voice Over to check my battery percentage). It means after playing the game Angry Birds Free for an hour , the battery went down from 100% to about 75%. Is my Ipod's battery working normally? Thank you!!!!

I'm so glad to hear that. I never used Apple products before, so I thought something is wrong with my Ipod. Thank you so much!

My Macbook Pro mid 2012 says service battery?

It happened yesterday, I was using my laptop as normal and I accidentally touched the Magsafe charger and it was scalding hot along with my Macbook so I stopped using it and let it cool down for a few hours. When I came back, the Magsafe charger refused to charge anymore on my Macbook and my daughter's laptop and now my Macbook says Service Battery.
Looking around, it seems I'm going to have to shell out for a new battery AND a new charger? I hope this is not the case.
I am abroad and there are no Apple stores I can take it into, what can I do?

May you need a Greek-English dictionary or collar a English speaking Greek to translate.
This list from which that link was derived from has the Cyprus phone number:
http://support.apple.com/kb/he57
Ciao.

Macbook Pro does not turn on, service battery

Heres the backstory. One day, my mac simply wouldnt turn on. No video, no chime. Just one indicator light turns on, then turns off a few seconds later. then turns back on. After that happened, I brought my laptop to school the next day and plugged my friends charger into my computer and it worked. I got home and used it as a desktop for a while keeping it charged and plugged in. Then I needed it for school, so I unplugged it, and it couldnt come on again, exacty like before, just the indicator light coming on and off. i brought it home and charged it to full again, and it turned on, but it only worked if it was charged. if the charger led was green, it would work but if it was orange, it wouldnt. When it did work, under the battery status read "Service Battery." So I used it as a desktop, and then it froze, i force shutdown and now, even though charged, does the indicator light thing.
tl;dr, when i press the power button, nothing happens except the indicator light turning on then off then on again. Not sure if it is problem with charger, or my "Service battery," All i know is that when i use my friends charger it works, but mine gives the problem stated above. Worked for a while when charged to 100%, now doesnt.
MBP 7,1 33 months old tried smc resets, pram resets, didnt work.
Any help is appreciated, thanks.

OS X is telling you that the battery isn't working, so it has to be replaced. When you see "Service Battery", it means that your battery has to be replaced.
In Early 2008 and older MacBooks Pro, you can buy the battery at the Apple Online Store and replace it yourself. If you have a newer MacBook Pro, take your MacBook Pro to an Apple Store or reseller to have the battery replaced.
It's normal that batteries fail after years because their capacity goes down with charges

"Service Battery" after 106 cycles, 1 year

When I got my MBP, I got an second battery, because I expected to sometimes have long periods without access to AC power. In order to wear the batteries down evenly, I decided to (under normal circumstances) use each battery for a month at a time, calibrating each at the start of its month. Each battery was marked on its bottom (the side you can't see when it's installed) in magic marker, with the one coming with the computer being 1, and the other being 2.
When the computer was a little over a year old (and, unfortunately, I did not extend Apple Care), I began to have problems with the original battery. Specifically, when I swapped it back into the computer after using #2 for a month, and I began to go through the calibration steps, when I got to the step of disconnecting the AC power, the computer only ran for a few minutes then shut off without warning. After that, the computer indicated "Service Battery".
This was a few months ago. I have just been using the second battery alone meanwhile, but would like to try to resolve this situation--hopefully, without having to buy a new battery.
This is what System Profiler says right now about this battery:
Charge Information:
Charge remaining (mAh): 0
Fully charged: No
Charging: Yes
Full charge capacity (mAh): 221
Health Information:
Cycle count: 106
Condition: Check Battery
Battery Installed: Yes
Amperage (mA): 1580
Voltage (mV): 12515
The menu bar charging indicator says (0:17), and the menu itself says "Service Battery" and "45% full".
Is there anything that either I can do myself, or that a Genius at an Apple Store could do, to save me from the cost of buying a batter to replace this one? I believe Apple feels that their batteries should last at least 300 cycles over three years. Mine only got to one-third of that.

Condition: Check Battery
You need a new battery. Take your computer to an Apple Store. The staff will be able to check to determine if your model MacBook Pro qualifies for a free battery.

Service Battery appeared again along with fast battery drain on Mavericks 10.9.4 with iTunes 11.3

I upgraded to Mavericks on my MacBook Pro about a month ago and bluetooth connection problems with my Bose Mini Soundlink and UE Boom were resolved but everything else went haywire from the dreaded Service Battery message, email, to wifi issues. After a few days of hair pulling and looking for solutions, the problems just went away, and everything went fine again. Two days ago iTunes came out with an update and I installed it. I first noticed the battery lost capacity from 87% down to 74% with just 299 cycles on it. Now the Service Battery warning is back and the battery doesn't seem to last that long anymore. I've removed Google Chrome, done SMC reset, battery reset, and the whole kit and caboodle of tricks from forums but none worked. I tried removing iTunes but I can't. I have a lurking idea this is a software issue. Any tricks out there to get this back into shape?

Hi there Sproox,
You may find the information in the article below helpful.
OS X Mavericks: Battery conditions
http://support.apple.com/kb/PH14197
Service Battery: The battery isn’t functioning normally, and you may or may not notice a change in its behavior or the amount of charge it holds. Take your computer in for service. You can continue to use your battery before it’s checked without harming your computer.
-Griff W.

Mac Book Pro Service Battery Options

Hi, I have a Mac Book Pro 5,5 mid 2009 13'.
The battery status shows up as "service battery". Can anyone tell me what are my options and also if I don't do anything, what are the consequences.
Here is my battery's info.
Thanks,
Macs for the Win.

Hi Macs for the Win,
If you are seeing a "Service Battery" status on your MacBook Pro, you may find the information outlined in the following article helpful:
Service Battery: The battery isn’t functioning normally, and you may or may not notice a change in its behavior or the amount of charge it holds. Take your computer in for service. You can continue to use your battery before it’s checked without harming your computer.
OS X Yosemite: Battery conditions
For more general information about Mac notebook batteries, you may also find these articles useful:
Mac notebooks: All about batteries - Apple Support
Mac notebooks: Determining battery cycle count - Apple Support
Regards,
- Brenden

Service Battery Issue

Today after resetting the SMC in the morning and using my computer until roughly about an hour left of charge to go (roughly 30% left), I turned off my computer and left it for about 30 minutes as I commuted home in the afternoon. Came home to find that my MBP 4,1 wouldn't boot - I plugged into power, it booted and the battery told me "Service Battery" as I charged it to about 50% and reset the SMC again. I just finished off the calibration process, and here are my stats:
Charge Information:
Charge remaining (mAh): 4122
Fully charged: No
Charging: No
Full charge capacity (mAh): 4423
Health Information:
Cycle count: 171
Condition: Normal
I'm thinking for a battery that has a cycle count of 171 and it's less than a year old (this MBP travels with me everywhere) that this is unacceptable. I called Apple today and the representative agreed that it is below standards (but that was prior to the calibration, I had a full charge capacity of 4300 before calibration) and that when I take it to the Apple Store tomorrow that they should look into it.
Do you think there is a good chance that they will replace my battery for me with stats that I currently have?
Thanks!

You're lucky this is happening within a year of owning the macbook.
My MBP started giving me the service battery notice just after with about 240 cycles. Well below the 1000 the website tells you to expect.
Maybe I'll pay for a new battery, but a whole lot of threads here seem to suggest that will only make the problem worse. I'm currently still getting 3-4 hours out of a charge

Just bought 3rd party battery, after 5 cycles, the MacBook gives me service battery.

It really frustrates me because I just bought it about two days ago and it's already at service battery
I run Mac OS X Lion
is there any way for it to go away, or at least make my battery run normal again?

I have downloaded it, because of searching the problem before hand.
That is what it says, it doesn't say anything on that program that it needs to be serviced...

MacBook Air 13" 2012 / 5,1 - Service Battery on 293 Cycles? Terrible!

I just noticed the 'Service Battery' under power options. The machine isn't even 2 years old! I've had a magsafe board and trackpad replaced in less than 12 months under AppleCare - now this? I mean we pay the Apple Tax for premium quality products right?
Charge Information:
Charge Remaining (mAh): 2917
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 4605
Health Information:
Cycle Count: 293
Condition: Service Battery
Battery Installed: Yes
Amperage (mA): -1091
Voltage (mV): 7561

Sometimes the battery gets 'confused' - perform an SMC reset. Also, Apple officially refers to a battery as a consumable so when it fails under normal use it isn't considered a warranty item but there is a great deal of leeway so head to an Apple store to try for a warranty replacement. And if you get a no from one genius or location try another, or try for a second opinion.

"Service Battery" after two years?

I have a 09' Pro and the battery is already saying "Service Battery" and i am getting a max 4 hours out of the battery. I have calibrated and also taken good care of the battery by draining and charging it every week or so. I almost never let it sit on the charger for more than an hour or so after fully charged and have done several calibration methods to reverse this. I have read forums saying that Apple treats batteries as a "consumable item" so after a year they are not under warranty. I have 3 year applecare and am wondering if they would replace it since they brag and boast about having advanced batteries that last up to 5 years and hold their charge for up to 1000 charges.

Manufacturer:          SMP
Device Name:          bq20z451
Pack Lot Code:          0
PCB Lot Code:          0
Firmware Version:          3
Hardware Revision:          2
Cell Revision:          100
Charge Information:
Charge Remaining (mAh):          1480
Fully Charged:          No
Charging:          No
Full Charge Capacity (mAh):          4266
Health Information:
Cycle Count:          853
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          -1956
Voltage (mV):          11057

'Service Battery' to 'Normal' in a Loop.

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