Service Book missing
Hi everyone, I do a hard reset or delete my device (Curve 8320) and the phone missing or delete several service book, I compare with other Curve 8320 and missing a lot of book services. What can I do to fix it? I have a problem to connect to Facebook, Google Maps, others. Is it possible that is the problem? Service book missing? Do I have to call my carrier (Movistar Venezuela)?
List of current service book:
WPTCP,BrowserConfig,WAPPushConfig,WPTCP,WPTCP,BrowserConfig,MMS
List of service book on other 8320:
YHO,BBIMConfig,BBIMConfig,BBIM,BBIM,BBIMConfig,CMIME,CICAL,
CMIME,CICAL,KEYNEGO,KEYNEGO,WPTCP,BrowserConfig,WAPPushConfig,WPTCP,WPTCP,
BrowserConfig,MMS,IPPP,BrowserConfig,LbsConfig,OTASL,BrowserConfig,BrowserConfig,
IPPP,PROVISIONING,BBIM
How can I do to fix it?
1. Options > Advanced > Host Routing Table > Menu > Register.
2. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot
if still nothing...
3. resend your service books from your carrier BIS site.
http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Similar Messages
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Missing Desktop CICAL service book
I have a Canadian Rogers Torch 9180, software 7.0.0.254, platfirn 5.0.0.451, available KB 167173.
The phone is activated on our cloud Blackberry Administration Service with Exchange 365 and for some reason the CICAL service book is missing on the device so any calendar invites are blank. I have followed BB article KB10594 and on the BAS tried resending the service books. On the device properties it does say that the last transaction was delievered and nothing I can see has failed. Obviously since the CICAL book is missing I am unable to delete and undelete it as per the KB article.
We only have one default IT policy and others are on it without any issues. And yes I have double checked that nothing is disabled in the PIM sync in the policy. We do not have any Groups setup, everyone is under the default group.
Not using any other calendar apps on the phone. In the BAS it does say that the Wireless calendar is Disabled but there's no way I can see in the BAS to enable the calendar.
I've searched the forums and google and found nothing that has helped so I'm hoping someone has a suggestion. I have not tried removing the device from BAS and reattaching it as I've had bad luck doing this with other devices in that I can't get them back on BAS after it's been removed.try this
Wireless calendar synchronization appears to be disabled on the BlackBerry smartphone
also
Clear the BlackBerry smartphone Calendar and then turn on calendar wireless synchronization from the BlackBerry smartphone by completing the following steps:
On the BlackBerry smartphone, open the Calendar.
Open the Calendar menu and select Options.
Type the following command:
rset
Choose Yes when prompted by the following question: "This will erase your Desktop calendar, and reload it from your server. Continue?"
Under Calendars, select Desktop.
Verify that Number of Entries is zero.
Change Wireless Synchronization to Yes.
Exit and save changes.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V -
App World Error - Blackberry Identity & Missing Service Book
Carrier: Sun Cellular Philippines
Model info and OS version :
Blackberry 8520
v5.0.0.1036 (Bundle 1682, Platform 5.2.0.104)
File Free 111788476 bytes
Did a battery pull fix your issue?
No
Apps installed and their version:
Advance OS and LED v12.1.2
Dropbox v1.0.55
Blackberry App World v3.1.2.32
Blackberry Application Center v5.0.0
Blackberry Maps v5.0.0
Blackberry News v1.0.1.7
Blackberry Protect v1.0.10.25
DocsToGo v2.0003.030
Facebook v3.0.0.15
YM v2.5.63
WLM v2.5.63
QUESTIONS:
My App World cannot download any app. It shows an error 40820. As per reading the KB article, it may be because of the Service Book of App World which is missing at SERVICE BOOKS. Since there are no instruction on how to retrieve the said service book, I restorted to using this RIM SOFTWARE for SuN CELLULAR.
http://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=5BF73BC6C6E6775D472621264309A...
I thought it will just verify the integrity of all the apps on my BB8520. To my surprise, it reloaded the whole OS.
After the reloading of the OS, I experienced a problem when downloading again from the App World. It searches for Identity. So I looked at the Option>Applications>Add-On. To my surprise there are no "Blackberry Identity" installed. Even by checking the Option>Blackberry ID, I can't seem to find the Blackberry ID.
I tried to find any installable version of this "Blackberry Identity". What I found OTA seems to be uninstallable. It only shows an error when installing.
The Specific error is "907 COD error".
I also encounter this error today when I tried to re-install some RIM applications such as BBM. In an unknown reason, after soft reboot, the BBM was uninstalled in my phone.
To sum it up:
1. How to repair the Blackberry Identity so that I can possibly use the App World and restore my Apps?
2. How to restore the Service Book of Blackberry App World?
3. How to fix 907 COD Error even though the link that I'm checking is from the RIM site [which I think should not be buggy]?
*Note:
Ihave done and read all of the Possible KB articles posted here for the said errors.Hi and Welcome to the Community!
Oh how I do wish you'd provided a complete list of all the KB's you have already tried...for you see, that's the only way to be sure if what I'm about to tell you is redundant or not! But, alas, lacking the information, I choose to risk it.
KB29613 The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World
KB29300 "A BlackBerry Identity update is needed" message appears when launching BlackBerry App World 3.1
Perhaps the steps in those KB's will be useful.
As for the 907, sometimes that is caused by an on board IT Policy preventing the installation of certain things. Is your BB part of a BES environment? If so, you will need to talk to your BES admins as they control, well, everything. If not, then it is possible that there is a latent IT Policy on your BB...how did you acquire it, please? Brand new? Used?
Good luck and let us know!!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Service book are missing for BBM
hey i have a BB 9380, most of the service book to use BBM is missing on this phone, therefore i am unable to use this for BBM.
can i enter these service book manually or connect to a BB site and download it to my phone?Hello!!
With a strong carrier network signal (e.g., not WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Batt Pull Reboot
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support...and to ensure that you are subscribed to a data plan from them that is adequate to enable the services you desire. BBM is a BB-proprietary service, requiring subscription to an adequate data plan.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
sorry if there's a post already that is the same as this one. i just have a problem with my bb9320. i haven't used it for a while but i did the security wiped on it. now that i wanna use it seems like CMIME service book is now missing and i cant set up any email. it wont allow me to click email account on set up page. i tried to go to routing host under advance set up and click on register now. still got no CMIME address book. called ISP and was advised that they already send service book and i need to wait 15 mins and do hard reset. still got nothing... please help..
Hello x_x_x6 and welcome to the BlackBerry Support Community Forums.
To clarify, when you go to Setup>Email Accounts, you are unable to open it? Or you cannot select Internet Mail account?
Can you send me a private message with your PIN? I can investigate for you.
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
BIS activation troubleshooting and service books
I have a verizon BB8830(unlocked) am on Airtel and BIS worked fine some 6 months back.But now BIS has stopped working when activated,I wiped then device and tried OS update still nothing and it can no longer receive service books fro my carrier including after sending host routing table registration messege,I get no response.How can I solve this problem?
Hey Jackonberry,
Welcome to the BlackBerry Support Community Forums.
Thanks for the post.
After checking the PIN number you provided, I have found the issue: Currently there is no active BlackBerry® data plan on that BlackBerry® . Contact your network service provider to resolve the issue.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)! -
We are in the process of removing a child domain from the forest and are down to two DCs. These are both Server 2008r2 sp1 servers, one physical and virtual (PDC). When I try to remove a DC (not the PDC emulator) I get the following error:
The operation failed because:
Active Directory Domain Services could not transfer the remaining data in directory partition DC=DomainDnsZones,DC=mydomain,DC=local to
Active Directory Domain Controller \\V-Svr03.mydomain.local.
The directory service is missing mandatory configuration information, and is unable to determine the ownership of floating single-master operation roles."
I have checked replication with repadmin /showrepl and all connections were successful. The dcdiag /test:kccEvent test on all servers passed.
Most DCdiag tests are successful. The only failure is on NCSecDesc when running dcdiag /test:NCSecDesc
Testing server: Default-First-Site\DC1-DEV-OFC
Starting test: NCSecDesc
Error NT AUTHORITY\ENTERPRISE DOMAIN CONTROLLERS doesn't have
Replicating Directory Changes In Filtered Set
access rights for the naming context:
DC=ForestDnsZones,DC=hookemup,DC=local
......................... DC1-DEV-OFC failed test NCSecDesc
In researching this I find "If you do not plan to add an RODC to the forest, you can disregard this error."
We have not successfully run ADprep /rodcPrep nor do we plan on having any Read-Only DCs, so I think we can ignor this error. We did try running ADprep /rodcPrep but got an LDAP error which I can duplicate if this is important.
Schema and Naming FSMOs are on a DC higher in the forest. RID, PDC, and Infrastructure FSMOs for the child domain are on the Virtual server (PDC).
Any guidance on where to go from here would be greatly appreciated as I have no more hair on my head to pull.Ok... I ran repadmin /showreps /v again and it shows no errors
C:\>repadmin /showreps /v
Default-First-Site\DC1-DEV-OFC
DSA Options: IS_GC
Site Options: (none)
DSA object GUID: b294c59f-8b46-4133-89c5-0f30bfd49607
DSA invocationID: 1054285d-cffe-42b4-8074-e2d44adbb151
==== INBOUND NEIGHBORS ======================================
CN=Configuration,DC=mydomain,DC=local
Default-First-Site\HESTIA via RPC
DSA object GUID: b464fde9-29d7-4490-9582-fe9270050d50
Address: b464fde9-29d7-4490-9582-fe9270050d50._msdcs.mydomain.local
DSA invocationID: afea3845-9fa8-40a6-a477-84348a206348
SYNC_ON_STARTUP DO_SCHEDULED_SYNCS WRITEABLE
USNs: 16381490/OU, 16381490/PU
Last attempt @ 2012-10-29 13:52:39 was successful.
Default-First-Site\V-SVR03 via RPC
DSA object GUID: 53018cc4-b8c9-48ce-9a54-1b987e7b08c8
Address: 53018cc4-b8c9-48ce-9a54-1b987e7b08c8._msdcs.mydomain.local
DSA invocationID: 45de2c10-ec8b-443d-a645-db4e0a352a23
SYNC_ON_STARTUP DO_SCHEDULED_SYNCS WRITEABLE
USNs: 114817/OU, 114817/PU
Last attempt @ 2012-10-29 13:52:39 was successful.
Default-First-Site\V-SVR01 via RPC
DSA object GUID: e2f794eb-9658-4bad-b695-3d8c08f46371
Address: e2f794eb-9658-4bad-b695-3d8c08f46371._msdcs.mydomain.local
DSA invocationID: 07bb0fe9-bca9-46d1-92ce-308d36da478d
SYNC_ON_STARTUP DO_SCHEDULED_SYNCS WRITEABLE
USNs: 66047/OU, 66047/PU
Last attempt @ 2012-10-29 13:52:39 was successful.
Default-First-Site\ATHENA via RPC
DSA object GUID: cb00a5b0-6dea-473c-bb42-19356dd9ed36
Address: cb00a5b0-6dea-473c-bb42-19356dd9ed36._msdcs.mydomain.local
DSA invocationID: 57313a9c-46a2-4b94-87cc-b3f91d54faed
SYNC_ON_STARTUP DO_SCHEDULED_SYNCS WRITEABLE
USNs: 8098197/OU, 8098197/PU
Last attempt @ 2012-10-29 13:52:39 was successful.
CN=Schema,CN=Configuration,DC=mydomain,DC=local
Default-First-Site\ATHENA via RPC
DSA object GUID: cb00a5b0-6dea-473c-bb42-19356dd9ed36
Address: cb00a5b0-6dea-473c-bb42-19356dd9ed36._msdcs.mydomain.local
DSA invocationID: 57313a9c-46a2-4b94-87cc-b3f91d54faed
SYNC_ON_STARTUP DO_SCHEDULED_SYNCS WRITEABLE
USNs: 8097482/OU, 8097482/PU
Last attempt @ 2012-10-29 13:52:39 was successful.
Default-First-Site\V-SVR01 via RPC
DSA object GUID: e2f794eb-9658-4bad-b695-3d8c08f46371
Address: e2f794eb-9658-4bad-b695-3d8c08f46371._msdcs.mydomain.local
DSA invocationID: 07bb0fe9-bca9-46d1-92ce-308d36da478d
SYNC_ON_STARTUP DO_SCHEDULED_SYNCS WRITEABLE
USNs: 65239/OU, 65239/PU
Last attempt @ 2012-10-29 13:52:39 was successful.
Default-First-Site\V-SVR03 via RPC
DSA object GUID: 53018cc4-b8c9-48ce-9a54-1b987e7b08c8
Address: 53018cc4-b8c9-48ce-9a54-1b987e7b08c8._msdcs.mydomain.local
DSA invocationID: 45de2c10-ec8b-443d-a645-db4e0a352a23
SYNC_ON_STARTUP DO_SCHEDULED_SYNCS WRITEABLE
USNs: 114149/OU, 114149/PU
Last attempt @ 2012-10-29 13:52:39 was successful.
Default-First-Site\HESTIA via RPC
DSA object GUID: b464fde9-29d7-4490-9582-fe9270050d50
Address: b464fde9-29d7-4490-9582-fe9270050d50._msdcs.mydomain.local
DSA invocationID: afea3845-9fa8-40a6-a477-84348a206348
SYNC_ON_STARTUP DO_SCHEDULED_SYNCS WRITEABLE
USNs: 16381373/OU, 16381373/PU
Last attempt @ 2012-10-29 13:52:39 was successful.
DC=ForestDnsZones,DC=mydomain,DC=local
Default-First-Site\V-SVR01 via RPC
DSA object GUID: e2f794eb-9658-4bad-b695-3d8c08f46371
Address: e2f794eb-9658-4bad-b695-3d8c08f46371._msdcs.mydomain.local
DSA invocationID: 07bb0fe9-bca9-46d1-92ce-308d36da478d
SYNC_ON_STARTUP DO_SCHEDULED_SYNCS WRITEABLE
USNs: 66295/OU, 66295/PU
Last attempt @ 2012-10-29 13:57:48 was successful.
Default-First-Site\ATHENA via RPC
DSA object GUID: cb00a5b0-6dea-473c-bb42-19356dd9ed36
Address: cb00a5b0-6dea-473c-bb42-19356dd9ed36._msdcs.mydomain.local
DSA invocationID: 57313a9c-46a2-4b94-87cc-b3f91d54faed
SYNC_ON_STARTUP DO_SCHEDULED_SYNCS WRITEABLE
USNs: 8098367/OU, 8098367/PU
Last attempt @ 2012-10-29 13:58:13 was successful.
Default-First-Site\V-SVR03 via RPC
DSA object GUID: 53018cc4-b8c9-48ce-9a54-1b987e7b08c8
Address: 53018cc4-b8c9-48ce-9a54-1b987e7b08c8._msdcs.mydomain.local
DSA invocationID: 45de2c10-ec8b-443d-a645-db4e0a352a23
SYNC_ON_STARTUP DO_SCHEDULED_SYNCS WRITEABLE
USNs: 115032/OU, 115032/PU
Last attempt @ 2012-10-29 13:58:25 was successful.
Default-First-Site\HESTIA via RPC
DSA object GUID: b464fde9-29d7-4490-9582-fe9270050d50
Address: b464fde9-29d7-4490-9582-fe9270050d50._msdcs.mydomain.local
DSA invocationID: afea3845-9fa8-40a6-a477-84348a206348
SYNC_ON_STARTUP DO_SCHEDULED_SYNCS WRITEABLE
USNs: 16381653/OU, 16381653/PU
Last attempt @ 2012-10-29 13:58:34 was successful.
DC=mySUBdomain,DC=local
Default-First-Site\V-SVR03 via RPC
DSA object GUID: 53018cc4-b8c9-48ce-9a54-1b987e7b08c8
Address: 53018cc4-b8c9-48ce-9a54-1b987e7b08c8._msdcs.mydomain.local
DSA invocationID: 45de2c10-ec8b-443d-a645-db4e0a352a23
SYNC_ON_STARTUP DO_SCHEDULED_SYNCS WRITEABLE
USNs: 114871/OU, 114871/PU
Last attempt @ 2012-10-29 13:54:02 was successful.
DC=DomainDnsZones,DC=mySUBdomain,DC=local
Default-First-Site\V-SVR03 via RPC
DSA object GUID: 53018cc4-b8c9-48ce-9a54-1b987e7b08c8
Address: 53018cc4-b8c9-48ce-9a54-1b987e7b08c8._msdcs.mydomain.local
DSA invocationID: 45de2c10-ec8b-443d-a645-db4e0a352a23
SYNC_ON_STARTUP DO_SCHEDULED_SYNCS WRITEABLE
USNs: 114017/OU, 114017/PU
Last attempt @ 2012-10-29 13:52:39 was successful.
DC=mydomain,DC=local
Default-First-Site\V-SVR03 via RPC
DSA object GUID: 53018cc4-b8c9-48ce-9a54-1b987e7b08c8
Address: 53018cc4-b8c9-48ce-9a54-1b987e7b08c8._msdcs.mydomain.local
DSA invocationID: 45de2c10-ec8b-443d-a645-db4e0a352a23
SYNC_ON_STARTUP DO_SCHEDULED_SYNCS
USNs: 114017/OU, 114017/PU
Last attempt @ 2012-10-29 13:52:39 was successful.
Default-First-Site\HESTIA via RPC
DSA object GUID: b464fde9-29d7-4490-9582-fe9270050d50
Address: b464fde9-29d7-4490-9582-fe9270050d50._msdcs.mydomain.local
DSA invocationID: afea3845-9fa8-40a6-a477-84348a206348
SYNC_ON_STARTUP DO_SCHEDULED_SYNCS
USNs: 16381614/OU, 16381614/PU
Last attempt @ 2012-10-29 13:56:52 was successful.
Default-First-Site\V-SVR01 via RPC
DSA object GUID: e2f794eb-9658-4bad-b695-3d8c08f46371
Address: e2f794eb-9658-4bad-b695-3d8c08f46371._msdcs.mydomain.local
DSA invocationID: 07bb0fe9-bca9-46d1-92ce-308d36da478d
SYNC_ON_STARTUP DO_SCHEDULED_SYNCS
USNs: 66325/OU, 66325/PU
Last attempt @ 2012-10-29 13:58:34 was successful.
Default-First-Site\ATHENA via RPC
DSA object GUID: cb00a5b0-6dea-473c-bb42-19356dd9ed36
Address: cb00a5b0-6dea-473c-bb42-19356dd9ed36._msdcs.mydomain.local
DSA invocationID: 57313a9c-46a2-4b94-87cc-b3f91d54faed
SYNC_ON_STARTUP DO_SCHEDULED_SYNCS
USNs: 8098385/OU, 8098385/PU
Last attempt @ 2012-10-29 13:58:38 was successful. -
How do i edit the service book on my pearl 8120
I bought a sim free pearl 8120 from the carphone warehouse in the summer and put a virgin mobile sim card in it everything works fine but the picture messaging i have contacted virgin and they have sent me what i need to put into the service book but i dont seem to be able to change it
Any information please let me know
Or if you know how to directly contact RIM because i got annoyed with the sites navigation........Greetings, and welcome to the BlackBerry.com Support Forums.
What did they send you? Can you post the file name?
You can't contact RIM directly without a per incident charge fee. Your carrier handles the initial support and warranty on the device, and you must go through the carrier. You can call them and ask to be bumped up to a RIM support level.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Service book icon - ATTN: cpt_Sweatpants, can you help?
Can someone help me? I have a Curve, version 4.5.0.77, platform 3.2.0.51. The service book icon has appeared on my home screen with the #2 beside it. After reasearch, I went in to the Service book to "accept" so as to clear the icon, but all the Service book entries already have a check mark - none of them are waiting to be "accepted". I have powered off and popped the battery with no result. Any ideas?? Thank you.
Powering off your BlackBerry and removing the battery, reinserting really doesn't do anything.
Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
Once rebooted, if the service book notification still remains, check your main Messages folder. At the top of the message listing, press the U key to go to the first Unread message, and U again for the next, etc.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Help with saved pdf' s,"more request cannot be completed.Service book information not found"
Hey from south africa,I'm using the curve 8520 on MTN service provider.I came across a problem a while ago where I had to setup my email address again,I had an email with some pdf's saved.They were working well until the re-setup,now when I try to load ones that I haven't read it gives me the error "More request cannot be completed.Service book information not found".I've sent the email back to myself but no luck,help.Thanks in advance.
You need to reset your email account again on your device & send the service books from the same interface on your device. Wait for the 30mins & register now yourself from the handset itself by following the below steps-click on Option Application-click on Advanced - Click on Host Routing table - Click menu key - select Register now option & Click, Follow these steps twice. Now go into your email application & click on it. Then press the menu key & scroll down,you can see Reconcile now option, Click on it twice !
Now try to open that PDF again ! -
How can i get the service book Anworm TCP for all Network
Hi every body BB community, I need the book Anworm TCP for all Network, because some body else saidme thath is posible recive smn/mmn and sed, using this service book.
Tanks...Gotta say thank you — again. Sorry the posts were spread out over more than one location. I'll check and see if Third Party Software is considered a "peripheral", maybe that would have been a better single thread choice?
Definitely news we can use and the reference link is appreciated.
OT ~ We keep becoming more and more aware of how easy it is to lose one's bearings when it comes to keeping up with info tech. My husband and I are both official members of the geezer set and have been out of the work force for some years. You really do pick up so much just by being in the environment where people are using things to get work done. A couple of old MP3 players, PPC G5, and a vintage Inspiron 3800 that someone didn't want any more is about it. No cell phone, no iPod, no iPad, no home wireless network, no streaming media. Fixed income. So we do with what we can as long as we can. If we could get by without that Intel processor, we'd probably make do with what we've got. On the other hand, we've really wanted a notebook for a very long time and have to admit that needing to upgrade to accomodate my husband's project is pretty much just the "reason" we need. I really mean it when I say that we are beyond appreciative that users take the time to share info and patiently educate those of us who fall into the "slow tech" category. -
Internet Browser Not Working despite re-sending service book...
Can someone please help?
The web browser is not working on my Pearl.
I am with O2 and have been in the O2 shop for an hour today and on the phone to various people at customer services and still no joy on my Blackberry problem.
The internet browser is not working. My e-mail has been set up and i can recieve mails only, but not send them. The error code: YOU DO NOT HAVE ANY BROWSER CONFIG SERVICE BOOK ENTRIES, or when I try and send an e-mail, NO MESSAGE SERVICE CONFIG appears, despite re-sending service book codes, plus also turning my phone off, and taking the battery off several times whilst in the O2 shop and then at home when on the phone to customer services.
The people at my network are stumped, and so am I!
Please, any solutions?Hi and Welcome to the Forums!
Even though two steps are redundant, I suggest the following steps (in order, waiting for success of each before proceeding to the next):
1) Register HRT
Homescreen > Options > Advanced Options > Host Routing Table > (it does not matter which line is current) > Register Now
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then it sadly remains up to your carrier to resolve as they are the ones who deliver your services to you...
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Im NEW at Blackberrys.
Im looking to access the WEB and I cant find an Icon for BROWSER. The website says there it is, the associate with Cellular South says its on there, and then says it may be a Service Book which I will have to get a Data associate to send me.
I have no WORLD and when I try and Activate the Enterprise I get you need a password buddy message. Ive read the book, read the internet and called for help...Does anyone here have a suggestion. Im good on a CPU/Laptop but green as a gourd on this Blackberry.
Thanks again,
STEVEHi and welcome to the forums!
First you need to have a data plan. You probably have one,
Carriers sometimes forget to ACTIVATE the plan you paid for.
Try this:
From the main screen go to OPTIONS- ADVANCED OPTIONS- HOST ROUTING TABLES
click the trackball to enter, press the menu key and select REGISTER NOW..
(Congratulations you are now qualified to be a Data associate, because that was all he was going to do)
This will do two things:
It registers the phone with the wireless network. Updates the device details onto the rim relay and sends down carrier specific icons or applicants. (Icons and applicants being the operative terms in the sentence for you) It will also send service books to your device.
Wait until you get the verification email,
Then:
Pull the battery while the device is ON, replace after a minute,Let the device reboot 1-3 min.
See if you have your browser, and see if you can get to the net.
If it works, you are setup with your data plan. And you can proceed with the Email setup wizard.
If this doesn't work, politely and calmly see the associate that said that your Browser was there.
Please remember to make small talk with him while you stand on his chest, and he activates your data plan,
Let him up when he's shown you the internet works. I'm sure at this point he will gladly help you with email setup
If you need more information, please ask!
If not, please resolve the post using the options by the kudos’ star.
Just check the post that had your answer!
Thanks
I
Message Edited by Bifocals on 10-04-2008 04:33 AM
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure. -
I CAN'T RECEIVE THE SERVICE BOOK
hello there,,
i have tried more than service provider and always i have the same problem which is i can't receive the service book from each service provider.
does anyone faced this problem b4 ??
and what i can do ??
please help me to solve this problem
ican't use the internet and any BB service
ihave small (edge) and i am sure that the service is already activated.
best regards,,,You do have the Blackberry Data plan right? That has been experienced befor with edge in lower case letters, but if you do have the data plan, maybe back up your information then wipe the phone and see if that helps, if not maybe one of the more knowledgable members has an idea for you.Good luck
-
hello everyone!
i d like your opinion about a java web services book.
i am intermediate in java with no experience on web services and XML.
i d like a book with code explanation and real-world examples.
Because i like deitel java books (how to program and advanced java) that i have read,
i am thinking to buy Java Web Services For Experienced Programmers (Deitel Developers Series) book.
But it is quite old (2002) and i am noy sure.
Any help would be appreciated! Thanks.hi,
I wonder if I can get help on this, I want to do an automated search from my java code ,but I dont know exactly how to start on this, if anybody could explain or lead e to any website that has examples on this .
thank you
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