Service call report - overdue ??

Hi, Experts,
On the main menu [service] -> [service reports] -> [service call'] the first report.
After executing it, the report has one column named "overdue", could you pls advise how to tell it's overdue or not? what's the date the report used to compare?
Thanks.
Emily

Hi Emily,
I believe this Overdue compare the Response times and Resolution times between service call and service contract.
Thanks,
Gordon

Similar Messages

Sales person in the service call report

Hello
I am using PLD to make a new layout for the service call report. I would like to add a column with the sales person of the customer. I have already added the field from the table, but i just get a blank column.
Does anyone know how I can do it?
Thanks
Jacobo

Hi Jacobo,
We cannot select the OSLP table in the list of tables available without using Alt+click. Please reconfirm if you have used this. Since OSLP is not available, you cannot include the Sales Employee column in the report.
One workaround is to set the sales employee name in one of the unused fields on the Service call form (like problem type, call type etc). Just rename and define the sales employees here as well. You can even use Formatted search to update this field for change in BP code.
Since this column is already available in the Service call reports, you can easily rename the columns and use the reports as-is without much customisation on PLD.
Hope this helps.
Regards,
Hamsa

In Service Call Branch Wise Technician

Hai Experts,
In Service Call, All the technician list showing.,,
My Requirement : Branch Wise technician only need to show...
Scenario : 7 Different branches are there, Each branches have different technician & based on branch need to particular branch technician only..

Hi Mohit,
As suh there isno option as u say , for this u have to mke a hdr level udf nd enter the related technician name into udf and make a customised report to see the technician wise service call report .
Hope u got the required result
rgds,
Premraj

Service Call Authorizations

Hi All,
We have two item groups A1 and B1. We have managed all the items under these groups.
While running the Service call report, I can see only item selection criteria and not the item group.
The requirement is to set authorization for the user that he should be able to view the reports (Service Related and Inventory Reports)) only for a particular item group ? Would this be possible? How can this be achieved? Please let me know.
Thanks in advance,
Joseph

Hi Joseph,
What you asked for is field level authorization. This is not available on current system design. You have to use SDK or add-on to get your solution.
Thanks,
Gordon

Technician wise filteration in service call

Hi Experts,
In service call report ,i want to see technician wise report, but i m not able to see technician parameter in stanadard report .can anyone suggest how to see technician wise service call report .
Best regards,
Mohit Gupta

Hi Mohit,
As suh there isno option as u say , for this u have to mke a hdr level udf nd enter the related technician name into udf and make a customised report to see the technician wise service call report .
Hope u got the required result
rgds,
Premraj

How can I use web service call for edit a report with SSRS in Java Struts2 web application

Hello im new in SSRS technologie and I would like make web service call at my SSRS server. Is sombody can help me ?
- What API should I import in my project ? I use Maven can I found this API on Maven repository ?
- I would like have an sample of code which initialize the ReportingService, do the call and process result.
We use the SQL Server ReportingService 2008 R2 and currently we made HTTP call like this : http://<ssr_server>/ReportServer/Pages/ReportViewer.aspx?%2fSSRS_OMB%2fMyReport&rs:Command=Render&MyParam=<value>
Regards

Hi ombinte,
SQL Server Reporting Services provides access to the full functionality of the report server through the Report Server Web service. Because the Report Server Web service is an XML Web service which uses Simple Object Access Protocol (SOAP) over Hypertext Transfer
Protocol (HTTP), any SOAP-aware application or development tool can communicate with the SSRS web service.
There are three primary ways to develop Reporting Services applications based on the Web service, please see:
Develop applications using Microsoft Visual Studio and the Microsoft .NET Framework SDK.
Develop applications using the rs utility (RS.exe), the Reporting Services script environment.
Develop applications using any SOAP-enabled set of development tools.
For more information about Report Server Web Service, you can refer to the following document:
http://technet.microsoft.com/en-us/library/ms152787.aspx
Hope this helps.
Thanks,
Katherine Xiong
Katherine Xiong
TechNet Community Support

Calling Reporting Services Web Service with jQuery possible?

Hi,
is it possible to call the Reporting Services Web Service with jQuery? If yes, can someone post me a small example?
Background:
My plan is to create a html with a form which is also uploaded then into the reportserver. I open this html later by clicking a link in a report (with gotoURL open.window). The report opens the html inclusive the overtaken of some additional parameters
(reportname, reportdescription). These parameters I will use in the html-form as defaultvalues for the corresponding input-text-fields. Now the user can make some changes (i.e. the decription). With a click on a button I will send the new description to
the Reporting Services Web Service by using the SetProperties method, closing the html-window and reload the report. Important is that I want to upload the html also into the reportserver itself.
I have already found how to consume a web service via jQuery but with the Reporting Services Web Service I did not get it running in my tests.
I have referenced to the following jQuery.js: http://ajax.googleapis.com/ajax/libs/jquery/1.7.1/jquery.min.js
Here you can see my tests I made with the results:
$.ajax({
type: 'POST',
url: 'http://<..>/ReportServer/ReportService2010.asmx/ListChildren',
data: {'ItemPath':'/','Recursive':false},
complete: function(xData, status) {
$('p').html($(xData.responseXML).text()); // result
$("#divStatus").text( status ); // status }
I got a NULL response with Status success. But where are the items?
Another test which should response only one value was that:
$.ajax({
type: "POST",
contentType: "text/xml; charset=utf-8",
url: "http://<..>/ReportServer/ReportService2010.asmx/GetItemType",
data: {"Item":"/Development"}, // Development is a Folder in my Reportserver-Root
dataType: "xml",
success: function (msg) {
$("#divResult").html(msg.responseXML);
error: function (data, status, error) {
$("#divResult").html("WebSerivce unreachable<br> <br>" + data.responseXML + "<br> <br>(" + error + ")");
Here I got an [object Error]
And here my last test:
var soapMessage = '<?xml version="1.0" encoding="utf-8"?>\
<soap:Envelope \
xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" \
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" \
xmlns:xsd="http://www.w3.org/2001/XMLSchema">\
<soap:Body>\
<GetItemType xmlns="http://www.microsoft.com/sql/ReportingServer">\
<ItemPath>/Development</ItemPath>\
</GetItemType>\
</soap:Body>\
</soap:Envelope>';
$.ajax({
type: "POST",
contentType: "text/xml; charset=utf-8",
url: http://<..>/ReportServer/ReportService2010.asmx?wsdl,
data: soapMessage,
dataType: "xml",
success: processSuccess,
error: processError
function processSuccess(data, status, req) {
if (status == "success")
$("#response").text($(req.responseXML).find("Type").text());
function processError(data, status, req) {
alert(req.responseText + " " + status);
Here I got an "Undefined error"
Can anyone help me?
Thanks
René Illner

Hi Rene,
I have one vbscript class to call web services. May be if you need you can use it.
     dim ws
     set ws = new webservice
     ws.url = "http://servername/ReportServer/ReportService2010.asmx"
     ws.method = "MethodName"
     ws.parameters.Add "Parameter1", "Param1 Desc.."
     ws.parameters.Add "Parameter2","[email protected].."
     ws.execute
     set ws = nothing
'------web service calling class
class WebService
public Url
public Method
public Response
public Parameters
public function execute()
    dim xmlhttp
    Set xmlhttp = CreateObject("Microsoft.XMLHTTP")
    xmlhttp.open "POST", Url & "/" & Method, false
    xmlhttp.setRequestHeader "Content-Type", "application/x-www-form-urlencoded"
    xmlhttp.send Parameters.toString
    response = xmlhttp.responseText
    set xmlhttp = nothing
end function
Private Sub Class_Initialize()
    Set Parameters = new wsParameters
End Sub
Private Sub Class_Terminate()
    Set Parameters = Nothing
End Sub
End class
class wsParameters
public mCol
public function toString()
    dim nItem
    dim buffer
    buffer = ""
    for nItem = 1 to Count
      buffer = buffer & Item(nItem).toString & "&"
    next
    if right(buffer,1)="&" then
      buffer = left(buffer,len(buffer)-1)
    end if
    toString = buffer
end function
public sub Clear
    set mcol = nothing
    Set mCol = CreateObject("Scripting.Dictionary")
end sub
public sub Add(pKey,pValue)
    dim newParameter
    set newParameter = new wsParameter
    newParameter.Key = pKey
    newParameter.Value = pValue
    mCol.Add mCol.count+1, newParameter
    set newParameter = nothing
end sub
public function Item(nKey)
    set Item=mCol.Item(nKey)
end function
public function ExistsXKey(pKey)
    dim nItem
    for nItem = 1 to mcol.count
      if mCol.Item(nItem).key = pKey then
        ExistsXKeyword = true
        exit for
      end if
    next
end function
public sub Remove(nKey)
    mCol.Remove(nKey)
end sub
public function Count()
    Count=mCol.count
end function
Private Sub Class_Initialize()
    Set mCol = CreateObject("Scripting.Dictionary")
End Sub
Private Sub Class_Terminate()
    Set mCol = Nothing
End Sub
end class
class wsParameter
   public Key
   public Value
   public function toString()
     toString = Key & "=" & Value
   end function
end class
Regards, RSingh

Service calls in XL reporter don't work

Hello,
I try to create a report with XL reporter using the service call datas. I find everything in the composer but in the designer part, the system doesn't show me anything (I have a lot of datas in my database). No error message, I have only a white page... All the other report based on other datas work...
Is someone has already created a report for service call using XL reporter?
Thanks.
Dratia DOISNE

Hi,
For reports to work in the Designer screen (in excel) you need to include at least one measure (amount or quantity field that looks like a #Y$ type field) in the report.
You can hide the field if don't need to see it. I can't remember if there are any measures in the service module though.
If you don't include a measure the report will return data in the composer screen but not in the 2nd screen.
Kind regards,
Adrian

Reporting on service call history

I would like to create a report of service call history as can be seen on the service call tab. I know the ASCL table is the change log for service calls: is this my only option for getting a report? Is there a view for the Service call history?
My goal is to track the time it takes between changes in Call Status for some performance reporting. Any suggestions would be much appreciated.
Laura

Hi Laura,
If you need a report for service call history that can be seen on the service call tab, you may not need ASCL. ASCL only saves the header changes. Those data under each tab are saved in the SCLx sub tables.
Thanks,
Gordon

Error reporting with web service call

Hi Experts,
We have a unique requirement of logging errors or exceptions throughout the message lifecycle to a Logging System via a web service call.
If error occur during message processing, is there any way to trigger an error message from every step of message pipeline which will invoke a web service ?
Please share your views on it.
We are using PI7.3 Java only stack.
- Shri

Hi
You can try using a try/catch block in your UDF and write the logging lookup logic in catch block.
It can catch some exceptions(For example response message parsing). Just give a try.
And let me know the result.
Thanks,
Dhanish

Series Primary overlaps object Service Call

hI SAP gurus,
i am trying to create new series in Document Numbering for 'Service Call' , it doesn't allow me to create Series Numbering and following Error is showing ...
Series Primary overlaps object Service Call
Does any one know how should i create a new Series for Service Call..?
i appreciate your help.
Thanks and Regards,
kaviprashu

hi,
ok i will quote this for you
Symptom
It is a legal requirement in Brazil that service calls are numbered.
Solution
To facilitate the legal requirement that users can trace and manage service calls efficiently, it is now possible to assign service calls to sequential series numbering. All marketing document numbering rules (search, overlapping numbers, manual series, and etc.) are also applied on service calls. The following fields and objects are added:
In the Document Numbering - Setup window, the service calls object is added.
To access the Document Numbering - Setup window, choose Administration -> System Initialization -> Document Numbering.
In the Series - Service Calls - Setup window, the 'Primary' series is added.
For new and upgraded companies, the application automatically creates the 'Primary' series for service calls.
In the Numbering Series - Setup window, the 'Primary' series is added.
In the Service Call window, the No. fields (selection of series and number) are added.
To access the Service Call window, choose Service -> Service Call.
In the Relate Series to Document - Setup window, the service calls object is added.
For the service reports (Service Calls, Service Calls by Queue, Response Time by Assigned to, Average Closure Time, Service Monitor, My Service Calls, My Open Service Calls and My overdue Service Calls, Service Contract document - subtab Service Calls and Customer Equipment Card - subtab Service Calls):
Call No. (label text) is changed to Call ID.
The Document No. field represents the new call no. field.
Series column is added to service reports.
The Check Document Numbering - Selection Criteria window also includes checking of the service calls sequence.
To access the Check Document Numbering - Selection Criteria window, choose Administration -> Utilities -> Check Document Numbering.
For new created service calls, no record will be written to History Change Log when you add service calls (the same as the system behavior in the marketing documents).
Only after the actual update on an already added service call, a history record will be added.
There is no change in the already existing Call ID field, the behavior of this field stays the same.
Other terms
service calls, series, numbering, B1, sequential
Header Data
Released on     15.08.2011 15:48:33
Release status     Released for Customer
Component     SBO-SER-SCL Service Call
Priority     Recommendations/additional info
Category     Advance development
References
This document is referenced by:
SAP Business One Notes
1606253           Overview Note for SAP Business One 8.81 patch 07
Validity
Software Component
Version
SAP BUSINESS ONE
8.81
regards,
Fidel

Error while calling ejb service call from BPM service

Hi,
We are using the Oracle 11.1.1.5.0
We are calling ejb service call from BPM service to update the data to Oracle database.
We are getting the below error when we executing the ejb service call from BPM Service.
<Error> <EJB> <BEA-010026> <Exception occurred du
ring commit of transaction Name=[EJB oracle.bpm.bpmn.engine.ejb.impl.BPMNDeliver
yBean.handleCallback(java.lang.String,java.lang.String,java.lang.String,int,bool
ean)],Xid=BEA1-45B91984D57960994897(30845116),Status=Rolled back. [Reason=javax.
transaction.xa.XAException: JDBC driver does not support XA, hence cannot be a p
articipant in two-phase commit. To force this participation, set the GlobalTrans
actionsProtocol attribute to LoggingLastResource (recommended) or EmulateTwoPhas
eCommit for the Data Source = EBSConnection],numRepliesOwedMe=0,numRepliesOwedOt
hers=0,seconds since begin=1,seconds left=60,XAServerResourceInfo[SOADataSource_
base_domain]=(ServerResourceInfo[SOADataSource_base_domain]=(state=rolledback,as
signed=soa_server1),xar=SOADataSource,re-Registered = false),XAServerResourceInf
o[ArCnTaskForms@EBSConnection@EBSConnection_base_domain]=(ServerResourceInfo[ArC
nTaskForms@EBSConnection@EBSConnection_base_domain]=(state=rolledback,assigned=s
oa_server1),xar=weblogic.jdbc.wrapper.JTSEmulateXAResourceImpl@fa5476,re-Registe
red = false),SCInfo[base_domain+soa_server1]=(state=rolledback),properties=({web
logic.jdbc.remote.EBSConnection=t3://192.168.10.114:8001, weblogic.transaction.n
ame=[EJB oracle.bpm.bpmn.engine.ejb.impl.BPMNDeliveryBean.handleCallback(java.la
ng.String,java.lang.String,java.lang.String,int,boolean)]}),local properties=({w
eblogic.jdbc.jta.SOADataSource=[ No XAConnection is attached to this TxInfo ]}),
OwnerTransactionManager=ServerTM[ServerCoordinatorDescriptor=(CoordinatorURL=soa
server1+192.168.10.114:8001+basedomain+t3+, XAResources={eis/tibjms/Queue, eis
/activemq/Queue, WLStore_base_domain_BPMJMSFileStore, WLStore_base_domain__WLS_s
oa_server1, eis/fioranomq/Topic, eis/jbossmq/Queue, eis/Apps/Apps, eis/websphere
mq/Queue, eis/AQ/aqSample, WLStore_base_domain_SOAJMSFileStore, eis/aqjms/Queue,
WSATGatewayRM_soa_server1_base_domain, eis/sunmq/Queue, eis/pramati/Queue, SSCo
nnectionDS_base_domain, eis/tibjms/Topic, eis/tibjmsDirect/Queue, eis/wls/Queue,
eis/tibjmsDirect/Topic, EDNDataSource_base_domain, eis/wls/Topic, eis/aqjms/Top
ic, RL3TST_base_domain, ArCnTaskForms@EBSConnection@EBSConnection_base_domain, S
OADataSource_base_domain, WLStore_base_domain_UMSJMSFileStore_auto_2},NonXAResou
rces={})],CoordinatorURL=soa_server1+192.168.10.114:8001+base_domain+t3+): weblo
gic.transaction.RollbackException: Could not prepare resource 'ArCnTaskForms@EBS
Connection@EBSConnection_base_domain
JDBC driver does not support XA, hence cannot be a participant in two-phase comm
it. To force this participation, set the GlobalTransactionsProtocol attribute to
LoggingLastResource (recommended) or EmulateTwoPhaseCommit for the Data Source
= EBSConnection
at weblogic.transaction.internal.TransactionImpl.throwRollbackException(
TransactionImpl.java:1881)
at weblogic.transaction.internal.ServerTransactionImpl.internalCommit(Se
rverTransactionImpl.java:345)
at weblogic.transaction.internal.ServerTransactionImpl.commit(ServerTran
sactionImpl.java:239)
at weblogic.ejb.container.internal.BaseLocalObject.postInvoke1(BaseLocal
Object.java:622)
at weblogic.ejb.container.internal.BaseLocalObject.__WL_postInvokeTxRetr
y(BaseLocalObject.java:455)
at weblogic.ejb.container.internal.SessionLocalMethodInvoker.invoke(Sess
ionLocalMethodInvoker.java:52)
at oracle.bpm.bpmn.engine.ejb.impl.BPMNDeliveryBean_of8dk6_ICubeDelivery
LocalBeanImpl.handleCallback(Unknown Source)
at com.collaxa.cube.engine.dispatch.message.instance.CallbackDeliveryMes
sageHandler.handle(CallbackDeliveryMessageHandler.java:47)
at com.collaxa.cube.engine.dispatch.DispatchHelper.handleMessage(Dispatc
hHelper.java:140)
at com.collaxa.cube.engine.dispatch.BaseDispatchTask.process(BaseDispatc
hTask.java:88)
at com.collaxa.cube.engine.dispatch.BaseDispatchTask.run(BaseDispatchTas
k.java:64)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExec
utor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor
.java:908)
at java.lang.Thread.run(Thread.java:662)
Caused by: javax.transaction.xa.XAException: JDBC driver does not support XA, he
nce cannot be a participant in two-phase commit. To force this participation, se
t the GlobalTransactionsProtocol attribute to LoggingLastResource (recommended)
or EmulateTwoPhaseCommit for the Data Source = EBSConnection
at weblogic.jdbc.wrapper.JTSXAResourceImpl.prepare(JTSXAResourceImpl.jav
a:83)
at weblogic.transaction.internal.XAServerResourceInfo.prepare(XAServerRe
sourceInfo.java:1327)
at weblogic.transaction.internal.XAServerResourceInfo.prepare(XAServerRe
sourceInfo.java:513)
at weblogic.transaction.internal.ServerSCInfo$1.run(ServerSCInfo.java:36
8)
at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTunin
gWorkManagerImpl.java:528)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:178)
.>
<12 Oct, 2012 12:34:40 PM IST> <Error> <oracle.soa.bpel.engine.dispatch> <BEA-00
0000> <failed to handle message
javax.transaction.xa.XAException: JDBC driver does not support XA, hence cannot
be a participant in two-phase commit. To force this participation, set the Globa
lTransactionsProtocol attribute to LoggingLastResource (recommended) or EmulateT
woPhaseCommit for the Data Source = EBSConnection
at weblogic.jdbc.wrapper.JTSXAResourceImpl.prepare(JTSXAResourceImpl.jav
a:83)
at weblogic.transaction.internal.XAServerResourceInfo.prepare(XAServerRe
sourceInfo.java:1327)
at weblogic.transaction.internal.XAServerResourceInfo.prepare(XAServerRe
sourceInfo.java:513)
at weblogic.transaction.internal.ServerSCInfo$1.run(ServerSCInfo.java:36
8)
at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTunin
gWorkManagerImpl.java:528)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:178)
>
<12 Oct, 2012 12:34:40 PM IST> <Error> <oracle.soa.bpel.engine.dispatch> <BEA-00
0000> <Failed to handle dispatch message ... exception ORABPEL-05002
Message handle error.
error while attempting to process the message "com.collaxa.cube.engine.dispatch.
message.instance.CallbackDeliveryMessage"; the reported exception is: Error comm
itting transaction:; nested exception is: javax.transaction.xa.XAException: JDBC
driver does not support XA, hence cannot be a participant in two-phase commit.
To force this participation, set the GlobalTransactionsProtocol attribute to Log
gingLastResource (recommended) or EmulateTwoPhaseCommit for the Data Source = EB
SConnection
This error contained an exception thrown by the message handler.
Check the exception trace in the log (with logging level set to debug mode).
ORABPEL-05002
Message handle error.
error while attempting to process the message "com.collaxa.cube.engine.dispatch.
message.instance.CallbackDeliveryMessage"; the reported exception is: Error comm
itting transaction:; nested exception is: javax.transaction.xa.XAException: JDBC
driver does not support XA, hence cannot be a participant in two-phase commit.
To force this participation, set the GlobalTransactionsProtocol attribute to Log
gingLastResource (recommended) or EmulateTwoPhaseCommit for the Data Source = EB
SConnection
This error contained an exception thrown by the message handler.
Check the exception trace in the log (with logging level set to debug mode).
at com.collaxa.cube.engine.dispatch.DispatchHelper.handleMessage(Dispatc
hHelper.java:207)
at com.collaxa.cube.engine.dispatch.BaseDispatchTask.process(BaseDispatc
hTask.java:88)
at com.collaxa.cube.engine.dispatch.BaseDispatchTask.run(BaseDispatchTas
k.java:64)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExec
utor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor
.java:908)
at java.lang.Thread.run(Thread.java:662)
>
Could any body help on this issue.It is little bit urgent for us to resolve.
Thanks in advance.

Thanks Sudipto Desmukh,
The link is helpful me to resolve this issue.
Thanks,
Narasimha E

Issue calling report from a Form(11.1.2).

Hi,
I have an existing code in the form to call a report and it seems to be working in the current 10g version of production server and I am migrating forms 10g to 11gR2. My issue here is when, I want to call the report from Forms 11g ( i.e. in developer suite) it is taking the report server as a blank. My Oracle FMW (11.1.2) is installed on the Windows 2008 R2 server. I do not know, if I need to configure the report server locally after the installation of FMW. Please help me out, if someone has faced a similar issue before.
DECLARE
          rep_Report                                                            report_object     := find_report_object('XYZ');
               rep_server                                                        varchar2(100);
               rep_jobidFull                                                            varchar2(100);
               rep_jobidPartial                                                                            varchar2(100);
BEGIN
               -- Get the report server name
               tool_env.getvar('REPORTS_SERVER_NAME', rep_server); --UNIX
          IF rep_server IS NULL THEN -- WINDOWS
               tool_env.getvar('HOSTNAME', rep_server);
          END IF;
          message('rep_server'||' '||rep_server);
               SET_REPORT_OBJECT_PROPERTY(rep_Report,REPORT_SERVER,rep_server);
               rep_jobidFull := run_report_object(rep_Report, pl_id);
               message('rep_jobidFull'||' '||rep_jobidFull);
               rep_jobidPartial := substr(rep_jobidFull,length(rep_server)+2,length(rep_jobidFull));
               message('rep_jobidPartial'||' '||rep_jobidPartial);
     web.show_document('/reports/rwservlet/getjobid'||rep_jobidPartial||'?server='||rep_server,'_blank');
END;
Errors:
FRM-41211: Integration error: SSL failure running another product.
REP-51000: The Reports Server name is not specified.
Thnx,
Sona.

Hello,
Usually in development installation report server gets installed by default unless you uncheck it.
You can find the report server name by:
a)looking into rwservlet.properties file
or
b)as entry in Start > All Programs > Oracle Classic instance - asinst_1 > Reports Services > Start Report Server rep_wls_reports_<hostname>_<InstanceName>
or
c)http://<yourhostname>:7001/reports/rwservlet/getserverinfo
In order to run the report from froms you need:
-to implement the solution i described in a previous update
or
-use a harcoded value in the form
SET_REPORT_OBJECT_PROPERTY(rep_Report,REPORT_SERVER,'your_report_server name');
Since you are in 11gR2 development mode you cannote use EM or OPMN to get the status of the report server as Roberto Suggested.
For your reference also check:
Oracle Forms and Reports 11g Release 2 (11.1.2) Development Installation FAQ (Doc ID 1373210.1)
Regards,
Alex
If someone answer helped please mark it accordingly.

Error calling Report and unable to bind Report Server

Hi,
I use Oracle Database 10g with Oracle Developer 10.1.2, in Windows 2000.
I don't have nor use Oracle Application Server though.
I tried to call a report from a Form, using Run_Report_Object.
But the following error appeared.
Error FRM-41213 Unable to connect to Report Server rep_<computer_name>
I also tried to call a report, using Web.Show_Document.
It launch another web browser, but the following error occured
REP-51002: Bind to Reports Server rep_<computer_name> failed
Based on the white paper of Oracle Application Server 10g - Integrating Oracle Reports in Oracle Forms Services applications.
I create my own report server using following command
rwserver server=repsrv.
Another java-based windows showed up. It shows that the server 'repsrv' is ready.
I do the following:
1. Navigate to http://localhost:8889/reports/rwservlet using web browser.
It showed OracleAS Report Services - Servlet Command Help page.
But there is no other window popup (The white paper stated that a 'in process' server
should be invoked when starting a report for the first time).
2. Navigate to http://localhost:8889/reports/rwservlet?userid=PRACTICE/PRTC@MYDB&report=C:\PRACTICE\FORM\MODULE1.JSP&destype=cache&desformat=html&paramform=no&p_1=P1&p_1=P2
my schema is PRACTICE, password PRTC and database instance MYDB
the report path = C:\FORM\MODULE1.JSP
The following error occured
REP-51002: Bind to Reports Server rep_<computer_name> failed
3. Finally, I tried
http://localhost:8889/reports/rwservlet?server=REPSRV&userid=PRACTICE/PRTC@MYDB&report=C:\PRACTICE\FORM\MODULE1.JSP&destype=cache&desformat=html&paramform=no&p_1=P1&p_1=P2
The following error occured
REP-51002: Bind to Reports Server repsrv failed
I don't understand.
It seems that the Report Service is not recognized although the java-based window state that the Report Server (repsrv) is ready.
My questions:
1. Does it means that my report server is not running?
Or it is running but the web browser didn't recognize it?
I use Internet Explorer 5 and Netscape 7, both of them showed the same error message.
2. The paper said there is supposed to be 2 type of server, 'In process' and custom server.
Both of them will create a configuration file in /reports/conf in DevSuiteHomeDirectory.
I can see the custom report server's configuration file which I create using rwserver
(repsrv.conf)
but I can't see the 'in process' server's configuration file (rep_<computer_name>.conf).
What am I supposed to do?
3. Is there any steps with I supposed to do after the installation?
Well, I didn't find any error during the installation, everything seems to be just fine.
Perhaps, I need to modify some files, specifya report server name,
create the 'in process' server manually.
Many thanks,
Imelda

Hi,
I have already tried your suggestion.
Since I am in Windows 2000 platform, so I do the first suggestion from the documentation.
If the host machine is not in a network (that is, it is a standalone machine).
Solution for Windows platform: Install the MS loopback adapter, as described on the Miscrosoft Web site (http:\\microsoft.support.com). Then, specify an IP address for your machine (either XP or Windows 2000), as follows:
1. On your desktop, right-click My Network Places, and choose Properties.
2. Right-click the MS loopback adapter, and choose Properties.
3. In the Properties dialog box, select Internet Protocol (TCP/IP), and click Properties.
4. Select Use the following IP address, and enter a valid IP address. The subnet mask field will automatically populate. Do not use the local host IP (that is, 127.0.0.1). For example, enter: 198.162.1.1.
5. Click OK, and follow the instructions displayed.
There is also solution for UNIX platform.
But I do the Solution for Windows platform only.
But still I've got the following error message :
REP-51002: Bind to Reports Server rep_<computer_name> failed
And in the command line of OC4J which I started, the following error appeared :
Not able to load oracle.reports.util.EnvironmentGlobal class
Using oracle.reports.util.Environment class
BTW,
I also tried to use the command lin rwrun :
rwrun report="D:\My Documents\TryReport\module1.jsp" userid=scott/tiger@orcl destype=file desformat=pdf desname="D:\My Documents\TryReport\module1.pdf"
And somehow a PDF file appeared.
It contains the output of the report I created.
It exactly the same as the preview of the web layout which is run from Report Builder (Run Web Layout CTRL-R).
Could this mean that the In-Process server is running?
Perhaps the browser did not understand how to connect to Report Server?
Is there anything should be done?
Should I also do the Solution for UNIX platform? (Mine is Windows)
And, why for Oracle Form (running as a servlet), everything seems to be normal?
Does the Oracle Form use different server from Oracle Report?
The problem is only when I tried to call report using a button inside Oracle Form.
(Run_Report_Object and Web.Show_Document)
Any light would be grateful.
Many thanks,
Buntoro

Getting rep-3002 when calling report from form on web

i am getting rep-3002 when i call report from a form on web environment. Report is in character mode. It is coming proper if i change it to bitmap. but my requirement is of character mode. pl. give some solution.

Hello,
If you are running in WinNT/2000 environment, the NT/2000 user which runs the Report Server service must have a printer defined. In the control panel, look at the properties for the Report Server to see what user it runs as. Log in as that user and make sure a default printer is defined.
Regards,
The Oracle Reports Team --skw

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