Service Center 2012 R2 Web Portal

Hi All,
We are trying to deploy a web interface for Service Manager 2012 r2. We will be using it as a standard ticketing system. We don't want to deploy it in our Sharepoint 2013 environment and was hoping there is a way to set it up as a standard web page our internal
employees and our external clients can use for help desk related items. I have seen 3rd. party software(s) out there that give this ability. So I figured there most likely would be a way for us to do it without using Sharepoint or third party apps. Can anyone
let me know how this can be accomplished or point me in the right direction to get the proper documentation of how to do this?
Kindest Regards,
MTSL
Anthony J. Barton

if you want to use the out-of-the-box silverlight portal, then your only method is to use SharePoint in some way, shape or form. the typical method is to install SharePoint foundation 2010 on a management server or a web portal server to host the SharePoint
site, and only ever use SharePoint for this one team site.
The 3rd party portals are a good option, and the few listed above are quite good. another third party offering is GridPro's
WebFront and
MobileFront, but these are more focused on the Analyst's experience.

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Hi
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Domain Admins won't necessarily be Service Manager admins - so you might want to make sure your account is in the Service Manager administrator group.
Cheers
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Hello
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Hi,
You can contact the Volume Licensing Service Center to get the answer to this case.
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Hi,
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Hi,
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Hii,,
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Upgrading SC 2012 Service Manager SP1 to System Center 2012 R2 - ERROR

Hi all
Problems when upgrade from Service Manager in Microsoft System Center 2012 Service Pack 1 (SP1) to Service Manager in System Center 2012 R2 in test lab.
I have two servers:
SM - Windows 2012, SQL 2012 SP1, SCSM 2012 SP1 CU2
DW - Windows 2012, SQL 2012 SP1, SCSM 2012 SP1 CU2.
I successfully installed SCSM 2012 R2 on both servers.
After restart data warehouse jobs receive error in Operation Manager log on DW.
Log Name:      Operations Manager
Source:        Data Warehouse
Date:          18.10.2013 20:15:48
Event ID:      33503
Task Category: None
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      DW2012.contoso.loc
Description:
An error countered while attempting to execute ETL Module:
ETL process type: Transform
Batch ID: 22989
Module name: TransformEntityRelatesToEntityFact
Message: UNION ALL view 'DWRepository.dbo.EntityRelatesToEntityFactvw' is not updatable because a primary key was not found on table '[DWRepository].[dbo].[EntityRelatesToEntityFact_2013_May]'.
Stack:    at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
   at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
   at System.Data.SqlClient.SqlDataReader.TryConsumeMetaData()
   at System.Data.SqlClient.SqlDataReader.get_MetaData()
   at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)
   at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite)
   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task& task, Boolean asyncWrite)
   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method)
   at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method)
   at System.Data.SqlClient.SqlCommand.ExecuteReader()
   at Microsoft.SystemCenter.Warehouse.Utility.SqlHelper.ExecuteReader(SqlConnection sqlCon, CommandType cmdType, String cmdText, SqlParameter[] parameters)
   at Microsoft.SystemCenter.Warehouse.Etl.StoredProcedure.Execute(IXPathNavigable config, Watermark wm, DomainUser sourceConnectionUser, DomainUser destinationConnectionUser)
   at Microsoft.SystemCenter.Warehouse.Etl.TransformModule.Execute(IXPathNavigable config, Watermark wm, DomainUser sourceConnectionUser, DomainUser destinationConnectionUser, Int32 batchSize)
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Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Data Warehouse" />
    <EventID Qualifiers="32768">33503</EventID>
    <Level>3</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-10-18T14:15:48.000000000Z" />
    <EventRecordID>13089</EventRecordID>
    <Channel>Operations Manager</Channel>
    <Computer>DW2012.contoso.loc</Computer>
    <Security />
</System>
<EventData>
    <Data>Transform</Data>
    <Data>22989</Data>
    <Data>TransformEntityRelatesToEntityFact</Data>
    <Data>UNION ALL view 'DWRepository.dbo.EntityRelatesToEntityFactvw' is not updatable because a primary key was not found on table '[DWRepository].[dbo].[EntityRelatesToEntityFact_2013_May]'.</Data>
    <Data>   at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
   at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
   at System.Data.SqlClient.SqlDataReader.TryConsumeMetaData()
   at System.Data.SqlClient.SqlDataReader.get_MetaData()
   at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)
   at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite)
   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task& task, Boolean asyncWrite)
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   at System.Data.SqlClient.SqlCommand.ExecuteReader()
   at Microsoft.SystemCenter.Warehouse.Utility.SqlHelper.ExecuteReader(SqlConnection sqlCon, CommandType cmdType, String cmdText, SqlParameter[] parameters)
   at Microsoft.SystemCenter.Warehouse.Etl.StoredProcedure.Execute(IXPathNavigable config, Watermark wm, DomainUser sourceConnectionUser, DomainUser destinationConnectionUser)
   at Microsoft.SystemCenter.Warehouse.Etl.TransformModule.Execute(IXPathNavigable config, Watermark wm, DomainUser sourceConnectionUser, DomainUser destinationConnectionUser, Int32 batchSize)
   at Microsoft.SystemCenter.Warehouse.Etl.TransformModule.Execute(IXPathNavigable config, Watermark wm, DomainUser sourceConnectionUser, DomainUser destinationConnectionUser)
   at Microsoft.SystemCenter.Etl.ETLModule.OnDataItem(DataItemBase dataItem, DataItemAcknowledgementCallback acknowledgedCallback, Object acknowledgedState, DataItemProcessingCompleteCallback completionCallback, Object completionState)</Data>
</EventData>
</Event>
Log Name:      Operations Manager
Source:        Data Warehouse
Date:          18.10.2013 20:15:49
Event ID:      33502
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DW2012.contoso.loc
Description:
ETL Module Execution failed:
ETL process type: Transform
Batch ID: 22989
Module name: TransformEntityRelatesToEntityFact
Message: UNION ALL view 'DWRepository.dbo.EntityRelatesToEntityFactvw' is not updatable because a primary key was not found on table '[DWRepository].[dbo].[EntityRelatesToEntityFact_2013_May]'.
Log Name:      Operations Manager
Source:        Data Warehouse
Date:          18.10.2013 20:15:49
Event ID:      33502
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DW2012.contoso.loc
Description:
ETL Module Execution failed:
ETL process type: Transform
Batch ID: 22989
Module name: TransformEntityManagedTypeFact
Message: UNION ALL view 'DWRepository.dbo.EntityManagedTypeFactvw' is not updatable because a primary key was not found on table '[DWRepository].[dbo].[EntityManagedTypeFact_2013_May]'.
How to fix this error?

For anyone else, you may need to reset any failed jobs statusid back to 3 after you run the script from
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I had to reset the statusid for DWMaintenence and common.load.
Aengus

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bsaelao wrote:
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