Service centre says it/s liquid problem
My blackberry 9220 curve is in warranty and there is heating problem and charging jack problem,
the service centre guy after checking the set, asked to handover the set for rectification, A day after they called me back that your hand set is damaged by water and could not be repaired and is not covered in warranty.
There is no sign of liquid damage
What to do?
Hi and Welcome to the Community!
No one here, in this user-to-user community, is party to your purchase contract, which is where your warranty terms are defined. No one here works for BB nor your service center. If you believe that the person you spoke to is wrong, then you need to appeal to them...escalate with them. But, no one here can "see" anything so no one here can make a ruling one way or another for you.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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