Service department arnt contacting me for support!!!

Its been 2 months I contacted MSI UK for customer support on the 5th of april they said
"Dear customer, Your ticket has been forwarded to our service department. They will contact you my email.
Please do not reply to this email. Thank you. "
and its been about 2 months now and no support what so ever can anyone help me get support. my PC has been broken for 2 months now and I cant get it working.

This is a Users-to-Users Forum and we can't help you with official contact. Start a new request and tell them about your experience: >>How to contact MSI.<<
If you want user assistance here open a new thread in the area your problematic MSI item fits in following >>Posting Guide<<

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        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10-en_USLanguagePack\AdobeFlash10-en_USLanguagePack.proxy.xml
    AdobeCode: {6CA25E84-FDC9-4EAE-86A6-FE0697BAF171}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorNA_Recommended2-mul\AdobeColorNA_Recommended2-mul.boot.xml
    AdobeCode: {71C506FA-C006-4822-A371-059856E706CA}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCameraRaw5.0All-x64\AdobeCameraRaw5.0All-x64.boot.xml
    AdobeCode: {731F2B61-8028-4E63-95BF-B13B224DA13E}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-STI-other\AdobeFlash10-STI-other.boot.xml
    AdobeCode: {73656117-7621-4603-9830-786F7F46F966}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeServiceManager-mul\AdobeServiceManager-mul.boot.xml
    AdobeCode: {76A848DA-E186-42F0-B057-8FCC2490C40E}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\DeviceCentral2LP-es_MX\DeviceCentral2LP-es_MX.proxy.xml
    AdobeCode: {79E0F594-E8F3-4930-8EBD-0C7178302EFB}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorPhotoshop2-mul\AdobeColorPhotoshop2-mul.boot.xml
    AdobeCode: {7F60FD0C-F2FF-433A-A91C-EC76152DEF05}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeIllustrator14mul\AdobeIllustrator14mul.boot.xml
    AdobeCode: {7FC72310-D125-41B7-943A-EC467BA72F82}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAssetServices4All\AdobeAssetServices4All.boot.xml
    AdobeCode: {8167335C-8FEA-4576-8EC2-8AC77EC58F19}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePDFL9-mul\AdobePDFL9-mul.boot.xml
    AdobeCode: {85022982-C128-4177-96E4-6E04B88C489C}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeDreamweaver10en_GBLanguagePack\AdobeDreamweaver10en_GBLanguagePack.pr oxy.xml
    AdobeCode: {85112378-F845-4581-9499-2D5E38441E76}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDynamicLinkSupport1All\AdobeDynamiclinkSupport1All.boot.xml
    AdobeCode: {869E3432-BDAC-4211-B1DC-EC211962EEFA}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFireworks10All\AdobeFireworks10All.boot.xml
    AdobeCode: {87809DB4-F038-4C7B-9CA9-FFB6EAE6042F}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDefaultLanguage2-mul\AdobeDefaultLanguage2-mul.boot.xml
    AdobeCode: {87C4EC3E-47F0-4287-A436-9ADA103E05E9}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeXMPPanelsAll\AdobeXMPPanelsAll.boot.xml
    AdobeCode: {88346284-C41C-101B-99A2-AAB2A0A1B87C}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6CommonLang-es_MX\AdobeInDesign6CommonLang-es_MX.proxy.xml
    AdobeCode: {8AD0C0B9-B397-45FE-89A3-D42F95F6E9EF}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDeviceCentral2-mul\AdobeDeviceCentral2-mul.boot.xml
    AdobeCode: {8B4C951B-F853-4B05-B892-9D5B3CD8AC98}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePDFSettings9-ja_JP\AdobePDFSettings9-ja_JP.boot.xml
    AdobeCode: {8C273902-BE22-429D-BEEF-C9FFABF18178}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-STI-fr\AdobeFlash10-STI-fr.boot.xml
    AdobeCode: {8EA01C93-7DA6-461D-A794-DF98C4268927}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-es_MX\AdobePhotoshop11-es_MX.proxy.xml
    AdobeCode: {94C6AEF4-BE0D-431B-B0A5-567E6B89E576}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\aifsdk-win\aifsdk-win.boot.xml
    AdobeCode: {98D81F21-D408-4431-B1CD-FD5F34F70DA0}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeWinSoftLinguisticsPluginAll_x64\AdobeWinSoftLinguisticsPluginAll_x64.bo ot.xml
    AdobeCode: {9907B3BB-23CD-424E-B18F-A2E158D4B6D0}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeLinguisticsAll\AdobeLinguisticsAll.boot.xml
    AdobeCode: {9C6EE72C-3B56-4218-8424-E763E2E0D286}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFireworks10fr_CALanguagePack\AdobeFireworks10fr_CALanguagePack.proxy. xml
    AdobeCode: {9D0C6527-C1EC-4AFD-B446-4BC12C83C8EF}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorEU_Recommended2-mul\AdobeColorEU_Recommended2-mul.boot.xml
    AdobeCode: {9DFDAC02-972C-4A6A-9419-AD702DC40EC6}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorCommonSetCMYK2-mul\AdobeColorCommonSetCMYK2-mul.boot.xml
    AdobeCode: {9F299EC3-0FBB-4C64-80C8-66849A26CFBD}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeLinguisticsAll_x64\AdobeLinguisticsAll_x64.boot.xml
    AdobeCode: {A2240090-CA81-4762-82DC-EAFD1503FA3F}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-others-ExtensionFL30\AdobeFlash10-others-ExtensionFL30.boot.xml
    AdobeCode: {A286D8E4-3168-49EB-89B5-CF7D8DF8D985}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\DeviceCentral2LP-en_US\DeviceCentral2LP-en_US.proxy.xml
    AdobeCode: {A4EEE829-8B33-4609-874F-AD0CFD8D6AF0}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-fr_CA\AdobePhotoshop11-fr_CA.proxy.xml
    AdobeCode: {A6148177-E733-4F44-8123-C7565DFA7819}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePhotoshop11-Core_x64\AdobePhotoshop11-Core_x64.boot.xml
    AdobeCode: {A80B7019-16DF-42DB-BF83-B6B3452677A1}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAMP-fr_FR\AdobeAMP-fr_FR.proxy.xml
    AdobeCode: {A9A71A55-3C8A-4DCD-8291-1F4B749627C9}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAUM6.0All\AdobeAUM6.0All.boot.xml
    AdobeCode: {AA603BD2-D4CF-436C-BE8E-DC3E0C337734}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSGM3-zh_TW\AdobeSGM3-zh_TW.boot.xml
    AdobeCode: {AB8E4534-C573-4CC9-BA6A-76DD14055510}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorCommonSetRGB2-mul\AdobeColorCommonSetRGB2-mul.boot.xml
    AdobeCode: {AC76BA86-1028-0000-7760-000000000004}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-zh_TW\AdobeAcrobat9-zh_TW.proxy.xml
    AdobeCode: {AC76BA86-1029-4770-7760-000000000004}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-cs_CZ\AdobeAcrobat9-cs_CZ.proxy.xml
    AdobeCode: {AC76BA86-1033-F400-7760-000000000004}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-fr_FR\AdobeAcrobat9-fr_FR.proxy.xml
    AdobeCode: {AC76BA86-1040-7D70-7760-000000000004}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-es_ES\AdobeAcrobat9-es_ES.proxy.xml
    AdobeCode: {AC76BA86-1041-0000-7760-000000000004}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-ja_JP\AdobeAcrobat9-ja_JP.proxy.xml
    AdobeCode: {AC76BA86-1042-0000-7760-000000000004}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-ko_KR\AdobeAcrobat9-ko_KR.proxy.xml
    AdobeCode: {AC76BA86-1048-8780-7760-000000000004}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-ru_RU\AdobeAcrobat9-ru_RU.proxy.xml
    AdobeCode: {AC76BA86-1053-DF60-7760-000000000004}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-sv_SE\AdobeAcrobat9-sv_SE.proxy.xml
    AdobeCode: {AC76BA86-2052-0000-7760-000000000004}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-zh_CN\AdobeAcrobat9-zh_CN.proxy.xml
    AdobeCode: {AEACF6C0-8690-48D1-A243-C3A796219CF9}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSGM3-ko_KR\AdobeSGM3-ko_KR.boot.xml
    AdobeCode: {B17CBF80-149C-4008-BF62-69842F242B5E}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeIllustrator14fr_CALanguagePack\AdobeIllustrator14fr_CALanguagePack.pr oxy.xml
    AdobeCode: {B2A01A26-BCD8-4BFB-ADC2-164416D42A38}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSGM3-en_US\AdobeSGM3-en_US.boot.xml
    AdobeCode: {B317020B-BB2B-41DE-9255-C795D212A140}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeIllustrator14es_MXLanguagePack\AdobeIllustrator14es_MXLanguagePack.pr oxy.xml
    AdobeCode: {B40EAA06-05C8-4790-83B9-83CD2334704E}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\DeviceCentral2LP-en_GB\DeviceCentral2LP-en_GB.proxy.xml
    AdobeCode: {B68DB15D-31B2-4AA9-B5DA-611024E3ABA4}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFireworks10es_MXLanguagePack\AdobeFireworks10es_MXLanguagePack.proxy. xml
    AdobeCode: {C3192773-54FD-472D-B639-D2960A454DE6}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-STI-es\AdobeFlash10-STI-es.boot.xml
    AdobeCode: {CA1FF49F-C354-101B-ADFD-84F42A706653}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6CommonLang-en_US\AdobeInDesign6CommonLang-en_US.proxy.xml
    AdobeCode: {CBC8AB3C-85F0-4D16-8E01-95E0343EE383}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAIR1.0\AdobeAIR1.0.proxy.xml
    AdobeCode: {CF362349-F670-4EB2-A7D3-308DA95BF4BE}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeIllustrator14en_GBLanguagePack\AdobeIllustrator14en_GBLanguagePack.pr oxy.xml
    AdobeCode: {CFCD7AD2-150A-4194-BA98-4C59850A0F98}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePhotoshop11-Core\AdobePhotoshop11-Core.boot.xml
    AdobeCode: {D7AF82DE-06CD-493D-8866-58BD4A7C54EB}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePDFL9-mul-x64\AdobePDFL9-mul-x64.boot.xml
    AdobeCode: {D95B5192-2606-4176-893B-7B6704D2605B}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeConnect-mul\AdobeConnect-mul.boot.xml
    AdobeCode: {DBB1B2E9-0DF9-495C-B58D-C23A3599EDA7}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCMaps2-mul-x64\AdobeCMaps2-mul-x64.boot.xml
    AdobeCode: {DD829154-9968-43C5-9975-4A2CF9E87869}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AMECore1All\AMECore1All.boot.xml
    AdobeCode: {DEF58ED5-552A-4a7c-9BE6-CCCCC0704D77}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10mul_ExtensionFL30\AdobeFlash10mul_ExtensionFL30.proxy.xml
    AdobeCode: {E769C759-5B9B-487B-AAC3-FAB7015D7B9A}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSING2-mul\AdobeSING2-mul.boot.xml
    AdobeCode: {E8A4414C-0268-46D7-830A-BF4EA049BF18}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\Acrobatcom-fr_FR\Acrobatcom-fr_FR.proxy.xml
    AdobeCode: {E8B28C6D-46DF-4842-9B06-9924D94DA1E0}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDesignSuitePremium4-mul\AdobeDesignSuitePremium4-mul.boot.xml
    AdobeCode: {E8CA713D-38A8-47A0-ACFB-39CA6A59CA1D}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AMEImporter1All\AMEImporter1All.boot.xml
    AdobeCode: {E8D75E23-1782-4DB3-B8B8-8C80BFD35CB7}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeDreamweaver10es_MXLanguagePack\AdobeDreamweaver10es_MXLanguagePack.pr oxy.xml
    AdobeCode: {E8FCBFB4-0975-4B44-A728-70171FE44108}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-STI-en\AdobeFlash10-STI-en.boot.xml
    AdobeCode: {E9124DCC-945E-4450-B8CD-689A6FE15F8D}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCSIx64All\AdobeCSIx64All.boot.xml
    AdobeCode: {E9864DB2-4AC9-4BEC-BFD1-644C4276F901}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeVersionCue4All\AdobeVersionCue4All.boot.xml
    AdobeCode: {EC787A8E-FFCC-4586-8089-61C4F44D150E}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeDreamweaver10en_USLanguagePack\AdobeDreamweaver10en_USLanguagePack.pr oxy.xml
    AdobeCode: {EEEE6D36-C0CA-101B-BE84-F9A9E8302DC5}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6AppLang-en_GB\AdobeInDesign6AppLang-en_GB.proxy.xml
    AdobeCode: {F5BA527F-CC31-101B-A39B-97F2C87C690F}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6CommonBase-mul\AdobeInDesign6CommonBase-mul.boot.xml
    AdobeCode: {F624F59F-28A9-4C6B-8BE3-7B9B34D26BFF}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10-fr_CALanguagePack\AdobeFlash10-fr_CALanguagePack.proxy.xml
    AdobeCode: {F962C173-3665-403C-BFFC-4A52BC4F6D62}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSGM3-ja_JP\AdobeSGM3-ja_JP.boot.xml
    AdobeCode: {FB03EE85-C0D6-101B-9DA9-9F91A460EA39}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6AppLang-en_US\AdobeInDesign6AppLang-en_US.proxy.xml
    AdobeCode: {FC7AC288-3C96-42DB-B1CF-EE104D2CE4E9}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSuiteSharedConfiguration-mul\AdobeSuiteSharedConfiguration-mul.boot.xml
    AdobeCode: {FE13D314-FB1D-4973-ABC8-BDE5D9D6190B}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorJA_Recommended2-mul\AdobeColorJA_Recommended2-mul.boot.xml
    --------------------  END  - Proxy File Summary -  END  --------------------
    -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    Updated source path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4
    Updating media info for: {00DF958D-8DD1-416E-8697-A0DBBE702A37}, Effective: {00DF958D-8DD1-416E-8697-A0DBBE702A37}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFireworks10en_USLanguagePack\AdobeFireworks10en_USLanguagePack.msi
    Updating media info for: {02FD2912-C5C4-41f0-B7D2-0C1871EB9565}, Effective: {02FD2912-C5C4-41f0-B7D2-0C1871EB9565}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-es-ExtensionFL30\AdobeFlash10-es-ExtensionFL30.msi
    Updating media info for: {043A67CA-08C4-4669-A2A1-B03F6D8D509C}, Effective: {043A67CA-08C4-4669-A2A1-B03F6D8D509C}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeWinSoftLinguisticsPluginAll\AdobeWinSoftLinguisticsPluginAll.msi
    Updating media info for: {064F0D64-1F54-4F4B-953E-BAED5D7E69B2}, Effective: {064F0D64-1F54-4F4B-953E-BAED5D7E69B2}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePDFSettings9-mul\AdobePDFSettings9-mul.msi
    Updating media info for: {08D66D31-CC4B-101B-B7BF-FD1B1E2718A8}, Effective: {08D66D31-CC4B-101B-B7BF-FD1B1E2718A8}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6IconHandler-mul\AdobeInDesign6IconHandler-mul.msi
    Updating media info for: {092DF7B0-6E10-4718-9763-9704CC4E6EF9}, Effective: {092DF7B0-6E10-4718-9763-9704CC4E6EF9}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeALMAnchorService2-mul\AdobeALMAnchorService2-mul.msi
    Updating media info for: {0967604F-33E6-4C6B-934B-157C3AB4ED4C}, Effective: {0967604F-33E6-4C6B-934B-157C3AB4ED4C}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeExtensionManager2All\AdobeExtensionManager2All.msi
    Updating media info for: {0A621EC5-B98B-45C9-95FE-A7D0DA3150EA}, Effective: {0A621EC5-B98B-45C9-95FE-A7D0DA3150EA}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlashPlayer10_axDbg_mul\AdobeFlashPlayer10_axDbg_mul.msi
    Updating media info for: {0C0BD663-FF73-4EA4-9FF7-A7AE0405B90F}, Effective: {0C0BD663-FF73-4EA4-9FF7-A7AE0405B90F}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeDreamweaver10fr_CALanguagePack\AdobeDreamweaver10fr_CALanguagePack.ms i
    Updating media info for: {0C91FCEB-C2EF-101B-89B8-C06AE9160079}, Effective: {0C91FCEB-C2EF-101B-89B8-C06AE9160079}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6CommonLang-en_GB\AdobeInDesign6CommonLang-en_GB.msi
    Updating media info for: {0D47D055-102E-443D-9FE7-FFF0BBAB6A98}, Effective: {0D47D055-102E-443D-9FE7-FFF0BBAB6A98}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeTypeSupport9-mul-x64\AdobeTypeSupport9-mul-x64.msi
    Updating media info for: {14A5A29B-D252-4575-B40C-695B8D8B34D5}, Effective: {14A5A29B-D252-4575-B40C-695B8D8B34D5}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeBridge3All\AdobeBridge3All.msi
    Updating media info for: {176894A3-E35F-45C0-98E3-3FB4CD46C0E0}, Effective: {176894A3-E35F-45C0-98E3-3FB4CD46C0E0}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePhotoshop11-Support\AdobePhotoshop11-Support.msi
    Updating media info for: {195C539A-1546-43A8-A224-C03FE427F47D}, Effective: {195C539A-1546-43A8-A224-C03FE427F47D}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10-es_MXLanguagePack\AdobeFlash10-es_MXLanguagePack.msi
    Updating media info for: {198E1366-F2E8-4853-8A6B-B0CF8BDBF091}, Effective: {198E1366-F2E8-4853-8A6B-B0CF8BDBF091}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSGM3-zh_CN\AdobeSGM3-zh_CN.msi
    Updating media info for: {223EB970-F510-4D0A-A7D0-0B79B163B35B}, Effective: {223EB970-F510-4D0A-A7D0-0B79B163B35B}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeALMAnchorService2-mul-x64\AdobeALMAnchorService2-mul-x64.msi
    Updating media info for: {22DBAEF9-C0EE-101B-ACA7-89BA7D08F8B9}, Effective: {22DBAEF9-C0EE-101B-ACA7-89BA7D08F8B9}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6AppLang-es_MX\AdobeInDesign6AppLang-es_MX.msi
    Updating media info for: {289C46A2-F2F7-4887-A8DA-5CB1AB65754D}, Effective: {289C46A2-F2F7-4887-A8DA-5CB1AB65754D}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDreamweaver10-mul\AdobeDreamweaver10-mul.msi
    Updating media info for: {2965A5F0-0326-4479-B140-F5799BD025B7}, Effective: {2965A5F0-0326-4479-B140-F5799BD025B7}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCameraRaw5.0All\AdobeCameraRaw5.0All.msi
    Updating media info for: {2B0F340D-1EAF-4471-90A8-BC380EF7209A}, Effective: {2B0F340D-1EAF-4471-90A8-BC380EF7209A}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFireworks10en_GBLanguagePack\AdobeFireworks10en_GBLanguagePack.msi
    Updating media info for: {2B47D5DE-E019-4130-AB69-2DAB4DEEBB0A}, Effective: {2B47D5DE-E019-4130-AB69-2DAB4DEEBB0A}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorJA_ExtraSettings2-mul\AdobeColorJA_ExtraSettings2-mul.msi
    Updating media info for: {2BD22DAB-D025-4c9a-A62E-DAD828393885}, Effective: {2BD22DAB-D025-4c9a-A62E-DAD828393885}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-en-ExtensionFL30\AdobeFlash10-en-ExtensionFL30.msi
    Updating media info for: {2E39F462-F4AE-4617-8416-CDCEC9C18232}, Effective: {2E39F462-F4AE-4617-8416-CDCEC9C18232}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeIllustrator14en_USLanguagePack\AdobeIllustrator14en_USLanguagePack.ms i
    Updating media info for: {3095E614-711B-48D2-BAAF-0CA9D9968F68}, Effective: {3095E614-711B-48D2-BAAF-0CA9D9968F68}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeOutputModuleAll\AdobeOutputModuleAll.msi
    Updating media info for: {31FC14DD-7641-4BEB-B5D1-9976F99AF956}, Effective: {31FC14DD-7641-4BEB-B5D1-9976F99AF956}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFontsAll\AdobeFontsAll.msi
    Updating media info for: {324A6E8E-CD0F-4D37-9143-05468F0204C3}, Effective: {324A6E8E-CD0F-4D37-9143-05468F0204C3}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-en_GB_x64\AdobePhotoshop11-en_GB_x64.msi
    Updating media info for: {3251BB24-1889-4BB4-9774-BA0D57FE7D0E}, Effective: {3251BB24-1889-4BB4-9774-BA0D57FE7D0E}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10-en_GBLanguagePack\AdobeFlash10-en_GBLanguagePack.msi
    Updating media info for: {3410D3EC-5407-4BA7-92D9-55207A04C3BF}, Effective: {3410D3EC-5407-4BA7-92D9-55207A04C3BF}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-en_US\AdobePhotoshop11-en_US.msi
    Updating media info for: {3419CF4A-C105-101B-B1EE-EF5CA3F6A41C}, Effective: {3419CF4A-C105-101B-B1EE-EF5CA3F6A41C}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6AppLang-fr_CA\AdobeInDesign6AppLang-fr_CA.msi
    Updating media info for: {34BBC769-B1F1-412A-8663-50B2EAB6D5A9}, Effective: {34BBC769-B1F1-412A-8663-50B2EAB6D5A9}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\DeviceCentral2LP-fr_CA\DeviceCentral2LP-fr_CA.msi
    Updating media info for: {35304775-CB5F-101B-A142-83B5468C225C}, Effective: {35304775-CB5F-101B-A142-83B5468C225C}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6AppBase-mul\AdobeInDesign6AppBase-mul.msi
    Updating media info for: {368BF6FC-8F78-4936-B381-BFE2B4880334}, Effective: {368BF6FC-8F78-4936-B381-BFE2B4880334}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-en_US_x64\AdobePhotoshop11-en_US_x64.msi
    Updating media info for: {395FC443-B34B-4E77-9928-23C147FC83F1}, Effective: {395FC443-B34B-4E77-9928-23C147FC83F1}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeTypeSupport9-mul\AdobeTypeSupport9-mul.msi
    Updating media info for: {3A17921E-0B93-40C6-B0A9-3CD40475B3F0}, Effective: {3A17921E-0B93-40C6-B0A9-3CD40475B3F0}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-fr_CA_x64\AdobePhotoshop11-fr_CA_x64.msi
    Updating media info for: {3A4D8E3D-83E0-425F-A8FB-B04538CDC2A0}, Effective: {3A4D8E3D-83E0-425F-A8FB-B04538CDC2A0}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCSIAll\AdobeCSIAll.msi
    Updating media info for: {3A5B6B11-CB5C-101B-89C0-E6A199775FEF}, Effective: {3A5B6B11-CB5C-101B-89C0-E6A199775FEF}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6AppFSet-Roman\AdobeInDesign6AppFSet-Roman.msi
    Updating media info for: {3C2CCCD6-CB9D-4288-8B3D-EF7AEC16C35B}, Effective: {3C2CCCD6-CB9D-4288-8B3D-EF7AEC16C35B}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-mul\AdobeFlash10-mul.msi
    Updating media info for: {3CD02B3D-9EEE-4786-95A8-73E7BA8558CA}, Effective: {3CD02B3D-9EEE-4786-95A8-73E7BA8558CA}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDriveAll\AdobeDriveAll.msi
    Updating media info for: {3D9625C4-525A-4368-932D-749B91B3B222}, Effective: {3D9625C4-525A-4368-932D-749B91B3B222}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-fr-ExtensionFL30\AdobeFlash10-fr-ExtensionFL30.msi
    Updating media info for: {40E33B80-0C73-41A0-82A5-9AF7D1D68C98}, Effective: {40E33B80-0C73-41A0-82A5-9AF7D1D68C98}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFontsAllx64\AdobeFontsAllx64.msi
    Updating media info for: {48ECA3E4-C4E8-101B-A3E5-8A776B36B2F7}, Effective: {48ECA3E4-C4E8-101B-A3E5-8A776B36B2F7}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6CommonLang-fr_CA\AdobeInDesign6CommonLang-fr_CA.msi
    Updating media info for: {490F274E-689A-4ECF-AC3E-322347ED7613}, Effective: {490F274E-689A-4ECF-AC3E-322347ED7613}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeExtendScriptToolKit3.0.0All\AdobeExtendScriptToolkit3.0.0All.msi
    Updating media info for: {4F3CE025-D60B-4E6B-8D39-B04CD3769008}, Effective: {4F3CE025-D60B-4E6B-8D39-B04CD3769008}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeVideoProfilesCS2-mul\AdobeVideoProfilesCS2-mul.msi
    Updating media info for: {52432964-89C2-48CD-9749-4036D3E97BD9}, Effective: {52432964-89C2-48CD-9749-4036D3E97BD9}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-es_MX_x64\AdobePhotoshop11-es_MX_x64.msi
    Updating media info for: {53560287-20EA-4EB6-9B5C-5B1EC080350A}, Effective: {53560287-20EA-4EB6-9B5C-5B1EC080350A}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\kuler2.0-mul\kuler2.0-mul.msi
    Updating media info for: {53EBE8B3-CB5B-101B-82B1-D22FEF2EEFE5}, Effective: {53EBE8B3-CB5B-101B-82B1-D22FEF2EEFE5}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6AppFSet-Japan\AdobeInDesign6AppFSet-Japan.msi
    Updating media info for: {563275A9-CC66-101B-8B71-81B8A321A480}, Effective: {563275A9-CC66-101B-8B71-81B8A321A480}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6IconHandler64-mul\AdobeInDesign6IconHandler64-mul.msi
    Updating media info for: {5746C6E3-DC6E-4762-9445-F89C50B5E1D2}, Effective: {5746C6E3-DC6E-4762-9445-F89C50B5E1D2}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlashPlayer10_plDbg_mul\AdobeFlashPlayer10_plDbg_mul.msi
    Updating media info for: {587AF245-DD3F-402A-A32C-4321594DD279}, Effective: {587AF245-DD3F-402A-A32C-4321594DD279}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-en_GB\AdobePhotoshop11-en_GB.msi
    Updating media info for: {5A2D6654-8164-4810-A76F-FD160223558E}, Effective: {5A2D6654-8164-4810-A76F-FD160223558E}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorNA_ExtraSettings2-mul\AdobeColorNA_ExtraSettings2-mul.msi
    Updating media info for: {5C99A447-812B-4531-816B-38F0C8B19F02}, Effective: {5C99A447-812B-4531-816B-38F0C8B19F02}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCMaps2-mul\AdobeCMaps2-mul.msi
    Updating media info for: {5D195AB1-30AC-44F6-93FE-225CE5BBAB74}, Effective: {5D195AB1-30AC-44F6-93FE-225CE5BBAB74}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\Acrobatcom-mul\AIRApplicationRunner.exe
    Updating media info for: {603DA164-1FA4-43F4-AD82-0A56206E5BD7}, Effective: {603DA164-1FA4-43F4-AD82-0A56206E5BD7}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSearchforHelp-mul\AdobeSearchforHelp-mul.msi
    Updating media info for: {6743AE49-4594-4CAE-807C-27682446F498}, Effective: {6743AE49-4594-4CAE-807C-27682446F498}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAMP-mul\AIRApplicationRunner.exe
    Updating media info for: {69A6AF34-639F-4AC8-8EFB-86DB91C5E106}, Effective: {69A6AF34-639F-4AC8-8EFB-86DB91C5E106}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorEU_ExtraSettings2-mul\AdobeColorEU_ExtraSettings2-mul.msi
    Updating media info for: {6A7D180B-9A75-4C62-BE94-FE44BE3732C2}, Effective: {6A7D180B-9A75-4C62-BE94-FE44BE3732C2}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDrivex64All\AdobeDrivex64All.msi
    Updating media info for: {6ADE0200-DE21-4D6C-AFB1-DF7D0D77CB47}, Effective: {6ADE0200-DE21-4D6C-AFB1-DF7D0D77CB47}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10-en_USLanguagePack\AdobeFlash10-en_USLanguagePack.msi
    Updating media info for: {6CA25E84-FDC9-4EAE-86A6-FE0697BAF171}, Effective: {6CA25E84-FDC9-4EAE-86A6-FE0697BAF171}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorNA_Recommended2-mul\AdobeColorNA_Recommended2-mul.msi
    Updating media info for: {71C506FA-C006-4822-A371-059856E706CA}, Effective: {71C506FA-C006-4822-A371-059856E706CA}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCameraRaw5.0All-x64\AdobeCameraRaw5.0All-x64.msi
    Updating media info for: {731F2B61-8028-4E63-95BF-B13B224DA13E}, Effective: {731F2B61-8028-4E63-95BF-B13B224DA13E}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-STI-other\AdobeFlash10-STI-other.msi
    Updating media info for: {73656117-7621-4603-9830-786F7F46F966}, Effective: {73656117-7621-4603-9830-786F7F46F966}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeServiceManager-mul\AdobeServiceManager-mul.msi
    Updating media info for: {76A848DA-E186-42F0-B057-8FCC2490C40E}, Effective: {76A848DA-E186-42F0-B057-8FCC2490C40E}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\DeviceCentral2LP-es_MX\DeviceCentral2LP-es_MX.msi
    Updating media info for: {79E0F594-E8F3-4930-8EBD-0C7178302EFB}, Effective: {79E0F594-E8F3-4930-8EBD-0C7178302EFB}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorPhotoshop2-mul\AdobeColorPhotoshop2-mul.msi
    Updating media info for: {7F60FD0C-F2FF-433A-A91C-EC76152DEF05}, Effective: {7F60FD0C-F2FF-433A-A91C-EC76152DEF05}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeIllustrator14mul\AdobeIllustrator14mul.msi
    Updating media info for: {7FC72310-D125-41B7-943A-EC467BA72F82}, Effective: {7FC72310-D125-41B7-943A-EC467BA72F82}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAssetServices4All\AdobeAssetServices4All.msi
    Updating media info for: {8167335C-8FEA-4576-8EC2-8AC77EC58F19}, Effective: {8167335C-8FEA-4576-8EC2-8AC77EC58F19}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePDFL9-mul\AdobePDFL9-mul.msi
    Updating media info for: {85022982-C128-4177-96E4-6E04B88C489C}, Effective: {85022982-C128-4177-96E4-6E04B88C489C}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeDreamweaver10en_GBLanguagePack\AdobeDreamweaver10en_GBLanguagePack.ms i
    Updating media info for: {85112378-F845-4581-9499-2D5E38441E76}, Effective: {85112378-F845-4581-9499-2D5E38441E76}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDynamicLinkSupport1All\AdobeDynamiclinkSupport1All.msi
    Updating media info for: {869E3432-BDAC-4211-B1DC-EC211962EEFA}, Effective: {869E3432-BDAC-4211-B1DC-EC211962EEFA}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFireworks10All\AdobeFireworks10All.msi
    Updating media info for: {87809DB4-F038-4C7B-9CA9-FFB6EAE6042F}, Effective: {87809DB4-F038-4C7B-9CA9-FFB6EAE6042F}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDefaultLanguage2-mul\AdobeDefaultLanguage2-mul.msi
    Updating media info for: {87C4EC3E-47F0-4287-A436-9ADA103E05E9}, Effective: {87C4EC3E-47F0-4287-A436-9ADA103E05E9}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeXMPPanelsAll\AdobeXMPPanelsAll.msi
    Updating media info for: {88346284-C41C-101B-99A2-AAB2A0A1B87C}, Effective: {88346284-C41C-101B-99A2-AAB2A0A1B87C}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6CommonLang-es_MX\AdobeInDesign6CommonLang-es_MX.msi
    Updating media info for: {8AD0C0B9-B397-45FE-89A3-D42F95F6E9EF}, Effective: {8AD0C0B9-B397-45FE-89A3-D42F95F6E9EF}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDeviceCentral2-mul\AdobeDeviceCentral2-mul.msi
    Updating media info for: {8B4C951B-F853-4B05-B892-9D5B3CD8AC98}, Effective: {8B4C951B-F853-4B05-B892-9D5B3CD8AC98}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePDFSettings9-ja_JP\AdobePDFSettings9-ja_JP.msi
    Updating media info for: {8C273902-BE22-429D-BEEF-C9FFABF18178}, Effective: {8C273902-BE22-429D-BEEF-C9FFABF18178}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-STI-fr\AdobeFlash10-STI-fr.msi
    Updating media info for: {8EA01C93-7DA6-461D-A794-DF98C4268927}, Effective: {8EA01C93-7DA6-461D-A794-DF98C4268927}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-es_MX\AdobePhotoshop11-es_MX.msi
    Updating media info for: {94C6AEF4-BE0D-431B-B0A5-567E6B89E576}, Effective: {94C6AEF4-BE0D-431B-B0A5-567E6B89E576}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\aifsdk-win\aifsdk-win.msi
    Updating media info for: {98D81F21-D408-4431-B1CD-FD5F34F70DA0}, Effective: {98D81F21-D408-4431-B1CD-FD5F34F70DA0}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeWinSoftLinguisticsPluginAll_x64\AdobeWinSoftLinguisticsPluginAll_x64.ms i
    Updating media info for: {9907B3BB-23CD-424E-B18F-A2E158D4B6D0}, Effective: {9907B3BB-23CD-424E-B18F-A2E158D4B6D0}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeLinguisticsAll\AdobeLinguisticsAll.msi
    Updating media info for: {9C6EE72C-3B56-4218-8424-E763E2E0D286}, Effective: {9C6EE72C-3B56-4218-8424-E763E2E0D286}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFireworks10fr_CALanguagePack\AdobeFireworks10fr_CALanguagePack.msi
    Updating media info for: {9D0C6527-C1EC-4AFD-B446-4BC12C83C8EF}, Effective: {9D0C6527-C1EC-4AFD-B446-4BC12C83C8EF}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorEU_Recommended2-mul\AdobeColorEU_Recommended2-mul.msi
    Updating media info for: {9DFDAC02-972C-4A6A-9419-AD702DC40EC6}, Effective: {9DFDAC02-972C-4A6A-9419-AD702DC40EC6}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorCommonSetCMYK2-mul\AdobeColorCommonSetCMYK2-mul.msi
    Updating media info for: {9F299EC3-0FBB-4C64-80C8-66849A26CFBD}, Effective: {9F299EC3-0FBB-4C64-80C8-66849A26CFBD}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeLinguisticsAll_x64\AdobeLinguisticsAll_x64.msi
    Updating media info for: {A2240090-CA81-4762-82DC-EAFD1503FA3F}, Effective: {A2240090-CA81-4762-82DC-EAFD1503FA3F}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-others-ExtensionFL30\AdobeFlash10-others-ExtensionFL30.msi
    Updating media info for: {A286D8E4-3168-49EB-89B5-CF7D8DF8D985}, Effective: {A286D8E4-3168-49EB-89B5-CF7D8DF8D985}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\DeviceCentral2LP-en_US\DeviceCentral2LP-en_US.msi
    Updating media info for: {A4EEE829-8B33-4609-874F-AD0CFD8D6AF0}, Effective: {A4EEE829-8B33-4609-874F-AD0CFD8D6AF0}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-fr_CA\AdobePhotoshop11-fr_CA.msi
    Updating media info for: {A6148177-E733-4F44-8123-C7565DFA7819}, Effective: {A6148177-E733-4F44-8123-C7565DFA7819}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePhotoshop11-Core_x64\AdobePhotoshop11-Core_x64.msi
    Updating media info for: {A80B7019-16DF-42DB-BF83-B6B3452677A1}, Effective: {A80B7019-16DF-42DB-BF83-B6B3452677A1}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAMP-fr_FR\Installer.bat
    Updating media info for: {A9A71A55-3C8A-4DCD-8291-1F4B749627C9}, Effective: {A9A71A55-3C8A-4DCD-8291-1F4B749627C9}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAUM6.0All\AdobeAUM6.0All.msi
    Updating media info for: {AA603BD2-D4CF-436C-BE8E-DC3E0C337734}, Effective: {AA603BD2-D4CF-436C-BE8E-DC3E0C337734}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSGM3-zh_TW\AdobeSGM3-zh_TW.msi
    Updating media info for: {AB8E4534-C573-4CC9-BA6A-76DD14055510}, Effective: {AB8E4534-C573-4CC9-BA6A-76DD14055510}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorCommonSetRGB2-mul\AdobeColorCommonSetRGB2-mul.msi
    Updating media info for: {AC76BA86-1028-0000-7760-000000000004}, Effective: {AC76BA86-1028-0000-7760-000000000004}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-zh_TW\AcroPro.msi
    Updating media info for: {AC76BA86-1029-4770-7760-000000000004}, Effective: {AC76BA86-1029-4770-7760-000000000004}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-cs_CZ\AcroPro.msi
    Updating media info for: {AC76BA86-1033-F400-7760-000000000004}, Effective: {AC76BA86-1033-F400-7760-000000000004}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-fr_FR\AcroPro.msi
    Updating media info for: {AC76BA86-1040-7D70-7760-000000000004}, Effective: {AC76BA86-1040-7D70-7760-000000000004}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-es_ES\AcroPro.msi
    Updating media info for: {AC76BA86-1041-0000-7760-000000000004}, Effective: {AC76BA86-1041-0000-7760-000000000004}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-ja_JP\AcroPro.msi
    Updating media info for: {AC76BA86-1042-0000-7760-000000000004}, Effective: {AC76BA86-1042-0000-7760-000000000004}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-ko_KR\AcroPro.msi
    Updating media info for: {AC76BA86-1048-8780-7760-000000000004}, Effective: {AC76BA86-1048-8780-7760-000000000004}
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    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-ru_RU\AcroPro.msi
    Updating media info for: {AC76BA86-1053-DF60-7760-000000000004}, Effective: {AC76BA86-1053-DF60-7760-000000000004}
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    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-sv_SE\AcroPro.msi
    Updating media info for: {AC76BA86-2052-0000-7760-000000000004}, Effective: {AC76BA86-2052-0000-7760-000000000004}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-zh_CN\AcroPro.msi
    Updating media info for: {AEACF6C0-8690-48D1-A24

  • Who do I contact for support

    Yesterday I got the YVM4 error when trying to access the On Demand players i.e BBC iPlayer. Tried a soft reset by pressing the blue on/off button at the front for 8 secs but problem still persisted.
    I then turned power off/on via the switch at the back and problem gone!
    Today I found that On Demand and BT Vision were not available, got error saying not connected to network.
    Tried both the previous solutions and by turning power off/on at the back I got demand back and network showed connected.
    My broadband was functionning correctly on my PC so loss of network.
    The YouView Community forum has a number of posts about this, with some people getting the problem on a regular basis, and it is being reported that it may be due to the box losing the DNS setting. The following fix was suggested by YouView:
    Please go to Settings > Network & Internet > Network Connection Status. If the status is saying CONNECTED, please try the following steps: 
    Go to Settings > Network & Internet > Wired Connection. If the box is saying AUTOMATIC, switch it to MANUAL. Click Next. You will see three rows of numbers. Leave them as they are and click Next. You will see two rows of boxes, Primary and Secondary DNS. Leave the second row blank. Put a single '8' into the Primary DNS boxes so that it reads 8.8.8.8. Click Next and when it finishes finding your router, click Finish. 
    Turn off your router, and reset your box. Turn the box and then the router back on again. When it resumes, you should be able to access On Demand content.
    However there seemed to be some misgivings by users that this would actually make any difference.
    Having had both the problems mentioned earlier I started to wonder who I should contact for support if I get problems. Should it be BT Vision as they supplied the box, or should it be YouView as it's their service.
    Would appreciate some advice.
    Solved!
    Go to Solution.

    I have mine setup for static ip addressing, due to the number of devices I have on my network - so not had that issue as of yet.
    The reboot of router will flush the dns, so this is why it's recommended as if something had spammed dns cache it can cause numerous problems, so best to clear it out which is by rebooting the router - for pc's you can clear cache on the pc itself via command line - and on my pch-c200 i can clear the cache directly on that.
    In regards to support, if you got the product from BT then BT should officially be providing the support and no-one else, but there should be no reason why you can't go directly to youview or humax to get other questions you may have answered

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