Service entry approval process in MM-SRV-SUS by client engineer
Dear Experts,
We are implementing the service entry process in the classic scenario. In the new process, the service agent of the supplier will enter the service entry sheet from the SUS. Once triggering of the service entry sheet is completed, the service entry sheet will have the status of 'No Acceptance'.
Here comes the client requirement. The client wants to have two step approval process for service entry sheet. In the first step, the supervising engineer of the client will approve the service entry sheet. Then the next step of approval will be financial approval which will be done by the cost center manager.
In the existing process in SAP MM, the supervising engineer of the client enters the service entry sheet manually and goes through one step approval of the cost center/org unit manager approval. The existing approval process is implemented with release strategy available in ECC.
How can the new approval process be implemented? What characteristics should be used to enable the system to find the first level approver i.e. the supervising engineer? is it achievable through release strategy?
Any idea or thought will be highly appreciated.
Thanks and regards,
Ranjan
Ranjan Sutradhar
Dear Masa,
Thanks for the advice, I still have one more question.
Does this mean I don't have to follow SAP's advice stated below?
In the Plan-Driven Procurement with Supplier Integration business scenario, you can use Supplier Self-Services (SUS) and SAP Materials Management (SAP MM) in conjunction with each other.
SAP MM is used as the procurement system, since this scenario involves the procurement of direct materials.
*This business scenario is not suitable for the procurement of services or indirect materials*
In other words are there any consequences for using the MM-SUS plan driven procurement scenario for services instead of direct materials?
Kind Regards,
Arie
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