Service Entry Sheet from Service Confirmation

Hello Gurus,
We have requirement to create Service Entry Sheets in SAP ECC corresponding to Service Confirmation in SAP CRM.
Any ideas on how this can be achieved utilizing standard SAP CRM Middleware functionalities?
Also once a Service Entry Sheet is created in ECC with reference to Service Confirmation, doc flow in SAP CRM needs to reflect the same.
Thanks in advance!
Jash

Hi,
You can do this using some BADI for middleware or after create the document in ECC call a RFC to create the service confirmation in CRM. To do this call FM CRM_ORDER_MAINTAIN.
Best regards,
Caíque Escaler

Similar Messages

Create service entry sheet against service PR

HI expert
Can we create service entry sheet against service PR?
If yes, can you show me the step in system?Thanks!
Regards
Mark

No you can not create Service entry sheet against service PR. The purpose of creating pr is just requestion for purchase of services or material. This is required for internal purpose even in pr ur not maintaining Vendor details, conditions. If you see standard business process with ref. to pr we creating po than service entry sheet. So in standard business process every documents have own purpose / value.

Manual for service entry sheet and service master

hello all,
if someone is having manual available for service entry sheet and service master....
regards,
Rahul Bhardwaj.

You have to configure service category in SPRO for service master and you can assign the number range in SPRO
The path is SPRO is:
Materials Management-External Services ManagementService Master---Define Service Category
Service Master is created using AC03
The service master record counts as part of the master data within External Services Management and serves as a source of data for you to draw upon when creating service specifications. This enables you to save time and reduces the frequency of errors, since you need only enter the complete service descriptions in the service master record once.
A service master record contains the following principal information for the unique description of a service:
Service number
Service category
Descriptive texts (short and long text)
Base unit of measure
Material group
Valuation class by which G/l account is determined
when you reference it in the PO, all the data gets transfered and you avoids the mistakes

Orderwise, operation wise service entry sheet(Including services ) report

Dear Expert,
Can we get Orderwise, operation wise service entry sheet(Including services ) report. with details like order type,service product, address, customer number(if any) etc.
Regards,
Vishal Thacker

i dont think any std report is available with all these data. you may have to configure yourself
you can consider the following tables ESLL ESSR ( for S E )
AUFK, AUFM for order , VIQMEL for notification
MESG, MKPF for goods movement

Deleted service entry sheet from SRM not posted in ECC

Experts,
SRM 5.0 (Ext classic)
We have a limit PO for 1000GBP. User created a service entry sheet for 880GBP and this was posted in ECC. Then user deleted this entry sheet after which I see 'Error in process' status. RZ20 status shows "Error whilst creating an entry sheet in the backend system. Entry sheet XXX already deleted". Also Service entry sheet in ECC has status 'deleted'.
How come SES in ECC has status deleted but in SRM it shows error in process?
Thanks in advance

Hi Christian,
Thanks for your reply.
But this is what has happened. No the SES was not deleted in ECC before the confirmation was deleted in SRM. Our users don't have access to ECC T-codes.
Also I have checked the time at which the cancellation was created and everything is in sync.
How can i change the status of SES from 'Error in process' to 'posted in backend'?
Please advise
Thanks

Service entry sheet and Service PO problem

HI GURU's
I am facing problem with Service procurment ,
   i have created service PO , of 100 quantity , then Service entry sheet of Same 100 quantities
up to here is ok ,
        ,BUT when i am creating 2nd service entry sheet of 50 quantity against same previous PO system allow me to create & accept , this should not happen as i received all 100 quantity already   , end user doing missuse of it
          Define Attributes of System Messages->
here message SE 363 (version 00) as Error message (E) ,
These settings are ok , as if i am taking 120 quantity i.e. more than quantity in PO , it is showing an error message ,   " Quantity entered $ exceeds quantity $ in purchase order "
please tell me how to salved it , so that system should not create SES   more than PO quantity please help
Regards
    AKSHAY

The simple solution for the same is as follows:
Delivery indicator should be ticked in PO under delivery tab then system will not allow you to make Further SES in system.
Or
Please set error message for Message number SE319 and SE363.
SPRP > MM > External Service Management > Define attribute of system messages.
Or
Activate validity start and Validity End date in PO throgh Screen Layout. Mentione the end date in PO > Additional Data TAb.System will not allow you to then make SES beyound the mentioned Period. Standard Error messages allowed.
If user tries to Make SES beyond this date system issuing below message.
Runtime of entry must fall within runtime of purchase order (01.12.2011 - 31.12.2011)
Message no. SE242
Tested my server.Working Fine.
Or
Please check SAP Note-1579976 - SES allows more quantity than specified in Purchase order.
Regards,
Sandesh Sawant

How to create a service entry sheet based from the PO

how to create a service entry sheet based from the PO
Gurus,
I am creating a service entry sheet from the PO but I am getting an error of u201CPlease maintain services or limits Message no. SE029- Diagnosis(You cannot enter data until the PO item has been maintained correctly) u201C
The document type of the PO is standard NB, account assignment category is Q- (Proj make to order) and the item category is D(service). Then I am trying also create a PR using account assignment category is Q- (Proj make to order) and the item category is D(service) but still cannot proceed, a message asking me to enter a service entry number. What I know the process is create a PO(maybe based from PR) then post the GR then create a service entry sheet in ML81N but I cannot proceed. Just creating a PR or PO using those mentioned account assignment and item category and getting an error of need to enter a service entry sheet number.
Please help.thanks!

HI,
Process for Creating Service Entry Sheet
Transaction Code : ML81N
1)To open the respective Purchase Order, Click on the u2018Other Purchase Orderu2019, then enter the Purchase Order No.
2)Click on the u2018Create Entry Sheetu2019 icon(3rd Icon on Top-Left)
3)Give Short Text (e.g. R/A Bill No. 1) and top service entry sheet number also generated.
4)Click u2018Service Selectionu2019 Icon on the Bottom of the Screen.
5)For the 1st Time, when we are making Service Entry Sheet for a respective Purchase Order, we need to u201CAdopt Full Quantityu201D by clicking the Check box next to it, then Enter. (*For the next time, no adoption is required, just continue)
6)Select the respective Services by clicking on the Left Hand Side, then Click u2018Servicesu2019 (Adopt services) icon on the Top.
7)Give the completed Quantity, then Click u2018Acceptu2019 icon(a green flag on the top)
8)Save .
9)Service Entry Sheet is SAVED and account posting made.
Hope, it is useful for you,
Regards,
K.Rajendran

99 items in service entry sheet

Hello,
Concerning the transfer of shipment cost items to MM / FI.
This is what's described in notes notes 333656 and 198678:
If you transfer more than 99 account assignment lines to MM, than more than one service entry sheet will be created.
Why this is build up that way? Why not just create 1 service entry sheet for all lines?
Is there a way to avoid that more than 1 service entry sheet is created if more than 99 account assignment lines are transferred? Can you change the maximum number of items in a service entry sheet from 99 to 999 items?
e.g. if you transfer a shipment cost item with 320 account assignment lines, it should not be split up into
    -    3 service entry sheets with 99 items
    -    1 service entry sheet with 23 items
BUT only one service entry sheet should be created with 320 lines...
The reason why this is needed in our case is that we recenty changed the cost distribution from the item categories from "delivery"-level to "delivery item"-level. Because of this change, there are many more account assignment lines per shipment cost item and we get more than 99 account assignment lines per shipment cost item. In some reporting programs (Z*-programs) which do not take into account that one shipment cost item can be transferred into more than one service entry sheet? It's a huge work to correct these reporting programs...
kr,
Alexander

Hi Alexander,
According to the standard system design there is a limit for up to 99 DIFFERENT account assignment lines per whole service
entry sheet document (not per service line in SES).
This is due to technical limitation of the field ESKN-ZEKKN of type NUMC(lenght 2). I am sorry that I can not provide you a solution within the standard for your problem.
As a workaround, you need to split the services in such a way that you have less then 100 different account assignment combinations.
If you believe that this feature is in general interest of other SAP users, you may apply to get in touch with a SAP User Group ( i.e. DSAG
or ASUG) in order to check the feasibility for opening a development request, aiming to enhance SAPs product portfolio offering for future
releases. Further details about this could be found in the link
http://service.sap.com/rollin
Please see the note:
11      Requested function not contained in standard system
Regards,
Edit

Service Entry sheet to be set as Not accepted status

Hi
After flagging the Transfer check box in the Settlement Tab in item details of shipment cost document(VI03), the Purchase order(ME23N) and Service entry sheet(ML81N) are automatically getting generated. PO and Service entry sheet numbers can be seen in Service Procurement tab.
Question 1: When I separetely look into PO, I am unable trace back the flow. I mean, there is no reference of Shipment cost number in PO.
Question 2: I want the service entry sheet to get on hold/not accepted status so that i can add the list of services performed by the Forwarding agent / service agent mentioned in Shipment cost document.
Question 3: I have made Release strategy for Service entry sheet which is properly working when i am accepting the entry sheet manually. But it is not working when the shipment cost document is triggering PO and Service entry sheet automatically. Actually, It should hold the service entry sheet from not being accepted.
Note: This subject is a mix of Transportation (Logistics Execution) and External Service Management (Materials management). The moderator of this forum can take a call on placement of this thread under suitable section.
Thanks
Maruthi Ram
Edited by: MARUTHI RAM on May 26, 2009 9:31 PM
Edited by: MARUTHI RAM on Jun 4, 2009 2:50 AM
Edited by: MARUTHI RAM on Jun 5, 2009 8:29 PM

not solved.

Function Moduel for Acceptance of Service Entry Sheet

Dear Experts,
We have a requirement, in which we need to accept the Service Entry sheet from a web service. For this purpose, we are searching for suitable BAPI. We have BAPI for Release of Service Entry Sheet. But failed to find any BAPI / Function Module for the acceptance of the Service Entry. Please suggest a suitable function module / if available please share the source code for the same.
Thank you,
Regards,
Ramakrishna Mangena

HI Ram,
Please Find a few Function Module Below
BAPI_ENTRYSHEET_CREATE
BAPI_TRANSACTION_COMMIT
Please Find the Link Below. it has code
Hope this will be Help Ful
[Code|Error while creating service entry sheet]
Thanks
Kalyan

Service entry sheet deleted at header need to be undeleted

Dear Friends,
Pls note my client hv budget allocations & thru this only the procurement activities are happening.
Now in one scenario they had deleted one service entry sheet from header instead deleting thru line items & trying to create new service entry sheet. But the system is now not accepting & giving error as "Budget Exceeded" . By deleting the service entry sheet from header doesn't get deleted totally from system.It still considers those figures at the time of making new service entry sheet & gives error message. Kindly advise how to delete this service entry sheet totally from system. Is their any program to run for this in system??

Hi
If u r creating SES, system will post one material document along with SES. If u revoked or cancel the SES, the system might hv issued a another material document in the amount u reversed.
Check it out both are existed in the PO history tab.
If yes, then clisk on the SES, it should be in no acceptance mode.
Then u can create new SES.
Check it out.
Regards,
Raman

Double service entry sheet

Dear friends,
I have a probem in the shipment costs.
Service entry sheet is created twice for the same shipment cost document.
First time the service entry sheet is created for one PO and invoice and payment to vendor is completed for the same.
Second time, for the same shipment cost,service entry sheet is created and updated in a different PO. Now the problem is since the payment to vendor is completed for the first PO. The newly created service sheets remain open.
How to avoid the open service entry sheets from being paid to vendor.
waiting for your valuable reply.
regards
Sampath

If there is sufficient quantity in the PO, this cannot be prevented by the system.
Have the data entry person write the SE Sheet number on the physical copy of the bill so that another person entering it can see that SE Sheet is done.
Hope this helps,
Lakshman

Mandatory field in Service Entry Sheet

All,
While doing Service Entry sheet without service Master , it is saying Service Number is a mandatory field , How to remove this from Mandatory to Optional ?
Kindly advise.
regards

Hi,
In service entry sheet,service number is not required.But it required when u didn't assign Account assignment catoagory.
So u try to assign Account assignment category,then system doesn't ask u the service number.
Thnaks & Regards
Suresh
> All,
>
> While doing Service Entry sheet without service
> Master , it is saying Service Number is a mandatory
> field , How to remove this from Mandatory to Optional
> ?
> Kindly advise.
>
> regards

Table for service entry sheet quantity

Hello,
I know the table for service entry sheet detail is ESSR.
I want to find out the qunaity which i booked in service entry sheet from table.
I am not able to get it. I tried table ESLL. But still it does not show the quantity.
Please guide me to the table name in which when i put service entry sheet no , i will get the quantity
Thanks
Nilesh

hi,
FRom ESSR table for the corresponding po , find out package no .Then the pass the same package no in table ESLL table where you can get the desired service qty.
Regards,
velu

GR/IR and Service entry sheet

Hello,
Is there any option, where we can define separate G/L a/c for GR/IR clearing a/c for Material receipt and GR/IR clearing a/c for Service entry sheet for services completed?
Thanks in advance
radhakrishna

Hello Ashok,
We are having all the material & services masters without valuation class. In this case how do we handle the scenario. In WRX if we define two G/L a/c, how it will validate/identify during the automatic posting that This G/L a/c is for GR/IR materila receipt and another a/c is for Service entry sheet for services completed.
regards,
radhakrishna

Service Entry Sheet from Service Confirmation

Similar Messages

Maybe you are looking for