Service Item data in Datamart?

Hi,
Just wondering if there is a way to send Service Item data into datamart using ETL? We want to be able to reporting on the SI data in a custom report.
Thank you.

Hello, I am interested in learning more on this new feature. We have requirements for ServiceItems we are planning on implementing services using SI, but most likely won't occur until we upgrade to 10R2. I have been reading 9.4 documentation for ServiceItems and find it difficult to follow. Are there other sources or resources to assist with learning how to use a serviceitem? Outside training is not an option. Thanks again. Bev

Similar Messages

CIM XML Examples for Importing Service Item Data

Use these simple XMLs to edit and create your CIM file to import SI Data...
The Lifecycle Center guide provides all the instructions on how to create the CIM XML for importing Service Item data - the attached examples can be used as a starting point for you to use.
The "Host Policies" example provides the format for a single service item
The "System Policies Approvals" example provides the format for multiple service items
Note the image below taken from the LCC guide to capture the correct data type that must be used in defining each SI attribute in the XML.

maybe I'm being a bit slow on the uptake, but I've tried and tried and none of my XML files will import, they always stop at 'Class Not Recognised'.
I had originally assumed the class was the SI type - does anyone have any information about this?
Thanks, meghan

Service item with sub items ( service master data)

hi,
I needa to create a service which contains several individual services in the service master data. (CRM 4.0)
Can anyone tell me how to create these sub-items of a service product.
thanks .

Hi,
You can define the sub-items of the service using a relationship type "component ->- set" for the higher level service product.
Best Regards,
Anup

ECC - Service Header and Item data

We need to extract service order data from ECC. One definite candidate data source we have found is:
2LIS_18_I3HDR
Other possible candidates are:
2LIS_18_I3OPER and
0CS_OM_OPA_1
Is there anyone who has extracted service order data in their project.
1.     Can you please list down the standard extractors that you used.
Thanks in advance
Ahmed pasha

Hi,
You are wright as mentioned above you can extract Customer Service data following extractor
Master Data: 0CS_ORDER_ATTR
Transaction Data:
0CS_OM_OPA_1                      Service Orders: Costs and Allocations
2LIS_18_I3HDR                     Service Orders(Header Data)
2LIS_18_I3OPER                    Service order operation(Detailed Operation Data)

Services Dictionaries Data

Where is the Services:Dictionaries data are stored after order is submitted? Does anyone know?

If you are looking to query this data, prior to storing bits in Service Items, then you should rethink your Plan design, and put the data in SI's sooner.
The data is stored in (as I understand it) BLOBs in the TxRequisition tables. The only way to query this is if you are decoding the BLOBs in your code.
If you are looking to query these requisition data after the fact, then you should create your Dictionary as reportable. Then the data will then be available in the Reporting DataMart for you to query.

How to change Service Item using BAPI_ENTRYSHEET_CREATE.

Hi All,
There's a requirement for me to upload/ Create Entry Sheet using BAPI_ENTRYSHEET_CREATE from the source file.
The Header was given to me but the Service Item, they would like the flexibility to change the existing lines that was adopted from ML81N.
Eg of the file.
Header given:-
PO NO
Po Item
Short Text
Ext Entry Sheet No
Service Location
Period Start
Period End ....n so on
Service Item given:-
Service Line (Extrow)
Service Order Qty (Memge)
Ext Service No (EXTSRVNO)
The objective of this file is
1) Create Service Entry Sheet (using Header)
2) Adopt the Service Item
3) Change Service Item (using Service Item)
Could anyone guide me how to do it? If Using BAPI_ENTRYSHEET_CREATE...is actually creating it with full details of the upload file. but given to me, t requrement is they would like to create n change the item.
Appreciates your help.
Thank you.
Regards,
Sheena Wee

Hi ,
If you are trying to test the FM through TCode SE37 then it will not give you the desired output.Do one thing create a test program and there you call the FM with your data.I hope in this way you can solve the issue.
Regards,
Sarbajit.

Unable to find mapping Interface columns for Service Items in Sales Order

Hi All,
I have a requirement to create a service item for a Sales Order through Interface tables. Once the oe_headers_iface_all and oe_lines_iface_all tables are populated, order import program is run to populate the data into the base tables.
I am unable to figure out the interface mapping columns for the base table columns namely,
(oe_order_lines_all table)
service_ref_order_type
service_ref_order_numbe
service_ref_line_number
service_ref_shipment_number
Also, the above mentioned base table columns are mandatory and not able to create a Service item through Order import.
When checked in the front end, per record history these columns are taken from oe_order_lines_v, however when checked in the query of this view am unable to trace the above four columns.
Any help will be greatly appreciated.
Thanks,
Jay

This does not appear to be connected with the subject of this forum, which is [Oracle Application Express|http://apex.oracle.com/i/index.html].
Taking a wild guess, this might have something to do with [eBusiness Suite|http://forums.oracle.com/forums/category.jspa?categoryID=3]?

Change Description of Service Item default value

Hello
in a service SC, on the item detail basic data, we want to change the default value of the field "Description of Service Item ". by default it is "Service Item" and we want to change it.
Where can I change it excepted in BADI BBP_DOC_CHANGE_BADI
thanks,

Hi
Which SRM version are you using ? What is your business requirement ? Do you want to change Service Item description value for every line item in the shopping cart OR
the permanent text displayed on the Left side on the HTML Template.. ?
<b>Incase you want to modify the HTML template Text, then it can be done using HTML Template modification.</b>
Using Transaction SE80, In the Internet Service - BBPSC01, you need to find the relevant HTML Template and make the required chnages to the Description there as per your business requirements.
All BBPSC* transaction are using the HTML sources of service BBPSC01.
So you have to modify template SAPLBBP_SC_UI_ITS_300 from service BBPSC01.
Make sure to publish the complete service on all defined sites so that changes can appear in all respective SRM Client systems.
Related links ->
BBPSC01 Template Labels stored where ????
Re: Template Shopping cart
Re: Internet Service flow
Re: Need to change the field description
Re: how to change descriptions of links on the shopping cart page
How to change "vendor text " label in BBPSC01 and BBP_POC
Hope this will help. Do let me know.
Regards
- Atul

BAPI_PO_CREATE1: For Service Items

Dear All,
I am trying to create an upload program for all the POs which include service items using BAPI_PO_CREATE1.
However, i am facing problems: Systems throws up an error message
<b>"In case of account assignment, please enter acc. assignment data for item"</b>
i have provided all the relavent fields, still could not found the reasons. (we are using services (with service master data in SAP) as line items).
Please find the code:
Fill PO Header Data
wa_poheader-ref_1      = '1'.
wa_poheader-doc_date   = '20070730'.
wa_poheader-doc_type   = 'ZMN'.
wa_poheader-vendor     = '0000100001'.
wa_poheader-purch_org = 'CPO'.
wa_poheader-pur_group = 'P01'.
wa_poheader-currency   = 'MYR'.
wa_poheader-incoterms1 = 'CIF'.
wa_poheader-incoterms2 = 'MITV'.
wa_poheaderx-ref_1      = 'X'.
wa_poheaderx-doc_date   = 'X'.
wa_poheaderx-doc_type   = 'X'.
wa_poheaderx-vendor     = 'X'.
wa_poheaderx-purch_org = 'X'.
wa_poheaderx-pur_group = 'X'.
wa_poheaderx-currency   = 'X'.
wa_poheaderx-incoterms1 = 'X'.
wa_poheaderx-incoterms2 = 'X'.
Fill PO Line Item Data
wa_poitem-po_item    = '00010'.
wa_poitem-quantity   = '1'.
wa_poitem-short_text = 'service material'.
wa_poitem-acctasscat = 'K'.
wa_poitem-item_cat   = '9'.
wa_poitem-matl_group = 'SERVICE'.
wa_poitem-plant      = '1000'.
wa_poitem-net_price = '100'.
wa_poitem-price_unit = '1'.
wa_poitem-pckg_no    = '0000000001'.
APPEND wa_poitem TO it_poitem.
PO Line item values to be updated
wa_poitemx-po_item    = '00010'.
wa_poitemx-po_itemx   = 'X'.
wa_poitemx-quantity   = 'X'.
wa_poitemx-short_text = 'X'.
wa_poitemx-acctasscat = 'X'.
wa_poitemx-item_cat   = 'X'.
wa_poitemx-matl_group = 'X'.
wa_poitemx-plant      = 'X'.
wa_poitemx-net_price = 'X'.
APPEND wa_poitemx TO it_poitemx.
CLEAR: wa_poitem,
         wa_poitemx.
Fill Accounting Data
wa_poaccount-po_item    = '00010'.
wa_poaccount-serial_no = '01'.
wa_poaccount-creat_date = sy-datum.
wa_poaccount-quantity   = '1'.
wa_poaccount-net_value = '100'.
wa_poaccount-costcenter = 'MNCOE0201'.
wa_poaccount-gl_account = '0000505203'.
wa_poaccount-co_area    = 'MITV'.
APPEND wa_poaccount TO it_poaccount.
Accounting line item values to be updated
wa_poaccountx-po_item    = '00010'.
wa_poaccountx-po_itemx = 'X'.
wa_poaccountx-serial_no = '01'.
wa_poaccountx-serial_no   = 'X'.
wa_poaccountx-creat_date = 'X'.
wa_poaccountx-quantity   = 'X'.
wa_poaccountx-net_value = 'X'.
wa_poaccountx-costcenter = 'X'.
wa_poaccountx-gl_account = 'X'.
wa_poaccountx-co_area     = 'X'.
APPEND wa_poaccountx TO it_poaccountx.
Fill Service Details servicio 1
wa_poservices-pckg_no = '0000000001'.
wa_poservices-line_no = '00010' .
wa_poservices-ext_line = '00010' .
wa_poservices-outl_level = '0'.
wa_poservices-subpckg_no = '0000000000'.
wa_poservices-service = '000000000003000025'.
wa_poservices-edition = '0000' .
wa_poservices-base_uom = 'EA' .
*SERVICES-UOM_ISO = 'C62' .
wa_poservices-quantity = '1' .
wa_poservices-price_unit = '1' .
wa_poservices-ovf_tol = '0' .
wa_poSERVICES-FROM_LINE = '1' .
wa_poservices-short_text = 'Electrical System'.
wa_poservices-pers_no = '00000000' .
wa_poservices-pln_pckg = '0000000000' .
wa_poservices-pln_line = '0000000000' .
wa_poservices-con_pckg = '0000000000' .
wa_poservices-con_line = '0000000000' .
wa_poservices-tmp_pckg = '0000000000' .
wa_poservices-tmp_line = '0000000000' .
wa_poservices-limit_line = '0000000000' .
*SERVICES-TAX_CODE = 'I2' .
wa_poservices-gr_price = '100' .
wa_poservices-matl_group = 'SERVICE'.
APPEND wa_poservices TO it_poservices.
CLEAR wa_poservices.
FIRST ENTRY
posrvaccessvalues-pckg_no = '0000000001'.
posrvaccessvalues-serno_line = '00010'.
posrvaccessvalues-percentage = '100'.
posrvaccessvalues-serial_no = '01'.
posrvaccessvalues-quantity = '1'.
posrvaccessvalues-net_value = '100'.
APPEND posrvaccessvalues .
CLEAR posrvaccessvalues.
CALL FUNCTION 'BAPI_PO_CREATE1'
    EXPORTING
      poheader          = wa_poheader
      poheaderx         = wa_poheaderx
    IMPORTING
      exppurchaseorder = w_ponumber
    TABLES
      return            = it_return
      poitem            = it_poitem
      poitemx           = it_poitemx
      poaccount         = it_poaccount
      poaccountx        = it_poaccountx
      polimits          = po_limits
      poservices        = it_poservices
      posrvaccessvalues = posrvaccessvalues.
IF NOT w_ponumber IS INITIAL.
    CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'.
    WRITE:/ w_ponumber.
ELSE.
    LOOP AT it_return INTO wa_return.
      WRITE:/ wa_return-message_v1, wa_return-message_v2, wa_return-message.
    ENDLOOP.
ENDIF.
Please suggest me where i am going wrong.

Hi,
To commit BAPI or to run it properly , you need to fulfill all required data for BAPI.
You can go to BAPI documentation to check for mandetory parameters and also check with Function consultant for more data and confifuration/
Reward if useful!

PDP Error for only for Service Item

Hi Guys,
We are on SRM 5.5 with ECC6.0 in Classic Mode and trying to create a PO in ECC.
We are facing a unique issue. We have maintained all the required settings for material as well as
services. When a material is transferred to SoCo and assigned a vendor it creats a PO in ECC. But when we are transferring service, the PO does not get created.
The error in RZ20 (backend error) shows error "Enter Material Group" although material group is present in the SC and replicated from ECC to SRM and can be seen in Comm_hierarchy
Issue is unique coz of following results.
1. ECC PR - Free Text Item -> acc *** cat - k -> P grp 200 -> Material Grp X ->
    Item Cat D -
    PR sent to SRM to SOCO and create PO FAILS
2. ECC PR - Free Text Item -> acc *** cat - k -> P grp 200 -> Material Grp X ->
    Item Cat "Blank" -
    PR sent to SRM to SOCO and create PO SUCCESS
3. SRM SHC - Free Text Item -> acc *** cat - k -> P grp 200 -> Material Grp X ->
    Item Cat D -
    PR sent to SRM to SOCO and create PO SUCCESS
Hence for the same set of data the Material PR creates a PO but Not Service. Also for the same service data the SRM SHC also creates a PO.
Only the PDP service PR fails. Any views why? is there any specific settings for Service in PDP?
We have replicated the masters and groups properly.
Thanks & Regards

Hi Experts,
I have noticed the following difference when the ext req for Material (which creates PO) and Service (which fails) are compared in BBP PD
1. The field EXT_DEM_POSID (External Requirement Tracking Number) in Table BBP_PDIGP for service shows the value as 000100000000010 whereas for material it shows value 00010. That means the details in SOCO under follow on documents tab shows external requirement number for service as xxxxxxxxx/1000000 (probably last 5 digits truncated) wheras for material it shows xxxxxxxxx/10.
Is this standard or this is an error. Can this be linked to my original issue.
2. The field BE_OBJ_ITEM in table BBP_PDBEI for the failed service PO is blank whaereas for material it takes the value 00010.
What is the importance of this field?
Apart from this I have also found a note in which corrections are delivered for SRM 550 patch level 11 which is our current patch level. That means these corrections are already present in our system. The program code says.
reference to BE purchase requistion
IF is_item-ext_demid IS NOT INITIAL AND
    is_item-ext_dem_posid IS NOT INITIAL.
    mc_assign_x ls_be_item preq_no    is_item-ext_demid.
    mc_assign_x ls_be_item preq_item is_item-ext_dem_posid(5).
when service item, remove mat_grp in extreq scenario
    because it can differ from original purch. req. item
    IF is_item-product_type = c_ptype_service.
      CLEAR ls_be_item-matl_group.
    ENDIF.
This clearly says when service item, remove mat_grp in extreq scenario and that is what our problem is. The error is basically for "Enter material Group".
Kindly let me know whats your opinion or resolution.
Thanks
Hussain

Can "SPML Web Service Complex Data Type field" take multiple values ?

In Generic Technology Connector's -SPML design parameters section, Can we give multiple values in SPML Web Service Complex Data Type field?
If not, how can i call methods directly instead of calling them through a values of the "name" attribute of the "complexType" element in SPML Web Service Complex Data Type?
I need 'SPML Web Service Complex Data Type' to hold multiple values.And based on the request it has to initiate appropriate method of action.
Presently i have three methods add,modify and delete which i am calling through a single value of the "name" attribute of the "complexType" element in SPML Web Service Complex Data Type.
I want to replace this single value with multiple menthods , so that a direct interaction between the method,OIM and target can be established.
Edited by: 821054 on 16/02/2011 04:23

Thanks Robert.
You'll need to create your own interface to the webapp database for those kind of data operations
by this, are you speaking of the internal BC database which stores web app schema data? That would be great if it were possible to update that programmatically because I need to use the List (Checkbox List) field type (for the search functionality), but I need to supply the checkbox options from a web app rather than by manually updating the list entered in the Fields view of the web app settings (shown below).
I'm curious if anyone else has tried this?
Again, my reason for needing to use the List (Checkbox List) field type is that the page which processes searches knows to expect a comma separated list for this field type and then appears to be parsing out the individual values for searching out web app items with 1 or more matching values. You're right that text fields (string and multiline) just check for 'string contains' matches, and this would be ok if I was only ever needing to search just one value at a time. Here's an example of what I might do:
Web App item field value (as recorded against the List (Checkbox List) field type:
8294877,8294878
Web App Search value (for this same field):
8294879,8294877,8294885
The search would return this web app item because the field contains 2 (1 or more) individual values even though they were entered into the search field in a different order. If this web app item were just a Text (string or multiline) field, the searched value is not a substring of the web app item's stored value, so it would not find a match. Hence the need to use Checkbox List field type.
The web app will have thousands if not 10s of thousands of records, so dumping them all into one big array or object and searching on the front-end won't be practical (though it works great on smaller datasets).

PO service item - custom field value not copied to GR

Hi All,
I have a custom field in SC,PO and GR. For a sevice and limit items, the value in custom field in PO is not copied to GR. For goods, it is copied.
When I debugged, I found that the system tries to match PO item internal number with that of backend item internal number. If this is matched, the custom field values are copied.
But here it is not matched. What can be the possible reason. Is there any configuration for item internal numbers?
I found a note 848797 for transfer. But exactly at the corrected code in note, program is failing.
Have anyone faced this issue before?
Thanks
Nandalal

Yes Disha, the notes are correctly implemented.
I am confused on whether the internal number generated for the item is copied from some configured internal range, because when I enter two service items, the items shows backend internal numbers like 0000000010 and 0000000020 (increment by 10). But in SRM it is 0000000001 and 0000000002.
When the code tries to match the respective numbers, it fails and skips the logic to copy custom fields.
I dont have access to r/3 data.
Please help.
Have anyone tried to create a GR with service item and has custom field?
Thanks
Nandalal

Header and item data in po

Hi,
What are all the tables from which the data would be taken to display in header and item data in process PO ? From where these data would be taken ?
Thanks alot.
Regards, Sunayana N

ADR10 Printer (Business Address Services)
ADR11 SSF (Business Address Services)
ADR12 FTP and URL (Business Address Services)
ADR13 Pager (Business Address Services)
ADR2 Telephone Numbers (Business Address Services)
ADR3 Fax Numbers (Business Address Services)
ADR4 Teletex Numbers (Business Address Services)
ADR5 Telex Numbers (Business Address Services)
ADR6 E-Mail Addresses (Business Address Services)
ADR7 Remote Mail Addresses (SAP - SAP - Communication; BAS)
ADR8 X.400 Numbers (Business Address Services)
ADR9 RFC Destinations (Business Address Services)
ADRCOMC Comm. Data Serial Number Counter (Business Address Services)
ADRCT Address Texts (Business Address Services)
ADRG Assignment of Addresses to Other Address Groups (BAS)
ADRGP Assignment of Persons to Further Person Groups (BAS)
ADRT Communication Data Text (Business Address Services)
ADRU Table for Communication Usages
ADRV Address Where-Used List (Business Address Services)
ADRVP Person Where-Used List (Business Address Services)
BBP_PDACC Account Assignment
BBP_PDATT Document Attachment
BBP_PDBEH Backend Specific Header Data
BBP_PDBEI Backend Specific Item Data
BBP_PDBGP Partner Extension Gen. Purchasing Data
BBP_PDBINREL Transaction Object Linkage (EBP)
BBP_PDCON Purchase Order Item Confirmation
BBP_PDHAD_V Business Transaction Versions
BBP_PDHCF Set for Tabular Customer and Solution Fields on Hdr
BBP_PDHGP Business Transaction Purchasing Information
BBP_PDHSC Header Extension for Customer Fields
BBP_PDHSS Hdr Extension for SAP Internal Enhancements (IBUs and so on)
BBP_PDIAD_V Business transaction item
BBP_PDICF Set for Tabluar Customer and Solution Fields on Itm
BBP_PDIGP Business Transaction Item-Purchasing Information
BBP_PDISC Item Extension for Customer Fields
BBP_PDISS Item Ext. for SAP Internal Enhancements (IBUs and so on)
BBP_PDLIM Value Limit
BBP_PDLINK_V Transaction - Set - Link
BBP_PDORG Purchasing Organizational Unit
BBP_PDPSET Further Procurement Information
BBP_PDTAX Tax
BBP_PDTOL Tolerances
CDCLS Cluster structure for change documents
CDHDR Change document header
CDPOS_STR Additional Change Document - Table for STRINGs
CDPOS_UID Additional Table for Inclusion of TABKEY>70 Characters
CRMD_LINK Transaction - Set - Link
CRMD_ORDERADM_HBusiness Transaction
CRMD_ORDERADM_IBusiness Transaction Item
CRMD_PARTNER Partners
CRM_JCDO Change Documents for Status Object (Table JSTO)
CRM_JCDS Change Documents for System/User Statuses (Table JEST)
CRM_JEST Individual Object Status
CRM_JSTO Status Object Information
SROBLROLB Persistent Roles of BOR Objects
SROBLROLC Persistent Roles of Business Classes
SRRELROLES Object Relationship Service: Roles
STXB SAPscript: Texts in non-SAPscript format
STXH STXD SAPscript text file header
STXL STXD SAPscript text file lines
TOA01 Link table 1
TOA02 Link table 2
TOA03 Link table 3
TOAHR Container table for HR administration level
TCURR- Exchange table

Pull Service tab data from Contract to Purchase order

Hi All,
I Just want to know if is possible to pull service tab data from contract to purchase order. When i create PO w.r.t Service Contract the data from the service tab is not pulled. So need help on how can I pull.
Please help..
Thanks,
Ros

Hi if u r referring service contract maintain it in the line item (Outline agreement no). All the other details will copied from Contract.
Check it out
Regards,
Raman

Relation Between Service Rendered date and Pricing

Hi All,
I have a sale order for both sevice item and product.and it is order related billing.I have already billed the service line item.Now when i change the service rendered date in the sale order header,the net price for that service item becomes zero.
Can any one pl help me out in this.

Hi
The service rendered date is the date the system uses to calculate the price for the item.
if u change the date subsequently , if the price is zero , you may check the codnition records validty end
if the validity of the condition record has expired
thanks
akasha

Service Item data in Datamart?

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