Service Manager / CHARM inside minisap

Hello guys,
I wanna ask you if Service Manager module is inside the minisap package.
I need to do some work under it.
Regards,
Daniel Parreira

Dose any body know if Service Manager / CHarm is included to MiniSAP / Sap NetWeaver.
Thanks,
Daniel

Similar Messages

Solution Manager Service Desk & ChaRM Integration

Hi All,
I have query on integration between Solution Manager Service Desk & ChaRM. As we know u2013 it is possible to create a change request from service desk if the incident requires a change in the satellite system. In this case even we can see the list of all change requests (if we raise more than one) as connected / reference documents.
But we observe that it is possible to close the Service Desk request even if the ChaRM request is not closed / abandoned.
Just want to know if there is any configuration in Service desk, using which we can prevent the user from closing the incident in sevice desk till the time the ChaRM change request has not got closed.
Any pointers in this regard are welcome. Thanks a lot.
Best regards,
vithal

You can control using BADI development. Any Check or Save ( ORDER_SAVE ) badi you can write the condition based on the change document availablity.

Displaying load statistics in Data Services Management Console

Hi,
I am new to BO Data Services. Currently I am running on BO Data Services 3.2. I have developed a simple job which takes records from source (SRCTBL) and inserts those records into target (TGTTBL) on a SQL Server 2005 database. There is no additional processing. I have also set SRCTBL and TGTTBL both have the same column definitions. Additionally I have defined the first column MYID as a primary key. On the TGTTBL I have set the Bulk Loader Options to append mode and maximum rejects to 1.
The job runs as expected by skipping the bad record when there is a record with duplicate MYID key which violate primary key constraint on TGTTBL. My problem is the number of records which were not loaded/skipped are not displayed in the Job Monitor Log under Data Services Management Console
Dashboards > Operational > Job Execution History > Log Viewer
Is there any interface in Data Management Console which shows me the following statistics for a loading operation
- number of source records
- number of records loaded
- number of records skipped/discarded
Really appreciate any pointers that you may have.
Thanks.
Regards,
CS

I would not suggest doing anything on your production data. Make change in the job as given below. Add Map operation tranform just before where you are writing to the target table. Inside map operation transform select all to discard....make sure you have selected discard for every operation codes. In order to see what data your job is tring to write to target table. Create a template table and then join that table to tranform which is just before map operation...i...suppose you have query transform at the end and then you write to target table. Then add this query transform to map operation transform as well as to template table.
You can now get what data your job is going to write to target without writing anything to target.
Test this in dev first before trying in Production.
REMEMBER: PRODUCTION IS S SACRED SPACE AND WE DON"T WRITE UNNECESARY DATA OR DO ANY MANUPULATION IN PROD TABLES.
Thanks,

Accessing Solution Manager CHARM Via SAP CRM

Hi
Is it possible to accces charm of soultion manager via SAP CRM
If so how does it work and documentation are welcomed
Thanks in advance
R-K

option 1
> customise sap crm to cater for the external product in terms of what solution manager charm / service is currently doing for sap componet
. Create all the status for this products eg: transport is in Dev for product A, Transprot is in QA for product A or product is in Prod then test and close the call
> access solution manager from crm (NB: work center / service desk can be accessed through crm) the problem is WE NOT SURE OF CHARM
> also customise crm to cater for IT related issues like broken laptop or netowrk cable not working or IT related query,
Option 2
> intergrate the external product to solution manager o
> Customise CHARM / service desk to cater for this external product in solution manager the way it does for sap components / ibase

How can I escalate terrible FIOS service problems above FIOS field service management?

This is a long story, but I will try to keep it short and on point. We use Verizon FIOS for land line telephone, Internet access and TV cable. For the past four and a half months, we have suffered serveral outages a week and sometimes several outages in a single day on all three services. Sometimes we lose our Internet connection for a few moments. Sometimes telephone calls get dropped or there is no dial tone. Sometimes we see pixelation or interference in the cable TV signal.
Often two services are affected at the same time. We've recorded events where all three services were affected at one time.
In the Gateway router logs, we see errors messages that "opaque does not match!" and "rebinding lease." These messages in the router logs occur at the same time stamps when we suffer dropped calls or cable TV interference. It seem obvious, at least to me, that the problem is external to anything that is inside of our house.
We have opened a dozen or more support tickets. We've had four Verizon field technicians come to our house. We've gone through three Verizon Gateway routers.. We've accessed the Internet using only wireless connections of a week to try and rule out internal wiring problems with computer access to the Internet.
Verizon has replaced the ONT (optical network terminal) on the side of our house. They changed the fibre channel cable that goes from the ONT to a vault out by the curb of the street.
We have opened a formal complaint with the FCC and with the PA Public Utility Commission. But the problem has not been resolved. We think that we're just getting the run around now from Verizon field service. Yesterday, a service manager left me a voicemail where he suggested that our Internet problem was caused by a second router that we had hooked up to the Verizon router. We DO NOT have a second router. He said that there was a problem with cable TV interference in my area and 2nd level support was working on it. He did not address the dropped landline calls. He did not address why outages on more than one service would occur at the same time.
Does anyone have any advice on how I get our problem escalated? We are at the end of our rope here and are considering canceling our service with Verizon and going with a competitor. But even after all of this, we are hesitant to switch providers because we will lose our email accounts that we've used for well over a decade.

Hi wepeccant,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Service MAnager Portal _CreateMOMRegKey

Dear All,
I had to uninstall SM Portal ( to allow SCOM agent installation) and now re-installing the portal.
However I'm stuck at the error -
"An error occurred while executing a custom action:_CreateMOMRegKey.11EE91AB_EABF_48A6_9973_4DCD73190AC6"
This was the same issue, which had occurred when installing the first time. It was due to permissions.
However not sure, why this is recurring, as I'm re-installing with the service account with all the required permissions sorted out.
Can Microsoft be ever bug free ? OR is MS trying to use the public as their test agents after paying for their products?
Can anyone help fix this issue.. I'm bugged up using the MS products.

Calling custom action CAManaged!Microsoft.MOMv3.Setup.MOMv3ManagedCAs.CreateMOMRegKey
CreateMOMRegKey: Generating secure key for Primary SDK
CreateMOMRegKey: Error: Exception of type 'Microsoft.EnterpriseManagement.Security.KeyNotInSyncException' was thrown.
StackTrace: at Microsoft.EnterpriseManagement.Security.SecureStorageManager.Initialize()
at Microsoft.MOMv3.Setup.MOMv3ManagedCAs.CreateMOMRegKey(Session session)
MSI (s) (E4:50) [12:22:15:324]: NOTE: custom action _CreateMOMRegKey.11EE91AB_EABF_48A6_9973_4DCD73190AC6 unexpectedly closed the hInstall handle (type MSIHANDLE) provided to it. The custom action should be fixed to not close that handle.
Action start 12:21:49: RegisterMIMEInfo.
MSI (s) (E4:40) [12:21:49:857]: Doing action: WriteRegistryValues
Action ended 12:21:49: RegisterMIMEInfo. Return value 0.
Action start 12:21:49: WriteRegistryValues.
MSI (s) (E4:40) [12:21:52:025]: Doing action: _Set_CreatePortalWebSite.11EE91AB_EABF_48A6_9973_4DCD73190AC6
Action ended 12:21:52: WriteRegistryValues. Return value 1.
MSI (s) (E4:40) [12:21:52:029]: PROPERTY CHANGE: Adding _CreatePortalWebSite.11EE91AB_EABF_48A6_9973_4DCD73190AC6 property. Its value is 'SCSMWebContentServer
443 C:\inetpub\wwwroot\System Center Service Manager Portal\
KMDCLSCSM1003.PREKMDCLOUD.DK, OU=*, O=KMD A/S, L=*, S=*, C=DK
PREKMDCLOUD2\SA_SCSP 7Rm7R6iy'.
Action start 12:21:52: _Set_CreatePortalWebSite.11EE91AB_EABF_48A6_9973_4DCD73190AC6.
MSI (s) (E4:40) [12:21:52:029]: Doing action: _CreatePortalWebSite.11EE91AB_EABF_48A6_9973_4DCD73190AC6
Action ended 12:21:52: _Set_CreatePortalWebSite.11EE91AB_EABF_48A6_9973_4DCD73190AC6. Return value 1.
Action start 12:21:52: _CreatePortalWebSite.11EE91AB_EABF_48A6_9973_4DCD73190AC6.
MSI (s) (E4:40) [12:21:52:112]: Doing action: _Set_CreateMOMRegKey.11EE91AB_EABF_48A6_9973_4DCD73190AC6
Action ended 12:21:52: _CreatePortalWebSite.11EE91AB_EABF_48A6_9973_4DCD73190AC6. Return value 1.
Action start 12:21:52: _Set_CreateMOMRegKey.11EE91AB_EABF_48A6_9973_4DCD73190AC6.
MSI (s) (E4:40) [12:21:52:117]: Doing action: _CreateMOMRegKey.11EE91AB_EABF_48A6_9973_4DCD73190AC6
Action ended 12:21:52: _Set_CreateMOMRegKey.11EE91AB_EABF_48A6_9973_4DCD73190AC6. Return value 1.
Action start 12:21:52: _CreateMOMRegKey.11EE91AB_EABF_48A6_9973_4DCD73190AC6.
MSI (s) (E4:40) [12:21:52:201]: Doing action: _Set_InstallInprocSDKPerfCounters.11EE91AB_EABF_48A6_9973_4DCD73190AC6
Action ended 12:21:52: _CreateMOMRegKey.11EE91AB_EABF_48A6_9973_4DCD73190AC6. Return value 1.
MSI (s) (E4:40) [12:21:52:204]: PROPERTY CHANGE: Adding _InstallInprocSDKPerfCounters.11EE91AB_EABF_48A6_9973_4DCD73190AC6 property. Its value is 'C:\inetpub\wwwroot\System Center Service Manager Portal\ServiceHost\Bin\Microsoft.EnterpriseManagement.DataAccessService.Core.dll'.
Action start 12:21:52: _Set_InstallInprocSDKPerfCounters.11EE91AB_EABF_48A6_9973_4DCD73190AC6.
MSI (s) (E4:40) [12:21:52:204]: Doing action: _InstallInprocSDKPerfCounters.11EE91AB_EABF_48A6_9973_4DCD73190AC6
Action ended 12:21:52: _Set_InstallInprocSDKPerfCounters.11EE91AB_EABF_48A6_9973_4DCD73190AC6. Return value 1.
Action start 12:21:52: _InstallInprocSDKPerfCounters.11EE91AB_EABF_48A6_9973_4DCD73190AC6.
MSI (s) (E4:40) [12:21:52:288]: Doing action: _Set_RegisterAspNet4OnIIS.11EE91AB_EABF_48A6_9973_4DCD73190AC6
Action ended 12:21:52: _InstallInprocSDKPerfCounters.11EE91AB_EABF_48A6_9973_4DCD73190AC6. Return value 1.
MSI (s) (E4:40) [12:21:52:292]: PROPERTY CHANGE: Adding _RegisterAspNet4OnIIS.11EE91AB_EABF_48A6_9973_4DCD73190AC6 property. Its value is 'C:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis.exe
-iru'.
Action start 12:21:52: _Set_RegisterAspNet4OnIIS.11EE91AB_EABF_48A6_9973_4DCD73190AC6.
MSI (s) (E4:40) [12:21:52:292]: Doing action: _RegisterAspNet4OnIIS.11EE91AB_EABF_48A6_9973_4DCD73190AC6
Action ended 12:21:52: _Set_RegisterAspNet4OnIIS.11EE91AB_EABF_48A6_9973_4DCD73190AC6. Return value 1.
Action start 12:21:52: _RegisterAspNet4OnIIS.11EE91AB_EABF_48A6_9973_4DCD73190AC6.
MSI (s) (E4:40) [12:21:52:371]: Doing action: _Set_AddWCSWindowsFirewallPortException.11EE91AB_EABF_48A6_9973_4DCD73190AC6
Action ended 12:21:52: _RegisterAspNet4OnIIS.11EE91AB_EABF_48A6_9973_4DCD73190AC6. Return value 1.
MSI (s) (E4:40) [12:21:52:375]: PROPERTY CHANGE: Adding _AddWCSWindowsFirewallPortException.11EE91AB_EABF_48A6_9973_4DCD73190AC6 property. Its value is '443
Service Manager (Web Content Server)
0'.
Action start 12:21:52: _Set_AddWCSWindowsFirewallPortException.11EE91AB_EABF_48A6_9973_4DCD73190AC6.
MSI (s) (E4:40) [12:21:52:375]: Doing action: _AddWCSWindowsFirewallPortException.11EE91AB_EABF_48A6_9973_4DCD73190AC6
Action ended 12:21:52: _Set_AddWCSWindowsFirewallPortException.11EE91AB_EABF_48A6_9973_4DCD73190AC6. Return value 1.
Action start 12:21:52: _AddWCSWindowsFirewallPortException.11EE91AB_EABF_48A6_9973_4DCD73190AC6.
MSI (s) (E4:40) [12:21:52:387]: Doing action: _Set_GrantLocalPermissionsToWCSAccount.11EE91AB_EABF_48A6_9973_4DCD73190AC6
Action ended 12:21:52: _AddWCSWindowsFirewallPortException.11EE91AB_EABF_48A6_9973_4DCD73190AC6. Return value 1.
MSI (s) (E4:40) [12:21:52:391]: PROPERTY CHANGE: Adding _GrantLocalPermissionsToWCSAccount.11EE91AB_EABF_48A6_9973_4DCD73190AC6 property. Its value is 'PREKMDCLOUD2
SA_SCSP'.
Action start 12:21:52: _Set_GrantLocalPermissionsToWCSAccount.11EE91AB_EABF_48A6_9973_4DCD73190AC6.
MSI (s) (E4:40) [12:21:52:392]: Doing action: _GrantLocalPermissionsToWCSAccount.11EE91AB_EABF_48A6_9973_4DCD73190AC6
Action ended 12:21:52: _Set_GrantLocalPermissionsToWCSAccount.11EE91AB_EABF_48A6_9973_4DCD73190AC6. Return value 1.
Action start 12:21:52: _GrantLocalPermissionsToWCSAccount.11EE91AB_EABF_48A6_9973_4DCD73190AC6.
MSI (s) (E4:2C) [12:22:08:418]: NOTE: custom action _CreatePortalWebSite.11EE91AB_EABF_48A6_9973_4DCD73190AC6 unexpectedly closed the hInstall handle (type MSIHANDLE) provided to it. The custom action should be fixed to not close that handle.
MSI (s) (E4:40) [12:22:08:420]: Executing op: ActionStart(Name=_CreateMOMRegKey.11EE91AB_EABF_48A6_9973_4DCD73190AC6,,)
CreateWebSite: Saving ContentHost web config changes
MSI (s) (E4:40) [12:22:08:453]: Executing op: CustomActionSchedule(Action=_CreateMOMRegKey.11EE91AB_EABF_48A6_9973_4DCD73190AC6,ActionType=17409,Source=BinaryData,Target=CreateMOMRegKey,)
MSI (s) (E4:50) [12:22:08:477]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI2C57.tmp, Entrypoint: CreateMOMRegKey
CAPACK: Extracting custom action to temporary directory: C:\Windows\Installer\MSI2C57.tmp-\
CAPACK: CLR version v2.0.50727 is installed.
CAPACK: CLR version v2.0.50727 is detected.
CAPACK: CLR version v4.0.30319 is installed.
CAPACK: CLR version v4.0.30319 is detected.
CAPACK: Binding to CLR version v2.0.50727
Calling custom action CAManaged!Microsoft.MOMv3.Setup.MOMv3ManagedCAs.CreateMOMRegKey
CreateMOMRegKey: Generating secure key for Primary SDK
CreateMOMRegKey: Error: Exception of type 'Microsoft.EnterpriseManagement.Security.KeyNotInSyncException' was thrown.
StackTrace: at Microsoft.EnterpriseManagement.Security.SecureStorageManager.Initialize()
at Microsoft.MOMv3.Setup.MOMv3ManagedCAs.CreateMOMRegKey(Session session)
MSI (s) (E4:50) [12:22:15:324]: NOTE: custom action _CreateMOMRegKey.11EE91AB_EABF_48A6_9973_4DCD73190AC6 unexpectedly closed the hInstall handle (type MSIHANDLE) provided to it. The custom action should be fixed to not close that handle.
CustomAction _CreateMOMRegKey.11EE91AB_EABF_48A6_9973_4DCD73190AC6 returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (E4:40) [12:22:15:493]: Executing op: ActionStart(Name=_CreateMOMRegKey.11EE91AB_EABF_48A6_9973_4DCD73190AC6,,)
MSI (s) (E4:40) [12:22:15:500]: Executing op: ProductInfo(ProductKey={79A76AB5-3EA0-4C4F-89B9-1CA00438EC2E},ProductName=Microsoft System Center 2012 - Service Manager,PackageName=SM.msi,Language=0,Version=117771097,Assignment=1,ObsoleteArg=0,ProductIcon=ServiceManager.ico,,PackageCode={1B3B79AF-1391-4E6E-9BE2-2BD0832DADE7},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0,ProductDeploymentFlags=3)
MSI (s) (E4:40) [12:22:15:509]: Executing op: ActionStart(Name=_CreatePortalWebSite.11EE91AB_EABF_48A6_9973_4DCD73190AC6,Description=Creating self-service web content portal,)
MSI (s) (E4:40) [12:22:15:516]: Executing op: ActionStart(Name=WriteRegistryValues,Description=Writing system registry values,Template=Name: [2], Value: [3])
MSI (s) (E4:40) [12:22:15:519]: Executing op: RegOpenKey(Root=-2147483646,Key=SYSTEM\CurrentControlSet\Services\Eventlog\Operations Manager\Database Modules,,BinaryType=1,,)
MSI (s) (E4:40) [12:22:15:523]: Executing op: RegRemoveValue(Name=EventSourceFlags,Value=#0,)
MSI (s) (E4:40) [12:22:15:529]: Executing op: RegCreateKey()
MSI (s) (E4:40) [12:22:15:534]: Executing op: RegRemoveValue(Name=EventMessageFile,,)
MSI (s) (E4:40) [12:22:15:566]: Executing op: RegRemoveKey()
MSI (s) (E4:40) [12:22:15:566]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Operations Manager\Database Modules 3: 2
MSI (s) (E4:40) [12:22:15:574]: Executing op: RegOpenKey(Root=-2147483646,Key=SYSTEM\CurrentControlSet\Services\Eventlog\Operations Manager\System Center Virtual Machine Manager Connector,,BinaryType=1,,)

Reporting In Service Manager 2012 - How To Get A List Of All Service Requests Regardless of Status

Within the Custom Reporting Options available to users of Ssystem Center Service Manager 2012, which would one use to create reports that do not contain any agregated data but are instead detail level info such as a list of all Service Requests reardless
of status? I want to include within the report the same data you see on the main page of a Service Request when you double-click a Service Request within Service Manager and it pops opne the details of the Service Request.
I'm trying to get the following info for each Service Requests
SR ID (i.e. SR1234)
Affected User
Title
Description
Priority
Source
Area
Support Group
Assigned To
Created By and Created On
I know the cubes w/Excel offer a great way to get data for a **piece meal report or for getting agregated data (I.E. counts, sums, avergares, Max's & Mins) but I need a report that has zero totals and no agregations.
Thanks
** A piece meal report is a report that has to be manually pieced together by combining data from others reports and other sources because no single report can be constructed to bring all the data togethere into a single report. If you've ever
worked with an accountant taht uses Excel for everything but who has no idea how SQL or databases in general are deisgned then chances are you've either been asked to create a piece meal report for them and or seen them do one them selves when they open a
spreadshet and dump into it disperate data from a variety of sources and then ask you why you can't automate that same report for them.

the following thread covers some good SQL queries to get details about the Incident Request, just amend them to cover the Service Request
http://social.technet.microsoft.com/Forums/systemcenter/en-US/e703641d-3e05-4df4-be2b-bf9bd62534f8/how-to-generate-incident-report-with-incident-description-field-in-scsm-2012-sp1

How to call a web service that is managed by web services manager from omni

Ok gurus... here is an interesting one for you.
We have a set of web services that are deployed to our server. We have Oracle Web Services Manager deployed to another server and is acting as a gateway to our web services.
We would like to call our web service and pass it the username and password that were specified in the omniportlet connection information screen. How do we go about doing this?
PS. We are using the latest version of portal (10.1.4).
Thanks for your help.
Cheers,
Cory

Just a follow up. What I would like to do is to have omni portlet add standard header information for security such as the following:
<soap:Header>
<wsse:Security xmlns:wsse="http://docs.oasis-open.org/wss/200401-wss-wssecurity-secext-1.0.xsd">
<wsse:UsernameToken xmlns:wsse="http://docs.oasis-open.org/wss/200401-wss-wssecurity-secext-1.0.xsd">
<wsse:Username>theusername</wsse:Username>
<wsse:Password>thepassword</wsse:Password>
</wsse:UsernameToken>
</wsse:Security>
</soap:Header>
Any ideas on how to get omniportlet do this? Any ideas on where to look for the answer? Oracle dudes: Any plans to add this to future releases?
Thanks again folks :-)
Cory

MRS Push with SMP 3.0 and Service Manager 4.2 is not working

Hi All,
I am working on SMP 3.0 SP 06 Service Manager 4.2 application .
I have configured MRS Push which is not working . Service Order push is working fine.
If anyone has configured MRS push with any one the Syclo mobile products ,Please share the steps.
Thanks in advance.
Thanks
Neha

Neha,
Can you refer this OSS note: 2014454 for MRS setup.
Thanks,
Manju

How to create a Domain user in a Specific OU using System Center 2012 R2 Orchestrator and Service Manager

Dear All,
I have a simple Runbook with the following details:
Initialize Data: (First Name, Last Name, Login Name, Deparment Name) --> Create User: Name:(Domain), Common Name, Display Name, First, Last Name, SAM Account Name (From Initialize Data) --> Enable
User: Distinguished Name --> Add User to Group: Group Distinguished Name, User Distinguished Name
Active Directory Management Pack in place and the Prerequisites Configurations are added Too (Configuration User Name, Configuration Password, Configuration DC, Configuration Default OU.
The Runbook is Synched with Service Manager, Request Offering/Service Offering and published to the portal.
When I filled the 4 required values (First Name, Last Name, Login Name, Deparment Name), the Runbook will kick off and the user is created in Active Directory.
The user is placed in the Default OU which is predefined in AD Prerequisites Configurations in Orchestrator.
I need to add another Required Value to my Request Offering (SR) called User Level Enum List (Low, Medium, High).
I need to place the user in a Specific OU based on the Level entered from SSPortal, If the user is Low, then Create the user in this OU, if the user is Medium then create it in this OU, etc...
How can I do this in Orchestrator? What I want to modify in my runbook to accomplish this task?
Thank you,

I AM TRYING TO USER/MAILBOX CREATION PROCESS, FOLLOWING IS THE BUSINESS REQUIREMENT
GET THE USER FROM ERP SYSTEM (SQL)
CREATE USER IN SPECIFIC OU
ENABLE THE MAILBOX IN SPECIFIC DATABASE BASED UPON USER ROLE
CREATE A USER IN NAVISION SYSTEM WHICH IS AGAIN JUST CREATING SQL LOGIN.
PLEASE ADVISE ME THE PROCESS AND PROCEDURE ILLUSTRATION IF IT ALL POSSIBLE IN SINGLE RUNBOOK.
I AM ABLE TO CREATE USER/MAILBOX BUT STRUGGLING TO CREATE IN SPECIFIC OU/MAILBOX DB AND SQL LOGIN.
FARRUKH
[email protected]
Farrukh Anwar

Remote Desktop Service Manager - configure permissions for Remote Desktop Users to Send Message, Disconnect, Logoff

Hello, dear colleagues.
We are using Windows Server 2012 R2 as Remote Desktop Server. Also use Windows Server 2008 R2 with Remote Desktop Service Manager to control RDS user sessions (Send Message, Disconnect, Logoff, Query Info).
Send Message, Disconnect, Logoff options works only for users in Administrators group.
I can't to configure permissions for Remote Desktop Users, specific user or AD group.
To set permissions I'm running RDS Host Configuration on Windows Server 2008 R2 and connect to Windows Server 2012 R2. Then double-click
RDP-Tcp, Security tab, add specific user account , AD group or configure
advanced permissions
for Remote Desktop Users.
But, as I sad above, these options works only for users in Administrators group. How to make it work for Remote Desktop Users or specific user, AD group?
Thanks.
P.S. If move specific user from Remote Desktop Users group to Administrators group on
Windows Server 2012 R2 - it works.

Hi,
You can prevent administrators from changing the permissions for a connection by applying the
Do not allow local administrators to customize permissions Group Policy setting.
This Group Policy setting is located in Computer Configuration\Policies\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Security
Apart there is one command with which you can set the permission for that check the related
article. Additionally checkthis
thread for more detail.
Hope it helps!
Thanks.
Dharmesh Solanki
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Confirming method to secure web services through oracle web service manager

Hi All,
I am just wondering about the method to secure web service through oracle web service manager.
I have a unsecure web service "helloworld" which is deployed on JWSDP1.6 toolkit.I want to secure it through oracle web service manager.
Inorder to secure this unsecure web service,I use gateway(web service manager for securing web service using message level security through certificate).
So when client want to access the helloworld service,it contacts the gateway securely and gateway intern connect to original web service after decrypting and verification of the signature.When gateway gets response from the web service,it signs the response message and then encrypt and passs on to the client.
So my question is,is it the right way to secure web service?
As I am getting the following fault exception :
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
<SOAP-ENV:Body>
<SOAP-ENV:Fault>
<faultcode "http://schemas.oblix.com/ws/2003/08/Faults">c</faultcode>
<faultstring>Step execution failed with an exception
</faultstring>
<detail></detail>
</SOAP-ENV:Fault>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
I checked the log at :
C:\coresv_install_home\external\oc4j-10.1.2.0.0\j2ee\home\log\http-web-access
but there is no helpful information available.Thanks for any help.
Kash

Hi Rajesh,
Thanks for your reply.I am using the following policy steps:
1)for Request (Decrypt and Verify signature).
2)for Response(Sign Message and Encrypt).
The configuration for Request is shown below:
Pipeline "Request"
Pipeline Steps:
Start Pipeline
Log
Decrypt and Verify Signature
Basic Properties Type Default Value
Enabled (*) boolean true true
XML Decryption Properties Type Default Value
Decryptor''s keystore location (*) string C:\Sun\jwsdp-2.0\xws-security\etc\server-keystore.jks
Decrypt Keystore Type (*) string jks jks
Decryptor''s keystore password string *******
Decryptor''s private-key alias (*) string s1as
Decryptor''s private-key password string *******
Enforce Encryption (*) boolean true true
XML Signature Verification Properties Type Default Value
Verifying Keystore location (*) string C:\Sun\jwsdp-2.0\xws-security\etc\server-truststore.jks
Verifying Keystore type (*) string jks jks
Verifying Keystore password string *******
Signer''s public-key alias (*) string xws-security-client
Enforce Signing (*) boolean true true
End Pipeline
And the configuration for Response is shown below:
Pipeline "Response"
Pipeline Steps:
Start Pipeline
Log
Sign Message and Encrypt
Basic Properties Type Default Value
Enabled (*) boolean true true
Signing Properties Type Default Value
Signing Keystore location (*) string C:\Sun\jwsdp-2.0\xws-security\etc\server-keystore.jks
Signing Keystore Type (*) string jks jks
Signing Keystore password string *******
Signer''s private-key alias (*) string s1as
Signer''s private-key password string *******
Signed Content (*) string BODY BODY
Sign XPATH Expression string
Sign XML Namespace string[]
Encryption Properties Type Default Value
Encryption Keystore location (*) string C:\Sun\jwsdp-2.0\xws-security\etc\server-truststore.jks
Encrypt Keystore Type (*) string jks jks
Encryption Keystore password string *******
Decryptor''s public-key alias (*) string xws-security-client
Encrypted Content (*) string BODY BODY
Encrypt XPATH Expression string
Encrypt XML Namespace string[]
End Pipeline
I checked the log again but nothing useful there,it is just giving the following values:
2006-08-14 16:32:50,372 INFO [Thread-21] mstore.OLiteMStore - SELECT MEASUREMENT_STR FROM MEASUREMENT_PERSISTED_STORE WHERE ID=? FOR UPDATE
2006-08-14 16:34:50,364 INFO [Thread-16] mstore.OLiteMStore - INSERT INTO MEASUREMENT_PERSISTED_STORE (ID,DEF_ID,CONTEXT_ID,PARENT_CONTEXT_ID,TIME,STORETIME,KEY0,KEY1,KEY2,KEY3,KEY4,KEY5,KEY6,KEY7,KEY8,KEY9,KEY10,KEY11,KEY12,KEY13,KEY14,KEY15,KEY16,KEY17,KEY18,KEY19,KEY20,KEY21,KEY22,KEY23,KEY24,KEY25,KEY26,KEY27,KEY28,KEY29,KEY30,KEY31,KEY32,KEY33,KEY34,KEY35,KEY36,KEY37,KEY38,KEY39,DBM0,MEASUREMENT_STR) VALUES(?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,'R',empty_clob())
2006-08-14 16:34:50,364 INFO [Thread-16] mstore.OLiteMStore - SELECT MEASUREMENT_STR FROM MEASUREMENT_PERSISTED_STORE WHERE ID=? FOR UPDATE
Any help would be appreciated.Thanks.
Kash

Getting error when trying to create Exchange Connector in System Center Service Manager 2012

Getting error when trying to create Exchange Connector in System Center Service Manager 2012
The connection to the server was unsuccessful. Please check the server name and/or credentials entered.
Additional Information: The server URL is not accessible or the user does not have permission to access it (message: The request failed. The remote server returned an error: (401) Unauthorized.
Warm Regards, Pramod Kumar Singh Manager-IT

Someone sorted out this issue by installing API 1.2 and copying the dll files to the service manager server ,service folder and replacing it with API 2.0 dll files.
Also, your question is related to SCSM, please post at SCSM forum if you have further question.
Juke Chou
TechNet Community Support

Windows Service Manager 32-Bit Has Stopped Responding/iPod not showing up in iTunes

Hello,
I've scoured this forum for answers but I cannot find any result that works. I have an iPod classic that I've connected to my Gateway running Windows Vista for over four years without issue. When I was using iTunes 9 the other day, I plugged my iPod into my computer, but it only connected to My Computer and didn't connect to iTunes and update my iPod accordingly. So, the iPod is charging and the iPod is showing the "Connected, Eject before disconnecting" screen, but it isn't adding new music (which kind of defeats the purpose of buying new music). I thought it was because I was using 9, so I downloaded iTunes 10, but the issue still popped up.
This hasn't pop up today after I installed 10, but back when I was using iTunes 9 the following error came up on my computer: "Windows Service Manager 32-bit Has Stopped Working." Now, no error messages pop up, even though the problem persists.
I've tried suggestions in this post as well as in this post. Also, with the fix being recommended in those threads to change the code in Notepad by clicking "edit" under the System tab under My Computer? There's one problem - there is no edit button on my options. I've included a screen grab to prove this.
I don't know if the relative age of the discussions makes any difference - maybe a new fix has com up and i'm just not finding it? Plus, since this issue began with iTunes 9, I can't help but feel like getting rid of iTunes 10 is going to help the issue, either.
This is incredibly frustrating, not being able to add new music to my iPod, so if anyone can help me out, I would greatly appreciate it, as previously recommended ones aren't useful.
Screen grab of iPod connecting to My Computer, but not iTunes:
Screen grab of the lack of an "Edit" button in the place to edit codes as recommended in previous topics:

One again shamelessly asking for help

Service Manager data warehouse management server Installation fails

Hi there,
In Virtual Machine Windows Server 2012 R2 Standard with my user being a Local Admin and SQL Admin. I tried to do a Service Manager data warehouse management server
first installation I am facing the following image as error:
In the event viewer I get the following error:
"Microsoft System Center 2012 R2 Service Manager -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 25211
The arguments are: -2147024809, The parameter is incorrect."
In the Setup log, some of the errors are:
WixRemoveFoldersEx: Entering WixRemoveFoldersEx in C:\Windows\Installer\MSI35E.tmp, version 3.7.1224.0
WixRemoveFoldersEx: Error 0x80070057: Missing folder property: PSCONFIGFOLDER.A591E3B4_D228_431D_BF89_99D52C8FFB76 for row: wrf4582BC4C5CC47B1D2380408CD7A752DC.A591E3B4_D228_431D_BF89_99D52C8FFB76
CustomAction WixRemoveFoldersEx.A591E3B4_D228_431D_BF89_99D52C8FFB76 returned actual error code 1603 but will be translated to success due to continue marking
CAStartServices: CAStartServices was passed . OMCFG
CAStartServices: Checking if service already started. OMCFG
CAStartServices: Attempting to start service. OMCFG
CAStartServices: StartService failed. Error Code: 0x8007042D.
ConfigureSDKConfigService: CAStartServices failed, trying again.... Error Code: 0x8007042D. OMCFG
Action start 17:47:05: _SetHealthServiceConfig.80B659D9_F758_4E7D_B4FA_E53FC737DCC9.
GetMsiFeatureState: Failed to get feature state. Error Code: 0x80070646. MOMServer
MSI (s) (EC!4C) [17:47:05:483]: Note: 1: 2711 2: MOMGateway
SetHealthServiceConfig: Failed to get Feature State.. Error Code: 0x80070646. MOMServer
GetMsiFeatureState: Failed to get feature state. Error Code: 0x80070646. MOMGateway
I have checked the following post but it did not help me:
http://social.technet.microsoft.com/Forums/systemcenter/en-US/c42bb04d-a51e-4037-a8a3-37d714d6faac/scsm-management-server-installation-fails?forum=systemcenterservicemanager
Could you please help me with this issue?
Thanks a lot,
M

Hi,
Sorry I cannot post the full log. I have found also these errors in the log:
Calling custom action CAManaged!Microsoft.MOMv3.Setup.MOMv3ManagedCAs.RegisterSdkSCP
RegisterSdkSCP: There is no previous serviceConnectionPoint
RegisterSdkSCP: Creating New serviceConnectionPoint
RegisterSdkSCP: Adding ACL for current user: DOMAIN\InstallationAccount
RegisterSdkSCP: Adding ACL for SM Admini: DOMAIN\SCSMDWadmins
RegisterSdkSCP: Error: Access is denied.
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "D:\Program Files\Microsoft System Center 2012 R2\Service Manager\MOMConnectorCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. MOMConnector
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallHSPerfCounters: Failed to install agent perf counters. Error Code: 0x80070057.
Thanks for your reply.

Service Manager / CHARM inside minisap

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