Service MAnager Portal _CreateMOMRegKey

Dear All,
I had to uninstall SM Portal ( to allow SCOM agent installation) and now re-installing the portal.
However I'm stuck at the error -
"An error occurred while executing a custom action:_CreateMOMRegKey.11EE91AB_EABF_48A6_9973_4DCD73190AC6"
This was the same issue, which had occurred when installing the first time. It was due to permissions.
However not sure, why this is recurring, as I'm re-installing with the service account with all the required permissions sorted out.
Can Microsoft be ever bug free ? OR is MS trying to use the public as their test agents after paying for their products?
Can anyone help fix this issue.. I'm bugged up using the MS products.

Calling custom action CAManaged!Microsoft.MOMv3.Setup.MOMv3ManagedCAs.CreateMOMRegKey
CreateMOMRegKey: Generating secure key for Primary SDK
CreateMOMRegKey: Error: Exception of type 'Microsoft.EnterpriseManagement.Security.KeyNotInSyncException' was thrown.
StackTrace: at Microsoft.EnterpriseManagement.Security.SecureStorageManager.Initialize()
at Microsoft.MOMv3.Setup.MOMv3ManagedCAs.CreateMOMRegKey(Session session)
MSI (s) (E4:50) [12:22:15:324]: NOTE: custom action _CreateMOMRegKey.11EE91AB_EABF_48A6_9973_4DCD73190AC6 unexpectedly closed the hInstall handle (type MSIHANDLE) provided to it. The custom action should be fixed to not close that handle.
Action start 12:21:49: RegisterMIMEInfo.
MSI (s) (E4:40) [12:21:49:857]: Doing action: WriteRegistryValues
Action ended 12:21:49: RegisterMIMEInfo. Return value 0.
Action start 12:21:49: WriteRegistryValues.
MSI (s) (E4:40) [12:21:52:025]: Doing action: _Set_CreatePortalWebSite.11EE91AB_EABF_48A6_9973_4DCD73190AC6
Action ended 12:21:52: WriteRegistryValues. Return value 1.
MSI (s) (E4:40) [12:21:52:029]: PROPERTY CHANGE: Adding _CreatePortalWebSite.11EE91AB_EABF_48A6_9973_4DCD73190AC6 property. Its value is 'SCSMWebContentServer
443 C:\inetpub\wwwroot\System Center Service Manager Portal\
KMDCLSCSM1003.PREKMDCLOUD.DK, OU=*, O=KMD A/S, L=*, S=*, C=DK
PREKMDCLOUD2\SA_SCSP 7Rm7R6iy'.
Action start 12:21:52: _Set_CreatePortalWebSite.11EE91AB_EABF_48A6_9973_4DCD73190AC6.
MSI (s) (E4:40) [12:21:52:029]: Doing action: _CreatePortalWebSite.11EE91AB_EABF_48A6_9973_4DCD73190AC6
Action ended 12:21:52: _Set_CreatePortalWebSite.11EE91AB_EABF_48A6_9973_4DCD73190AC6. Return value 1.
Action start 12:21:52: _CreatePortalWebSite.11EE91AB_EABF_48A6_9973_4DCD73190AC6.
MSI (s) (E4:40) [12:21:52:112]: Doing action: _Set_CreateMOMRegKey.11EE91AB_EABF_48A6_9973_4DCD73190AC6
Action ended 12:21:52: _CreatePortalWebSite.11EE91AB_EABF_48A6_9973_4DCD73190AC6. Return value 1.
Action start 12:21:52: _Set_CreateMOMRegKey.11EE91AB_EABF_48A6_9973_4DCD73190AC6.
MSI (s) (E4:40) [12:21:52:117]: Doing action: _CreateMOMRegKey.11EE91AB_EABF_48A6_9973_4DCD73190AC6
Action ended 12:21:52: _Set_CreateMOMRegKey.11EE91AB_EABF_48A6_9973_4DCD73190AC6. Return value 1.
Action start 12:21:52: _CreateMOMRegKey.11EE91AB_EABF_48A6_9973_4DCD73190AC6.
MSI (s) (E4:40) [12:21:52:201]: Doing action: _Set_InstallInprocSDKPerfCounters.11EE91AB_EABF_48A6_9973_4DCD73190AC6
Action ended 12:21:52: _CreateMOMRegKey.11EE91AB_EABF_48A6_9973_4DCD73190AC6. Return value 1.
MSI (s) (E4:40) [12:21:52:204]: PROPERTY CHANGE: Adding _InstallInprocSDKPerfCounters.11EE91AB_EABF_48A6_9973_4DCD73190AC6 property. Its value is 'C:\inetpub\wwwroot\System Center Service Manager Portal\ServiceHost\Bin\Microsoft.EnterpriseManagement.DataAccessService.Core.dll'.
Action start 12:21:52: _Set_InstallInprocSDKPerfCounters.11EE91AB_EABF_48A6_9973_4DCD73190AC6.
MSI (s) (E4:40) [12:21:52:204]: Doing action: _InstallInprocSDKPerfCounters.11EE91AB_EABF_48A6_9973_4DCD73190AC6
Action ended 12:21:52: _Set_InstallInprocSDKPerfCounters.11EE91AB_EABF_48A6_9973_4DCD73190AC6. Return value 1.
Action start 12:21:52: _InstallInprocSDKPerfCounters.11EE91AB_EABF_48A6_9973_4DCD73190AC6.
MSI (s) (E4:40) [12:21:52:288]: Doing action: _Set_RegisterAspNet4OnIIS.11EE91AB_EABF_48A6_9973_4DCD73190AC6
Action ended 12:21:52: _InstallInprocSDKPerfCounters.11EE91AB_EABF_48A6_9973_4DCD73190AC6. Return value 1.
MSI (s) (E4:40) [12:21:52:292]: PROPERTY CHANGE: Adding _RegisterAspNet4OnIIS.11EE91AB_EABF_48A6_9973_4DCD73190AC6 property. Its value is 'C:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis.exe
-iru'.
Action start 12:21:52: _Set_RegisterAspNet4OnIIS.11EE91AB_EABF_48A6_9973_4DCD73190AC6.
MSI (s) (E4:40) [12:21:52:292]: Doing action: _RegisterAspNet4OnIIS.11EE91AB_EABF_48A6_9973_4DCD73190AC6
Action ended 12:21:52: _Set_RegisterAspNet4OnIIS.11EE91AB_EABF_48A6_9973_4DCD73190AC6. Return value 1.
Action start 12:21:52: _RegisterAspNet4OnIIS.11EE91AB_EABF_48A6_9973_4DCD73190AC6.
MSI (s) (E4:40) [12:21:52:371]: Doing action: _Set_AddWCSWindowsFirewallPortException.11EE91AB_EABF_48A6_9973_4DCD73190AC6
Action ended 12:21:52: _RegisterAspNet4OnIIS.11EE91AB_EABF_48A6_9973_4DCD73190AC6. Return value 1.
MSI (s) (E4:40) [12:21:52:375]: PROPERTY CHANGE: Adding _AddWCSWindowsFirewallPortException.11EE91AB_EABF_48A6_9973_4DCD73190AC6 property. Its value is '443
Service Manager (Web Content Server)
0'.
Action start 12:21:52: _Set_AddWCSWindowsFirewallPortException.11EE91AB_EABF_48A6_9973_4DCD73190AC6.
MSI (s) (E4:40) [12:21:52:375]: Doing action: _AddWCSWindowsFirewallPortException.11EE91AB_EABF_48A6_9973_4DCD73190AC6
Action ended 12:21:52: _Set_AddWCSWindowsFirewallPortException.11EE91AB_EABF_48A6_9973_4DCD73190AC6. Return value 1.
Action start 12:21:52: _AddWCSWindowsFirewallPortException.11EE91AB_EABF_48A6_9973_4DCD73190AC6.
MSI (s) (E4:40) [12:21:52:387]: Doing action: _Set_GrantLocalPermissionsToWCSAccount.11EE91AB_EABF_48A6_9973_4DCD73190AC6
Action ended 12:21:52: _AddWCSWindowsFirewallPortException.11EE91AB_EABF_48A6_9973_4DCD73190AC6. Return value 1.
MSI (s) (E4:40) [12:21:52:391]: PROPERTY CHANGE: Adding _GrantLocalPermissionsToWCSAccount.11EE91AB_EABF_48A6_9973_4DCD73190AC6 property. Its value is 'PREKMDCLOUD2
SA_SCSP'.
Action start 12:21:52: _Set_GrantLocalPermissionsToWCSAccount.11EE91AB_EABF_48A6_9973_4DCD73190AC6.
MSI (s) (E4:40) [12:21:52:392]: Doing action: _GrantLocalPermissionsToWCSAccount.11EE91AB_EABF_48A6_9973_4DCD73190AC6
Action ended 12:21:52: _Set_GrantLocalPermissionsToWCSAccount.11EE91AB_EABF_48A6_9973_4DCD73190AC6. Return value 1.
Action start 12:21:52: _GrantLocalPermissionsToWCSAccount.11EE91AB_EABF_48A6_9973_4DCD73190AC6.
MSI (s) (E4:2C) [12:22:08:418]: NOTE: custom action _CreatePortalWebSite.11EE91AB_EABF_48A6_9973_4DCD73190AC6 unexpectedly closed the hInstall handle (type MSIHANDLE) provided to it. The custom action should be fixed to not close that handle.
MSI (s) (E4:40) [12:22:08:420]: Executing op: ActionStart(Name=_CreateMOMRegKey.11EE91AB_EABF_48A6_9973_4DCD73190AC6,,)
CreateWebSite: Saving ContentHost web config changes
MSI (s) (E4:40) [12:22:08:453]: Executing op: CustomActionSchedule(Action=_CreateMOMRegKey.11EE91AB_EABF_48A6_9973_4DCD73190AC6,ActionType=17409,Source=BinaryData,Target=CreateMOMRegKey,)
MSI (s) (E4:50) [12:22:08:477]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI2C57.tmp, Entrypoint: CreateMOMRegKey
CAPACK: Extracting custom action to temporary directory: C:\Windows\Installer\MSI2C57.tmp-\
CAPACK: CLR version v2.0.50727 is installed.
CAPACK: CLR version v2.0.50727 is detected.
CAPACK: CLR version v4.0.30319 is installed.
CAPACK: CLR version v4.0.30319 is detected.
CAPACK: Binding to CLR version v2.0.50727
Calling custom action CAManaged!Microsoft.MOMv3.Setup.MOMv3ManagedCAs.CreateMOMRegKey
CreateMOMRegKey: Generating secure key for Primary SDK
CreateMOMRegKey: Error: Exception of type 'Microsoft.EnterpriseManagement.Security.KeyNotInSyncException' was thrown.
StackTrace: at Microsoft.EnterpriseManagement.Security.SecureStorageManager.Initialize()
at Microsoft.MOMv3.Setup.MOMv3ManagedCAs.CreateMOMRegKey(Session session)
MSI (s) (E4:50) [12:22:15:324]: NOTE: custom action _CreateMOMRegKey.11EE91AB_EABF_48A6_9973_4DCD73190AC6 unexpectedly closed the hInstall handle (type MSIHANDLE) provided to it. The custom action should be fixed to not close that handle.
CustomAction _CreateMOMRegKey.11EE91AB_EABF_48A6_9973_4DCD73190AC6 returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (E4:40) [12:22:15:493]: Executing op: ActionStart(Name=_CreateMOMRegKey.11EE91AB_EABF_48A6_9973_4DCD73190AC6,,)
MSI (s) (E4:40) [12:22:15:500]: Executing op: ProductInfo(ProductKey={79A76AB5-3EA0-4C4F-89B9-1CA00438EC2E},ProductName=Microsoft System Center 2012 - Service Manager,PackageName=SM.msi,Language=0,Version=117771097,Assignment=1,ObsoleteArg=0,ProductIcon=ServiceManager.ico,,PackageCode={1B3B79AF-1391-4E6E-9BE2-2BD0832DADE7},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0,ProductDeploymentFlags=3)
MSI (s) (E4:40) [12:22:15:509]: Executing op: ActionStart(Name=_CreatePortalWebSite.11EE91AB_EABF_48A6_9973_4DCD73190AC6,Description=Creating self-service web content portal,)
MSI (s) (E4:40) [12:22:15:516]: Executing op: ActionStart(Name=WriteRegistryValues,Description=Writing system registry values,Template=Name: [2], Value: [3])
MSI (s) (E4:40) [12:22:15:519]: Executing op: RegOpenKey(Root=-2147483646,Key=SYSTEM\CurrentControlSet\Services\Eventlog\Operations Manager\Database Modules,,BinaryType=1,,)
MSI (s) (E4:40) [12:22:15:523]: Executing op: RegRemoveValue(Name=EventSourceFlags,Value=#0,)
MSI (s) (E4:40) [12:22:15:529]: Executing op: RegCreateKey()
MSI (s) (E4:40) [12:22:15:534]: Executing op: RegRemoveValue(Name=EventMessageFile,,)
MSI (s) (E4:40) [12:22:15:566]: Executing op: RegRemoveKey()
MSI (s) (E4:40) [12:22:15:566]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Operations Manager\Database Modules 3: 2
MSI (s) (E4:40) [12:22:15:574]: Executing op: RegOpenKey(Root=-2147483646,Key=SYSTEM\CurrentControlSet\Services\Eventlog\Operations Manager\System Center Virtual Machine Manager Connector,,BinaryType=1,,)

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2012-01-10 21:10:01 X.X.X.X GET /ContentHost/ClientBin/System.Xml.Linq.zip - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 250
2012-01-10 21:10:01 X.X.X.X GET /ContentHost/ClientBin/en/SilverlightModule_StringResources.resx.xml - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 234
2012-01-10 21:10:01 X.X.X.X GET /ContentHost/ClientBin/Settings.xml - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 203
2012-01-10 21:10:20 X.X.X.X POST /ServiceHost/Services/DataAccessService.svc - 443 - 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 401 2 5 17598
2012-01-10 21:10:28 X.X.X.X POST /ServiceHost/Services/DataAccessService.svc - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 404 0 0 8580
2012-01-10 21:11:01 X.X.X.X GET /ContentHost/ClientBin/en/Settings.xml - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 404 0 2 0
2012-01-10 21:11:01 X.X.X.X POST /ServiceHost/Services/DataAccessService.svc - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 404 0 0 203
2012-01-10 21:11:06 X.X.X.X GET /ContentHost/ClientBin/RequestOfferingSilverlightModule.xap - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 171
2012-01-10 21:11:06 X.X.X.X GET /ContentHost/ClientBin/FormControls.zip - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 125
2012-01-10 21:11:06 X.X.X.X GET /ContentHost/ClientBin/en/Settings.xml - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 404 0 2 0
2012-01-10 21:11:06 X.X.X.X GET /ContentHost/ClientBin/Microsoft.Practices.ServiceLocation.zip - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 234
2012-01-10 21:11:06 X.X.X.X GET /ContentHost/ClientBin/Microsoft.Practices.Unity.Silverlight.zip - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 234
2012-01-10 21:11:08 X.X.X.X POST /ServiceHost/Services/DataAccessService.svc - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 404 0 0 203
2012-01-10 21:12:36 X.X.X.X GET /ContentHost/ClientBin/en/Settings.xml - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 404 0 2 0
2012-01-10 21:12:37 X.X.X.X POST /ServiceHost/Services/DataAccessService.svc - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 404 0 0 203

Additional language in Service Manager Portal

Hello,
I have two questions.
1.) Is it possible to add additional language to Service Manager Portal, not only the official 21 languages. I mean the first page, the silverlight part. I know, I can modify file SilverlightModule_StringResources.resx.xml (english file) and I got desired
result, but I need English language too. So I would like to know if is it possible to add additional language.
2.) When I select "Create a request" on the first page, I always got "Generic Incident Request (EN)" regardless the language I used. I got the same English Generic IR also if My language is German, Russian or any other. Is it possible
to change the default link to another Incident Request?
Thanks and BR.

Scripting or coding doesn't work with extending the Silverlight webpart. The source code of the Silverlight webpart isn't available by Microsoft. So you can't modify the code of the Silverlight webpart.
Also it's not supported by Microsoft to modify the Silverlight webpart and it maybe causes trouble with upcoming updates on the webpart as well.
"Please don't shoot the messenger ;-)"
Andreas Baumgarten | H&D International Group

Could not create VM from Service Management Portal API

Hello,
I need to create a VM using the SMP API.
Sending the following request:
https://servername:30006/subscriptionID/services/systemcenter/vmm/VirtualMachines
Accept-Encoding: identity
Content-Length: 3132
x-ms-principal-id:
Content-Type: application/json;odata=verbose
Accept: application/json;odata=verbose
User-Agent: Boss/0.1
"CloudId": "892f3c2e-7d43-4340-9b3c-99269885cdf6",
"ComputerName": "BOSSTest",
"Name": "BOSS Temp Machine Name",
"StampId": "5dfdab3b-b3c7-45c6-bfc4-a95636c4542e",
"VMTemplateId": "39153713-aa56-4f68-a58f-6687a1272fd2",
"Description": "Test Automation",
"DiskIO": null,
"Dismiss": null,
"Domain": null,
"DynamicMemoryBufferPercentage": null,
"DynamicMemoryDemandMB": null,a
"DynamicMemoryEnabled": null,
"DynamicMemoryMaximumMB": null,
"Enabled": null,
"ExcludeFromPRO": null,
"ExpectedCPUUtilization": null,
"FailedJobID": null,
"FullName": "",
"HardwareProfileId": null,
"HasPassthroughDisk": null,
"HasSavedState": null,
"HasVMAdditions": null,
"HeartbeatEnabled": null,
"HighlyAvailable": null,
"IsFaultTolerant": null,
"IsHighlyAvailable": null,
"IsUndergoingLiveMigration": null,
"LastRestoredCheckpointId": null,
"LibraryGroup": null,
"LimitCPUForMigration": null,
"LimitCPUFunctionality": null,
"LinuxAdministratorSSHKey": null,
"LinuxDomainName": null,
"LocalAdminPassword": "!!123abc",
"LocalAdminRunAsAccountName": null,
"LocalAdminUserName": "Administrator",
"Location": null,
"MarkedAsTemplate": null,
"Memory": null,
"MemoryAssignedMB": null,
"MemoryAvailablePercentage": null,
"MemoryWeight": null,
"ModifiedTime": null,
"MostRecentTaskId": null,
"NetworkUtilization": null,
"[email protected]": "Collection(VMM.NewVMVirtualNetworkAdapterInput)",
"NumLock": null,
"OperatingSystem": null,
"OperatingSystemShutdownEnabled": null,
"Operation": null,
"OrganizationName": null,
"Owner": {
"RoleID": null,
"RoleName": null,
"UserName": null,
"odata.type": "VMM.UserAndRole"
"Password": null,
"Path": null,
"PerfCPUUtilization": null,
"PerfDiskBytesRead": null,
"PerfDiskBytesWrite": null,
"PerfNetworkBytesRead": null,
"PerfNetworkBytesWrite": null,
"ProductKey": null,
"Retry": null,
"RunAsAccountUserName": null,
"RunGuestAccount": null,
"ServiceDeploymentErrorMessage": null,
"ServiceId": null,
"SharePath": null,
"SourceObjectType": null,
"StartAction": null,
"StartVM": true,
"Status": null,
"StatusString": null,
"StopAction": null,
"Tag": null,
"TimeSynchronizationEnabled": null,
"TimeZone": null,
"TotalSize": null,
"Undo": null,
"UndoDisksEnabled": null,
"UpgradeDomain": null,
"UseCluster": null,
"UseLAN": null,
"UserName": null,
"VMBaseConfigurationId": null,
"VMCPath": null,
"VMConfigResource": null,
"VMHostName": null,
"VMId": null,
"VMResource": null,
"VMResourceGroup": null,
"VirtualHardDiskId": null,
"VirtualMachineState": null,
"VirtualizationPlatform": null,
"WorkGroup": null,
"odata.type": "VMM.VirtualMachine"
i only get the response:
500 INTERNAL SERVER ERROR
Date: Fri, 29 Nov 2013 13:21:46 GMT
X-Content-Type-Options: nosniff
Server: Microsoft-IIS/8.0, Microsoft-IIS/8.0
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET, ASP.NET
Cache-Control: no-cache
DataServiceVersion: 1.0;
request-id: 853d7c54-ece5-0000-ff09-3e85e5ecce01
Content-Length: 0
When i look at the Service Management logs i found this:
Resource provider unexpected exception for request with verb 'POST', operation name 'Outgoing tenant proxy call', request URI 'https://svtdcspf01.tdc.eb-grp.net:8090/SC2012/VMM/a43cf9d2-3353-4611-969b-d45616bfe212/Microsoft.Management.Odata.svc/VirtualMachines',
version '', client request Id '', server request Id '31098b27ca9f4301a7b091e4d6c4db3e.2013-11-29T13:21:44.6146313Z', status code 'InternalServerError', reason 'Internal Server Error', body '{"error":{"code":"","message":{"lang":"de-AT","value":"An
error occurred while processing this request."},"innererror":{"message":"<ErrorInfo>\r\n <DisplayableErrorCode>11418</DisplayableErrorCode>\r\n <ErrorType>Error</ErrorType>\r\n <Problem>You
have no access rights for at least one of the required objects for this operation.</Problem>\r\n <RecommendedActionCLI>Apply the Virtual Machine Manager administrator to obtain the required
permissions.</RecommendedActionCLI>\r\n <DetailedCode>None</DetailedCode>\r\n <SymbolicErrorCode>ObjectsInaccessible</SymbolicErrorCode>\r\n</ErrorInfo>","type":"System.Management.Automation.RuntimeException","stacktrace":"
at System.Management.Automation.Interpreter.ThrowInstruction.Run(InterpretedFrame frame)\r\n at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame frame)","internalexception":{"message":"<ErrorInfo>\r\n
<DisplayableErrorCode>11418</DisplayableErrorCode>\r\n <ErrorType>Error</ErrorType>\r\n <Problem>You have no access rights for at least one of the required objects for this operation</Problem>\r\n <RecommendedActionCLI>Apply
the Virtual Machine Manager administrator to obtain the required permissions.</RecommendedActionCLI>\r\n <DetailedCode>None</DetailedCode>\r\n <SymbolicErrorCode>ObjectsInaccessible</SymbolicErrorCode>\r\n</ErrorInfo>","type":"Microsoft.SystemCenter.Foundation.Common.VMMErrorException","stacktrace":""}}}}'.
Can someone help me? I have no idea which permissions i need!
BR and Thanks in advice!
Emanuel

Just to make sure, have you done this step stated at the link below?
http://technet.microsoft.com/en-us/library/dn457792.aspx
Please remember to mark the replies as answers if they help and unmark them if they provide no help.
Milton Goh
MCSE, MCSA, MCITP, MOF, ITIL, AIIM SharePoint Specialist
Blog |
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Cannot connect to service manager portal wcf service

I only get this error on one request offering. Everything else on the portal works fine. This RO worked until I update one of the user prompts. The prompt is a query result that is configured to return domain users only of display name
equals the users that I have listed. I have about 40 users display names listed under the criteria. I didnt set token, do I have to?
What else might effect the WCF service for only one item on the portal?
- Get on the floor, do that dinosaur

Well I looked in the silverlight trace log which said:
The maximum string content length quota (24576) has been exceeded while reading XML data. This quota may be increased by changing the MaxStringContentLength property on the XmlDictionaryReaderQuotas object used when creating the XML reader.'. Please
see InnerException for more details.
I'm not sure how to increase this though.
- Get on the floor, do that dinosaur

Cannot connect to the Service Manager portal WCF service...again

I've ran into this error a few times now, but I have usually been able to fix it. This time its being more stubborn.
This is a brand new 2012 R2 portal running on a brand new SharePoint 2010 SP1 two server farm. The web content server is installed on both of the webservers just like Travis has it in this blog: http://blogs.technet.com/b/servicemanager/archive/2012/05/04/how-to-configure-the-self-service-portal-sharepoint-site-or-the-web-content-server-for-load-balancing.aspx
We have it F5 load balanced with a 3rd party cert which is working fine. We get to the site and the app loads, but instead of seeing the only catalog item I have published, I see the red error at the bottom stating that it cannot connect to the WCF service.
I've double checked all my bindings in IIS and the web.config. When I look in the web server event log I see this:
System.ServiceModel 3.0.0.0 Event ID 3
WebHost failed to process a request. Sender Information: System.ServiceModel.Activation.HostedHttpRequestAsyncResult/37916227 Exception: System.Web.HttpException: The service '/ServiceHost/Services/DataAccessService.svc' does not exist. ---> System.ServiceModel.EndpointNotFoundException: The service '/ServiceHost/Services/DataAccessService.svc' does not exist. at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath) at System.ServiceModel.ServiceHostingEnvironment.EnsureServiceAvailableFast(String relativeVirtualPath) at System.ServiceModel.Activation.HostedHttpRequestAsyncResult.HandleRequest() at System.ServiceModel.Activation.HostedHttpRequestAsyncResult.BeginRequest() --- End of inner exception stack trace --- at System.ServiceModel.AsyncResult.End[TAsyncResult](IAsyncResult result) at System.ServiceModel.Activation.HostedHttpRequestAsyncResult.End(IAsyncResult result) Process Name: w3wp Process ID: 3004
The SMPortalTrace.log isnt being very helpful, but heres a copy of it:
Error,2014-06-20 13:19:22.8784441,System.Reflection.TargetInvocationException: [Arg_TargetInvocationException]
Arguments:
Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.30214.00&File=mscorlib.dll&Key=Arg_TargetInvocationException ---> System.ServiceModel.CommunicationException: [HttpWebRequest_WebException_RemoteServer]
Arguments: NotFound
Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.30214.0&File=System.Windows.dll&Key=HttpWebRequest_WebException_RemoteServer ---> System.Net.WebException: [HttpWebRequest_WebException_RemoteServer]
Arguments: NotFound
Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.30214.0&File=System.Windows.dll&Key=HttpWebRequest_WebException_RemoteServer ---> System.Net.WebException: [HttpWebRequest_WebException_RemoteServer]
Arguments: NotFound
Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.30214.0&File=System.Windows.dll&Key=HttpWebRequest_WebException_RemoteServer
at System.Net.Browser.BrowserHttpWebRequest.InternalEndGetResponse(IAsyncResult asyncResult)
at System.Net.Browser.BrowserHttpWebRequest.<>c__DisplayClassa.<EndGetResponse>b__9(Object sendState)
at System.Net.Browser.AsyncHelper.<>c__DisplayClass4.<BeginOnUI>b__1(Object sendState)
--- End of inner exception stack trace ---
at System.Net.Browser.AsyncHelper.BeginOnUI(SendOrPostCallback beginMethod, Object state)
at System.Net.Browser.BrowserHttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelAsyncRequest.CompleteGetResponse(IAsyncResult result)
--- End of inner exception stack trace ---
at Microsoft.EnterpriseManagement.ServiceManager.Portal.ServiceCatalogSilverlightModule.Models.DataProvider.<>c__DisplayClass1.<FetchAllServiceOfferings>b__0(Object sender, AsyncDataCommandCompletedEventArgs`1 e)
at Microsoft.EnterpriseManagement.Presentation.DataAccess.AsyncDataCommandBase`2.<>c__DisplayClass2.<CompleteCommand>b__0(Object )
--- End of inner exception stack trace ---
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, Boolean useFastPath, Delegate d, Object[] args)
at System.Windows.Threading.DispatcherSynchronizationContext.Send(SendOrPostCallback d, Object state)
at Microsoft.EnterpriseManagement.Presentation.DataAccess.AsyncDataCommandBase`2.CompleteCommand(Object sender, AsyncDataCommandCompletedEventArgs`1 e)
at Microsoft.EnterpriseManagement.Presentation.DataAccess.AsyncDataCommandBase`2.OnCommandCompleted(Object sender, Exception exception)
at Microsoft.EnterpriseManagement.Presentation.DataAccess.DataGatewayBase.CompleteAsyncDataCommandWithError(AsyncDataCommand command, Exception exception)
at Microsoft.EnterpriseManagement.Presentation.DataAccess.ProxyDataGateway.ProxyExecuteCompletedHandler(Object sender, ExecuteCompletedEventArgs e)
at Microsoft.EnterpriseManagement.Presentation.DataAccess.ProxyDataGateway.<>c__DisplayClass4.<GetClientProxy>b__3(Object sender, ExecuteCompletedEventArgs args)
at Microsoft.EnterpriseManagement.Presentation.DataAccess.Proxy.ServiceReference.DataAccessServiceClient.OnExecuteCompleted(Object state)
Error,2014-06-20 13:23:12.7295391,System.Reflection.TargetInvocationException: [Arg_TargetInvocationException]
Arguments:
Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.30214.00&File=mscorlib.dll&Key=Arg_TargetInvocationException ---> System.ServiceModel.CommunicationException: [HttpWebRequest_WebException_RemoteServer]
Arguments: NotFound
Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.30214.0&File=System.Windows.dll&Key=HttpWebRequest_WebException_RemoteServer ---> System.Net.WebException: [HttpWebRequest_WebException_RemoteServer]
Arguments: NotFound
Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.30214.0&File=System.Windows.dll&Key=HttpWebRequest_WebException_RemoteServer ---> System.Net.WebException: [HttpWebRequest_WebException_RemoteServer]
Arguments: NotFound
Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.30214.0&File=System.Windows.dll&Key=HttpWebRequest_WebException_RemoteServer
at System.Net.Browser.BrowserHttpWebRequest.InternalEndGetResponse(IAsyncResult asyncResult)
at System.Net.Browser.BrowserHttpWebRequest.<>c__DisplayClassa.<EndGetResponse>b__9(Object sendState)
at System.Net.Browser.AsyncHelper.<>c__DisplayClass4.<BeginOnUI>b__1(Object sendState)
--- End of inner exception stack trace ---
at System.Net.Browser.AsyncHelper.BeginOnUI(SendOrPostCallback beginMethod, Object state)
at System.Net.Browser.BrowserHttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelAsyncRequest.CompleteGetResponse(IAsyncResult result)
--- End of inner exception stack trace ---
at Microsoft.EnterpriseManagement.ServiceManager.Portal.ServiceCatalogSilverlightModule.Models.DataProvider.<>c__DisplayClass1.<FetchAllServiceOfferings>b__0(Object sender, AsyncDataCommandCompletedEventArgs`1 e)
at Microsoft.EnterpriseManagement.Presentation.DataAccess.AsyncDataCommandBase`2.<>c__DisplayClass2.<CompleteCommand>b__0(Object )
--- End of inner exception stack trace ---
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, Boolean useFastPath, Delegate d, Object[] args)
at System.Windows.Threading.DispatcherSynchronizationContext.Send(SendOrPostCallback d, Object state)
at Microsoft.EnterpriseManagement.Presentation.DataAccess.AsyncDataCommandBase`2.CompleteCommand(Object sender, AsyncDataCommandCompletedEventArgs`1 e)
at Microsoft.EnterpriseManagement.Presentation.DataAccess.AsyncDataCommandBase`2.OnCommandCompleted(Object sender, Exception exception)
at Microsoft.EnterpriseManagement.Presentation.DataAccess.DataGatewayBase.CompleteAsyncDataCommandWithError(AsyncDataCommand command, Exception exception)
at Microsoft.EnterpriseManagement.Presentation.DataAccess.ProxyDataGateway.ProxyExecuteCompletedHandler(Object sender, ExecuteCompletedEventArgs e)
at Microsoft.EnterpriseManagement.Presentation.DataAccess.ProxyDataGateway.<>c__DisplayClass4.<GetClientProxy>b__3(Object sender, ExecuteCompletedEventArgs args)
at Microsoft.EnterpriseManagement.Presentation.DataAccess.Proxy.ServiceReference.DataAccessServiceClient.OnExecuteCompleted(Object state)
Any ideas?
- Get on the floor, do that dinosaur

For me I can reach it via the direct server name,
https://Server:444/ServiceHost/Services/DataAccessService.svc works and displays a page
But it fails when trying to go to the load balanced name:
https://SelfService.blah.com:444/ServiceHost/Services/DataAccessService.svc Fails
When I use IE11 and do a network check it shows its getting a 404 error on /ContentHost/ClientBin/ServiceCatalogSilverlightModule.xap.
Network guys who configured the F5 can't see any network issues blocking the request. The F5 isn't doing SSL offloading, certificate is on the software portal server.

Query result list sort order in the Service Manager Portal (2012).

Hi there,
I have a setup a user prompt for a request offering in which the values are based on a query results list. When the user prompt is displayed in the portal the order of the items presented based on my query results list is in reverse
alphabetical order (Z to A) instead of traditional A to Z. I can clicked the column header to toggle the sort order, however having to do this is slightly annoying.
My query results list is based on returning the Department field of a specific criteria of template AD user accounts (which are imported into the CMDB via the AD Connector).
Where and how is the sort order defined?
Thanks
Bryan

Hi Bryan,
After a quick test I can see the query results is in a descending order based on the first display column of the query results configuration. In the Request offering wizard I don't see an option for sorting. I don't think it is possible to configure this
out of the box.
But maybe it is possible from a Self Service Portal rendering point of view. Maybe there is a key for it in the settings.xml just like the maximum of query results:
http://blogs.technet.com/b/servicemanager/archive/2011/11/08/advanced-query-results-customization-for-request-offerings.aspx
If this is possible I'm also curious to know how! :)
- Dennis

Comments through service manager portal

Hi all,
I have the requirement to send out a notification if a user adds comments to a task they have logged though the portal which has not already been allocated to an analyst. We already have notifications
set up for allocated tasks but are struggling to set up ones for unallocated ones. <o:p></o:p>
Any help would be much appreciated
Many Thanks!

The notification will go to an inbox that is monitored by the service desk. The reason I have been asked to set this up is because users are chasing up tasks that are yet to be assigned by adding
a comment through the portal. These comments are going unnoticed until the task is picked up by an analyst (not great customer service)<o:p></o:p>

Service Manager 2012 R2 Self Service Portal Request Offering page length

How can I control the number of fields displayed in the SSP for my request offerings?
I would like to only ask a few questions per page and have the end user click next to continue asking questions.

you have to edit settings.xml in wwwroot\system center service manager portal\contenthost\clientbin (on the web content server)
I think the key is called DefaultNumberOfQuestionsPerPage, and after changing this you should restart the webservice to see an immediate effect
http://codebeaver.blogspot.dk/

Changing Service Manager Self-Service Portal URL in SharePoint

I was unsure of whether to put this in the SharePoint forum or here, so please feel free to move as needed.
Just finished a large scale deployment of Service Manager. The SharePoint farm was setup with 2 servers in the farm and 2 seperate web content servers behind an F5 load balancer. The self service portal is http://ssp/SMPortal (default installation)
and this URL is set on the F5 to load balance between the web content servers. When I type in http://ssp.domain.com I want it to go to the portal, but instead takes me to the default SharePoint site. If I type in http://ssp.domain.com/SMportal
if loads the portal fine.
My question is there a way to setup SharePoint and/or the WCS servers so that when someone types in the URL http://ssp.domain.com it takes them to the portal? I am not very familiar with the interworkings of SharePoint so I have not made any changes.
The portal was installed on port 80 with all default settings.
Thanks for any help
EFD
Warm Fuzzies!

You need to add another endpoint URL to the sharepoint site. Sharepoint decides what content to show you by looking at the host header, so unless the host header you are asking for is bound to a site, sharepoint won't know what site to provide you.
Consider http://blogs.msdn.com/b/russmax/archive/2013/02/27/how-to-properly-change-the-host-header-url-of-a-web-application-in-sharepoint-2010.aspx

External Portal to Service Manager

Hi,
Is anybody aware of an external self service web portals that outside customers could submit SM requests?
Would this be essentially configuring a Self Service Portal like the one from Cireson or Sylliance for external use and have it tied to SM that is sitting internally?
Also how about a plugin on a website that would allow a customer to enter a problem report from the external website that would log a ticket in Service Manager internally?
Thanks
Lance
Thanks Lance

Hi,
Is anybody aware of an external self service web portals that outside customers could submit SM requests?
Would this be essentially configuring a Self Service Portal like the one from Cireson or Sylliance for external use and have it tied to SM that is sitting internally?
Also how about a plugin on a website that would allow a customer to enter a problem report from the external website that would log a ticket in Service Manager internally?
Thanks
Lance
Thanks Lance
Looks like Gridpro's Request Management for WAP has this ability
http://www.gridprosoftware.com/en/products/requestmanagement/hosters . It has Claims-based authentication.
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Service Manager and Portals

I have a question :
Have I to use a Service manager (registring it in weblogic
properties ) to implements a portal that manages users autentication in
a "main" jsp (with WLPS tags) ?.
If i do that I've to assign an ACL to Portal Service Manager servlet
to everyone (isn't it?) .
If i'm right (¿what's the utility of Service Manager ?).
thanks

Hello Mig,
You have to use the PortalServiceManager if you want to create a portal.
You can create a personalized application that is not a portal that uses the
JspServiceManager, and you could create a personalized application that does
not use any servicemanager servlet at all (but I wouldn't recommend it).
The PortalServiceManager extends JspServiceManager. The servicemanagers
do not authenticate users. You can authenticate users with the <um:login>
JSP tag, or do it yourself using the underlying weblogic security realm,
which you set with "weblogic.security.realmClass" in weblogic.properties.
If you are worried about anonymous users seeing things in the portal that
you don't want them to see, then make your portlets "login required" using
the administration tools.
The PortalServiceManager manager init() method takes care of configuring
your portal to set up autologin, a default group for inheritance, session
timeout, and other things. Also, the use of a servicemanager allows you to
write rules that use HttpSession attributes. The attributes are registered
using the property management tools and the values are set using
HttpSession.setAttribute().
Ture Hoefner
BEA Systems, Inc.
2590 Pearl St.
Suite 110
Boulder, CO 80302
www.bea.com

Service MAnager Portal _CreateMOMRegKey

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