Service Master - MM SRVMAS and Standards

Hi All,
Please help in these questions regarding Service Master we create in AC01.
1. Does the IDoc type SRVMAS contains this information ?
2. Is there any international standards for Service Masters ?
+ An

Thanks Manish,
Its External Service Master management.
So to maintain external service mangement, we not need to create anything in MM01 since they are 2 different materials.
Is there any international Standards followed for this?
+ An

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Creation of Service Master Record (Furniture and Fixture Maintenance)

Hi,
I want to create a Service Master for "Furniture and Fixture Maintenance".
What should I keep in mind while creating a Service Master Record.
Would like to know the about the following fields which seems to be useful:
Activity Number:
Base Unit of Measure:
Material Service Group:
Division:
Valuation Class
Service Type
Is there any other fields which I should keep in mind.
Regards,

Thanks Murgun for the reply.
Sorry for late response from my side.
1. What is use of Service Category. Do we need to use the default or we need to configure as per our requirement.
2. while creating Service Order, we need to enter Single Short Text in Item & Multiple Short Texts in Item Details. What is the actual use of providing Multiple Short Texts in Item Details.
3. Can we use the Service Master in both in Item Short Text & Item Details Short Texts.
Regards,

Sinchronization between service master & model service specification

Hi,
We are using service master in MM and we are trying to use the model service specifications. However we are read and seen that the model doesn't change according to the service master. I mean if I set deletion flag to a service, the model services where that service is present doesn't change (the same with changes in price and so on).
Does anybody know if there is other funcionality that work of this way? If not, from the ABAP programming point of view, has anybody achieved this sinchronization, how?
Thans in advance
BR

It has to do with your customising. Please test the same with using the standard pricing schema MS0000.
Please kindly refer to the below notes as well to solve your problem:
25357 MM-SRV: Error in the case of service conditions
27024   MM-SRV: Setting up components (services)
584997 Maximum 11 places with prices at services
and check the settings of the condition types in the customizing
in Maintain Conditions for Services according to the notes
456690 / question 1, 25357.
Regards,
Edit

Initial down load of service master

hi,
my issue is related to service master tranfer from ECC to EBP.
i have done all load objects for service(Basis3,PROD0,PROD1,SRVMAS,SERVICE MASTER)
Internal number(numeric) is not tranfering but external number
(alpha numeric) is tranffering.
when i am downloading service master(having internal no range
in ECC (numarical) even though Bdoc status and queue is successful
service master is not replicated. and also i am not gertting any error in
SMW01 or SLG1 or R3AM1.But if service master is external (having alpha-numarical)
service master is replicating and there is no issue.
is any body face this issue?
regds
Rami.

Check the tx R3AC1 >> Filter settings of SERVICE_MASTER and take a look if you range is avaleable in the Object filter settings.
Rgs,
Pedro

Problem in the contract - price of service master is notcpying to condition

Dear Experts,
I am facing a problem with the contract. I have created a contract for services. I have entered all the details like, validity period Service master numbers, Qty and price for each service master.
When I am using this contract in the maintenance order the price is not getting copied. I have analyzed the same and found that there is pricing condition created for the service master line item by the system automatically and this helps copying the price from contract to maintenance order.
This is happening to only one particular Pur. Org. For all other Pur. Org its not happening.
Can some one tell me what could be the reason for not creating the pricing condition for the contracts created for only a particular Pur. Org? Is there any configuration setting missing?
Please help me.
Thanks and Regards,
Praveen

Hello experts,
Can some one please through light on this please?
Thanks and Regards,
Praveen

Service Master / Activity Master description change Issue

Dear Experts,
I am facing problem with Service master / Activity Master description change problem.
Steps in the problem -
1) Service Master / Activity Master created.
2) Long term purchase order (with large quantity) is created.
3) Service entry sheet and Invoice has been posted for the Purchase Order.
Due Service master / Activity master description change requirement from client, description of the
Services are changed.
But it is not updated in Purchase order. (As purchase order has been created before service master description change)
and when i am trying to post next service entry sheet with reference to the long term purchase order created,
it is not adopting the new one service description.
Thanks in Advance

Hi Kiran
The solution to your issue could be achieved as follows:
In the item level 'Service' tab for the corresponding PO line item, change the quantity to which you have already made Service Entry sheet. Then create a new line item with the Service number, once you enter the Service number you would see the new description here. Then when you create a Service Entry sheet with reference to PO, the system would ask you to select one of the two entries you have in PO. Here select the new entry which you have made.
Thanks
Prashanth

Problem in service master (AC01)

Hi,
My client is using SAP 4.7 ECC. In the client system, unit of measure field set as mandatory field in Service master (T.Code- AC01). As per system setting, system should not allow to create a new service master via T.Code AC03 by keeping unit of field blank. However, occasionally system allows the user to create service master without entering any thing in the unit of measure field. Once the service is created with unit of measure field as blank, system not allow the user to enter into edit mode of service master (T.Code AC02). System give massage Please maintain unit of measure.
Can any one so kind to help me for resoling this issue.
Your assistance will be highly appreciated.
Regds,
sp sahu

Hi,
If unit of measure field set as mandatory field in Service master how system will allow you save service master without entry of unit of measure? Just check the following path:
SPRO->MM->External Service Management->Service Master->Field Display for service Master->Define Field Selection for Service Master (List Entry)
And check here base unit of measure is in position of Input or Required, Display or Hide Or highlighted
Regards,
Biju K

Service Master Integration from ECC

Hi,
We are on Extended Classic Scenario and we are wondering if we are able to use the Service Master which is replicated from the ECC and use it when creating a Service Type Shopping Cart?
We managed to get the Service Master into SRM and visible in COMMPR01 however when we raised a Service Type SC, we are unable to select the Service although the search help for the Service ID managed to return the result and once click OK, the Service ID is not in the SC. Error message "Product &1 does not exist; check your entries" /SAPSRM/PDO_SC 012.
Anyone knows if the above are possible and if yes, are there any pre-req for this to happen?

Hi Elham,
Thanks for the reply as we have already managed to resolve the issue. The issue is due to some of the enhancement which we have done previously on the material which has caused the service master not being able to be selected into the SC. We have identified it and fix it.
Regards,
Tiang.

Service Master UOM

Hi Experts,
Please provide me input on the following
1. Can we have / maintain Alternate Unit of Measure for Service Master as we have in Material Master.
2. In case if it is poosible to have Alternate UOM for Service Master, kindly suggest the proceess of maintaining Alternate UOM for Service Masters.
3. Please provide some input on the internal work tab in Service Master and its functionality and its applikcation.
Regards,
M. Suresh

HI Manohar,
Thank you for reply. My requirement is that can we maintain Alternate Unit Of Measure in the Service Master as we have in Material Master.
The scenario is we are to avail consultancy services. The Consultancy service can be availed based on Hours, Weekly, Monthly and Yearly.
My requirement is that i create only one service master for Consulting and need to have the option of having AUM as above without creating multiple Service Masters for Consultancy based on UOM.
Regards,
M. Suresh

Dump when i exit Service master from PO

Guys,
I got a dump, when i display service master from PO and exit back to PO again. I hope there should be some Notes, but i couldnt find any. We are in 4.7 SP 33, let me know if you find any or suggestions pls.
Regards
TGB

Hi,
If we experience dump then we may look into the error details in ST22 and SM13.
Dump may be becaue of 1) data inconsistency ex:number range issue, 2) Any version changes happened 3)Any recent abap changes not incorporated like that,
Try to search the notes based on the error details and still you cant able to find out the issue then definitely need to locate with the help of abaper by debugging.
Regards,
BK

Service Master and Material Master relation

Hi Friends,
Our client requirement is to procure and sale same services.
and client wants to post the services to different G/L accounts for ex: if I am raising a sale order or Purchase order,
then for each different service line item to be posted to different G/L accounts.
Initially I thought of creating the service master with different valuation classes but when the same thing comes to sales then with service master they cannot create the sale order.
Hence kindly advice in this case whether to go with the service master creation and create the PO's with the service masters
or   go with the creation of material master with the services material type with different valuation classes?
Thanks in Advance.
regards,
Sasi Kanth J

Hi,
For services the concerned entries have to be maintained in table T030.
The system will then suggest the G/L accounts as per the valuation class
maintained in table T030 (Standard Accounts Table, transaction OBYC).
The system will determine the
G/L account depending on the following criteria:
T001K-BWMOD
BKLAS
T001-KTOPL
T163K-KOMOK
Services level is one level below materials, which results in
some inherent restrictions compared to materials. In case of
services the values have to be maintained in the table T030.
Regards,
Edit

SERVICE PO using service master and service PO using Material Type DIEN

Dear Gurus can you differenciate between SERVICE PO using service master and service PO using Material Type DIEN ?
Regards
Vinod Suresh Kakade

Hi,
Material type DIEN is used for when you offer "SERVICE" to your customer.
When you are procuring "SERVICE" from your vendor, you can use external service management where service master is used (Steps are PO created in ME21N with Item Cat. "D" with Acc. ***. Cat. "K" or "C", ML81N, MIRO & F-53).
In Standard DIEN material type designed for Sales usage only, but you can use DIEN for Purchase also to avoid External Services Management.
Regards,
Biju K

MM SRV - Service Master - AC01 and MM01

Hi All,
Please help in these questions regarding External Service Master management we create in AC01.
1.   Is this Service Material is anyway related to MM01 material or they are two completely different materials?
2.   What is common between MM01 Material and AC01 Service Material ?
3.   Is Service Material is used in SRM ? If yes, all of them or only some of them ?
+ An

Hi,
1. Material(used for material being procured) master and service master(used for services being procured) are two different master details in SAP.
2. service master records to be used while procuring services with item category D, and service master numbers to be entered at service line item level. Same like materials, details like unit, description, service groups, valuation claas needs to be maintained while creation of service master.
4. standard reports are available in SAP to track the services procured based on the service master number.
3 yes. service master data can be used in SRm, all of them can be used.

Add cost center and G/L account to Service Master

Hi Gurus,
I want to assign a cost center and a G/L account to a service in service master anyone knows if this is possible.
Doing this the introduction of this data in the purchase order, p.e., is not necessary.
Thanks
LR

Thanks,
adding the valuations class reality made the connection to G/L account. Thanks
And the Cost Center? Any sugestions?
LR

Manual for service entry sheet and service master

hello all,
if someone is having manual available for service entry sheet and service master....
regards,
Rahul Bhardwaj.

You have to configure service category in SPRO for service master and you can assign the number range in SPRO
The path is SPRO is:
Materials Management-External Services ManagementService Master---Define Service Category
Service Master is created using AC03
The service master record counts as part of the master data within External Services Management and serves as a source of data for you to draw upon when creating service specifications. This enables you to save time and reduces the frequency of errors, since you need only enter the complete service descriptions in the service master record once.
A service master record contains the following principal information for the unique description of a service:
Service number
Service category
Descriptive texts (short and long text)
Base unit of measure
Material group
Valuation class by which G/l account is determined
when you reference it in the PO, all the data gets transfered and you avoids the mistakes

Service Master - MM SRVMAS and Standards

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