Service module document in R12
Hi,
I am working on oracle apps Service module implementation process in R12.
I have some of the issues on this service module.
1) The service module is a iPayment module?
2)If it was ipayment module, then could you please guide me how to integrate payment system.
3)Also send me the any link for Service module.
Could you please help me on this.
Thanks,
sara
Please provide more details as what type of counters (usage, trackable etc)? Also are you trying to create templates/groups with counter properties etc.
At high level, these are the apis - CSI_COUNTER_TEMPLATE_PUB.create_counter_group, CSI_COUNTER_TEMPLATE_PUB.create_counter_template and CSI_COUNTER_TEMPLATE_PUB.Instantiate_Counters
Thanks
Shree
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OTL & Self Service Module on internet
Hi,
We are using OTL and self service module in R12.1.3/11gr2. We are looking to deploy OTL and Self Service to be on Internet but other modules are not like GL etc. Employee don't need to come secure office connection and do their work or submit time sheet etc. Please point me if any ML document or presentation , how to configure OTL and Self service module on internet.
thanksHi,
All you have to do is assign the profile Responsibility Trust Level to a responsibility which users want to access outside the secured area.
Make sure the value is External for this profile.
If you want to give access to only a set of functions under a responsibility, then you will have to create a new responsibility.
Cheers,
Vignesh -
Cisco SSL Services Module (on 6500)
Hi all,
A customer has asked me a few questions on an SSL Services Module they have (that we haven't sold and have little experience with). I've been reading the documents, but I have some questions and things to verify...
As I can understand, they already have services and trustpoints configured on the module, but with certificates created with a previously-existing internal AD-integrated CA. Now, they want to switch their services to run a certificate they've obtained from a legitimate CA.
1) They are trying to import the new certificate with copy-paste method, through the terminal. As far as I can see, both the server certificate and the CA certificate issuing the server cert. should be in base64 encoded for this to work, right? Or, can we import somehow PKCS or PEM certs thorough the terminal?
2) They would like to use a wildcard certificate for a few of their servers/services they publish. (Like, instead of getting 3 different certificates for service1.domain.com, service2.domain.com and service3.domain.com, they'd like a certificate for *.domain.com which would work for all of the 3 services.) Is this possible? Should they need to change their configuration? (Now I understand that they have different trustpoints, certificates and service configurations for each of the servers...)
I'd really like if some good soul with experience could shed a little light on this...
Or, any leads on documentation (that I may have missed) would also be appreciated.
Thanks in advance,
EmreGood day Emre-
For question 1 - You can import PEM base64 certificates via the terminal only, all other types need to be loaded over tftp/sftp/ftp.
For question 2 - There is nothing special about how the SSLM handles the Issed To field in a certificate, it doesn't matter if it is specifc or wildcard. Multi domain certificates are also ok (using a Subject Alternative Name field.) The only thing I can think of here in terms of a difference is you might have less trustpoints and configuration on you SSLM since you no longer require multiple server certificates.
Outiside of your direct questions, make sure you upload the root and intermediate(s) into the SSLM. It has to be able to complete the SSL chain from server to root in order to operate.
Regards,
Chris Higgins -
Firewall service module vs ASA
Hi
Someone told me that the cisco firewall service module of 6500 has poor performances compared to ASA
What do you recommend as a core firewall (to protect internal servers): ASA or firewall service module ?
thanksHi,
We are using 5 FWSMs at the moment but are moving away from them to ASA5585-X models.
I wouldnt suggest going to FWSMs anymore at this point if you have any plan on having support for new features.
End Of Life and End of Sale Notice
http://www.cisco.com/en/US/prod/collateral/modules/ps2706/eol_c51-699134.html
The follower for the FWSM is the ASA Service Module which supports the newer softwares (while the FWSM doesnt). Heres a link to a document about the ASASM
http://www.cisco.com/en/US/prod/collateral/modules/ps2706/ps11621/data_sheet_c78-672507.html
Also you could always consider a separate ASA models. Here are links to both the orignal ASA 5500 series and new ASA 5500-X series
ASA 5500 Series
http://www.cisco.com/en/US/prod/collateral/vpndevc/ps6032/ps6094/ps6120/prod_brochure0900aecd80285492.pdf
ASA 5500-X Series
http://www.cisco.com/en/US/prod/collateral/vpndevc/ps6032/ps6094/ps6120/at_a_glance_c45-701635.pdf
I guess the question for you is what are the requirements for the device regarding performance. All of the above documentation should give you a clue about which model might be the best for you.
- Jouni -
Service-module g2/0 session access fails
I did not add a vty/telnet password when I initially configured my NME-X-23ES-1G switch in my 3825 router. Now, of course I can not telnet to the switch, but the session access fails as well. How do I recover this?
Config in 3825:
interface GigabitEthernet2/0
ip address 106.40.x.x.255.255.0
Attempt to access switch module:
3825_Router2#service-module g2/0 sess
Trying 106.40.77.254, 2130 ...
% Connection refused by remote hostThe default configuration for Cisco EtherSwitch service modules allows an end user to recover from a lost password. The password recovery disable feature allows the system administrator to protect access to the switch password by disabling part of this functionality and allowing the user to interrupt the boot process only by agreeing to set the system back to the default configuration. With password recovery disabled, the user can still interrupt the boot process and change the password, but the configuration file (config.text) and the VLAN database file (vlan.dat) are deleted.
The following document shows how to recover from a lost or forgotten password.
http://www.cisco.com/en/US/products/hw/modules/ps2797/products_feature_guide09186a0080415bae.html#wp1776357 -
I'm looking to expand the functionality of the service module and feel an add-on is the way to go. My choices seem to be:
1. A VAR designed add-on
2. A 3rd party 'service' add-on (Coresuite, Enprise, Maringo etc.)
As SAP has quite a lot of functionality I'd like an add-on that doesn't recreate the wheel as some seem to do.
My questions therefore are these:
1. Does anyone know of a VAR specific add-on?
2. Do the experts know of any other 3rd party add-ons I could try that are not listed above?
Thank you in advance.
Martin LewisHi,
Please refer document for marking answers:
http://scn.sap.com/community/support/blog/2013/04/03/how-to-close-a-discussion-and-why
Thanks & Regards,
Nagarajan -
Study Note Service Module in SAP B1
Can anyone attach a study note of Service Module
RegardsHi.....
You can have Help Files installed during SAP installation. And if you still want document then it is available in Portal....
Regards,
Rahul -
A/r Invoice- Service Module
Hi,
Iam unable to raise an Invoice from the Service Module. All the row fields appear disabled. Any answersHi,
there is no feature in B1 service module to create sales invoice. if you want to use service sales invoice, just open sales A/R module --> A/R invoice --> in the document type changes to service.
Rgds, -
Service Module Problem -- Please Help!
Greetings,
I simply cannot get iTunes to recognize my iPod. I am running iTunes 7.1.1 and Windows XP. I have tried every suggestion at the Apple website, and nothing works. Instead I get the message "IPod Service Module has encountered a problem and needs to close." I have even gone so far as to uninstall 7.1.1 and reinstall 6.0.5, and that didn't work either.
Going through this and other forums, the only suggestion I have seen that I haven't tried is reinstalling Windows. That seems like an extreme measure, and I would rather try something less drastic.
If any Apple employees are reading this, I love my iPod. It's a great toy. But, this is an extremely frustrating problem, and I know I'm not the only one who's had it. Can you guys possibly fix this issue(s) in the next iTunes release?
Thanks for any and all help,
Jason
5th generation IPod -- 55G Windows XPwe'll get a crash log from itunes, and send it to the Apple engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing -
Hi,
Anybody knows what happens with the 8-port IP Services Module for combining iSCSI and FCIP in the MDS 9000 Family?
Is Cisco going to leave iSCSI technology?
In the next information:
"Table 1: Cisco MDS 9000 Family Supported Hardware Modules and Minimum Software Requirements" From the document "Release Notes for the Cisco MDS 9000 Family for Cisco MDS SAN-OS Release 1.0(1), there isn't any referece to the Gigabit Module."According to the document :
http://www.cisco.com/en/US/products/hw/ps4159/ps4358/prod_release_note09186a00801179b2.html
The hardware components supported on the Cisco MDS 9000 Family, does not list the 8 port gigabit module. So I guess it is not supported. -
Anyone has setup document for R12?
Hi all,
Does anyone has setup document for R12 in any modules like PO, OM, INV, AR, AP or GL?
Thanks,
FANHi,
What setup documents you are referring to?
Oracle Apps documentation can be found at:
Application release 11i and R12
http://www.oracle.com/technology/documentation/applications.html
For AIM documents, please refer to:
AIM Methdology
Re: AIM Methdology
Regards,
Hussein -
XML Publisher with Service Module - Service Request Reports -- URGENT
Hi all ... any pointers/help/guidance with the problem listed below would be much appreciated.
I'm working in the context of the Oracle Service Module & Service Request Reports.
I'm required to configure the XML Publisher Responsibility seeded functionality with the service module reports.
Listed below are the two reporting requirements that I'm considering , corresponding to the following seeded XMLP Responsibility seeded components:
(I'm quoting an extract from the Oracle TeleService Implementation & User Guide here).
Detailed Report
Data Definition: Service Request Detail Definition (CS_SR_DETAIL_DEF)
Corresponding Template: Service Request Detail Report Template (CS_SR_DETAIL_TMP.en)
Template Description: Includes all of the available service request attributes including charges, the two descriptive flexfields, and extensible attributes.
Summary Report
Data Definition: Service Request Summary Definition (CS_SR_SUMMARY_DEF)
Corresponding Template: Service Request Summary Report Template (CS_SR_SUMMARY_TMP_en)
Template Description: Includes a subset of the detailed report attributes including the same charges information as the detailed report.
When I log into the EBS >> XML Publisher Administrator Responsibility >> Service Application ... I find these seeded XMLP components, together with the preview data, downloadable templates & sample output.
The question is:
Where (responsibility/application/navigation/etc.) do I find the seeded EBS Service Reports to provide the expected XML input to the seeded XMLP Service Request Data Definitions & Templates????
Notes ...
I have found the following two reports, under the Service Application in EBS, set their output type to XML and viewed the output of the submitted request:
- Service Request Detail Report
- Service Request Summary Report
... but each of these two reports produce XML output of a different data model/structure to that expected by each of the corresponding seeded XMLP data-definitions/templates.
Additionally, I cannot find any corresponding concurrent program definitions on the system with the same SHORT-NAME/CODE as the seeded XMLP data definitions themselves i.e. CS_SR_DETAIL_DEF and CS_SR_SUMMARY_DEF.
Are the necessary reports not actually seeded within EBS? Do the seeded XMLP data definitions & templates require development of new Concurrent Programs from scratch to access the database tables and provide the necessary data/input, or am I missing something here??I am sure you found a solution to your problem. If not, to give a pointer to this issue, I guess these reports are gererated right from the service request screen and this definition is used there.This report can be generated from several places based on where you are within SR scree.
Thanks
Nagamohan -
How to configure link between 2921 and SM-D-ES3G-48-P EtherSwitch Service Module
hi,
I can't do that like the procedure given by Cisco.
http://www.cisco.com/en/US/partner/docs/routers/access/interfaces/software/feature/guide/eesm_sw.html#wp1942894
Cisco Procedure :
interface gi10/0
ip address x.x.x.x x.x.x.x
service-module gigabitethernet 1/0 session
My result :
R2921-8CPITR-1(config)#int gi 1/1
R2921-8CPITR-1(config-if)#ip address 2.2.2.2 255.255.255.192
% IP addresses may not be configured on L2 links.
R2921-8CPITR-1(config-if)
R2921-8CPITR-1(config)#interface gigabitEthernet 1/1.1 ?
% Unrecognized command
R2921-8CPITR-1(config)#interface gigabitEthernet 1/1 ?
<cr>
R2921-8CPITR-1(config)#
the session is not possible also ?
R2921-8CPITR-1#service-module gigabitEthernet 1/1 sess
^
% Invalid input detected at '^' marker.
R2921-8CPITR-1#
The routeur said that it's not a L3 port, so how to configure it to allow communication between the 2921 and the card ?
Is there a bug with that version I'm in 15.1(4)M4 ????
R2921-8CPITR-1#sh ver
Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.1(4)M4, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Tue 20-Mar-12 18:57 by prod_rel_team
ROM: System Bootstrap, Version 15.0(1r)M15, RELEASE SOFTWARE (fc1)
R2921-8CPITR-1 uptime is 19 hours, 21 minutes
System returned to ROM by power-on
System restarted at 16:00:45 GAB Fri Sep 14 2012
System image file is "flash0:c2900-universalk9-mz.SPA.151-4.M4.bin"
Last reload type: Normal Reload
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
[email protected].
Cisco CISCO2921/K9 (revision 1.0) with 479232K/45056K bytes of memory.
Processor board ID FGL1618119E
6 Gigabit Ethernet interfaces
2 terminal lines
DRAM configuration is 64 bits wide with parity enabled.
255K bytes of non-volatile configuration memory.
250880K bytes of ATA System CompactFlash 0 (Read/Write)
License Info:
License UDI:
Device# PID SN
*0 CISCO2921/K9 FGL1618119E
Technology Package License Information for Module:'c2900'
Technology Technology-package Technology-package
Current Type Next reboot
ipbase ipbasek9 Permanent ipbasek9
security None None None
uc None None None
data None None None
Configuration register is 0x2102
R2921-8CPITR-1#Same issue here.
I just waited a few minutes and the interface went down and back up, this time it was a L3 interface.
My guess is that it was booting the switch module IOS, and it detected it until it was fully booted:
Apr 11 05:26:52.091: %LINK-3-UPDOWN: Interface GigabitEthernet0/0, changed state to down
Apr 11 05:26:52.091: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to down
Apr 11 05:26:52.091: %LINK-3-UPDOWN: Interface GigabitEthernet0/2, changed state to down
Apr 11 05:26:52.091: %LINK-3-UPDOWN: Interface GigabitEthernet1/0, changed state to up
Apr 11 05:26:52.795: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
Apr 11 05:26:53.091: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0, changed state to down
Apr 11 05:26:53.091: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/1, changed state to down
Apr 11 05:26:53.091: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/2, changed state to down
Apr 11 05:26:53.091: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0, changed state to up
Apr 11 05:27:46.895: %LINK-5-CHANGED: Interface Embedded-Service-Engine0/0, changed state to administratively down
Apr 11 05:27:46.895: %LINK-5-CHANGED: Interface GigabitEthernet0/0, changed state to administratively down
Apr 11 05:27:46.947: %LINK-5-CHANGED: Interface GigabitEthernet0/1, changed state to administratively down
Apr 11 05:27:47.031: %LINK-5-CHANGED: Interface GigabitEthernet0/2, changed state to administratively down
Apr 11 05:27:47.083: %LINK-5-CHANGED: Interface GigabitEthernet1/0, changed state to administratively down
Apr 11 05:27:47.895: %LINEPROTO-5-UPDOWN: Line protocol on Interface Embedded-Service-Engine0/0, changed state to down
Apr 11 05:27:48.083: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0, changed state to down
Apr 11 05:27:49.283: %IP-5-WEBINST_KILL: Terminating DNS process
Apr 11 05:27:52.499: %LINK-3-UPDOWN: Interface GigabitEthernet1/1, changed state to up
Apr 11 05:27:53.087: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C2951 Software (C2951-UNIVERSALK9-M), Version 15.1(4)M5, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Tue 04-Sep-12 16:50 by prod_rel_team
Apr 11 05:27:53.255: %SNMP-5-COLDSTART: SNMP agent on host Router is undergoing a cold start
Apr 11 05:27:53.499: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/1, changed state to up
Apr 11 05:28:21.435: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to up
Apr 11 05:29:22.091: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/1, changed state to down
Apr 11 05:29:22.095: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
Router>en
Router#sh ip int brief
Interface IP-Address OK? Method Status Protocol
Embedded-Service-Engine0/0 unassigned YES unset administratively down down
GigabitEthernet0/0 unassigned YES unset administratively down down
GigabitEthernet0/1 unassigned YES unset administratively down down
GigabitEthernet0/2 unassigned YES unset administratively down down
GigabitEthernet1/0 unassigned YES unset administratively down down
GigabitEthernet1/1 unassigned YES unset up down
Vlan1 unassigned YES unset down down
Router#
Apr 11 05:29:46.106: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/1, changed state to upconf t
Enter configuration commands, one per line. End with CNTL/Z.
Router(config)#int g1/0
Router(config-if)#ip add 1.1.1.1 255.255.255.0
Router(config-if)#no shut
Router(config-if)#
Apr 11 05:30:09.046: %LINK-3-UPDOWN: Interface GigabitEthernet1/0, changed state to up
Apr 11 05:30:10.046: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0, changed state to up
Router(config-if)#end -
Sales Quote and Sales Order for Service Module.
Hi All,
I have a scenario with one of the customer where they have a Service Department. The customer is into installation and servicing of Air conditioning systems.
The scenario is as mentioned below:
Customer does the installation of Air Conditioning work and then provides service to the same, if contract mentioned that service is also to be provided by same team. There are also times when the customer quotes only for Servicing of the Air Conditioning in the Projects where the installation is not done by them, but a third party. In such case the customer sends his Sales Quotation for taking up the Servicing of the Air Conditioning (AMC for a year), to be provided to the principle client. If he wins the opportunity then the same will be transferred to Sales Order.
Now in SAP Business One the Service Module starts only with Service Contract and Service Warranty Templates. This is considering that the equipments are delivered by the Contractor him self. This scenario is fine.
But for equipments which are not delivered by the customer, then manual Customer Equipment Card can be prepared and then service contract created to it. But here there is a disconnect between the Quotation that they send to principle and attaching the Sales Order, if the Service Bid is won by Customer. If i need to keep a reference as to which Sales Order was received by Customer from Principle in Service Contract, there is no provision for same.
Is there any way i can do it other than creating a UDF and linking the sales order number to Service Contract and not developing any screens for same?
Require all your valuable inputs..
Regards
Rohan S. KambleHi Rohan........
There is no such standard field in Service Contract to attach Sales Order. You can create UDF else you can have FMS and map it to remark field.
And when you copy it to service call you can attach the same SO at Activity level or it will be attached automatically as yiu are defining it into the service contract.........
Regards,
Rahul -
Steps to create Service Notification in Customer Service Module
Hi,
Can anyone let me know the steps involved and the process to create Service Notification in Customer Service Module.
Regards,
RamHello SAP Guru's,
I am Shankar from chennai.
At present i have assigned to do the Customer Service process for our project.
I had tried the BPP method for doing it.
When i tried the Depot repair process from BPP i got error during billing process.
Can any one guide me with the step by steps procedure to do the senerio.
i searched the web for the process. but i couldnt able to find it.
If any one has the complete step by step procedure to do the process pls help me.
my id is ponshankar gmail com.
Thanks in advance
Warm regards,
Shankar
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