Service Notification - Action Box

In a Service Notification, Service Order can be created through Action Box functionality.
If this is possible, suggest us with a solution,
Thanks
Raja

Hi,
In service Notification - u have the option of creating order using create icon ..
But for Action Box i am not sure but look at the FM BAPI_ISUSMORDER_CREATEMULTIPLE : Create Service Order ..
Check the link for http://help.sap.com/saphelp_45b/helpdata/en/a0/c16366d81711d1953800a0c930e04c/frameset.htm
Under Self programme follow up functions :-The below statement is ther :
"Assign a function module with the desired flow logic to the follow-up function "
Also explore BADI :-NOTIF_ACTIONBOX -Changing the Functions in the Action Box
regards
pushpa

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Service Notification - Action Box functionality - Purchase requisition

In a Service Notification, is it possible to create a Purchase Requisition through Action Box functionality.
Please suggest.
Raja

Hi,
Gud question .. never worked on this requirement .. but i am not sure for what purpose u need PR and what details u want to capture in this PR ..
u can try to explore BADI :-NOTIF_ACTIONBOX -Changing the Functions in the Action Box
and let us know if it works for u ...
regards
pushpa

Notifications: Action Box

Hello Everybody,
Regarding to notifications: action box (follow-up actions) ... Does any of you have previous experience with function modules?
I'm looking for some out of the box function modules when called it up can trigger the following actions:
1) Send an email to a specified person
2) Create a maintenance notification (not a quality notification)
3) Create a maintenance plan
Any clue will be welcome.
Regards,
Rakesh

Rakesh,
I know for a fact there isn't one for creating a maintenance plan..
Have a look at the standard options by going to TCode SE37 and search for QM06*
You can always create your own function modules which can do just about anything...
PeteA
[www.pjas.com]

Custom code in Notification Action box

Hi All,
I have called a custom FM through Notification action box configuration.One custom screen is also called from th ecustom FM. Now when I am trying to save the Notification through IW52 transaction then it is giving the dump.
If I execute the FM individually, it is working fine.
Please let me know what else I need to add to avoid this dump.
If the issue got resolved reward points must be given....earlt response apprecited.
Regards,

Hi,
What is the dump message you are getting, can you share some details ?
Regards,

QM notification- Action Box

Hi All,
In transaction QM02, we have defined an Action item Bin To Bin transfer in the Action Box.
When I Click on this action item, a dialog box opens, where I can enter the movement type, source storage bin , destination storage bin, document date, posting date and quantity. When this dialog box is saved, the movement for the material happens and document is generated which I can see in MB03.
I want to record the movements which happen through the action box for the nofication.
How can I link this movement which happened or the document generated, to the notification no?
Best regards,
Prashant

Please check the document number
It start with different number for Eg when we done 122 thr notf it start with 3 & through mb1b it starts with 1,please discuss with mm people they give better Solution

Vendor notification Action box

Hi,
I have a problem with in vendor notification X1, when login SAP in other language and go to the QM02 transaction , in action box two item description shown below is missing
1.Action Required
2. Receipt of evidence.
In English login its coming but in Other language login its not coming
please suggest how to resolve this problem
Regards
Maashish

Hello,
You will have to maintain all the descriptions in the login language again.
Go to SPRO and define the action box description in the required language.
And it may be also because the language is not completely installed.
regards,
Edited by: hemant adep on Mar 9, 2011 6:25 PM

Notification - Action Box

HI Experts,
Can somebody guide me how to add a new item under action box of notification for creating a customer directly from the notification, my requirement is to add a new item " Create Customer", clicking this link will open page for creating the customer.
I know the process in customizing but i dont know the program name which i have to select which will trigger creation of customer from notification.
If there is other alternative for creating customer directly from the notification instead of creating link under action box , then pls help
Rgds

I believe you'll have to create your own function module to call that transaction. Then you can assign it to your action box.
Craig

Quality Notification- Action Box

HI,
I am configuring Quality Notifications for Customer related defect and Material defect. In Action Box I have to include transfer posting from unrestricted to quality inspection and also transfer posting from unrestricted to Blocked stock.
I want to know which functional module I have to include in customization of action box and also which Functional module should be processed when doing saving.
I have used functional module QMLR_CREATE_INSP_LOT and Functional module which have to be processed while saving is QMLR_CREATE_INSP_LOT_STEP2 for vendor related defects.
Now to configure Customer related defect and Material defect, what Functional module I have to use and what Functional module I have to use while to process saving.
Thanx in Advance,
Praveen Kumar

Hi,
Quality notification is like a complaint report. By using tcode QM01, you can create.
In this give input of material no in reference object tab page.
In subject give coding, ex.. rewok, rejection.and complaint qty.
In execution give the coordinator name.
After that release.
Reward points if useful.
Regards,
Dharma

CJ20N through Notification Action Box

Hello All,
Kindly inform if anyone know of the Functional Module which can be used to trigger CJ20N (Project Builder) transaction from within the Notification.
Thanks,
Sachin

Dear,
Please check the exist CNEX0006 PS customer specific fields project definition with EXIT_SAPLCJWB_004.
Regards,
R.Brahmankar

Action box in notification

I am try to create a Q2 notification
in notification action box there is
create transport request
scrapping
What are the function of that
and also while moving un restricted to block stock what is the movement type we want to give (344 or 343)
Faisal

Sir
If we move some qty by using q notification from unrestricted to blocked ,but after some time i want to make a inspection on this qty again after some rework in this scenario what we can do
please explain, whether we need to create a new notification or we want to go for a new notification
Thanks in advance
Faisal

Return delivery through action box

hi,
i have a standard scenario in which i want to do return delivery to vendor through notification action box.
for this, I have maintained all required setting as follows
in notification f2, activity Create Return Delivery is maintained with QMLR_CREATE_RETURN_ORDER
but still i am getting following error
Could not create return delivery
Message no. QM153
Diagnosis
The return delivery for purchase order 7101000698 could not be created. There may be an incorrect system setting.
Procedure
Check the following system settings:
For movement types that you use for return delivery with reference to the original purchase document (return delivery to vendor), the reversal of GR despite invoice for GR-based invoice verification must be allowed.
You partner profile RLL (return delivery to vendor) should be assigned to delivery types RL (return to vendor) and RLL (return delivery to vendor) at partner determination.
Since the receiving plant becomes the sending plant for returns to vendor, you must assign a sales area (sales organization, distribution channel and division) to this plant.
You must set the shipping point determination for the appropriate shipping condition, loading group and plant.
You must maintain the sales and distribution data for the material to be returned.
For this item, no delivery type for returns processing
In the creditor master, the creditor must be assigned a customer in account control.

No offense, but you, (personally), did check each and every one of those error possibilities suggested by the error message right?
When I get messages like that I rarely trust my other team members when they tell me "oh yeah.. That's set up", or " of course, we loaded those records long ago". Often times it just a miss understanding of what we are asking them to check. Often times I'll ask them if they can sit down with me for 5 minutes and "teach me" where that thing is and what it really does. Then I can see for myself it is really set up and often I'll learn something. I can't tell you how often I've heard "gee, I was sure we had set that up" or "hmmm. That must be new since we loaded and we didn't have if in the load.". LOL
FF

Action Box configuration

Hello Everybody,
Regarding to notifications: action box (follow-up actions) ... Does any of you have previous experience with function modules?
I'm looking for some out of the box function modules when called it up can trigger the following actions:
1. Create of Purchase order
2 Goods receipt
Any clue will be welcome.
Regards,

Dear Dilip
For good receipt already one function is available as enter goods movement in the standard. Kindly check whether the same can be used
For purchase order creation you might have to use BAPI and along with user exits to trigger the same
Regards
gajesh

Add new activity in Action box for service notification (Transaction: IW51)

Hi,
I need to add new activity in 'Action box' of service notification (IW5* transaction) .
When the user click this new activity the following actions need to be performed:
1. Change the status of notification (Use VIQMEL structure)
2. Save the notification and exit.
Please let me the process to follow.
Thanks in advance.

Hi,
Please check the FM STATUS_CHANGE_EXTERN or STATUS_CHANGE_INTERN to change user status or system statusCheck in SE37 for documentation ,FM STATUS_READ is used to read system status or user status and also explore the BADI
NOTIF_ACTIONBOX Changing the Functions in the Action Box
regrds
pushpa

Action box for notification

Hi,
Can someone please explain to me the action box for notification in details and its corresponding spro settings.
I am new into it.

In two business areas, you can configure action box.
1 . Quality Management - > Quality Notifications -> Notification Processing->Additional Notification Functions
->Define Action Box -> Define Follow-Up Functions (Generated Tasks/Activities)
= > Notification Types ->Activities->Dependent Follow-Up Functions
-> Define Follow-Up Actions for Tasks-> Define follow-up actions
= > Follow-up actions -> Function modules
2. Plant Maintenance and Customer Service -> Maintenance and Service Processing -> Maintenance and Service Notifications -> Notification Processing -> Additional Functions
->Define Action Box -> Define Follow-Up Functions (Generated Tasks/Activities)
= > Notification Types ->Activities->Dependent Follow-Up Functions
-> Define Follow-Up Actions for Tasks-> Define follow-up actions
= > Follow-up actions -> Function modules
If you want to use the dependent follow-up functions, the second level of Follow-up functions to be defined prior to use in action box.
Regards,
Sonai
Edited by: sonaimuthu muthusamy on Aug 31, 2011 10:39 PM

QM02 - notifications - update document flow for new action box item

I have added a new action box item on qm02 (notifications). I am created a PO and a delivery. I wish to update the document flow to include these new records.
I am trying to work with function qmlr_create_document_flow without success.
Does anyone know how to do this?
Thanks,
rv

Hi Rags,
Thanks for your reply.
About your reply:
1) Yes, I was also thinking that 2 preceding docs may not be possible in a doc flow, and had also indicated the same to my customer. However, wanted to be 100% sure that it cannot be done.
2) I cannot go ahead with a Service/Release Order. The requirement is to create a Return Order or a Credit Memo Request (CR) directly from the Service Notification and any other order is not in scope.
I was thinking of something as below:
The Service Notification header is linked to Return Order header only, there are no links at the item level. Is it a feasible solution to have a doc flow between invoice items & return order items, since return order items are not yet linked?....I am just thinking of different things to find a solution!
Thanks again.
Cheers
Vicky

Service Notification - Action Box

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