Service Options for ES 5000

What are my options to have an es5000 camcorder serviced? Thanks for a response
 I have used this since 1995 and NEVER had to have it service until now with a "stuck" ejector. To me its a Canon "Super Star"

Hi bcuzz!
Thank you for posting.
Due to the age of the ES 5000, it can no longer be serviced by our Factory Service Center.  Replacement parts are no longer available. 
However, you may qualify for the Canon Loyalty Program.  This program allows you to replace your current camera with another for a discounted fee.  The original non-functioning camera would then be returned to us for recycling using a prepaid shipping label we provide.  For more information, please contact our Sales Department at (800) OK-CANON, seven days a week, 8am to midnight.
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    [090213_045936421][][EXCEPTION] [DEBUG] [java.endorsed.dirs]:[/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/lib/endorsed]
    [090213_045936421][][EXCEPTION] [DEBUG]  [os.arch]:[i386]
    [090213_045936421][][EXCEPTION] [DEBUG] [JTFDBCFILE]:[/u03/ORIDEMO/LIVE_APPL/liveappl/fnd/11.5.0/secure/ORIDEMO_demo/oridemo.dbc]
    [090213_045936421][][EXCEPTION] [DEBUG]  [java.io.tmpdir]:[/tmp]
    [090213_045936422][][EXCEPTION] [DEBUG]  [line.separator]:[
    [090213_045936422][][EXCEPTION] [DEBUG] [java.vm.specification.vendor]:[Sun Microsystems Inc.]
    [090213_045936422][][EXCEPTION] [DEBUG]  [os.name]:[Linux]
    [090213_045936422][][EXCEPTION] [DEBUG]  [FND_JDBC_BUFFER_MIN]:[1]
    [090213_045936422][][EXCEPTION] [DEBUG]  [cpid]:[2984174]
    [090213_045936422][][EXCEPTION] [DEBUG]  [sun.java2d.fontpath]:[]
    [090213_045936423][][EXCEPTION] [DEBUG] [java.library.path]:[/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/lib/i386/client:/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/lib/i386:/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/../lib/i386:/u03/ORIDEMO/LIVE_APPL/liveora/iAS/lib:/u03/ORIDEMO/LIVE_APPL/liveora/8.0.6/network/jre11/lib/i686/native_threads:/u03/ORIDEMO/LIVE_APPL/liveora/8.0.6/network/jre11/lib/linux/native_threads:/u03/ORIDEMO/LIVE_APPL/liveappl/cz/11.5.0/bin:/u03/ORIDEMO/LIVE_APPL/liveora/8.0.6/lib:/usr/X11R6/lib:/usr/openwin/lib]
    [090213_045936423][][EXCEPTION] [DEBUG]  [java.specification.name]:[Java Platform API Specification]
    [090213_045936423][][EXCEPTION] [DEBUG]  [java.class.version]:[48.0]
    [090213_045936423][][EXCEPTION] [DEBUG] [java.util.prefs.PreferencesFactory]:[java.util.prefs.FileSystemPreferencesFactory]
    [090213_045936423][][EXCEPTION] [DEBUG]  [os.version]:[2.6.9-82.ELsmp]
    [090213_045936424][][EXCEPTION] [DEBUG]  [LONG_RUNNING_JVM]:[true]
    [090213_045936424][][EXCEPTION] [DEBUG]  [user.home]:[/home/appdemo]
    [090213_045936424][][EXCEPTION] [DEBUG]  [user.timezone]:[GMT+05:30]
    [090213_045936424][][EXCEPTION] [DEBUG] [java.awt.printerjob]:[sun.print.PSPrinterJob]
    [090213_045936424][][EXCEPTION] [DEBUG]  [file.encoding]:[ANSI_X3.4-1968]
    [090213_045936424][][EXCEPTION] [DEBUG]  [java.specification.version]:[1.4]
    [090213_045936424][][EXCEPTION] [DEBUG]  [CACHEMODE]:[DISTRIBUTED]
    [090213_045936424][][EXCEPTION] [DEBUG] [java.class.path]:[/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/lib/dt.jar:/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/lib/tools.jar:/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/lib/rt.jar:/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/lib/charsets.jar:/u03/ORIDEMO/LIVE_APPL/livecomn/java/appsborg2.zip:/u03/ORIDEMO/LIVE_APPL/livecomn/java/apps.zip:/u03/ORIDEMO/LIVE_APPL/liveora/8.0.6/forms60/java:/u03/ORIDEMO/LIVE_APPL/livecomn/java]
    [090213_045936424][][EXCEPTION] [DEBUG]  [user.name]:[appdemo]
    [090213_045936424][][EXCEPTION] [DEBUG] [DBCFILE]:[/u03/ORIDEMO/LIVE_APPL/liveappl/fnd/11.5.0/secure/ORIDEMO_demo/oridemo.dbc]
    [090213_045936425][][EXCEPTION] [DEBUG] [java.vm.specification.version]:[1.0]
    [090213_045936425][][EXCEPTION] [DEBUG] [java.home]:[/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre]
    [090213_045936425][][EXCEPTION] [DEBUG]  [sun.arch.data.model]:[32]
    [090213_045936425][][EXCEPTION] [DEBUG]  [user.language]:[en]
    [090213_045936425][][EXCEPTION] [DEBUG]  [java.specification.vendor]:[Sun Microsystems Inc.]
    [090213_045936425][][EXCEPTION] [DEBUG]  [java.vm.info]:[mixed mode]
    [090213_045936425][][EXCEPTION] [DEBUG] [logfile]:[/u03/ORIDEMO/LIVE_APPL/livecomn/admin/log/ORIDEMO_demo/FNDOPP2984174.txt]
    [090213_045936425][][EXCEPTION] [DEBUG]  [java.version]:[1.4.2_04]
    [090213_045936425][][EXCEPTION] [DEBUG] [java.ext.dirs]:[/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/lib/ext]
    [090213_045936426][][EXCEPTION] [DEBUG] [sun.boot.class.path]:[/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/lib/rt.jar:/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/lib/i18n.jar:/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/lib/sunrsasign.jar:/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/lib/jsse.jar:/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/lib/jce.jar:/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/lib/charsets.jar:/u03/ORIDEMO/LIVE_APPL/livecomn/util/java/1.4/j2sdk1.4.2_04/jre/classes]
    [090213_045936426][][EXCEPTION] [DEBUG]  [java.vendor]:[Sun Microsystems Inc.]
    [090213_045936426][][EXCEPTION] [DEBUG]  [FND_JDBC_BUFFER_MAX]:[2]
    [090213_045936426][][EXCEPTION] [DEBUG]  [file.separator]:[/]
    [090213_045936426][][EXCEPTION] [DEBUG] [java.vendor.url.bug]:[http://java.sun.com/cgi-bin/bugreport.cgi]
    [090213_045936426][][EXCEPTION] [DEBUG] [sun.io.unicode.encoding]:[UnicodeLittle]
    [090213_045936426][][EXCEPTION] [DEBUG]  [sun.cpu.endian]:[little]
    [090213_045936426][][EXCEPTION] [DEBUG]  [APPLOUT]:[out/ORIDEMO_demo]
    [090213_045936427][][EXCEPTION] [DEBUG]  [sun.cpu.isalist]:[]
    [9/2/13 4:59:40 PM] [UNEXPECTED] [2984174:RT21672063] java.lang.reflect.InvocationTargetException
            at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
            at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
            at java.lang.reflect.Method.invoke(Method.java:324)
            at oracle.apps.xdo.common.xml.XSLT10gR1.invokeParse(XSLT10gR1.java:517)
            at oracle.apps.xdo.common.xml.XSLT10gR1.transform(XSLT10gR1.java:224)
            at oracle.apps.xdo.common.xml.XSLTWrapper.transform(XSLTWrapper.java:177)
            at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:1044)
            at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:997)
            at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:212)
            at oracle.apps.xdo.template.FOProcessor.createFO(FOProcessor.java:1657)
            at oracle.apps.xdo.template.FOProcessor.generate(FOProcessor.java:967)
            at oracle.apps.xdo.oa.schema.server.TemplateHelper.runProcessTemplate(TemplateHelper.java:5888)
            at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3438)
            at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3527)
            at oracle.apps.fnd.cp.opp.XMLPublisherProcessor.process(XMLPublisherProcessor.java:247)
            at oracle.apps.fnd.cp.opp.OPPRequestThread.run(OPPRequestThread.java:153)
    Caused by: java.io.UnsupportedEncodingException: &Encoding
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            at sun.io.Converters.newConverter(Converters.java:248)
            at sun.io.ByteToCharConverter.getConverter(ByteToCharConverter.java:64)
            at sun.nio.cs.StreamDecoder$ConverterSD.<init>(StreamDecoder.java:223)
            at sun.nio.cs.StreamDecoder$ConverterSD.<init>(StreamDecoder.java:209)
            at sun.nio.cs.StreamDecoder.forInputStreamReader(StreamDecoder.java:76)
            at java.io.InputStreamReader.<init>(InputStreamReader.java:83)
            at oracle.xdo.parser.v2.XMLReader.setEncoding(XMLReader.java:848)
            at oracle.xdo.parser.v2.XMLReader.checkXMLDecl(XMLReader.java:2718)
            at oracle.xdo.parser.v2.XMLReader.pushXMLReader(XMLReader.java:471)
            at oracle.xdo.parser.v2.XMLParser.parse(XMLParser.java:263)
            ... 17 more
    [9/2/13 4:59:40 PM] [2984174:RT21672063] Completed post-processing actions for request 21672063.
    [9/2/13 5:10:51 PM] [OPPServiceThread1] Post-processing request 21672114.
    [9/2/13 5:10:51 PM] [2984174:RT21672114] Executing post-processing actions for request 21672114.
    [9/2/13 5:10:51 PM] [2984174:RT21672114] Starting XML Publisher post-processing action.
    [9/2/13 5:10:51 PM] [2984174:RT21672114]
    Template code: PURCHASE_REGISTER_ITEMWISE
    Template app:  CONA
    Language:      en
    Territory:     00
    Output type:   PDF
    [9/2/13 5:10:51 PM] [UNEXPECTED] [2984174:RT21672114] java.lang.reflect.InvocationTargetException
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            at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
            at java.lang.reflect.Method.invoke(Method.java:324)
            at oracle.apps.xdo.common.xml.XSLT10gR1.invokeParse(XSLT10gR1.java:517)
            at oracle.apps.xdo.common.xml.XSLT10gR1.transform(XSLT10gR1.java:224)
            at oracle.apps.xdo.common.xml.XSLTWrapper.transform(XSLTWrapper.java:177)
            at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:1044)
            at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:997)
            at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:212)
            at oracle.apps.xdo.template.FOProcessor.createFO(FOProcessor.java:1657)
            at oracle.apps.xdo.template.FOProcessor.generate(FOProcessor.java:967)
            at oracle.apps.xdo.oa.schema.server.TemplateHelper.runProcessTemplate(TemplateHelper.java:5888)
            at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3438)
            at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3527)
            at oracle.apps.fnd.cp.opp.XMLPublisherProcessor.process(XMLPublisherProcessor.java:247)
            at oracle.apps.fnd.cp.opp.OPPRequestThread.run(OPPRequestThread.java:153)
    Caused by: java.io.UnsupportedEncodingException: &Encoding
            at sun.io.Converters.getConverterClass(Converters.java:215)
            at sun.io.Converters.newConverter(Converters.java:248)
            at sun.io.ByteToCharConverter.getConverter(ByteToCharConverter.java:64)
            at sun.nio.cs.StreamDecoder$ConverterSD.<init>(StreamDecoder.java:223)
            at sun.nio.cs.StreamDecoder$ConverterSD.<init>(StreamDecoder.java:209)
            at sun.nio.cs.StreamDecoder.forInputStreamReader(StreamDecoder.java:76)
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            at oracle.xdo.parser.v2.XMLReader.setEncoding(XMLReader.java:848)
            at oracle.xdo.parser.v2.XMLReader.checkXMLDecl(XMLReader.java:2718)
            at oracle.xdo.parser.v2.XMLReader.pushXMLReader(XMLReader.java:471)
            at oracle.xdo.parser.v2.XMLParser.parse(XMLParser.java:263)
            ... 17 more
    [9/2/13 5:10:51 PM] [2984174:RT21672114] Completed post-processing actions for request 21672114.
    thaks
    pritesh

    hi experts
    thanks for ur replay,
    this issue is occured with only the particular request and this is custom report. i try some step
    down the manager run the cmclean.sql, increease the  processes of output postprocessor but not get the any type of effect on issue...
    and also follow the step that describe in the below doc:
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    To Bottom
    request log file details below:
    +---------------------------------------------------------------------------+
    CONA Custom: Version : UNKNOWN - Development
    Copyright (c) 1979, 1999, Oracle Corporation. All rights reserved.
    PURCHASE_REGISTER_ITEMWISE module: Ori - Purchase Register - Item wise (15x12)
    +---------------------------------------------------------------------------+
    Current system time is 02-SEP-2013 17:10:29
    +---------------------------------------------------------------------------+
    +-----------------------------
    | Starting concurrent program execution...
    +-----------------------------
    Arguments
    P_SEGM='02'
    P_CHART_OF_ACCOUNTS_ID='50268'
    p_from_date='2012/04/01 00:00:00'
    p_to_date='2012/04/05 00:00:00'
    P_YES_NO='No'
    XML_REPORTS_XENVIRONMENT is :
    /u03/ORIDEMO/LIVE_APPL/liveora/8.0.6/guicommon6/tk60/admin/Tk2Motif_UTF8.rgb
    XENVIRONMENT is set to /u03/ORIDEMO/LIVE_APPL/liveora/8.0.6/guicommon6/tk60/admin/Tk2Motif_UTF8.rgb
    Current NLS_LANG and NLS_NUMERIC_CHARACTERS Environment Variables are :
    _AMERICA.UTF8
    Report Builder: Release 6.0.8.25.0 - Production on Mon Sep 2 17:10:29 2013
    (c) Copyright 1999 Oracle Corporation.  All rights reserved.
    Enter Username:
    +---------------------------------------------------------------------------+
    Start of log messages from FND_FILE
    +---------------------------------------------------------------------------+
    +---------------------------------------------------------------------------+
    End of log messages from FND_FILE
    +---------------------------------------------------------------------------+
    +---------------------------------------------------------------------------+
    Executing request completion options...
    +------------- 1) PUBLISH -------------+
    Beginning post-processing of request 21672114 on node DEMO at 02-SEP-2013 17:10:51.
    Post-processing of request 21672114 failed at 02-SEP-2013 17:10:51 with the error message:
    One or more post-processing actions failed. Consult the OPP service log for details.
    +--------------------------------------+
    +------------- 2) PRINT   -------------+
    +--------------------------------------+
    Finished executing request completion options.
    +---------------------------------------------------------------------------+
    Concurrent request completed
    Current system time is 02-SEP-2013 17:10:52
    +---------------------------------------------------------------------------+
    i check the document that u all suggest above after that i update u as soon as possible..
    thanks & regards
    pritesh ranjan

  • How to replace ENTERPRISE Server Option by BB Internet Service Option?

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