Service order and maintenence order

Hi all,
1.how to create a Service order, Disconnection, Reconnection and Maintenance orders in SAP Utilities.
plz give me the navigation path.
regards.
suki

Hi,
All these orders can be created using Tcode = IW33. But for Disconnection, Reconnection orders you should like your orders to disconnection document (EC85).
Thanks,
Durgesh.

Similar Messages

Replicate Service order and sales order

Dear All,
I need the objects that responsible to replicate service order and sales order
and what is the steps to apply these steps
please, ASAP

Good afternoon,
I presume you are looking for the adapter objects? For business transactions this is BUS_TRANS_MSG.
Kind regards,
Vanessa

Difference between service order and repair order?

hi all,
pl help me in understanding the difference between a service order and repair order.
pl tell me what is the process to create service order?
what is the process to create a repair order?
how we will know by looking into the order whether it is a service order or a repair order.
thank you,
hun

Hun,
Provides support for the complete Service processing lifecycle from Service Quotation creation to Billing. A service order is created if the customer has to be billed for services like utility usage, no. of pages printed (using counters etc). Service Order processing includes integrated validation of service contract price agreements and warranty entitlements.
The cycle is :
Business Scenario Service quotation and service order management
A.     Make inquiry Customer contacts and requests for quotation
B.     Create and communicate quotation service rep. creates a quotation and sends it to the customer
C.     Accept the quotation
D.     Convert quotation into service order and release the order
E.     Create and optimize assignments - The Resource Planner assigns any field service tasks to one or more of his Field Service Representatives
F.     Execute assignment, perform confirmation - The Field Service Representative performs the service assignment at the customer site and performs confirmation for the work done, materials used and so on
G.     Approve confirmation, assign costs - The Service Manager checks and approves the confirmation data and decides which costs should be billed to the customer
H.     Bill customer, perform analyses - The Service Manager triggers billing of the customer and performs analyses of the complete service order processing cycle
Where as a repair order would be created when a customer finds a defect in say a product and the requests for a repair of replacement.
The cycle is:
The business scenario
1.     Enter repair request
The customer calls the service organization to request a repair. The agent enters the repair request. The system checks whether a warranty exists.
2.     Send in defective product
The customer sends in the product using the given return material authorization number.
3.     Plan repair steps
A service representative performs the technical analysis and enters the inspection result (causes, tasks, etc.). He decides what action should be taken based on the inspection result.
4.     Create service quotation
The system calculates the price for the planned repair and required spare parts, according to the price agreements in the service contract, and the warranty costs. The agent generates a service quotation.
5.     Perform confirmation
The customer accepts the quotation. The service representative repairs the product and confirms his working times and materials used. He also documents the inspection results.
6.     Return repaired product
The service representative returns the repaired product to the customer.
7.     Create invoice
The service representative triggers customer billing, based on the confirmed time and spare parts used, and in accordance with existing warranties and specific price agreements.
8.     Analyze defect reasons
Using predefined queries and reports, the service manager analyzes the most important defect reasons.
Refer to CR700 - Service for details info.
Regards,
Julius

Differemce between PROCESS ORDER,PLANNED ORDER AND PURCHASE ORDER??

what is th edifference between PROCESS ORDER,PLANNED ORDER AND PURCHASE ORDER ??? can any one explain with some examples?
n.bhardwaj
[email protected]

Process Order:
Process order / Production order are activities within a business, where the production planning team team creates to absorb costs / evaluate costs / and check against planned figures. There would integration between MM/FI/PP to create such orders and process.
Planned Order:
A request created in the planning run for a plant to trigger the procurement of a plant material for a certain quantity for a specific date.
Purchase Order:
A request or instruction from a purchasing organization to a vendor (external supplier) or a plant to deliver a quantity of material or to perform services at a certain point in time.
Regards
AK

What are the costs we collect in maintenance order and work order

what are the costs we collect in maintenance order and work order
is work order and maintenance order differeent or same

Usually the main costs of maintenance are the spare parts and labour. And these are the costs we would like to track per maintenance job from a maintenance management perspective. There could also be cases where other costs such as travel to place where the equipment is might be required to be collected in the maintenance order.
In SAP there is no term called work order. But loosely the term is sometimes used for maintenance or service order. Probably even production orders also.
thanks
Bala

Purchase order and sales order table name

hi al,
i want to know purchase order and sales order table name in abap.
thanks
varun
Moderator message: please do some own research, this should not take too long.
Edited by: Thomas Zloch on Jan 27, 2012

Hi Sunrag......
If your PO is linked with SO. Then you can fetch customer name easily by FMS in PO.
From there you ca gte the Customer Name into your PLD and it wont hang also.....
Regards,
Rahul

Open planned orders and production orders

Hi friends,
I have one issue with my client.
Client has 1 lac materials in sap .Now he wants extract all materials open planned orders and open production orders with quantity and dates.
Please tell me the process how i can extract the data from sap for above requirement.
Thanks,
Manoj

Hi Manoj,
For open planned order and production order select the respective box.
But one suggestion. Try to convince client that this report will take a lot of time as you have mentioned 1 lac materials are there.
You can exclude system status and get it with below screen as mentioned already.
But my suggestion is to run the report at night when the system load is very less. Please create a background job one for planned order and another for production order. Then run it in midnight as per the customer requirement in background. You can automate the process by sending automatic mail to customer. Please refer the below link to trigger mail.
Mail Trigger with TEXT file via JOB run
Regards,
Krishnendu.

How to bifurcate production order and purchase order

hi all,
is it possible to bifurcate all open production order and purchase order quantity of items.
ex:i have one item like ffp001 it is showing 100 order quantity.but i want only open purchase quantity.i checked (item master data-->righ click--->Avail to promise) its showing open production and purchase quantity.so i need only open purchase quantity.
Plz tell me the process of Bifurcation of open orders.
thanks&Regards,
P.Pratap

Hi,
By default there is no option , as a workaround you can use below method,
Create 2 warehouse , for example Purchase , Production
When ever you create purchase order use "Purchase" warehouse, Use production warehouse in production
In the "Available to Promise" Report you have warehouse filter option.
Using this filter you achieve can achieve your requirement.
OR
Right click "Filter Table"
Document -> Start with-> PO
Now you can see only PO
Refer below image

Open sales order and back orders

hi ,
what is the difference between open sales order and back orders?
thanks
ganesh

Hi Ram,
A open sales order is the one which is not yet delivered that means u have only created a sales order and saved it( create a sales order, save it and see the document flow, the order shows as open)
Back order is also an order which is not completely fulfilled. may be because of the target quantity or because of not meeting the requested delivery date.
in this case you will pull back the required quantity from other sales order(open sales orders) this is done using T.Code CO06.
cheers,
anil.

Quantity and Price Totals on Sale Order and Delivery Order

Dear ABAP Gurus,
I want to add totals of line items (Quantity and Price) in sale order and delivery order screens. Can you please guide me how to do this. The price can be any from pricing procedure ie exclusive or inclusive price of sales tax.
regards,
RSA
Moderator message : Requirements dumping not allowed, show the work you have already done, thread locked.
Edited by: Vinod Kumar on Jan 28, 2012 9:23 PM

Hi,
Try this :
IF @transaction_type in ('A','U') AND (@OBJECT_TYPE='22')
BEGIN
If exists (SELECT t3.docentry FROM OWOR T0 INNER JOIN WOR1 T1 ON T0.DocEntry = T1.DocEntry left join POR1 T2 on T2.[U_JONum] = T0.[OriginNum] and T0.[ItemCode] = t2.U_SubConItem] INNER JOIN OPOR T3 ON T2.DocEntry = T3.DocEntry WHERE T1.[PlannedQty] <> T2.[Quantity] and T1.[ItemCode] = 'subcon' and T3.DocEntry = @list_of_cols_val_tab_del )
Begin
SET @error = 10
SET @error_message = 'Not allowed to add more than planned'
End
End
Thanks & Regards,
Nagarajan

Purchase orders and Sale Orders in DEV and PRD

Hi SAP Experts,
We have a facing some different problem. Unfortunately our clint do some transactions in Development Server. Like Purchase orders and Sales Orders.
After one month we delivery to clinet exact Production server. But he is asking , What ever the purchase orders and Sales Orders Created in Development with same numbers and Same dates, that data will be present in Production server also. Is it possible to do that. IF possible how to do that...
Thanks and Regards
Siri....
Edited by: Alvaro Tejada Galindo on Apr 14, 2008 5:56 PM

I think it is possible,as per my knowlwdge our perious client regularly( means every 3-4 months) copied the data from Production server to quality server. by the help of basic person...
So in your case you want to copied the data from devlopment server to production server....please touch with your basic guy, i think he will help out reagrding this...

Standard program for unbilled sales orders and purchase order items

Can anyone advice, is there any standard program which gives the unbilled sales order and purchase order items.

Hi,
Use the T.Code VA05/VA05n for list of all the sales order s which are open.
Take T.Code:VA05N
Select the option "Open Sales Orders".
Execute.
It will give you all the orders which are open.
The standard program for this is:"SD_SALES_ORDERS_VIEW".
The same you can also get by using the T.Code VF04.
In this if your scenario is "Order related",then select the option "Order related".
Else if it is "Delivery related",then select "Delivery-related".
Execute.
The standatd program for this is:"SDBILLDL".
T.Code:VF05/VF05n is for list of billing documents.
Regards,
Krishna.
Note:Pls search the forum.

Link between process order and sales order for planning strategy 52

Hello,
I investigate the possibility of a link between "sales order" and "planned order / process order" for the usage of planning strategy 52 (planning w/o final assembly, make to stock).
I know, this is not conform to the basics of planning strategies (EITHER make to order OR make to stock) and I suspect it would be a modification. Of course we have the alternative "make to order" - strategy 50, but we do not want to use individual customer stocks.
Is anybody there with similar customer requirements or project experiences?
Thanks in advance,
Joerg
Message was edited by:
Jörg Demtschuk

Hi Jorg,
To my understanding if you need hard pegging then in SAP only Individual requirement is possible.
Or else you need to create a custom transactions/table to identify Sale order and when ever a process order is created by selecting the sale order record, the process order detials should also get updated against that.
You need to take the help of ABAP expert for this,
Regards,
Prasobh
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Sales order and purchase order date management

Hi all,
I am new to SAP so please pardon the question in advance if this is a basic one.
I need a little help with purchase order and sales order dates. Our supplier runs SAP and our two systems are tied together. Currently my supplier is not updating their promise date because this is how we are tracking late shipments. However, this means ETA/ETD dates are incorrect. Is there a way for us to keep track of late shipments and still maintain accurate ETD/ETA dates? Thanks in advance for any help you can provide!

Firstly, thank you Edgar and Rahul for taking the time to answer my question.
Apologies guys I should have provided more information in my initial post.
Our parent company is also our supplier. We cut a purchase order, notify them of the purchase order and in turn they cut a sales order. My supplier (parent company) is stating if they update the "first date" column in their sales order (which would in turn populate a correct ETA date) we will lose the ability to track late shipments.
To answer your question Edgar I am referring to the sales document. It is my understanding my supplier is only modifying the "First Date". Are there several date field in a sales document we can use to 1. track original promise date 2. maintain accurate ETA?
From a "customer" standpoint I need to be able to view both dates so that I know when I can expect to actually receive product and if that product is/was late.
Thanks!

Sales Order and Purchase Order linkage in tables for third party orders

Hi all ,
For third party process order s
In which table can I find the Sales order and Purchase Order linkage .
thanks
ksr

Hi Sridhar ,
Refer Table EKKN for PO and SO Linkage.
Table EBKN for PR and SO Linkage.
Regards
Ramesh Ch

Service order and maintenence order

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