Service order background of sales order

Hi experts,
when I create a sales order, at the background a service order been created that I want .How can I do ?What is the cusmizing settings?
thanks..

Hi,
the service process is guided by some special item categories.
First you have to define a repair procedure:
spro->sales/distr->sales->sales document->customer service->return&repair proc.->define repair procedure.
here you define the stages and related actions: each action is related to an item category with the same name. Ex: action 101 is related to usage R101 in item cat. determination.
You cannot create custom actions !
Then place the repair procedure in the item category.
have a look to sales order RA or RAS and related item categories to better understan my explanations.
pls. reward points if helpful
regards
Roberto

Similar Messages

  • User exit Or Badi for  creating Service order while modifying sales order.

    Hi Experts,
    I am creating Notification using transaction IW51.
    In IW51 there is a button to create a sales order.
    I click on sales order button and create a sales order.
    Now notification and sales order are created.
    Now i go in transaction VA02 and click on avalibility check push button .It gives me some popups in which i select copy all options.Then  i click on save button
    .At this point service order gets created.
    My requirement :
    Before the service order gets created i want to pass the notification data ; for ex- Equnr(Equipment number) to service order.
    Thanks & Regards,
    Chetan

    Hi,
    Are you saying first create notification,then service order
    and then Sales order.
    But the requirement is create notification then sales order and when you go in va02 and while modifying the sales order and create service order.
    Thanks & regards,
    chetan.

  • Duplicate production order due to sales order on credit block

    Dear Experts !
    Need feedback on the following scenario:
    - Sales order is entered for material which is produced in-house specific to the sales order (ie customer's logo is on product).
    - Schedule line in sales order creates a production order specific to the sales order.
    - Customer runs into credit check a few days later and consequently the schedule line in the sales order is removed due to credit block, however the linked production order still remains and is produced by factory.
    - Sales order is released from credit check and a new schedule line is created resulting in another production order being released.
    Any ideas on how to prevent duplication of production order?
    Thanks in advance!
       -Alvin

    Hello,
    Apologies for the confusion, let me explain it a bit more.
    - Sales order is entered for material with planning strategy group of make-to-order, the schedule line initiates new production order for make-to-order material.
    - A few days later - the customer goes over credit limit or has overdue invoices, etc..
    - During background rescheduling (or any sales order change) the sales order gets a credit block due to static check.
    - Sales order block deleted schedule line in sales order, however the production order remains active.
    - Once the sales order is released from credit block, a new schedule line is created which initiates a new production order.
    - Duplicate production order is now being made in shop floor.
    I hope the above explains my scnario a little clearer.
    Thanks and regards,
    Alvin

  • Direct production order when saving sales order.

    Hi,
    How to create a production order from sales order.ie. When a sales order is saved production order automatically created.
    Thaks and regards
    Harish

    Hi
    For the product that you need to have the production order once the sales order is saved
    Maintain the planning strategy     82     Assembly processing w. production orders  in material master / mrp 3 view
    So once the sales order is created, system automatically do the bom explotion and availability check, routing in background and create the Prodcution order.
    so in Md04, you can see the production order for you sales order qty.

  • How to find out the list of Production orders created for sales orders

    Dear All,
    Our company wants to generate a report for a List of Materials sold out in a particular Product Hierarchy. Along with that we want to know the list of Production orders created for the sales orders.
    How to identify the production orders which are created based on Sales orders.
    Kindly suggest.
    Regards,
    Mullairaja

    Check these threads
    [Sale Order & Production Order|Sale Order & Production Order;
    [Re: Linking Production Order against a Sale Order MRP run|Linking Production Order against a Sale Order MRP run;
    thanks
    G. Lakshmipathi

  • How to change pricing Conditions in Sales order in change sales order bapi

    Hi Experts,
    How to change pricing Conditions in Sales order in change sales order bapi.
    I have used the 2 function modules bapi-changesalesorder and sd salesdocument change, But it is creating the new record , instead of changing the existing one, Could please assist regarding the same
    Thanks in Advance .
    NLN

    HI NLN
      I have just tried on my system and managed to overwrite the existing price by passing the following parameters.
      <b>Import Paramters:</b>
         SALESDOCUMENT - Sales Document Number
         ORDER_HEADER_INX - UPDATEFLAG as <b>'U'</b>.
         LOGIC_SWITCH - Import Structure - Pass 'X' to LOGIC_SWITCH-COND_HANDL.
      <b>Tables:</b>
         CONDITIONS_IN - ITM_NUMBER,
                         COND_COUNT, -> Condition counter same as KONV-ZAEHK generally it is <b>'01'</b>
                         COND_TYPE,
                         COND_VALUE,
                         CURRENCY.
         CONDITIONS_INX - ITM_NUMBER,
                          COND_COUNT,
                          COND_TYPE,
                          UPDATEFLAG as <b>'U'</b>,
                          CURRENCY.
       Hope i have clarified your query.
    Kind Regards
    Eswar

  • Free goods determined in Delivery over Order Quantity in Sales Order Item

    Hi Gurus,
    I've a problem about using free goods determination.
    First I created free goods master record with following information
    ZG1010012060075 From 100 PC -> Free good ZG1040012060075 2 PC
    Free goods Category = '2' (Exclusive)
    Free goods delivery control = 'E' (Delivery proportional to quantity in main item)
    Then I've created Sales Order with
    Item 10 ZG1010012060075 4,000 PC.
    Item 11 ZG1040012060075(Free good) has been automatically determined for 80 PC
    Then I've splitted Item 10 into 4 deliveries. The result of free goods determine in each delivery are as follow:
    Delivery#1)
    Item10 ZG1010012060075 = 1,176 PC
    Item20 ZG1040012060075 = 24 PC
    Delivery#2)
    Item10 ZG1010012060075 = 1,176 PC
    Item20 ZG1040012060075 = 24 PC
    Delivery#3)
    Item10 ZG1010012060075 = 1,176 PC
    Item20 ZG1040012060075 = 24 PC
    Delivery#4)
    Item10 ZG1010012060075 = 472 PC
    item20 ZG1040012060075 = 9 PC
    *Remark : Total quantity of 'ZG1040012060075'(free goods) = 92424+24 = 81 PC
    (Greater than 80 PC)*
    I think the system determined free goods in Delivery#4 correctly due to rounding up. But It might not be over the order quantity in Sales Order Item 11. Even though I've set the item category in delivery with Check overdelivery = 'B' (Situation rejected with an error message), the free goods are determined over order qty. BUT if I change delivery qty in delivery#4 Item20 from 9 PC -> 8 PC -> 9 PC, the error message occurred.
    My point is to fix the system not determine free goods in delivery items over order quantity in sales order item.
    Has anyone met this situation before? Do you have any idea about this issue?
    Best Regards,
    Prachya Lalitnorasate

    Dear Sai,
    Thank you for your advice, but it didn't solve my problem.
    I would like the system to determine free goods with proportional to main item AND In the last delivery main item delivered completely free goods must be determined equal to remaining open delivery item.
    Do you have any idea about configuration/customization?

  • Planned Order creation for Sales Order and Purchase Order

    Hi
    We have a following requirement.
    In normal scenario when we have demand for material  which was created by MD61 and in addition to that if there is Sales Order the 1st planned order gets revised.To better expalin this consider possible scenario
    You create plan via MD61 for 200 qty .The system creates Planned Order for 200.
    Now there is Sales Order for 150 peices.Then what happens is original  Planed Order of 200 is changed to 50 and another planned order is created for 150 peices.The requirement is not summed.
    Now in new scenario instead of Sales Order there is Intercompany Purchase Order of 150 peices.
    Now the system is not changing original Planned Order of 200,but it created another planned order of 150.So now there are 2 Planned Orders of 150 and 200.
    What I want to know is there any way wherein the system will reduce the original planned order (similar to Sales Order scenario)
    Regards

    Hi,
    Use Strategy 52 in urs case.
    PIR witll be created .
    None convertable planned order will be created.
    Once you get sales order for that material.
    New planned order will be created which will consume PIR( planned order ).
    Eg.
    PIR 10.
    Planned order 10 qty.
    Sales oder 6
    Planned order for SO 6 qty
    Planned order through pir will become 4 qty.
    Regards,
    Vishal

  • How to bring in the Open Sales Orders while performing Sales Order Conv

    Hi,
    Could you give some suggestions on the below:
    How to bring in the Open Sales Orders while performing Sales Order Conversion in R12.
    Thanks
    Pravin

    See http://ramugvs.wordpress.com/2011/08/27/how-to-stage-and-import-an-order-using-order-import-api-apps-wms-ebiz-11i-r12/
    Sandeep Gandhi

  • In which table,i could find order quantity for sales order..??

    In which table, i could find order quantity for sales order..??
    and also in which table i could find delivery for sales order..
    need help..??
    Moderator message: please search.
    Edited by: Thomas Zloch on Feb 23, 2012

    Check the table AUFM.
    Give the order number in AUFNR.
    For movement type 261 (GI) & 101 (GR), you can get the material document number (MBLNR), Material (MATNR), Qty (MENGE) & UoM (MEINS).

  • How to get the back order quantity for sales Order

    Hi Friends,
    I want to get the back order quantity for sales order . in MD04 t-code,
    there is a field(MDEZ-MNG01) for Received Qty/ Required qty.  But MDEZ is a structure.
    I tried from MDTB table, but the table is not updated with the values in MD04.
    Please guide me from which table I can get the back order Qty for sales Order
    (ref: t-code  MD04, MRP element = CusOrd).
    Thanks,
    Sagar

    >
    VIdya Sagar wrote:
    > Hi,
    >
    > Isn't  there any difference b/n Open Sales Order and Back order??
    Yes Quite Difference.
    Read:
    http://www.sap-img.com/sap-sd/explain-the-meaning-of-an-open-sales-order.htm
    http://help.sap.com/saphelp_sbo2005asp1/helpdata/en/b6/bdb9b2f02842348c9edbe78af863c4/content.htm

  • Error while creating a production order from a sales order

    Hi
       Even though the product has BOM when i try to create order with a sales order reference it is showing a warning message " NO BOM FOUND" . How to correct this error .
    regards,
    PradeepM.

    Dear ,
    Goto -CS02-Enter FG -Goto Header -Staus Long Text -Check wether BOM status is set to 1 -Active .
    Check the usage of the BOM -Should  be 1-Production .
    Check wether BOM is locked and Deltion Flag set -Header Status Long txt tab
    Check the valididty of the BOM and Sales Order Schedule delivery date
    Try and come back
    Regards
    JH
    Edited by: Jiaul Haque on Jul 6, 2010 9:03 AM
    Edited by: Jiaul Haque on Jul 6, 2010 9:04 AM
    Edited by: Jiaul Haque on Jul 6, 2010 9:04 AM

  • Block creation of multiple prod. order against single sales order in CO08

    Hi All,
    We have a requirement of blocking the creation of multiple production order against single sales order in CO08 if the production order is already created for that item.
    How to achieve this?
    SmanS

    Hi,
    you need to check if any user exit is there which will check order haeder table for the said sales order if any Prod Order exist for the same and flag custome error whicle prod order save.
    Pls revert if you need any further information.

  • Link a Purchase order to a sales order

    I am looking for a way to link a specific Purchase order to a Sales Order so that when the Purchase Order is received the items are allocated to that specific Sales Order and another sales person cannot sell the murchasedise.  I know you can create a po from a sales order but it seems like when the po is copied to a goods receipt, anyone can invoice those items on a different sales order/ a/r invoice?
    Thanks,
    Don Shields

    Hi Don,
    What you are looking for is more of a hard allocation of Items to a SO.  This functionality does not exist in B1 today.
    If you want to manually create some processes and validation for this, it could be done. 
    1.  Use Batch numbers management for items and linking a Batch to a SO and use the same Batch number in the Goods Receipt.
    I have provided an ellaborate solution for this on this forum last year
    You may check this thread in the meanwhile
    Suda! Again to restriction of items from PO based on SO

  • Purchase order based on Sales order

    Hi,
    I try to create Purchase order based on Sales order.
    The error message :
    "Base document card and target document card do not match"
    My code:
    oPurOrder.Lines.BaseEntry=oSalesOrder.DocEntry
    oPurOrder.Lines.BaseLine=oSalesOrder.Lines.Linenum
    oPurOrder.Lines.BaseType=17
    Could you help me please ?
    Tks.
    Laetitia

    Hi,
    Looking at your code I will check how you fill the fields in the oPurOrder object because the code you copied is only for the document lines and the error refers to the document itself (maybe you forgot to assign the cardcode property).
    If you are basing the document, a good and reliable method is to export the base to a xml file and load the target using this file. This way you garantee that all the info of the document is copied. After that you could use your code to update the info you want to change the same way you pasted it in your post.
    Hope it helps,
    -M

Maybe you are looking for