Service order - Blocked for credit check

Hello ,
I have a scenario where the service order will be created with reference to sales order and the credit check is active both for the sales order and the service order.
we are releasing the sales order from credit block in VKM1 , but still the credit check is not allowing us to release the service order which created with reference to the sales orders .
Now my doubt is , even after releasing the sales order from credit block , why system is stopping or blocking the service order from release.
Need your inputs in this

Hello ,
Thanks for the reply
As you said , the credit check in the service order is information message "Credit check (maximum percentage for ope
exceeded)" .
If you enter and come out this message then one more message will come , i.e., "The business transaction can not be carried out" detail message - System status CNOK is active (ORD XXXXXXX).
with the above message , system will not allow to do the Service order release.
In this particular case , we have done the VKM1 for the sales order to unblock the order from credit check . But again system is checking the credit check at service order (created w.r.t sales order) . we are not able to control this .
we also suggested the solution to the customer , saying removal of credit check for service orders . But customer requires credit check to happen at both the documents.

Similar Messages

Incoming orders in COPA not working if Sales Order blocked for Credit Check

Hi all,
We need to build a report showing all incoming sales order by entry date and/or change date (change of values or quantities later on). COPA allows to do this, but the problem is that COPA line item table is only updated if the sales order is released from credit check (VKM3). I am looking for a solution to be able to record sales orders in COPA even if they are still blocked for credit check. By doing that we will be able to report all sales orders entered from COPA and provide basis for commissions calculation to the business.
I have investigated possible COPA enhancements like COPA0005 but it doesn't seem to be used at the time of sales order save.
Thanks.

Hello ,
Thanks for the reply
As you said , the credit check in the service order is information message "Credit check (maximum percentage for ope
exceeded)" .
If you enter and come out this message then one more message will come , i.e., "The business transaction can not be carried out" detail message - System status CNOK is active (ORD XXXXXXX).
with the above message , system will not allow to do the Service order release.
In this particular case , we have done the VKM1 for the sales order to unblock the order from credit check . But again system is checking the credit check at service order (created w.r.t sales order) . we are not able to control this .
we also suggested the solution to the customer , saying removal of credit check for service orders . But customer requires credit check to happen at both the documents.

Automatic release of customer order block for credit check

Dear expert,
Please i need your input on this, we have a scenario where third party customer order is automatically block for credit check at sales order. Now i want that after posting customer payment the sales order should be automatically release if the customer balance covers the value of goods required no need to manually release in VKM1. Is this possible is as per SAP? IF yes how can i do the settings
thanks in advance

yes u can do it in vkm1 is right but you can also do in credit management screen if ur fully controlled in credit management then u can go to abaper help
if it is wrong plz suggest

Open sales order value for credit check need to be changed (S066)

Hi all,
I need to change open sales order value which is already there in S066 table.
Previously we had used open order value for credit check. Open order values are already updated in the S066 table.
Now we dont want to consider open order value for credit check (which is already included in the credit exposure field in FD32).
When we create sales order system is taking old open order value for credit. Now i have changed not to update open order value for credit check. Now its not updating open order value. But my issue is how to change existing or (previous) open order value for credit?
Can i change S066 table data directly to '0'. Is it advisable to chage open order value directly from this table?
Please advise me.
Regards,
Babu
Edited by: babs on May 19, 2010 4:26 PM

Hi Babs,
If you doesn't want to reflect the open order value in the structure for this order value ,If the order is not processed kindly delete the line items and the order. Then save the document. Then try to see the structure S066.. This will be modified.
If you want to modify the value then follow the below process.
Otherwise delete the line item in the order and change the pricing date and the document date. Re enter the line item again so that it will take it up the new changes.
I hope it will help.
Regards,
SK

Sales order blocked for credit with status "Payment Terms"

Hi Experts,
Sales order is blocked for credit, as when i refer the t.code vkm3 or vkm1, the status of blocking showing as "Payment Term". Geenrally the status of credit block would be 'Old item', Dynamic check', value etc.
My question here is how the sales order is blocked with status "Payment Terms", and what is the role of payment terms in credit management.
regards
Vivek.

Hi Vivek,
The Standard Cr. management ( Automatic credit check) of SAP has Critical Fields Check - payment terms is one of them,
If it is being changed in sales order (other than maintained in Customer master) the sales order will go for credit block
Thanks
Dilip S

Without exceeding the credit limit sales order is blocked for credit check.

Dear Experts,
In my production server as well as quality server sales order is blocked for dynamic credit check.But the fact is that the credit limit is not exceeded.only 18% of the credit limit is used by the cutomer.The same problem is there in quality server also.
Kindly help.
Best Regards
Biju

Dear Biju,
Check whether the customer code has exceeded credit limit in any other credit control area.
Run the following programs.
RVKRED77 , RVKRED88 , F.28
After credit re-organisation, please check again and revert back.
Also would like to ask you whether you have made any recent changes in the credit master data [FD32].
Thanks & Regards,
Hegal K Charles

Third party order blocked for credit

while creation of a 3rd party order, at the time of saving it is deleting the created purchase requisition and the document is by default is going to credit block, but the credit limit of the customer is not crossed. he used only 0.05% of his credit limit.

Hi Kingfire,
System will automatically delete purchase requisition if order is on credit block. For order to be on credit block there could be multiple reasons. Risk category - Document limits are couple of them.
If you release document in VKM3 and run availability it should create PR automatically. If it putting on credit block again which doing Avail. Check.its loop. Check OSS notes or Contact SAP.
Regards
Gopal

Block sales order for credit check

I have created 1 sales order. I want to know how we can find out that sales order is in block.
Also I want to block the sales order created for credit check . What I can do that sales order will go in block.

Hi KiranCG,
--For Credit check go to T.Code FD32 & give customer number & Credit control area & enter the credit limit amount & save it.
-Do the Cutomization for Credit Management
IMG-S&D-Basic Functions-Credit Management & Risk Management-Credit Management
--Define Account groups
--Assign the credit group (01) to your Sales Document type.
--Define Automatic Credit Control (or) T.Code OVA8 Assign CCARisk categoryCredit group -01 (Sales Order) & also Fill the required fields
--In Check column Check mark the Static or Dynamic credit & put reaction as C & check mark the status/block & save it.
--Now raise the sale order in VA01 if the credit limit exceeds the system will through you an error message.But you can still save the document.
--Go to T.Code VKM1 to view the Blocked sales document & enter Credit Control Area,Credit account,Risk category& customer credit group.
--.In order to release the Sales order document go to T.Code VKM3
Let me know if your problem is solved
Regards
Pradeep

Order blocked for delivery as a result of credit check - VL060

Dear Experts,
Credit Management is active in the Process.
Every time I try to create Delivery Document including Returns Delivery the following error is displayed "Order blocked for delivery as a result of credit check"
I will release the document by using Tcode VKM3.
Though Credit Limits are maintained for Customer in FD32 and credit Exposure has not exceeded the Credit Limits the Delivery Document creation is bloced.
How to solve this issue.
Regards
Hari

Hi Prasanth,
Checked both the areas i.e.
In VOV8, the field Delivery block is Blank and
In VOV7 for Returns item category credit active is unticked.
Even while doing standard delivery system is blocking for creating Delivery, which needs to be released using VKM3 Transaction. I have checked for Item category TAN where the credit active is checked.
Please suggest solution for both Standard and Reurns Delivery Block issue.
regards
Hari

Credit card Orders are getting blocked with credit check

Hi All
In our system, If customer's credit exposure is greater then 100 % then all the credit card orders are getting blocked with credit check even though it has valid authorization. Is this sap standard behaviour?....is there any setting that will always exclude credit card orders when it has valid authorization
Thanks in advance for looking into this

Hi,
In OVA8- under document controlling- check the existing routinue 1 for orders etc., else modify as per your requirement
Thanks
Chidamabram

Sales orders from CRM are not getting blocked with credit check

Hi All
I have configured ECC in such a way that , if cutomer does not have enough creditlimt, then those sales order will get blocked. Our orders will come from CRM, and some times some orders are not getting blocked with credit check even though the customer does not have credit limit. And at the same time some orders are blocked with credit check...what are all the things that should be checked to diagnose the problem.
Thanks in advance for looking into this

Please check if you have any custom code/user exit in ECC which uses transaction code (VA01 , VA02 or VA05 etc) prior to invoking credit checks.
Orders created via CRM will not have transaction code set (SY-TCODE).

Sales Order Confirmation when sales order goes for Credit Block

want Sales Order to be Confirmed , i e Schedule line Confirmation , when sales order goes for Credit Block
How i can Achieve this?
Even when set for Sales Document typpe credit check as 'D' and credit group as ;03; ie at Goods Issue still order is not getting confirmed.

I am not sure, why you want schedule line to be confirmed for credit blocked sales orders. Re-confirm with the client.
There are controls when defining delivery blocks.
Goto IMG - Log.Execution-Shipping - Deliveries- Define delivery blocks( check menu path in system, may not be same as shown here).
Select 01- credit block " untick" from "Confirmation" Column.
Now test with & see how ti works.
Regards,
Reazuddin MD

Order blocked for delivery

hi
Order blocked for delivery as a result of credit check where i have to salve this error
Will reward you
thanks

You can also increase the credit limit in T-code - FD32, provided you have authorizations & necessary approvals.
Thanks,
Jignesh Mehta
Mumbai

Should not for credit check.

Hi,
I am creating order for employee slaes and for that customer we have credit control area field is blank in customer master.
It is still going for credit block. Could you please let me know how can i stop so it would not go for credit check.
I would really appreciate.
Thanks,

Hi,
Credit check happens for a document when system finds a Credit control area + Credit Group + risk Category. But what I fail to understand is when you say Credit control area is not assigned to the customer. Normally it will not be assigned. It is defaulted based on the sales area and the company code.
My suggestion to you is to check by going to FD32 and giving in the customer number and the credit control area and then by selecting Central Data and Status. Check what is the credit limit. If it is zero, increase it.
When you say the test case indicates that the test should not go for a credit check, my guess is you are using a wrong document type. Credit Group is derived from the sales document type and I think when you doing sales to employees, you nornally happen to use a different document type from regular. Please check that as well.
Also, you need to check what is the item category. When there is an employee sales, as far as i understand the system, the net value happens to be either zero or at the cost price. So, if the Item category is TANN, then system should make the net value zero, and order will not go for a credit check.
I think you can check on these points. But my guess is the document type or the item category is not correct.
Hope this helps
Thanks
Mukund S

Order block over credit limit

I would like how to block the order creation while the customer credit limit is over. I've updated customer credit limit use fd32, then create SO, but the SO still be created. How can I block it. thanks!

Hi
    In the pricing procedure used for pricing, subtotal "A" must be entered in a line for
    determining the credit value (mark the pricing procedure and doubleclick on "Control").
    Usually, the net value plus taxes is used. This way the system is determined to use this
    subtotal for credit pricing. The credit price is stored in field VBAP-CMPRE and used for
    update and credit check.
    You can find the used pricing procedure of the order under "Item -> Condition -> Analysis".
    Pricing procedure:
    Line with subtotal = 'A':
Pls check the same
If dynamic credit limit is used check the horizon period and if the delivery falls after the horizon period the system will not consider the order for credit check
Complete setting pls check
Settings for determining the credit control area of a document. The settings of items 1 - 4 are taken into account according to their priority. The credit control area found is stored in field VBAK-KKBER.
1. Transaction OB38
   Check which credit control area is assigned to the company code.
   Company code:
   Credit control area:
2. Transaction OVFL
   Check which credit control area is assigned to the sales area.
   Sales area:
   Credit control area:
3. Transaction XD02 or VD02
   Check which credit control area is assigned to the payer.
   Payer:
   Credit control area:
4. Transaction SE37
   Is user exit EXIT_SAPV45K_001 being used?
5. Transaction OBZK
   For the settings under items 2 - 4, field "All company codes" must be marked in Transaction
   OB45, or the credit control area must be entered under the relevant company code in table
   T001CM of the credit control areas allowed.
   Company code:
   Credit control areas allowed:
6. Settings for the credit checks
7. Transaction OVAK
   Which settings do exist for the sales document type used?
   Sales document:
   Check credit:
   Credit group:
8. Transaction OVAD
   Which settings do exist for the delivery type used?
   Delivery type:
   Credit group for delivery:
   Credit group for goods issue:
9. Transaction OB01
   Credit management/Change risk category
   Definition of the risk category for each credit control area. This risk category can be
   assigned to a credit account by using Transaction FD32.
10. Transaction OVA8
    Here, the individual credit checks for key fields
    o credit control area
    o risk category
    o credit group are set. Take these key fields from the above settings and go to the detail
      screen. In particular, check whether fields "Reaction" and "Status/block" are set
      correctly. To carry out follow-up actions in case of a credit block, the credit check
      status must be set (field "Status/block").
11. Transaction FD32
    Credit master data for the payer of the relevant document.
    Credit account:
    Credit limit:
    Risk category:
    Currency:
12. Settings for updating the credit values Update of the credit values is required for the limit
    check (static or dynamic credit limit check).
13. Transaction OVA7
    Update of the credit value is active for the corresponding item type if the check box is marked. This field corresponds to
    field "Active receivable" in Transaction VOV7.
    Item type:
    Active receivable:
14. Transaction V/08, Pricing
    In the pricing procedure used for pricing, subtotal "A" must be entered in a line for
    determining the credit value (mark the pricing procedure and doubleclick on "Control").
    Usually, the net value plus taxes is used. This way the system is determined to use this
    subtotal for credit pricing. The credit price is stored in field VBAP-CMPRE and used for
    update and credit check.
    You can find the used pricing procedure of the order under "Item -> Condition -> Analysis".
    Pricing procedure:
    Line with subtotal = 'A':
15. Transaction OB45
    Which update group (field "Update") do you use in the relevant credit control area? The
    default setting is "12". If you use another update group, check whether this is fine with
    you. If you open an OSS message, please tell us the alternative update group.
    Credit control area:
    Update:
16. Transaction OMO1
    Which kind of update did you choose for structure S066?
     In any case, "Synchronous update (1)" has to be chosen as the kind of update.
     All other settings will lead to errors
Regards
Raja

Service order - Blocked for credit check

Similar Messages

Maybe you are looking for