Service order from EBP to SUS

hi,
following issue observed for service purchase order creation in EBP (SRM7).
Service structure is not displaying as like in ECC6.
when i am creating service order in EBP
service lines are entered at Item level like material.
giving multiple PO line items in SUS.
like in ECC we are entering at item detail level in Services tab
how to get the same in EBP(like under PO item service lines) for each PO item.
for trnasaction type i have activate the service
procurement (Hrchy template HIRE_SRM) in EBP .
but in SUS PO item disctription is not possible,only service lins are displayed as items.
can any body help.
regds
Rami

Hi Rami,
In SRM70 the service hierarchy sturcture is not support in SRM PO, Hence you cant see the same in SUS PO.
Service Hierarchy is supported in Classic mode only(i,e PO has to be created in ERP)
Regards
Sam

Similar Messages

EBP SUS scenario ---sending a PO output from EBP to SUS

Hi All,
We are working on EBP SUS scenario with SRM 5.0 and ECC6.0 as the backend.
We are creating a PO in the EBP which is to be sent to SUS for creating a POR in SUS from vendor.
1) How do we configure the PO output from EBP to SUS system?
We could see one method call in Set output actions and output format for sending XML purchase orders. How do we configure this to send it to SUS.
2) Is it possible to have EBP and SUS in one client where from we will create a PO and send it to SUS?
Thanks in advance.
Best regards,
Sridhar.

hi,
there is one customizing setting available --> you need to set this in your SRM system
transaction --> spro ---> supplier relationship Management --> SRM Server --> cross application basic settings -->
Set output actions and output format --->Condition dependent document output
in this setting select --> purchase order ---> you can see four actions --->
for the last action --->Method call ---> Time of processing ---> should be -->Processing when saving document.
2) it is possible to have SUS and EBP in same client.
You can refer to few notes available on service market place.
---> it is not to be used for productive use --> only for demo purpose.
one thing i remember is --> the system type in the scenario is EBP_SUS ( One client EBP and SUS )
Edited by: khan voyalpad usman on Feb 19, 2008 12:59 AM

Transfer PO from EBP to SUS (one client)

Hello,
We have EBP and SUS in the same client (SRM 5.00 SRM server 5.5).
We are trying to transfer PO from EBP to SUS.
I am searching an answer to the subsequent questions:
1. How should be started the PO transfer from EBP to SUS? We know that this transfer is made with XI and PurchaseOrderRequest_Out PurchaseOrderRequest_In interfaces but what event should start PurchaseOrderRequest_Out interface? We know that PurchaseOrderRequest_Out interface is also started by EBP output process instead of printing, should we use this functionality to start this transfer?
2. We have tried to set the process using the output message (instead of printing) but the PurchaseOrderRequest_In interface gives us this error:
An error occured within an XI interface: Exception occurredA:BBP_BUPA:263 -Ordering party has to be a company
Programm: CX_BBP_BD_ERROR===============CP; Include: CX_BBP_BD_ERROR===============CM002; Line: 57
We cannot use transaction BBP_SUS_BP_ADM because EBP and SUS are in the same client (we receive this error: If SUS and EBP are in same client, create the company in EBP) and in EBP the ordering party business partner is already a company (if we make a search for Purchasing Company in transaction Manage business partners we can find the ordering party business partner). We have also run BBP_SP_COMP_INI transaction for this purchasing company business partner.
Any suggestion?
Thank you for your help.
Marco.

Hi
These are few transactions available in SRM 5.5 system related to SUS.
Transactions Description
BBP_NUM_SUSASN Number Range Maintenance: 'SUSASN'
BBP_NUM_SUSCF Number Ranges Maintenance: 'SUSPO'
BBP_NUM_SUSINV Number Ranges for 'SUSINV'
BBP_NUM_SUSPCO Number Ranges for 'SUSPCO'
BBP_NUM_SUSPO Number Ranges Maintenance: 'SUSPO'
BBP_SUS_BP_ADM Manage Business Partners
BBP_NUM_SUSPCO Number Ranges for 'SUSPCO'
BBP_NUM_SUSPO Number Ranges Maintenance: 'SUSPO'
BBP_SP_COMP_INI Replication of Companies and Empl.
BBP_SP_SUPP_INI Download Vendors for Service Portal (Replicate Vendors)
BBPPCO_PO Purchase Order Confirmation: Call PO
BBPPO01 Purchaser Cockpit
BBP_CTR_EXT_PO Display Contract from PO and SOC
BBP_NUM_PO Purchase Order Nr Range Maintenance
BBP_NUM_SUSPO Number Ranges Maintenance: 'SUSPO'
BBP_PD_PO_ERRORLOG Starts Entry Screen for Error Log
BBP_POC Process Purchase Order
BBP_POC_DISPLY Display Transaction for the PO
BBP_POC_EDIT Change Purchase Order
BBP_PO_ACTION_CONF Configure Action Conditions
BBP_PO_ACTION_DEF Define Action Profiles
BBP_TRIGG_PO Output Control Purchase Order
Please try them out.
When you are facing the problem, please elaborate with steps ?
Hope this will help.
Please reward suitable points.
Regards
- Atul

Stop Message while saving Service Order from IW51

Hello,
I am getting bleow error while saving service order.
System: Status object does not exist. Message Numner IW351
Actually I have done one enhcement in the User exit of the Sales order in the form Routine...
USEREXIT_SAVE_DOCUMENT_PREPARE
From this depending upon the some validation i am populating Error message,
I am creating sales order through service order from the Transaction IW51.
When i Try to save the service order i get the error messages which is coming from my validation which
I had put in the MV45AFZZ.
After the error messgae i press ENTER and then try to change the order by clcicking on the advance shipment.
As soon as i click on that i get a STOP messgae.
Which i as below.
System: Status object does not exist
I m not getting why it is coming.
Kindly Help.
Regards
Sachin

Hi,
After MESSAGE add STOP. :
MESSAGE ixxx(xxx) with param1 param2 param3 DISPLAY LIKE 'E'.
STOP.
or If ambiguity with usage of STOP being obselete use EXIT after message.
MESSAGE ixxx(xxx) with param1 param2 param3 DISPLAY LIKE 'E'.
EXIT.
BR
Dep

Creation of service order from sales order

Dear gurus,
I am creating a service order from sales order. the system is asking me the variant configurations for the said material.
But i dont want to use a configurable material. I want to use a general material withour variant configuration and generate a service order using predefined tasklist.
Please help!

Hello Prashant,
if you do not want to use configurable materials in sales order:
make sure the material cannot be configured (material master view 'basic data2')
make sure the customizing for the item line does not require configuration (remove the 'configuration strategy' in the customizing for the item line)
Link your sales material to your task list using transaction OISD
If you do not wat to configure your task list as well, just make sure it is not linked to a configuration profile.
Does this help?
Nicolas

Triggering of service order from contract-Reg

Dear All,
My client requirement is, they want to trigger service orders from service contract.They want to have the TL from OISD setting with respect to material.Is it possible in std way?
pl through some light.
Regards
KRISHNAN

Hi,
In IMG--SD-Basicfunctions-availability and transfer of requirements- we have determination of requirement types using transaction, here we have requirement type for an item category and through determintation of requriement type we can find for that requirement type what is the requirement class and In the determination of requirement class in the type column we can which order type it has to generate in background i.e. basically service order.
Try this and pls let me know
regards
satish

Creating Service Order from Campaign

Hello Guru's
I m really stuck presently with my Task.
My scenario is, we have modified service order transaction (zsrv), and this service order has been modified by adding custom developed classification that we assign every time we create service order manually. I have to create same service order from campaign execution.
At the same time when we create campaign, this classification is assigned in campaign screen and stored in bespoke table. Then i have to create service order automatically from campaign when executed.
So can any one help me on this scenario. what BADi i have to use, what is the best approach for this. How i can pass the classification of campaign to service order.
please help me
thank you
shankar

Hello. What was the solution, please?
I have a similar scenario in which I need a mass creation of service requests from a target group.
Thanks a lot,
Luis.

Error in attaching a Service Order from BSP

I am trying to attach a document to a CRM Service Order from BSP.
Im using the following FM
cl_crm_documents=>create_with_file
When I test the FM from SE37 transaction, I am able to attach a file from a local disk succesfully and the service order is getting updated. But If I call this FM from BSP, trying to do the same operation, document cannot attach to service order and Method returns the following error: Error loading file <NameFile> (Class of message CRM_DOCUMENTS and number 100).
Thanks in advance.

Hello Shravan,
Check this weblog:
/people/raja.thangamani/blog/2007/06/27/bsphow-to-create-attachment-in-business-transactions
Best regards and good luck,
Bruno

Service order from a repair order

Hi,
I want to create a service order from the repair order (sales order).
In the sales order, i select "repairs" for the prinicpal item. After that, in the screen "Change Repair request xx: item data". this message appear " The system generates an item porposal automaticaly. Copy proposal?"
But the system take a long time and at least do not create the service order.
Another message appear, when i select SM Order "A service order has not been found for action 'Repairs' "
What's the prerequisites to create a service order from the repair order.
Thanks for your quick help

Pre requsits for this are :
Maintain Strategy group 84 in MRP 3 screen in material master.
Go to t-code OISD, here you can maintain plant, material,work centre, task list.
Now go to order creation put your material & quantity is 1 & enter system will genarate service order,
Go to item data >>> schedule line , here u will find service order tab click on that tab service order is displaying
else use IW32 or IW33 to see service order.
Reagrds,
kapil

Need to Create Service Orders from Hand Held Devices

Hi,
Could any one please provide me the Function Module for creation of service orders from Hand Held devices?
Thanks and Regards,
Gopinath Addepalli.

Hi,
Once your basic settings for transaction type
(IMG Path: SAP Implementation Guide-->Customer Relationship Management
>Transactions>Basic Settings-->Define Transaction Types)
in CRM server is in place and in 'Allowed Channels for Transaction type' you have an entry for 'PDA', then you can see the transaction type in handheld device and can raise service order from you handheld device.
Best Regards,
Pratik Patel.
Reward with Points!

Stopping the service order from further processing

Hi Experts,
According to my requirement, the service orders will be generated by the call centre agents , then they will release and the technicians will be determined . The pager messages will go to the technicians.
But the service order whic are generated after 5 PM , we should not send the messages to the technicians althought the service orders are released.
For this where should I do the coding , which is the exact place to stop the service order from further processing.
Please help me out in this.
Thanks in Advance,
Praveen

Hi,
The best way would be to implement a ORDER_SAVE Badi..wherein u can stop a service order for further processing based on the status..
Regards,
PePe

Service PO from MM to SUS

Hi,
I am trying to send Service PO from MM to SUS. I have set the below
Event Type Linkages:
Object Category: BOR Object Type
Object Type: BUS2012
Event: Created/Changed
Receiver Type: WS53800008
Receiver Call: Function Module
Receiver Function Module: SWW_WI_CREATE_VIA_EVENT_IBF
Check function module:
Receiver Type Function Module <<blank>>
Destination of Receiver: <<blank>>
Event Delivery: Using tRfc (Default)
Linkage activated <<checked>>
Enable event Queue <<unchecked>>
Behaviour upon Error Feedback: System defaults
Receiver Status: No Errors
What I can see in tx SWIA is that WF WS53800008 is being triggerred. But I do't find it getting transferred to XI.
Would you be able to put end to end steps you performed to get the service PO sent form MM to SUS.
Thanks,

OK got it. o you are sending Service POs from ERP to SUS. please check below settings.
Activate the Event linkages for Obj type BUS2012CHANGED/CREATEDWS53800008.
Maintain FM for CHANGED Event -
Check function module: OPS_SE_PUR_CHANGED_EVENT_CHECK
Go to Define system attributes for system messages SE037 and SE038 and change them to WARNING.
When a PO is created in ECC, XML messahe PurchaseOrderERPRequest_Out_V1 should be triggered. If any issues in the SOA go to T code /n/SAPPO?PPO2 and you will the error details. In some cases the queue might have not set ready and hence you may not see the XML message going out. So go to t-code SMQ1 and activate the queue.
Hope the above would help you in tracking the PO.
Thanks,
Jagadish

Replicating Service contracts and Service orders from ECC 6.0 to CRM 2007

Hi CRM Gurus,
How can we replicate Service contracts and Service orders from ECC 6.0 and CRM 2007. Any pointers to do this?
Please let me know.
Best regards,
Vinay

Vinay,
I dont think you need any Middleware adaptor objects for CRM Request download .
You need to create a request in CRM using R3AR2 . Here you need to provide the R/3 table name and field name to download the service document along with Document ID
You can monitor your request download in txn R3AR4.
But as MCG rightly told , you should have done all requried customized settigns before downloading service documents .
Regards
Dinesh

Limit service purchase order from ECC TO sus

hi,
while creating confirmation in sus, LIMIT Line is missing(MM-SUS scenario)
and there is no table items for confirmation.
but from EBP-SUS scenario limit line is appering for
confirmation.what needs to be done for getting limit line.
regds
Rami

Hi,
What method are you using to transfer PO from MM to SUS.
Hope you are using the new method in MM via badi : Material management->purchasing->Enterprise services(purchasing)->BADI: Selection of Outbound Enterprise Services of Purchaser Orders
You also need other configuration steps. Please check your solution manager content for detials.
I think limit will be supported in SUS only if you use the above method
Regards
Sam

BU_RELNR error while transferring a vendor from EBP to SUS

Hi experts,
We have EBP on one client and SUS on abother client on the same server. SRM 5.0 and (srm server 5.5) and XI 7.0 (PI). We could succesfully import the scenario of service procurement with supplier enablement and we are going with Extended classic scenario.
All the XI settings are done properly and we could send the vendors from EBP to XI. there is a problem in the inbound XML messages when it is creating a BP in SUS. The no. ranges are maintained properly in SUS and the No. range Grouping done si fine.
01) We have an error in the SUS in the SXI monitor telling that:
We found the BU_RELNR in the table NRIV is set as external and there is no table maint. for this. We cannot uncheck external indicator.
<?xml version="1.0" encoding="utf-8" ?>
- <nr1:StandardMessageFault xmlns:nr1="http://sap.com/xi/SRM/Basis/Global">
- <standard>
<faultText>An error occured within an XI interface: Exception occurredA:R1:735 -Number range interval 01 for number range object BU_RELNR incorrectly maintain. E:BBP_BUPA:060 -Error while trying to create contact person. Inform system administration Programm: CX_BBP_BD_ERROR===============CP; Include: CX_BBP_BD_ERROR===============CM002; Line: 57</faultText>
</standard>
</nr1:StandardMessageFault
02) We are not using the bidding functionality in EBP as we are going with e-sourcing. Hence, we will have to replicate vendors from R/3 to EBP. We set the standard communication as XML/XI and make as a portal vendor in EBP in manage business partners in the web transaction. Do we need to create contact persons in EBP and then transfer to SUS? Will it send an automatic mail regarding the login details to the user?
03) Or do we need to create contact persons in SUS. Will it send an e-mail to the vendors from SUS?
Thanks in advance,
DV

Alex,
The issue to which you have replied is to do with the namespace in XI mappings. The standard content seems to have a bug when it got imported into the configuration.
Coming to the e-sourcing, SAP is giving phase wise integration with ECC and SRM. The roadmap is already SAP has delivered the xi content for E-sourcing to ECC for the master data like Material masters and vendor masters. In general, E-sourcing is a hosted application till now. But, there is an exception for us to have it hosted by ourselves. There are few integration issues in this. But, it is working fine now. Only thing is you need to send the company codes, p orgs, p groups etc... 17 objects I guess before transferring the material master and vendor master from ECC to E-sourcing.
Then, e-sourcing to ECC integration for contracts push, SAP is moving towards ramp-up. This will take some time to have the GA.
Finally, e-sourcing to SRM integration, it will happen (?????????? lot of question marks) in SRM 7.0. Right now, we are planning to have a customer interface from e-sourcing to SRM.
Hope these answers your question.
Regards,
DV

Service order from EBP to SUS

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