Service order replication from CRM to R/3- Error confirmation status

Hi,
We are trying to replicate a service order created in CRM 5.0 to R/3 ,
the service order is saved without any errors both the item and transaction have status released but when we try to create a service confirmation as followup it shows a message "Service process 8000000023 cannot be confirmed due to its status"
and on checking in txn:SMW01 it shows status as "sent to recievers" and a message "R/3 adapter called"
Please can you tell me regarding the status that is to be maintained for successfull upload of service orders to R/3.
Regards
Prathiba

Hi Pepe,
Thank you for your quick reply.
The status of the item shows "To be distributed" when i try making changes it shows a message
"Document being distributed changes cannot be made"
How to rectify this problem?
Regards
Prathiba

Similar Messages

  • Stop sales order replication from CRM to R/3

    Hi friends,
    How can we stop the sales order Replication from CRM to  R/3? Pls Guide me.
    Thanking u in advance.

    Hi Madhu,
    You can do by making distribution lock set in further statuses  of the CRM sales order.
    It will stop replication of CRM sales order to ECC.
    Regards,
    Madhu

  • Service Order creation from CRM Web-IC hwen user click the push button.

    Hi experts,
                        I need to create the service order (in IS-U) when the user will click the push button in CRM-Web-IC.
    I know the RFC for the same to be used in IS-U but for that I need to get order type which is mandatory importing parameter for RFC.
    I know BP, Premise & Installation.So,How can I get order type for that?
    Reply will be greatly appreciated.
    Thanks in advance.
    Regards,
    Abhay.

    Hi Gagan
    Could you please share with your solution, i am kind looking help in same are. We are using CRM 7.0, but i can not find BOL component which is ISUSRV.
    My requirement is to create Service Order from Webclient, example meter problem reporting, etc
    Please kindly reply or by email shankar no dot vangari at gmail com
    regards
    shankar

  • WM Service Orders Replication to CRM Service Orders

    Hi, is possible to replicate Work Management Service Orders from R/3 to CRM Service Orders? Is this a standard funcionality?
    Regards.

    Hi Fernando,
    The service orders of R/3 (the one created using tcode: IW31 or IW34) cannot be replicated to CRM as part of the standard.
    Regards,
    Shalini Chauhan

  • Sales order replication from crm to r3

    Hi All,
    User created the SO's in web, that SO are replicated to the CRM online, when we validate the SO it flow into R/3.
    There are specific three sales order which are not flowing into r3, in crm document flow it showing as document is replicated to r3, but when we check in r3 using the va02 transaction it showing the error msg as "Document in not exist in data base or archived" this msg.
    We changed the values and try to replicated to the r3 but issue will be the same, still we are gettting the same problem for only these three document. even ATP check is not happing for these three sales document.
    can any tel us report "SDRQCR21"  will help us to solve this error.
    Please help to solve this is issue on priority.
    Regards
    Sathihs

    Hello Rajendra,
    I checked the smw01, it showing error as Message no. V1302, "document is not in database or has been archived".
    this is issue occurring only for specific business partner.
    Is there any way to forcefully push the SO from crm to ecc. 
    standard report in ecc will help to resolve this issue "SDRQCR21" , even ATP check is not happening for this specific customer in production, we tried with same data in pre-prod system there is no issue.
    Please help us to resolve this issue.
    Regards
    Kumar
    Edited by: sat0708 on Mar 16, 2011 12:11 PM

  • Problem in sales order replication from CRM to R/3

    Hi experts
    As per the best practices I have done number range setting and  other settings for sales order transction in both CRM and R/3 system.Though few errors the sales order doc is saved in CRM but it is not replicating to R/3 system.Can anybody help me how to solve this problem.
    Thanks
    Vikarm

    Hi Paul Kondaveeti
    Many thanks for your solution,I am able to create sales order with out errors in CRM,But after saving the document the following errors are displaying
    "Header Data-An error has occured in the system RTD_040(R/3 system) while copying the document.
    "Item 10-An error has occured in the system RTD_040 while copying the document          
    I think the above errors issue from R/3,i find the error diagnosis report which says the following
    Message no. CRM_ORDER_MISC 020
    Diagnosis
    Errors have occured while transferring the document into another system. Remove the error messages from the enclosed log.  Also Please check the STANDARD COST ERROR - CONTACT  xxxx MARKETING.
    Transmission log
    SALES_HEADER_IN processed successfully (Notification S V4 233)
    Sales document 0009000051 is not changed (Notification E V4 219)
    Can you please analyse and help me out how to sort out this.
    Thanks & Regards
    Vikram

  • Custom fields mapping issue of sales order replication from R/3 to CRM

    Hello Experts,
    I have to replicate sales orders from R/3 to CRM system (Initial and Delta)
    The issue is I have custome fields in R/3 which are maintained in custom table(Z table) in R/3.
    We added those custom fields in CRM customer_i table to synchronise with R/3 data.
    To MAP R/3 custom fields to CRM custom fields, i have the following customization.
    1. Added the custom function module in the event CRMO_200 and moved all the custom fields into interal table  IT_OTHER_INFO.
    2. The intrnal table IT_OTHER_INFO with data is passed into CRM standard function modules.
    3. But in CRM the BADI 'CRM_DATAEXCHG_BADI' implementation does not have the input parameter of internal table TI_OTHER_INFO.
    All my custom data is in internal table TI_OTHER_INFO.
    Please suggest where can i map this data to CRM enhanced fields.
    Regards,
    Umashankar.

    Hello Vanessa,
    Thank you so much for your reply.
    I went through the Note (1053817). It is good. I understand that the custom fields should enhance in the BAPE_VBAP in R/3.
    My Scenario:
    Goal: Orders replication from R/3 to CRM along with Custom fields.
    In R/3, all the custom fields are maintained in Z table (Not VBAK or VBAP).
    All these custom fields are belongs to Item level.
    In CRM, The custom fields are maintained in CRMD_CUSTOMER_I table though AET.
    I need to MAP these custom fields to CRM while order replication from R/3 to CRM.
    Regards,
    Umashankar.

  • Settings for transactions replication from CRM to ERP

    Hi,
    Can you explain or point to documentation on what settings we need to configure in CRM and ERP side to replicate the transactions such as quotation, Sales Order etc from CRM to ERP?
    As I understand we can use Adapter Business objects in CRM to transfer the ERP documents to CRM transactions?
    What is the method for transferring in the other direction?
    What are the customization things we need to maintain in both systems? Such as having the same transaction and item category  types defined in both systems etc..
    Please clarify this replication process.
    Thanks

    Take a look at the following notes:
    620139
    642944
    888665
    889051
    And for replication of customazing and data take a look at building blocks B09 and C03.
    However be aware that you will have to create transaction types and item category types on CRM, because this customazing can't be synchronized from ERP. So it has to be done manualy.
    Regards.

  • Hi All, We are in to Release 11.5.10.2.There is a specific requirement to Prevent users from creating Manual Sales Orders in oracle and yet users should be able to book the Sales Orders Imported from CRM system into Orcale.Please advise.

    Hi All, We are in to Release 11.5.10.2.There is a specific requirement to Prevent users from creating Manual Sales Orders in Oracle and  yet users should be able to book the Sales Orders Imported from CRM system into Orcale.Please advise.

    Thanks for your advise.
    However, I missed to mention that we have two set of users  One is for Finished Goods and another for Spares.
    Only Spares users need to be prevented from creating Direct/Manual Sales Orders in Oracle.
    As you suggested, if this will be done at Form level, that may Disallow FG users also to create Manula Sales Orders which should not be the case.
    Further, I tried to test one scenario through Processing Constraints but it did not work.
    Application
    OM
    Validation Type
    Entity
    Temp
    Short Name
    TBL
    Validation Semantics
    Created By
    Equal To
    User(Myself)
    Processing Cosntraint
    Application
    OM
    Entity
    Order Header
    Constraint
    Operation
    User Action
    Create
    Not Allowed
    Conditions
    Group
    Scope
    Validation Entity
    Record Set
    Validation Template
    101
    Any
    Order Header
    Order
    Above Created
    Please advise.

  • Restrict Contact Person replication from CRM to ECC based on Partner Funct

    Hi Experts
    We are replicating Contacts from CRM to ECC, by assigning them to Accounts. We have a scenario to restrict Contact Person replication to ECC only for specific Partner functions (we have 5 such partner functions), for remaining partner functions the contact Persons should not be replicated to ECC.
    By Partner function I mean, while making this assignment of Contact to an Account in u201Ccontact Person Relationships datau201D under u201CPartner Function Assignment blocku201D (in web UI) we are adding a Partner function E.g. Author, (same can be seen in GUI, under Usage tab of CP Relationship data).
    However we were able to replicate contacts assigned to accounts to ECC in our 5 partner functions, but even the unwanted contacts assigned to other partner functions in CRM are also getting replicated
    How can I restrict CP replication from CRM to ECC based on Partner Functions assigned to the Contact Person
    Your help is highly appriciated.
    Points guaranteed.
    Regards

    Issue resolved using CRMC_BUT_CALL_FU.
    Posing the table name, just in case it might help others.
    Thanks

  • BP replication from CRM to R/3 (ECC)

    Hi all,
    I have a question regarding BP replication from CRM to R/3.
    In transaction PIDE I can only set up one combination of classification B (Customer) and account group, e.g. Z001 for Sold to partner.
    What could I do if I need to replicate a Bill-to partner role from CRM to R/3 and the Bill-to partner account group in R/3 is not Z001?
    Thanks a lot!
    BR,
    //Anders

    Hi Anders,
    While transfering business partner from CRM to R/3 the system only looks at classification and identifies the Account Group form PIDE settings.
    For the roles Sold-to, Bill-to, Payer, Ship-to, Classification Customer is Picked Up and hence all of them will be mapped to the same account group.
    May be u can try to change the classification of Bill-to Role to something else, and map that to the other account group.
    OR
    Try to use a middleware exit or BADI which gets called before creation of a customer master in R/3, wherein u can put a code for picking up a different account group.
    Wish this helps.
    Regards,
    Shalini Chauhan

  • User-exit / BADI to control BP replication from CRM into R/3

    Hi,
    I have a scenario where besides the entries maintained in PIDE for replication from CRM into R/3, I need to control the replication or not concerning another field in CRM BP Master data.
    It's something like this:
    I need to replicate CRM prospects to R/3, but not all of them. This should be done only when a specific field from the BP master data is filled.
    I have to set the entry prospect --> ZXXX (account group in R/3) in PIDE transaction. But them I need something more to check the field in BP master data and prevent the "not prepared" prospects to be sent do R/3.
    Do I have any option to filter the replication from CRM into R/3 based in this field?
    Another possible option could be the development of a user exit or BADI that controls the BP replication to R/3. Does anybody knows a user exit where I can do this?
    Thanks a lot!
    Susana Messias

    Let me add my thanks to Sukant as well. My requirement was to exclude certain Business Partner Groupings from being uploaded to R/3. I was hoping that the filters applied in R3AC1 would actually have some effect, but they didn't. I don't understand that part yet. SAP must have had something in mind when they allowed filters for both directions of data transfer in R3AC1.
    Anyway, as Sukant suggested, I created a ZBUPA_MWX_BDOC_CREATE_MAIN function module and simply added the following code snippet:
    * Start of custom code to check whether BP grouping = 0003/0008
      LOOP AT ct_bp_extern into ls_one_bp.
        IF ( ls_one_bp-central_data-common-data-bp_control-grouping NE '0003' ) AND
           ( ls_one_bp-central_data-common-data-bp_control-grouping NE '0008' ).
          DELETE TABLE ct_bp_extern[] FROM ls_one_bp.
        ENDIF.
      ENDLOOP.
    * End of custom code to check whether BP grouping = 0003/0008
    Of course I had to create a copy of the function group, copy the includes and global variable declarations from the main program etc. But I was hoping that SAP would make such a simple filter more configurable rather than require coding, no matter how simple. If someone else with more knowledge comes across this thread in the future, please update it to let us know if we are asking for too much to have the filter option provided in R3AC1 actually work (for CRM --> R/3 data transfer).

  • Automatic creation InternalOrder inECC after Service Order creation in CRM

    Hi,
    After Service Order creation in CRM,  the automatic creation of Internal Order in ECC not happening, needs to be do the related settings. Can anybody share the stepts for the same to do the settings.
    rgds,
    balu

    Hello balu,
    Have you released all items?
    Also,please make sure that against the item category "Assign BW/CO" is set to Service.
    Hope this helps!
    Thanks and Best Regards,
    Shanthala Kudva.

  • Service order type from repair orde

    Hi,
    Is there any custo  to define the service order type from a sales order type.
    Thanks in advance for
    Regards

    Hi,
    If u want to create service order from sales order,then some prerquisits for this are as.
    MRP strategy group is - 84 in material master,
    Fill all the data in t-code OISD
    Now create sales order >> put material & enter >>>system automatically create's service order, you can latter view it by in shedule line tab at item level or By t-code IW32.
    Kapil
    Edited by: Kapildev Farakte on Dec 28, 2009 11:22 AM

  • Sales Order data from CRM

    Hi all,
    I want to upload Sales Order data from CRM to BW with DataSource "0CRM_SALES_ORDER_I".
    The upload fails due to missing information that are needed in the first update rule of the Sales ODS "0CRM_SALO". In this update rule some formulars on data field level are created that require this information.
    Examples of fields that are not delivered from the CRM:
    0CRMLREQSCH     L. Req. Deliv. Date
    0CRM_DLVSCH     Last Delivery Date
    0CRMPAVSCHW     MAD (Requested)
    0CRMPAVSCHC     MAD (Confirmation)
    0CRMPGISCHW     Pl. GI Date (Req.)
    0CRMPGISCHC     Pl. GI Date (Conf.)
    So what is to do? Enhance the extractor or are there alternatives.
    Cheers
    jb

    Hello jb,
      Were you able to resolve your problems with Sale Order?
          thanks,
              dmitriy.

Maybe you are looking for